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Quest Mackay on Gordon

4.5 star property
Luxury hotel with a fitness center and spa services

Choose dates to view prices

Photo gallery for Quest Mackay on Gordon

Spa
Front of property - evening/night
Premium bedding, in-room safe, desk, laptop workspace
Two Bedroom Apartment | Private kitchen | Fridge, microwave, stovetop, coffee/tea maker
Lake

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Parking available
  • Spa
  • Gym
  • Room service
  • Laundry

Explore the area

View in a map
27 Gordon Street, Mackay, QLD, 4740
  • Place, Caneland Central
    ‪17 min walk‬
  • Place, Bluewater Lagoon
    ‪17 min walk‬
  • Place, Harrup Park
    ‪5 min drive‬
  • Airport, Mackay, QLD (MKY)
    ‪11 min drive‬

Room options

View all photos for Studio

Studio | Premium bedding, in-room safe, desk, laptop workspace

Studio

9.4 out of 10
Exceptional
(23 reviews)
  • 376 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for One Bedroom Apartment

Premium bedding, in-room safe, desk, laptop workspace

One Bedroom Apartment

9.6 out of 10
Exceptional
(11 reviews)
  • 645 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Two Bedroom Apartment

Two Bedroom Apartment | Premium bedding, in-room safe, desk, laptop workspace

Two Bedroom Apartment

  • 861 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds OR 4 Twin Beds

View all photos for Studio Executive

Studio Executive | Premium bedding, in-room safe, desk, laptop workspace

Studio Executive

7.6 out of 10
Good
(4 reviews)
  • 376 sq ft
  • Sleeps 2
  • 1 King Bed OR 1 Twin Bed

View all photos for One Bedroom Executive Apartment

Premium bedding, in-room safe, desk, laptop workspace

One Bedroom Executive Apartment

10.0 out of 10
Exceptional
(5 reviews)
  • 645 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Apartment, 2 Bedrooms

Executive Apartment, 2 Bedrooms | Premium bedding, in-room safe, desk, laptop workspace

Executive Apartment, 2 Bedrooms

  • 861 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds

View all photos for One Bedroom Accessible Apartment

Premium bedding, in-room safe, desk, laptop workspace

One Bedroom Accessible Apartment

9.0 out of 10
Wonderful
(2 reviews)
  • 645 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

About the neighborhood

Mackay

Located in City Centre, Quest Mackay on Gordon is a leisurely stroll from popular sights such as Artspace Mackay and Mackay Enertainment and Convention Centre. This 4.5-star hotel has 115 guestrooms and offers an outdoor pool, free in-room WiFi, and a gym.

What's nearby

  • Artspace Mackay - 10 min walk - 0.6 miles
  • Mackay Enertainment and Convention Centre - 13 min walk - 0.7 miles
  • Caneland Central - 17 min walk - 0.9 miles
  • Bluewater Lagoon - 17 min walk - 0.9 miles
  • Harrup Park - 5 min drive - 1.4 miles

Getting around

  • Mackay Station - 10 min drive
  • Mackay, QLD (MKY) - 8 min drive

Restaurants

  • ‪Mojos - ‬7 min walk
  • ‪Metropolitan Hotel - ‬1 min walk
  • ‪Zambrero - ‬6 min walk
  • ‪The Coffee Club - ‬5 min walk
  • ‪Burger Urge - ‬2 min walk

About this property

Quest Mackay on Gordon

Luxury hotel with a fitness center and spa services
At Quest Mackay on Gordon, guests enjoy an outdoor pool, a gym, and free WiFi in public areas. Self parking is available for AUD 15 per day. Helpful staff can provide dry cleaning/laundry services, tour or ticket assistance, and luggage storage. Other amenities at this luxury hotel include conference space, a business center, and a terrace.
42-inch flat-screen TVs come with digital channels and DVD players, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries, and beds are dressed in premium bedding. Other amenities include balconies, refrigerators, and microwaves. Limited housekeeping is available.
Recreational amenities at the hotel include an outdoor pool and a fitness center.
Guests can pamper themselves by indulging in the onsite spa services.

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The price is $140
Dec 28 - Dec 29
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (AUD 15 per day)
  • Limited onsite parking

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • DVD player
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (weekdays only)
  • Tour and ticket assistance

Business services

  • Business center
  • Conference space
  • Meeting room

Outdoors

  • Barbecue grill
  • Picnic area
  • Terrace

Spa

  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with digital channels
  • DVD player

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Limited room service
  • Microwave
  • Refrigerator
  • Restaurant dining guides
  • Stovetop
  • Toaster

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laundry detergent
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 8:00 PM
Early check-in subject to availability
Early check-in fee: AUD 50
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Late check-out subject to availability
Late check-out fee: AUD 50

Special check-in instructions

The property charges 2.5 percent for credit card payments
The front desk is open Monday - Friday (8:00 AM - 8:00 PM) and Saturday - Sunday (9:00 AM - 5:00 PM)
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Cribs/infant beds are available for AUD 10.0 per night

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Self parking fee: AUD 15 per day
  • Early check-in fee: AUD 50 (subject to availability)
  • Late check-out fee: AUD 50 (subject to availability)
  • Crib (infant bed) fee: AUD 10.0 per night
  • Credit card charges are subject to a surcharge of 2.5 percent

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 2:00 PM
  • Check-out: 10 AM
  • Minimum check-in age: 18
Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Mackay Gordon
Mackay Quest
Quest Gordon Apartment Mackay
Quest Mackay
Quest Mackay Gordon
Quest Mackay Gordon Apartment
Quest Gordon
Quest Mackay on Gordon Hotel
Quest Mackay on Gordon Mackay
Quest Mackay on Gordon Hotel Mackay

Frequently asked questions

Are free cancellation options available at Quest Mackay on Gordon?

