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Mackay Resort Motel

Property class: 4

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Photo gallery for Mackay Resort Motel

A swimming pool with a tiled deck, surrounded by palm trees and a building with balconies.
A hotel with a covered driveway, a large arched window, and a sign indicating a night bell.
A pathway leading to a house surrounded by lush greenery and palm trees.
A balcony with a table and chairs, overlooking a red-roofed building and palm trees.
Room

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning

Explore the area

View in a map
154 Nebo Road, West Mackay, QLD, 4740
  • Place, Mackay Regional Botanic Gardens
    ‪13 min walk‬
  • Place, Pioneer Valley
    ‪2 min drive‬
  • Place, Caneland Central
    ‪3 min drive‬
  • Airport, Mackay, QLD (MKY)
    ‪6 min drive‬

Room options

View all photos for Standard Family Room

A hotel room with two beds, a desk, and a chair. There is a window with curtains, an air conditioning unit, and a wall-mounted light.

Standard Family Room

9.2 out of 10
Wonderful
(9 reviews)
  • 312 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Executive Spa Suite

A hotel room with a large bed, a window with curtains, a wall-mounted artwork of a cow, and a bedside table with a lamp.

Executive Spa Suite

7.0 out of 10
Good
(4 reviews)
  • 279 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Queen Room

A hotel room with a bed, a nightstand, a wall-mounted phone, and a window with curtains.

Deluxe Queen Room

9.0 out of 10
Wonderful
(17 reviews)
  • 279 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Self-Contained Twin Room

A compact room with a kitchenette, a bed with a headboard, and a mounted picture.

Self-Contained Twin Room

9.6 out of 10
Exceptional
(5 reviews)
  • 312 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Self-Contained Family Room

A hotel room with two beds, a desk, a TV, and a balcony with a view.

Self-Contained Family Room

9.6 out of 10
Exceptional
(8 reviews)
  • Garden view
  • 462 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 1 Queen Bed and 3 Twin Beds

View all photos for Standard Twin Room, Accessible

A bathroom with a white sink, toilet, and shower area, including grab bars and a wheelchair-accessible chair.

Standard Twin Room, Accessible

10.0 out of 10
Exceptional
(1 review)
  • 441 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Deluxe Twin Room

A hotel room with a bed, a nightstand, a wall-mounted picture, and a door with a security camera.

Deluxe Twin Room

9.0 out of 10
Wonderful
(6 reviews)
  • 279 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Bed

View all photos for Luxury King Spa Suite

A hotel room with a bed, a desk, a chair, a TV, and a bathroom visible through an archway.

Luxury King Spa Suite

10.0 out of 10
Exceptional
(1 review)
  • 377 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Twin Room

A hotel room with a bed, a desk, a chair, a TV mounted on the wall, and a window with curtains.

Standard Twin Room

9.2 out of 10
Wonderful
(10 reviews)
  • 312 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

About the neighborhood

Mackay

Located in West Mackay within a short walk of Mackay Regional Botanic Gardens, Mackay Resort Motel is within a mile (2 km) of other popular sights such as Mackay Base Hospital. This 40-room, 4-star motel has a restaurant, an outdoor pool, and free in-room WiFi.
View more Motels in MackayOpens in a new window

What's nearby

  • Mackay Regional Botanic Gardens - 13 min walk - 0.7 miles
  • Pioneer Valley - 2 min drive - 0.7 miles
  • Mackay Enertainment and Convention Centre - 3 min drive - 1.4 miles
  • Jubilee Park - 3 min drive - 1.4 miles
  • Caneland Central - 3 min drive - 1.6 miles

Getting around

  • Mackay Station - 4 min drive
  • Mackay, QLD (MKY) - 5 min drive

Restaurants

  • ‪Hungry Jack's - ‬2 min drive
  • ‪KFC - ‬2 min drive
  • ‪McDonald's - ‬3 min drive
  • ‪The Coffee Club Canelands Café - ‬3 min drive
  • ‪KFC - ‬3 min drive

About this property

Mackay Resort Motel

At Mackay Resort Motel, guests enjoy features like an outdoor pool, a children's pool, and free WiFi in public areas. Free parking is available if you drive. Helpful staff can provide dry cleaning/laundry services, tour or ticket assistance, and luggage storage. Additional amenities include a conference center, a business center, and coffee/tea in a common area.
Guests can expect free WiFi and 43-inch Smart TVs with digital channels. Bathrooms offer hair dryers and free toiletries. Other standard amenities include minibars, coffee makers, and free long-distance calls. Limited housekeeping is available.
An outdoor pool and a children's pool are on site.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free self parking on site
  • Onsite parking includes off-street options

Food and drink

  • Cooked-to-order breakfast available for a fee 7:00 AM to 8:30 AM on weekdays and 7:00 AM to 9:00 AM on weekends; AUD 5 to 20 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Blue Gecko

Things to do

  • Children's pool
  • Outdoor pool
  • TV in common areas

Family friendly

  • Children's games
  • Children's pool
  • Fenced pool
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Pool gate
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 3 meeting rooms
  • Business center
  • Conference center (603 square feet of space)

Outdoors

  • Garden
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • No elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 2 floors
  • Banquet hall
  • Built in 2000
  • Designated smoking areas

