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Mackay Resort Motel

4.0 star property

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Photo gallery for Mackay Resort Motel

Exterior
Garden view
Reception
Luxury King Spa Suite | In-room dining
Self-Contained Family Room | Terrace/patio

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
154 Nebo Road, West Mackay, QLD, 4740
  • Place, Mackay Regional Botanic Gardens
    ‪13 min walk‬
  • Place, Caneland Central
    ‪3 min drive‬
  • Place, Bluewater Lagoon
    ‪4 min drive‬
  • Airport, Mackay, QLD (MKY)
    ‪6 min drive‬

Room options

View all photos for Luxury King Spa Suite

A hotel room with a bed, a desk, a chair, a wardrobe, and a bathroom visible through an archway.

Luxury King Spa Suite

  • Sleeps 2
  • Free WiFi

View all photos for Standard Family Room

Standard Family Room | Minibar, desk, laptop workspace, blackout drapes

Standard Family Room

9.2 out of 10
Wonderful
(9 reviews)
  • 312 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds
  • Free WiFi

View all photos for Executive Spa Suite

Executive Spa Suite | Minibar, desk, laptop workspace, blackout drapes

Executive Spa Suite

  • 279 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Deluxe Queen Room

Deluxe Queen Room | Minibar, desk, laptop workspace, blackout drapes

Deluxe Queen Room

8.8 out of 10
Excellent
(14 reviews)
  • 279 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Self-Contained Twin Room

Self-Contained Twin Room | Minibar, desk, laptop workspace, blackout drapes

Self-Contained Twin Room

10.0 out of 10
Exceptional
(3 reviews)
  • 312 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed
  • Free WiFi

View all photos for Self-Contained Family Room

Self-Contained Family Room | Minibar, desk, laptop workspace, blackout drapes

Self-Contained Family Room

9.6 out of 10
Exceptional
(8 reviews)
  • Garden view
  • 462 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 1 Queen Bed and 3 Twin Beds
  • Free WiFi

View all photos for Standard Twin Room, Accessible

Standard Twin Room, Accessible | Bathroom | Eco-friendly toiletries, hair dryer, towels

Standard Twin Room, Accessible

  • 441 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed
  • Free WiFi

View all photos for Deluxe Twin Room

Minibar, desk, laptop workspace, blackout drapes

Deluxe Twin Room

8.8 out of 10
Excellent
(5 reviews)
  • 279 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Bed
  • Free WiFi

View all photos for Luxury King Spa Suite

Luxury King Spa Suite | Minibar, desk, laptop workspace, blackout drapes

Luxury King Spa Suite

  • 377 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Twin Room

Standard Twin Room | Minibar, desk, laptop workspace, blackout drapes

Standard Twin Room

9.2 out of 10
Wonderful
(10 reviews)
  • 312 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed
  • Free WiFi

View all photos for Deluxe Queen Room

A hotel room with a bed, a desk, a chair, a television, and a mirror.

Deluxe Queen Room

  • Sleeps 2
  • Free WiFi

About the neighborhood

Mackay

Located in West Mackay within a short walk of Mackay Regional Botanic Gardens, Mackay Resort Motel is within a mile (2 km) of other popular sights such as Mackay Base Hospital. This 40-room, 4-star motel has a restaurant, an outdoor pool, and free in-room WiFi.
View more Motels in MackayOpens in a new window

What's nearby

  • Mackay Regional Botanic Gardens - 13 min walk - 0.7 miles
  • Pioneer Valley - 2 min drive - 0.7 miles
  • Mackay Enertainment and Convention Centre - 3 min drive - 1.4 miles
  • Caneland Central - 3 min drive - 1.6 miles
  • Bluewater Lagoon - 4 min drive - 1.9 miles

Getting around

  • Mackay Station - 4 min drive
  • Mackay, QLD (MKY) - 5 min drive

Restaurants

  • ‪Hungry Jack's - ‬2 min drive
  • ‪McDonald's - ‬3 min drive
  • ‪KFC - ‬2 min drive
  • ‪Subway - ‬3 min walk
  • ‪Jamaica Blue - ‬4 min drive

