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Mackay Resort Motel

4.0 star property
Suburban motel with a coffee shop and an outdoor pool

Choose dates to view prices

Photo gallery for Mackay Resort Motel

Breakfast served, local and international cuisine, pool views
Interior
Reception
Luxury King Spa Suite | 1 bedroom, minibar, desk, laptop workspace
Garden view

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Breakfast available
  • Room service
  • Housekeeping
  • Parking included

Explore the area

View in a map
154 Nebo Road, West Mackay, QLD, 4740
  • Place, Mackay Base Hospital
    ‪2 min drive‬
  • Place, Caneland Central
    ‪3 min drive‬
  • Place, Harrup Park
    ‪3 min drive‬
  • Airport, Mackay, QLD (MKY)
    ‪6 min drive‬

Room options

View all photos for Standard Family Room

Standard Family Room | 1 bedroom, minibar, desk, laptop workspace

Standard Family Room

9.2 out of 10
Wonderful
(9 reviews)
  • 312 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Executive Spa Suite

Executive Spa Suite | 1 bedroom, minibar, desk, laptop workspace

Executive Spa Suite

  • 279 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Queen Room

Deluxe Queen Room | 1 bedroom, minibar, desk, laptop workspace

Deluxe Queen Room

8.8 out of 10
Excellent
(11 reviews)
  • 279 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Self-Contained Twin Room

Self-Contained Twin Room | 1 bedroom, minibar, desk, laptop workspace

Self-Contained Twin Room

10.0 out of 10
Exceptional
(2 reviews)
  • 312 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Self-Contained Family Room

Self-Contained Family Room | 1 bedroom, minibar, desk, laptop workspace

Self-Contained Family Room

9.6 out of 10
Exceptional
(8 reviews)
  • 462 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 1 Queen Bed and 3 Twin Beds

View all photos for Standard Twin Room, Accessible

Standard Twin Room, Accessible | Bathroom | Eco-friendly toiletries, hair dryer, towels

Standard Twin Room, Accessible

  • 441 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Deluxe Twin Room

1 bedroom, minibar, desk, laptop workspace

Deluxe Twin Room

8.8 out of 10
Excellent
(5 reviews)
  • 279 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Bed

View all photos for Luxury King Spa Suite

Luxury King Spa Suite | 1 bedroom, minibar, desk, laptop workspace

Luxury King Spa Suite

  • 377 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Twin Room

Standard Twin Room | 1 bedroom, minibar, desk, laptop workspace

Standard Twin Room

9.0 out of 10
Wonderful
(7 reviews)
  • 312 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

About the neighborhood

Mackay

Located in West Mackay within a short walk of Mackay Regional Botanic Gardens, Mackay Resort Motel is within a mile (2 km) of other popular sights such as Mackay Base Hospital. This 40-room, 4-star motel has a restaurant, an outdoor pool, and free in-room WiFi.
View more Motels in MackayOpens in a new window

What's nearby

  • Mackay Base Hospital - 2 min drive - 1.0 mile
  • Mackay Enertainment and Convention Centre - 3 min drive - 1.4 miles
  • Caneland Central - 3 min drive - 1.6 miles
  • Bluewater Lagoon - 3 min drive - 1.6 miles
  • Harrup Park - 3 min drive - 1.4 miles

Getting around

  • Mackay Station - 4 min drive
  • Mackay, QLD (MKY) - 5 min drive

Restaurants

  • ‪Hungry Jack's - ‬2 min drive
  • ‪McDonald's - ‬3 min drive
  • ‪Jamaica Blue - ‬4 min drive
  • ‪Austral Hotel - ‬3 min drive
  • ‪KFC - ‬12 min walk

About this property

Mackay Resort Motel

Suburban motel with a coffee shop and an outdoor pool
At Mackay Resort Motel, guests enjoy features like an outdoor pool, a children's pool, and free WiFi in public areas. Free parking is available if you drive. Helpful staff can provide dry cleaning/laundry services, tour or ticket assistance, and luggage storage. Additional amenities include a conference center, a business center, and coffee/tea in a common area.
Guests can expect free WiFi and 43-inch Smart TVs with digital channels. Bathrooms offer hair dryers and free toiletries. Other standard amenities include minibars, coffee makers, and free long-distance calls. Limited housekeeping is available.
An outdoor pool and a children's pool are on site.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free self parking on site
  • Onsite parking includes off-street options

