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Sun Plaza Motel Mackay

3.0 star property

Choose dates to view prices

Photo gallery for Sun Plaza Motel Mackay

View from property
Interior entrance
Property amenity
Free WiFi, bed sheets
Front of property

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Air conditioning
  • Laundry
  • Room service

Explore the area

View in a map
35 Nebo Road, West Mackay, QLD, 4740
  • Place, Caneland Central
    ‪15 min walk‬
  • Place, Bluewater Lagoon
    ‪20 min walk‬
  • Place, Mackay Base Hospital
    ‪4 min drive‬
  • Airport, Mackay, QLD (MKY)
    ‪9 min drive‬

Room options

View all photos for Family Double or Twin Room

Free WiFi, bed sheets

Family Double or Twin Room

8.0 out of 10
Very good
(3 reviews)
  • 301 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Standard Room

Free WiFi, bed sheets

Standard Room

8.6 out of 10
Excellent
(12 reviews)
  • 311 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Room

Free WiFi, bed sheets

Family Room

8.0 out of 10
Very good
(3 reviews)
  • 323 sq ft
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Twin Room

Free WiFi, bed sheets

Twin Room

8.6 out of 10
Excellent
(4 reviews)
  • 311 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Large Family Room

Free WiFi, bed sheets

Large Family Room

8.0 out of 10
Very good
(2 reviews)
  • 311 sq ft
  • Sleeps 5
  • 1 Queen Bed and 3 Twin Beds

View all photos for Standard Studio Suite, 1 Double Bed

Free WiFi, bed sheets

Standard Studio Suite, 1 Double Bed

7.8 out of 10
Good
(11 reviews)
  • 138 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room

Free WiFi, bed sheets

Double Room

8.6 out of 10
Excellent
(25 reviews)
  • City view
  • 377 sq ft
  • Sleeps 2
  • 1 Queen Bed

About the neighborhood

Mackay

Located in West Mackay, Sun Plaza Motel Mackay is within a mile (2 km) of sights such as Jubilee Park and Mackay Enertainment and Convention Centre. This 32-room, 3-star motel welcomes guests with conveniences like an outdoor pool, free in-room WiFi, and free self parking.
View more Motels in MackayOpens in a new window

What's nearby

  • Caneland Central - 15 min walk - 0.8 miles
  • Bluewater Lagoon - 20 min walk - 1.1 miles
  • Mackay Regional Botanic Gardens - 2 min drive - 1.4 miles
  • Mackay Base Hospital - 4 min drive - 1.4 miles
  • Harrup Park - 7 min drive - 3.0 miles

Getting around

  • Mackay Station - 5 min drive
  • Mackay, QLD (MKY) - 6 min drive

Restaurants

  • ‪Hungry Jack's - ‬3 min drive
  • ‪McDonald's - ‬3 min drive
  • ‪KFC - ‬2 min walk
  • ‪Austral Hotel - ‬20 min walk
  • ‪The Coffee Club Café - Caneland Central - ‬2 min drive

About this property

Sun Plaza Motel Mackay

At Sun Plaza Motel Mackay, guests enjoy features like an outdoor pool, a children's pool, and free WiFi in public areas. There's free parking if you drive. Front-desk staff can help with tours or tickets, and provide local restaurant recommendations. Additional amenities include laundry facilities and barbecue grills.
Guests can enjoy free WiFi and flat-screen TVs. Other standard amenities include refrigerators, microwaves, and coffee makers.
An outdoor pool and a children's pool are on site.

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  • Parking included
  • Free WiFi
  • Air conditioning
7.8 out of 10, Good, 339 reviews
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Mar 12 - Mar 13
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free covered self parking on site
  • Onsite parking options include a carport

Things to do

  • Children's pool
  • Outdoor pool

Family friendly

  • Children's pool
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • Guidebooks
  • Laundry facilities
  • Limited-hour front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Barbecue grill

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Microwave
  • Refrigerator
  • Room service
  • Toaster

More

  • Air conditioning
  • Ceiling fan

Policies

Check-in

Check-in start time: noon; Check-in end time: 6:30 PM
Contactless check-in available
Late check-in subject to availability
Late check-in fee: AUD 12 for check-in between 7:30 PM and 11:30 PM
Minimum check-in age: 21

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 8 AM - 6 PM
Front desk staffed during limited hours
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property is closed between June 22 and July 4.

Access methods

Front desk (limited hours)

Pets

  • Service animals exempt from fees

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: AUD 75.00 per stay
  • A damage deposit of AUD 100 will be collected before check-in.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Late check-in fee: AUD 12 for check-in between 7:30 PM and 11:30 PM

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: noon
  • Check-out: 10 AM
  • Minimum check-in age: 21
The front desk is available during limited hours. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher and window guards.

Additional information about polices, regulations, and more:

  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Sun Plaza Motel Mackay
Sun Plaza Motel
Sun Plaza Mackay
Sun Plaza Motel Mackay Motel
Sun Plaza Motel Mackay West Mackay
Sun Plaza Motel Mackay Motel West Mackay

Frequently asked questions

Is free cancellation available at Sun Plaza Motel Mackay?

Sun Plaza Motel Mackay offers free cancellation on select room rates. For additional details, look at the cancellation policy on Orbitz.

How much does it cost to stay at Sun Plaza Motel Mackay?

As of Mar 5, 2026, prices found for a 1-night stay for 2 adults at Sun Plaza Motel Mackay on Mar 6, 2026 start from $77, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see near Sun Plaza Motel Mackay?

This motel is situated in West Mackay within a short 19-minute walk of Caneland Central and also 18 minutes on foot from Jubilee Park. You'll also find Harrup Park and Pioneer Valley within a short drive.