About this property

Mackay Resort Motel

At Mackay Resort Motel, guests enjoy features like an outdoor pool, a children's pool, and free WiFi in public areas. Free parking is available if you drive. Helpful staff can provide dry cleaning/laundry services, tour or ticket assistance, and luggage storage. Additional amenities include a conference center, a business center, and coffee/tea in a common area.
Guests can expect free WiFi and 43-inch Smart TVs with digital channels. Bathrooms offer hair dryers and free toiletries. Other standard amenities include minibars, coffee makers, and free long-distance calls. Limited housekeeping is available.
An outdoor pool and a children's pool are on site.

Similar properties

Front of property
The Marco Polo
West Mackay
  • Pool
  • Parking included
  • Free WiFi
  • Air conditioning
8.6 out of 10, Excellent, 715 reviews
$88 nightly
The price is $97
Jul 18 - Jul 19
Total with taxes and fees
The Marco Polo

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free self parking on site
  • Onsite parking includes off-street options

Food and drink

  • Cooked-to-order breakfast available for a fee 7:00 AM to 8:30 AM on weekdays and 7:00 AM to 9:00 AM on weekends; AUD 5 to 20 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Blue Gecko

Things to do

  • Children's pool
  • Outdoor pool
  • TV in common areas

Family friendly

  • Children's games
  • Children's pool
  • Fenced pool
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Pool gate
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 3 meeting rooms
  • Business center
  • Conference center (603 square feet of space)

Outdoors

  • Garden
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • No elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 2 floors
  • Banquet hall
  • Built in 2000
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 43-inch smart TV with premium digital channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Freezer
  • Limited room service
  • Mini-fridge
  • Minibar
  • Restaurant dining guides
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Free long-distance calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laundry detergent
  • Phone
  • Recycling
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

The front desk is open Monday - Friday (7 AM - 5:00 PM) and Saturday - Sunday (7:00 AM - noon)
Guests will receive lockbox information
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Saturday and Sunday:
  • Dining venue(s)

Access methods

Staffed front desk, lockbox

Pets

  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for AUD 25.0 per night
  • Cribs/infant beds are available for AUD 10.0 per night

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately AUD 5.00 to 20.00 per person
  • Crib (infant bed) fee: AUD 10.0 per night
  • Rollaway bed fee: AUD 25.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit, and window guards
  • Check-in: 2 PM
  • Check-out: 10 AM
  • Minimum check-in age: 18
Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher, a smoke detector, a first aid kit, and window guards.

Additional information about polices, regulations, and more:

  • There are no elevators.
  • Parking has height restrictions.

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Mackay Resort Motel
Mackay Resort Motel Motel
Mackay Resort Motel West Mackay
Mackay Resort Motel Motel West Mackay

Frequently asked questions

Are free cancellation options available at Mackay Resort Motel?

Mackay Resort Motel provides free cancellation on select room rates. For more details, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at Mackay Resort Motel?

As of Jun 26, 2026, prices found for a 1-night stay for 2 adults at Mackay Resort Motel on Jul 13, 2026 start from $93, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do around Mackay Resort Motel?

This motel is situated in West Mackay within a short 17-minute walk of Pioneer Valley and also 9 minutes on foot from Mackay Regional Botanic Gardens. You'll also find Harrup Park and Caneland Central within a short drive.

Is parking available on site at Mackay Resort Motel?

Yes, self parking is offered for free at the motel.

Does Mackay Resort Motel have a casino on the premises?

No, Mackay Resort Motel doesn't have a casino.

Will I find an indoor pool at Mackay Resort Motel?

No, this motel doesn't have an indoor pool; however, there is an outdoor pool.

What amenities will couples enjoy at Mackay Resort Motel?