Room amenities

Bedroom

  • Bed sheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 43-inch smart TV with premium digital channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Freezer
  • Limited room service
  • Mini-fridge
  • Minibar
  • Restaurant dining guides
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Free local calls
  • Free long-distance calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laundry detergent
  • Phone
  • Recycling
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

The front desk is open Monday - Friday (7 AM - 5:00 PM) and Saturday - Sunday (7:00 AM - noon)
Guests will receive lockbox information
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Saturday and Sunday:
  • Dining venue(s)

Access methods

Staffed front desk, lockbox

Pets

  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for AUD 25.0 per night
  • Cribs/infant beds are available for AUD 10.0 per night

Property payment types

  • American Express
  • Mastercard
  • Visa

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately AUD 5.00 to 20.00 per person
  • Crib (infant bed) fee: AUD 10.0 per night
  • Rollaway bed fee: AUD 25.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit, and window guards
  • Check-in: 2 PM
  • Check-out: 10 AM
  • Minimum check-in age: 18
Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher, a smoke detector, a first aid kit, and window guards.

Additional information about polices, regulations, and more:

  • There are no elevators.
  • Parking has height restrictions.

Property class

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Mackay Resort Motel
Mackay Resort Motel Motel
Mackay Resort Motel West Mackay
Mackay Resort Motel Motel West Mackay

Frequently asked questions

Are free cancellation options available at Mackay Resort Motel?

Mackay Resort Motel provides free cancellation on select room rates. For more details, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at Mackay Resort Motel?

As of Nov 10, 2026, prices found for a 1-night stay for 2 adults at Mackay Resort Motel on Nov 19, 2026 start from $104, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do around Mackay Resort Motel?

This motel is situated in West Mackay within a short 17-minute walk of Pioneer Valley and also 9 minutes on foot from Mackay Regional Botanic Gardens. You'll also find Harrup Park and Caneland Central within a short drive.

Is parking available on site at Mackay Resort Motel?

Yes, self parking is offered for free at the motel.

Does Mackay Resort Motel have a casino on the premises?

No, Mackay Resort Motel doesn't have a casino.

Will I find an indoor pool at Mackay Resort Motel?

No, this motel doesn't have an indoor pool; however, there is an outdoor pool.

What amenities will couples enjoy at Mackay Resort Motel?

There are many amenities for couples at this motel, including champagne service as well as a restaurant and an outdoor pool.

Are there hot tubs at Mackay Resort Motel?

No, but some guestrooms at this motel feature jetted bathtubs.

Does Mackay Resort Motel feature a restaurant that includes a breakfast menu?

Yes, Mackay Resort Motel serves a cooked-to-order breakfast for a surcharge each morning at Blue Gecko.

Will Mackay Resort Motel allow pets to stay for free?

No, pets aren't allowed at Mackay Resort Motel though service animals are welcome.

Are there connecting rooms at Mackay Resort Motel?

No, there aren't connecting guestrooms at this motel.

Where is the closest airport to Mackay Resort Motel?

The closest major airport to Mackay Resort Motel is Mackay, QLD (MKY), which is 2.7 mi away (5 minutes by car).

Are there rooms with balconies that I can book at Mackay Resort Motel?

Yes, some guestrooms at Mackay Resort Motel offer a furnished balcony/patio and may feature garden views.

Mackay Resort Motel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 564 out of 1004 reviews
Rating 8 - Good. 355 out of 1004 reviews
Rating 6 - Okay. 62 out of 1004 reviews
Rating 4 - Poor. 17 out of 1004 reviews
Rating 2 - Terrible. 6 out of 1004 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

9.2/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified review

6/10 Okay

Liked: Staff & service, amenities, property conditions & facilities
Good location, good shower, clean rooms, comfy beds
Stayed 2 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value and room condition
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff lovely and room very clean. Wifi in my room did not work, but that did not matter to me. Good location.
Stayed 2 nights in Jul 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities
The room was clean. But had a super weird layout.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best place to stay in Mackay wicked rooms amazing pool with a total resort feel really good rate can’t go wrong here
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was amazing
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely close to IGA and minutes to Canelands shopping
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was lovely overall. I found the single bed too soft but the rest of the room was well kept.
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An excellent place to stop after a long journey. Friendly staff, lovely room, comfy bed and convenient location.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property and great price. Very convenient
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness
Clean room, easy parking. Great breakfast options
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best nights sleep i have had in years
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable beds, nice tidy room.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
great service and clean rooms
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great price and customer service
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Very nice place to stay. Will certainly stay again when back in Mackay
Stayed 4 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Very clean and great staff
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yea it was really nice the owner is super nice too she also asked if I wanted milk for my room u don’t get that anywhere lol the pool is EPIC ! And the king bed was amazing after a long swing out the mines will stay again thanks ☺️
Stayed 4 nights in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
The room was clean, close to everything.
Stayed 4 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and comfortable and well situated if you need anything from sops
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Large room and the friendly staff.
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean, good location, friendly service.
Stayed 2 nights in Oct 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
happy overall.
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were so helpful on my recent stay. I thought I'd booked 5 nights, however it turned out that I only booked 4 nights. Staff were so accommodating and understanding when trying to find me an alternative room at short notice as they were fully booked. Everything worked out in the end and I'm truly grateful for their patience and understanding.
Stayed 4 nights in May 2026