Food and drink

  • Cooked-to-order breakfast available for a fee 7:00 AM to 8:30 AM on weekdays and 7:00 AM to 9:00 AM on weekends; AUD 5 to 20 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Blue Gecko

Things to do

  • Children's pool
  • Outdoor pool
  • TV in common areas

Family friendly

  • Children's games
  • Children's pool
  • Fenced pool
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Pool gate
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 3 meeting rooms
  • Business center
  • Conference center (603 square feet of space)

Outdoors

  • Garden
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • No elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 2 floors
  • Banquet hall
  • Built in 2000
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 43-inch smart TV with premium digital channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Freezer
  • Limited room service
  • Mini-fridge
  • Minibar
  • Restaurant dining guides
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Free long-distance calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laundry detergent
  • Phone
  • Recycling
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

The front desk is open Monday - Friday (7 AM - 5:00 PM) and Saturday - Sunday (7:00 AM - noon)
Guests will receive lockbox information

Renovations and closures

The following facilities are closed on Saturday and Sunday:
  • Dining venue(s)

Access methods

Staffed front desk, lockbox

Pets

  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for AUD 25.0 per night
  • Cribs/infant beds are available for AUD 10.0 per night

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately AUD 5.00 to 20.00 per person
  • Crib (infant bed) fee: AUD 10.0 per night
  • Rollaway bed fee: AUD 25.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit, and window guards
  • Check-in: 2 PM
  • Check-out: 10 AM
  • Minimum check-in age: 18
Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher, a smoke detector, a first aid kit, and window guards.

Additional information about polices, regulations, and more:

  • There are no elevators.
  • Parking has height restrictions.

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Mackay Resort Motel
Mackay Resort Motel Motel
Mackay Resort Motel West Mackay
Mackay Resort Motel Motel West Mackay

Frequently asked questions

Are free cancellation options available at Mackay Resort Motel?

Mackay Resort Motel provides free cancellation on select room rates. For more details, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at Mackay Resort Motel?

As of Oct 18, 2025, prices found for a 1-night stay for 2 adults at Mackay Resort Motel on Nov 2, 2025 start from $87.73, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do around Mackay Resort Motel?

This motel is situated in West Mackay within a short 17-minute walk of Pioneer Valley and also 9 minutes on foot from Mackay Regional Botanic Gardens. You'll also find Harrup Park and Caneland Central within a short drive.

Will I be able to park at Mackay Resort Motel?

Yes, self parking is offered for free at the motel.

Does Mackay Resort Motel have a casino on the premises?

No, Mackay Resort Motel doesn't have a casino.

Will I find an indoor pool at Mackay Resort Motel?

No, this motel doesn't have an indoor pool; however, there is an outdoor pool.

Is Mackay Resort Motel a good place to stay for couples?

There are many amenities for couples at this motel, including Champagne service as well as an outdoor pool and a poolside bar.

Are there hot tubs at Mackay Resort Motel?

Yes, this motel offers private indoor spa tubs in some guestrooms.

Does Mackay Resort Motel feature a restaurant that includes a breakfast menu?

Yes, Mackay Resort Motel serves a cooked-to-order breakfast for a surcharge each morning at Blue Gecko.

Will Mackay Resort Motel allow pets to stay for free?

No, pets aren't allowed at Mackay Resort Motel though service animals are welcome.

Does Mackay Resort Motel have connecting rooms?

No, this motel doesn't feature connecting guestrooms.

Where is the closest airport to Mackay Resort Motel?

The closest major airport to Mackay Resort Motel is Mackay, QLD (MKY), which is 2.7 mi away (5 minutes by car).

Are there rooms with balconies that I can book at Mackay Resort Motel?

Yes, some guestrooms at Mackay Resort Motel offer a furnished balcony and may feature garden views.