There are many amenities for couples at this motel, including champagne service as well as a restaurant and an outdoor pool.

Are there hot tubs at Mackay Resort Motel?

No, but some guestrooms at this motel feature jetted bathtubs.

Does Mackay Resort Motel feature a restaurant that includes a breakfast menu?

Yes, Mackay Resort Motel serves a cooked-to-order breakfast for a surcharge each morning at Blue Gecko.

Will Mackay Resort Motel allow pets to stay for free?

No, pets aren't allowed at Mackay Resort Motel though service animals are welcome.

Are there connecting rooms at Mackay Resort Motel?

No, there aren't connecting guestrooms at this motel.

Where is the closest airport to Mackay Resort Motel?

The closest major airport to Mackay Resort Motel is Mackay, QLD (MKY), which is 2.7 mi away (5 minutes by car).

Are there rooms with balconies that I can book at Mackay Resort Motel?

Yes, some guestrooms at Mackay Resort Motel offer a furnished balcony/patio and may feature garden views.

Mackay Resort Motel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 552 out of 1003 reviews
Rating 8 - Good. 364 out of 1003 reviews
Rating 6 - Okay. 64 out of 1003 reviews
Rating 4 - Poor. 17 out of 1003 reviews
Rating 2 - Terrible. 6 out of 1003 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

9.2/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Trevor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable beds, nice tidy room.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Damian

Liked: Cleanliness, staff & service, amenities
great service and clean rooms
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Dean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and comfortable and well situated if you need anything from sops
Stayed 1 night in Mar 2026
Verified

8/10 Good

Neville

Liked: Cleanliness, amenities, property conditions & facilities
The room was clean, close to everything.
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Delene

Liked: Cleanliness, amenities, property conditions & facilities
Very clean and great staff
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities
Very nice place to stay. Will certainly stay again when back in Mackay
Stayed 4 nights in Dec 2025
Verified

8/10 Good

Rodney

Liked: Cleanliness, staff & service, amenities
Large room and the friendly staff.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Tascha

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean, good location, friendly service.
Stayed 2 nights in Oct 2025
Verified

8/10 Good

Jason

Liked: Cleanliness, amenities, property conditions & facilities
Great rooms.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Deanne

Liked: Cleanliness, amenities, property conditions & facilities
Clean room. Great location. Had everything we needed. Communication was fantastic as we had a late check in. Very helpful when my child got sick and we needed the hospital and a bit for time in our room. Highly recommend for your stay in Mackay. Easy access to everything.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great facilities withbpool and bar/restaurant. Has everything a motel needs. Will wtay again on my return to Mackay next year.
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Kaela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was well upkept and updated
Stayed 1 night in Jan 2026
Verified

8/10 Good

Gabriele

Liked: Cleanliness, staff & service, property conditions & facilities
The motel is in a very convenient position to get to all places, including the hospital. I enjoyed my stay there and would come back any time.
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

matt

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay, neat tidy and quiet
Stayed 1 night in May 2025
Verified

6/10 Okay

Joanne

Good for night stop over
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Tammy

Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable bed, clean room and very affordable.
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful rooms, very clean, and good food from the restaurant!
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

Henry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and excellent facilities. Highly recommended to stay in this resort motel.
Stayed 1 night in Jan 2025
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were amazing great location for what we were doing in the area
Stayed 4 nights in Jul 2022
Verified

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasant stay and very friendly staff
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

Garry

Liked: Cleanliness, staff & service, room comfort
Good Motel with friendly staff and Good food.
Stayed 3 nights in Jun 2024
Verified

10/10 Excellent

matt

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

Great stop over.
Stayed 1 night in Jul 2025
Verified

8/10 Good

Kelly

Liked: Cleanliness, staff & service
Spacious room for family of 4.
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Robert

Liked: Cleanliness, amenities, property conditions & facilities
Clean room
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Mogens

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay. The owners were great, The room service food was very good. Will definitely stay here again.
Stayed 1 night in May 2024