Quest Mackay on Gordon offers free cancellation on some room rates. For specific requirements, take a look at the cancellation policy on our site.

What's there to do near Quest Mackay on Gordon?

This hotel is situated in City Centre within a short 8-minute walk of Artspace Mackay and also 17 minutes on foot from Bluewater Lagoon. You'll also find Caneland Central and Jubilee Park less than a mile away.

Is parking available on site at Quest Mackay on Gordon?

Yes, parking is offered for AUD 15 per day.

Does Quest Mackay on Gordon feature a casino?

No, Quest Mackay on Gordon doesn't have a casino.

Will I find an indoor pool at Quest Mackay on Gordon?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

Is Quest Mackay on Gordon a good place to stay for couples?

Couples staying at this hotel will appreciate amenities like premium bedding as well as an outdoor pool and spa services.

Does Quest Mackay on Gordon have a hot tub?

No, this hotel doesn't have a spa tub.

Does Quest Mackay on Gordon have a restaurant with a breakfast menu?

No, Quest Mackay on Gordon doesn't have a restaurant that serves breakfast.

Does Quest Mackay on Gordon allow pets to stay for free?

No, pets aren't allowed at Quest Mackay on Gordon though service animals are welcome.

Are there connecting rooms at Quest Mackay on Gordon?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

Where is the closest airport to Quest Mackay on Gordon?

The closest major airport to Quest Mackay on Gordon is Mackay, QLD (MKY), which is 3.8 mi away (8 minutes by car).

Can I book a room with a balcony at Quest Mackay on Gordon?

Yes, every guestroom at Quest Mackay on Gordon comes with a balcony.

Reviews

Quest Mackay on Gordon Reviews

9.2

Wonderful

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness
Rating 10 - Excellent. 297 out of 436 reviews
Rating 8 - Good. 100 out of 436 reviews
Rating 6 - Okay. 20 out of 436 reviews
Rating 4 - Poor. 14 out of 436 reviews
Rating 2 - Terrible. 5 out of 436 reviews

Reviews

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Ramon

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

JOANNE

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice
Stayed 2 nights in Aug 2025

8/10 Good

Ian

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Clean spacious rooms one issue was in main bathroom shower was inside bath and for elderly people difficult to get in an out
Stayed 1 night in Aug 2025

10/10 Excellent

Ramon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Heath

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stay was excellent, thank you Quest team
Stayed 4 nights in Aug 2025

10/10 Excellent

Kerry

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Pleasantly surprised with our apartment Very roomy Excellent facilities. Would definitely stay there again
Stayed 2 nights in Aug 2025

10/10 Excellent

Stephen

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Good property which has been well sorted by a great management team.
Stayed 1 night in Aug 2025

10/10 Excellent

helen

Liked: Cleanliness, staff & service, property conditions & facilities
Good location We asked for quiet room , it was Bed comfortable
Stayed 1 night in Aug 2025

10/10 Excellent

Dale

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Onsite manager was very helpful when i locked myself out
Stayed 2 nights in Aug 2025

10/10 Excellent

Oliver

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location. Very clean inside and out.
Stayed 2 nights in Jul 2025

10/10 Excellent

Graeme

Liked: Cleanliness, staff & service, property conditions & facilities
Very good would highly recommend
Stayed 1 night in Jul 2025

10/10 Excellent

Scott

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort

Business trip

Everything was as expected
Stayed 1 night in Jul 2025

8/10 Good

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2025

8/10 Good

Litsa

Stayed 2 nights in Jul 2025

10/10 Excellent

Clive

Liked: Cleanliness, staff & service, property conditions & facilities
A great place to stay. Staff accommodated our request for a late check out. Highly recommended.
Stayed 1 night in Jul 2025

10/10 Excellent

Brian

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2025

10/10 Excellent

Geraldine

Liked: Cleanliness, staff & service, property conditions & facilities
Good location, good size room, comfy bed!
Stayed 1 night in Jun 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great place to stay. Perfect location close to pubs and supermarkets. The only negative was there was one of the two lifts operational. We definitely will be back.
Stayed 2 nights in May 2025

10/10 Excellent

Michelle

Stayed 1 night in Jun 2025

8/10 Good

jacinta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
... It was perfect
Stayed 1 night in May 2025

10/10 Excellent

Daryl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

jacinta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Amanda

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Amazing staff, rooms very clean and well maintained Dislike pool was not available and was not informed prior to booking
Stayed 2 nights in Apr 2025

8/10 Good

Eric

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
1lift was non operational which than left only 1 that was otherwise i would have given this accommodation 5 stars. I will be staying here again.
Stayed 3 nights in May 2025