Mackay Resort Motel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 521 out of 968 reviews
Rating 8 - Good. 363 out of 968 reviews
Rating 6 - Okay. 62 out of 968 reviews
Rating 4 - Poor. 16 out of 968 reviews
Rating 2 - Terrible. 6 out of 968 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

9.2/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

matt

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

Great stop over.
Stayed 1 night in Jul 2025

8/10 Good

Kelly

Liked: Cleanliness, staff & service
Spacious room for family of 4.
Stayed 1 night in Jul 2025

8/10 Good

Stephanie

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities
The property is great for what we need it for. 2nd time staying here however, the screen door on our room didn't close properly, the feature blankets at the end of the beds left black fluff all over our clothes and throughout the room. As we were in Mackay for work, when we arrived back at the accommodation late at night, there was never any car parks on site & we had to park down the road.
Stayed 4 nights in Jul 2025

8/10 Good

SUNDAY

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Family room was set up great for families. Quiet considering hotel was busy with guests. Very convenient and friendly staff.
Stayed 3 nights in Jun 2025

10/10 Excellent

Andrew

Stayed 1 night in May 2025

8/10 Good

Gary

Liked: Cleanliness, staff & service
Rooms dated and ours was noisy due to plumbing from above rooms
Stayed 1 night in Jun 2025

8/10 Good

Michael

Liked: Cleanliness, staff & service
Front desk staff were good, the property looked good, the rooms while clean felt dated.
Stayed 1 night in Jun 2025

10/10 Excellent

Ed

Staff was friendly and got our key from the lock box since we showed up after hours. On-site free parking, room was clean, comfortable and quiet. The heater didn't work but there is a portable heater in the closet to use. Priced reasonable. Plenty to a shop and eat around the hotel. Nice pool. We would stay here again
Stayed 1 night in Jun 2025

10/10 Excellent

Jo

Stayed 1 night in May 2025

10/10 Excellent

Dave

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

matt

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay, neat tidy and quiet
Stayed 1 night in May 2025

8/10 Good

Verified traveler

Liked: Cleanliness
Very clean, kind staff I would like to mention that the walls weren’t very soundproof at all. I could hear basically everything from the rooms that were beside me.
Stayed 2 nights in May 2025

10/10 Excellent

Ashlee

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed every moment of the stay! We will be staying again worth the money! We liked how the kids had their own area with out having to have an extra room! Thank you
Stayed 2 nights in Apr 2025

8/10 Good

Jennifer

Business traveler
Liked: Amenities
The location was great for access and a nice area to sit outside or by the pool ,hotel with great meals across the road or room service if you like to stay in . Had a great nights sleep every night and will stay again
Stayed 6 nights in Apr 2025

10/10 Excellent

Yolanda, Clinton

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Affordable, clean, comfy beds. Pool and premises beautifully maintained. Easy check in and out
Stayed 1 night in Apr 2025

8/10 Good

bradley

Disliked: Property conditions & facilities
Stayed 1 night in Mar 2025

8/10 Good

Joanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We unfortunately arrived when the reception was closed, however the instructions left for check in were clear. Sadly, the restaurant was closed and I couldn’t find any information about the surrounding area, in the room, luckily we did manage to find somewhere to eat. A comfortable room, however, I think some of the crockery needs replacing as there were cracks in some of the dishes and some did need washing prior to use, that would not be the fault of the motel, just the previous guests I suppose.
Stayed 1 night in Apr 2025

8/10 Good

Daphane Claudia

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is good except beds and pillows too soft, didn't have a goodnight sleep.

8/10 Good

Peter

Business traveler
Liked: Cleanliness, staff & service
Convenient for where I was working and staff pleasant
Stayed 2 nights in Mar 2025

8/10 Good

Daphane

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good except bed and pillows too soft.
Stayed 1 night in Mar 2025

10/10 Excellent

Kaylene

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

8/10 Good

Andrew

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff were friendly, and could park car right out the front of the room.
Stayed 1 night in Mar 2025

10/10 Excellent

Damon

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Restaurant was closed for dinner service
Stayed 1 night in Feb 2025

8/10 Good

Helleni

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, conveniently located and excellent value for money. The bed was comfortable and the unit was spotless. The swimming pool was a bonus and was also well maintained - only suggestion is to supply an extra towel for using at the pool.
Stayed 1 night in Feb 2025

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025