The sink was clogged and the room reeked of cigarettes. Moved us to a new room which was acceptable.
The location was good. Facility is dated and worn. Carpeting in room was stained, as were the original set of sheets on our bed. Bathroom vanity was ridiculously small, and stained.
No trashcans in the the room? Besides that very clean and up to date.
Hospitable staff, clean room, comfortable bed, good locarion.
Room was a little smaller than expected. Was clean and organized. Morning breakfast very small. Just grab and go stuff.
Great place to stay, staff are exceptionally nice, caring and quick to answer and assist with anything. best part of staying.
Located 1.8 mi (3 km) from The Shoppes at River Crossing, Extended Stay America Suites Macon North is within a 10-minute drive of Riverside Cemetery. This 72-room hotel welcomes guests with conveniences like free breakfast, free in-room WiFi, and free self parking.
Free on-the-go breakfast is served each morning from 6 AM to 9:30 AM.
Guests can expect to find free WiFi and 32-inch flat-screen TVs with cable channels and DVD players. Bathrooms have hair dryers and free toiletries. Other standard amenities include kitchens, refrigerators, and microwaves. Housekeeping is available on request.
Extended Stay America Suites Macon North features free WiFi in public areas, a seasonal outdoor pool, and coffee in a common area. Free parking is included with your stay. The 24-hour front desk has staff standing by to help secure valuables, and answer any questions about the accommodations. Additional amenities include express check-out, laundry facilities, and a TV in a common area.
The sink was clogged and the room reeked of cigarettes. Moved us to a new room which was acceptable.
The location was good. Facility is dated and worn. Carpeting in room was stained, as were the original set of sheets on our bed. Bathroom vanity was ridiculously small, and stained.
Thank you for choosing us and for taking the time to post a review. We regret we were not able to meet your expectations and be assured we will share your comments regarding the overall condition of our accommodations with appropriate individuals as we plan for future upgrades. We hope you will allow us the chance to welcome you back and redeem ourselves. Sincerely, Hotel Management
We appreciate your gracious rating about your stay at Extended Stay America. It means a lot for us to learn that we met all of your expectations. Thank you for being our guest, and we look forward to a future visit. Sincerely, Hotel Management
Thank you for the positive rating. It is a pleasure knowing your visit with us was an enjoyable one. We hope to see you again soon at Extended Stay America. Sincerely, Hotel Management
We appreciate your rating about your stay at Extended Stay America. It means a lot for us to learn that we met most of your expectations. Thank you for being our guest, and we look forward to a future visit. Sincerely, Hotel Management
No trashcans in the the room? Besides that very clean and up to date.
Thank you for the nice rating of Extended Stay America. We are pleased to know you liked our well-kept property and hope to see you again in the future. Sincerely, Hotel Management
Hospitable staff, clean room, comfortable bed, good locarion.
We are so glad you enjoyed your time at Extended Stay America. Thank you for the nice review, and we look forward to your next visit. Sincerely, Hotel Management
Room was a little smaller than expected. Was clean and organized. Morning breakfast very small. Just grab and go stuff.
Thanks for evaluating your experience at our hotel. We are pleased to read you liked many aspects of our hotel and had a comfortable stay with us. However, we are sorry for the disappointment you had with our breakfast. Your feedback will be shared with our Brand Leaders to assist them when determining new breakfast offerings for future implementation. We hope to have the opportunity to serve you again on your future visit to our city. Sincerely, Hotel Management
Great place to stay, staff are exceptionally nice, caring and quick to answer and assist with anything. best part of staying.
Thank you for being our guest. It is a pleasure knowing you were pleased with your comfortable stay and that you received the wonderful service from our staff. Your compliments have been shared with the entire team for exceeding your expectations. All of us at Extended Stay America would love to welcome you back soon. Sincerely, Hotel Management
Dear Steven, we apologize for the issues you experienced during your recent stay with us. Your feedback is discussed with our housekeeping and maintenance team to ensure rooms are thoroughly clean and inspected before allocating them to future guests. Although your experience is not typical, we have room to improve, and you have our assurance that we will. We welcome the opportunity to prove ourselves again as your trusted hotel while in the city. Sincerely, Hotel Management