Is parking available on site at Sun Plaza Motel Mackay?

Yes, covered self parking is offered for free at the motel.

Does Sun Plaza Motel Mackay feature a casino?

No, Sun Plaza Motel Mackay doesn't have a casino.

Will I find an indoor pool at Sun Plaza Motel Mackay?

No, this motel doesn't have an indoor pool; however, there is an outdoor pool.

What will couples enjoy most about a stay at Sun Plaza Motel Mackay?

Couples staying at this motel will appreciate amenities like an outdoor pool plus some guestrooms include kitchens and city views.

Does Sun Plaza Motel Mackay have a hot tub?

No, there isn't a spa tub at this motel.

Does Sun Plaza Motel Mackay have a restaurant with a breakfast menu?

No, Sun Plaza Motel Mackay doesn't have a restaurant that serves breakfast.

Will Sun Plaza Motel Mackay allow pets to stay for free?

No, pets aren't allowed at Sun Plaza Motel Mackay though service animals are welcome.

Are there connecting rooms at Sun Plaza Motel Mackay?

No, there aren't connecting guestrooms at this motel.

Where is the closest airport to Sun Plaza Motel Mackay?

The closest major airport to Sun Plaza Motel Mackay is Mackay, QLD (MKY), which is 3 mi away (6 minutes by car).

Are there rooms with balconies that I can book at Sun Plaza Motel Mackay?

Yes, some guestrooms at this motel offer a balcony where guests can enjoy city or courtyard views.

Sun Plaza Motel Mackay Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 126 out of 407 reviews
Rating 8 - Good. 147 out of 407 reviews
Rating 6 - Okay. 78 out of 407 reviews
Rating 4 - Poor. 29 out of 407 reviews
Rating 2 - Terrible. 27 out of 407 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.2/10

Property conditions & facilities

Reviews

8/10 Good

Philip

Stayed 1 night in Dec 2025

10/10 Excellent

Gary

Liked: Cleanliness, amenities, property conditions & facilities
Great stay nice and neat room.
Stayed 3 nights in Nov 2025

8/10 Good

Geoff

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean and comfortable room. Courteous staff. good amenities. Postage stamp sized TV.
Stayed 1 night in Nov 2025

6/10 Okay

Donna

Traveled with family
Room smelt mouldy upon opening, did minimise once turned a/c on. no ceiling fan as advertised. No spare toilet roll. Bed comfy, shower pressure n hot water good. Awesome under cover parking
Stayed 1 night in Nov 2025

8/10 Good

Ann

Liked: Cleanliness, staff & service, property conditions & facilities
Well maintained
Stayed 1 night in Nov 2025

8/10 Good

Nicola

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are always clean and tidy, the receptionist/s are the nicest people you will meet, always go above and beyond to make sure your stay is wonderful. Ample parking, comfy beds, hot showers.
Stayed 1 night in Nov 2025

10/10 Excellent

Robert

Liked: Cleanliness, amenities, property conditions & facilities
Clean quiet room. Receptionist was fantastic
Stayed 1 night in Oct 2025

2/10 Terrible

Lee-Anne

Stayed 1 night in Oct 2025

8/10 Good

Glenn

Liked: Cleanliness, staff & service
Liked my stay no worries
Stayed 2 nights in Oct 2025

2/10 Terrible

Kascie

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Rooms are filthy and infested with roaches. Staff go into ur room as soon as u leave and look through your things. It’s gross. Caught them out twice
Stayed 4 nights in Oct 2025

6/10 Okay

Jaime

Stayed 1 night in Oct 2025

8/10 Good

Simone

Liked: Cleanliness, staff & service, property conditions & facilities
We stayed here 3 years and was happy to come back and stay again
Stayed 1 night in Sep 2025

10/10 Excellent

shane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I
Stayed 3 nights in Sep 2025

8/10 Good

Mark, St Adolphe d'Howard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to botanical gardens so it was nice to run.
Stayed 1 night in Sep 2025

6/10 Okay

Charles

Stayed 2 nights in Sep 2025

10/10 Excellent

Thomas

Great service
Stayed 1 night in Sep 2025

2/10 Terrible

Robyn

Stayed 1 night in Sep 2025

10/10 Excellent

Sukhchain singh

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy parking and safe
Stayed 1 night in Aug 2025

4/10 Poor

Lesley

Traveled with partner
Disliked: Staff & service, property conditions & facilities
Paid above listed rate no service to room in 4 days linen tired
Stayed 4 nights in Aug 2025

6/10 Okay

Jennifer

I was asked for my drivers licence which staff member then went over to photocopy. I was given it back straight away when I demanded it before she copied it. It is illegal to photocopy a person’s licence. I asked another couple who were staying there re this & they had not been asked for their licence. I had booked only for myself. There was no mention or note in room of an internet password but I didn’t ask either so there may have been access.
Stayed 1 night in Aug 2025

10/10 Excellent

Michaeline

Traveled with family
Liked: Cleanliness, staff & service
The property was close to fast food outlets. Bridge road has eateries down the opposite side of the motel. Hostess was friendly and supportive. The room was quiet and there was no noise from the road.
Stayed 1 night in Jul 2025

6/10 Okay

Ryan, Moranbah

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities
Everything was ok. Bathroom door couldn’t close and there was no bin in one of our rooms
Stayed 1 night in Jul 2025

10/10 Excellent

Ernie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very central to all amenities
Stayed 3 nights in Jul 2025

8/10 Good

Maara

Bed was not made properly
Stayed 2 nights in Jul 2025

10/10 Excellent

Mitchell

Stayed 2 nights in Jul 2025

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