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Mackay Resort Motel

4.0 star property
Suburban motel with a coffee shop and an outdoor pool

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Photo gallery for Mackay Resort Motel

Exterior
Interior
Luxury King Spa Suite | Minibar, desk, laptop workspace, blackout drapes
Reception
Self-Contained Twin Room | Private kitchenette | Mini-fridge, coffee/tea maker, electric kettle, freezer

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Breakfast available
  • Room service
  • Parking included
  • Housekeeping

Explore the area

Map
154 Nebo Road, West Mackay, QLD, 4740
  • Mackay Base Hospital
    ‪2 min drive‬
  • Caneland Central
    ‪3 min drive‬
  • Harrup Park
    ‪3 min drive‬
  • Mackay, QLD (MKY)
    ‪6 min drive‬

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Room options

View all photos for Luxury King Spa Suite

Luxury King Spa Suite | Minibar, desk, laptop workspace, blackout drapes

Luxury King Spa Suite

  • 377 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Queen Room

Deluxe Queen Room | Minibar, desk, laptop workspace, blackout drapes

Deluxe Queen Room

  • 279 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Self-Contained Twin Room

Self-Contained Twin Room | Minibar, desk, laptop workspace, blackout drapes

Self-Contained Twin Room

  • 312 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Self-Contained Family Room

Self-Contained Family Room | Minibar, desk, laptop workspace, blackout drapes

Self-Contained Family Room

  • 462 sq ft
  • Sleeps 5
  • 1 Queen Bed and 3 Twin Beds

View all photos for Executive Spa Suite

Executive Spa Suite | Minibar, desk, laptop workspace, blackout drapes

Executive Spa Suite

  • 279 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Twin Room

Standard Twin Room | Minibar, desk, laptop workspace, blackout drapes

Standard Twin Room

  • 312 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Deluxe Twin Room

Minibar, desk, laptop workspace, blackout drapes

Deluxe Twin Room

  • 279 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Bed

View all photos for Standard Twin Room, Accessible

Standard Twin Room, Accessible | Bathroom | Eco-friendly toiletries, hair dryer, towels

Standard Twin Room, Accessible

  • 441 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Standard Family Room

Standard Family Room | Minibar, desk, laptop workspace, blackout drapes

Standard Family Room

  • 312 sq ft
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

About the neighborhood

Mackay

Located in West Mackay within a short walk of Mackay Regional Botanic Gardens, Mackay Resort Motel is within a mile (2 km) of other popular sights such as Mackay Base Hospital. This 40-room, 4-star motel has a restaurant, an outdoor pool, and free in-room WiFi.
View more Motels in MackayOpens in a new window

What's nearby

  • Mackay Base Hospital - 2 min drive - 1.0 mile
  • Mackay Enertainment and Convention Centre - 3 min drive - 1.4 miles
  • Caneland Central - 3 min drive - 1.6 miles
  • Bluewater Lagoon - 3 min drive - 1.6 miles
  • Harrup Park - 3 min drive - 1.4 miles

Getting around

  • Mackay Station - 4 min drive
  • Mackay, QLD (MKY) - 5 min drive

Restaurants

  • ‪The Coffee Club - ‬3 min drive
  • ‪KFC - ‬2 min drive
  • ‪Hungry Jack's - ‬3 min drive
  • ‪Austral Hotel - ‬3 min drive
  • ‪Red Rooster - ‬3 min drive

About this property

Mackay Resort Motel

Suburban motel with a coffee shop and an outdoor pool
At Mackay Resort Motel, guests enjoy features like an outdoor pool, a children's pool, and free WiFi in public areas. Free parking is available if you drive. Helpful staff can provide dry cleaning/laundry services, tour or ticket assistance, and luggage storage. Additional amenities include a conference center, a business center, and coffee/tea in a common area.
Guests can expect free WiFi and 43-inch Smart TVs with digital channels. Bathrooms offer hair dryers and free toiletries. Other standard amenities include minibars, coffee makers, and free long-distance calls. Limited housekeeping is available.
An outdoor pool and a children's pool are on site.

Languages

English

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The price is $94
Jun 1 - Jun 2
Total includes taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free self parking on site
  • Onsite parking includes off-street options

Food and drink

  • Cooked-to-order breakfast available for a fee 7:00 AM to 8:30 AM on weekdays and 7:00 AM to 9:00 AM on weekends; AUD 5 to 20 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Blue Gecko

Things to do

  • Children's pool
  • Outdoor pool
  • TV in common areas

Family friendly

  • Children's games
  • Children's pool
  • Fenced pool
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Pool gate
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 3 meeting rooms
  • Business center
  • Conference center (603 square feet of space)

Outdoors

  • Garden
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • No elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 2 floors
  • Banquet hall
  • Built in 2000
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 43-inch smart TV with premium digital channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Freezer
  • Limited room service
  • Mini-fridge
  • Minibar
  • Restaurant dining guides
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Free long-distance calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laundry detergent
  • Phone
  • Recycling
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 8:00 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

The front desk is open Monday - Friday (7 AM - 8:00 PM) and Saturday - Sunday (7:00 AM - 4:00 PM)
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation

Renovations and closures

The following facilities are closed on Saturday and Sunday:
  • Dining venue(s)

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for AUD 25.0 per night
  • Cribs/infant beds are available for AUD 10.0 per night

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately AUD 5.00 to 20.00 per person
  • Crib (infant bed) fee: AUD 10.0 per night
  • Rollaway bed fee: AUD 25.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit, and window guards
  • Check-in: 2 PM
  • Check-out: 10 AM
  • Minimum check-in age: 18
Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher, a smoke detector, a first aid kit, and window guards.

Additional information about polices, regulations, and more:

  • There are no elevators.
  • Parking has height restrictions.

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Mackay Resort Motel
Mackay Resort Motel Motel
Mackay Resort Motel West Mackay
Mackay Resort Motel Motel West Mackay

Frequently asked questions

Are free cancellation options available at Mackay Resort Motel?

Mackay Resort Motel provides free cancellation on select room rates. For more details, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at Mackay Resort Motel?

As of May 31, 2025, prices found for a 1-night stay for 2 adults at Mackay Resort Motel on Jun 10, 2025 start from $109.33, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do around Mackay Resort Motel?

This motel is situated in West Mackay within a short 9-minute walk of Mackay Regional Botanic Gardens and also 17 minutes on foot from Pioneer Valley. You'll also find Harrup Park and Caneland Central within a short drive.

Will I be able to park at Mackay Resort Motel?

Yes, self parking is offered for free at the motel.

Does Mackay Resort Motel have a casino on the premises?

No, Mackay Resort Motel doesn't have a casino.

Will I find an indoor pool at Mackay Resort Motel?

No, this motel doesn't have an indoor pool; however, there is an outdoor pool.

What will couples enjoy most about a stay at Mackay Resort Motel?

There are many amenities for couples at this motel, including Champagne service as well as an outdoor pool and a poolside bar.

Does Mackay Resort Motel have a hot tub?

Yes, this motel offers private indoor spa tubs in some guestrooms.

Does Mackay Resort Motel feature a restaurant that includes a breakfast menu?

Yes, Mackay Resort Motel serves a cooked-to-order breakfast for a surcharge each morning at Blue Gecko.

Will Mackay Resort Motel allow pets to stay for free?

No, pets aren't allowed at Mackay Resort Motel though service animals are welcome.

Does Mackay Resort Motel have connecting rooms?

No, this motel doesn't feature connecting guestrooms.

Where is the closest airport to Mackay Resort Motel?

The closest major airport to Mackay Resort Motel is Mackay, QLD (MKY), which is 2.7 mi away (5 minutes by car).

Are there rooms with balconies at Mackay Resort Motel?

Yes, some guestrooms at Mackay Resort Motel offer a furnished balcony and may feature garden views.

Mackay Resort Motel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 508 out of 942 reviews
Rating 8 - Good. 352 out of 942 reviews
Rating 6 - Okay. 61 out of 942 reviews
Rating 4 - Poor. 15 out of 942 reviews
Rating 2 - Terrible. 6 out of 942 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

9.2/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Miranda

Liked: Cleanliness, staff & service, property conditions & facilities
Very lovely
Stayed 1 night in Feb 2025

10/10 Excellent

Judi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Tammy

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable bed, clean room and very affordable.
Stayed 1 night in Feb 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very easy late check in. Very clean Instructions to where the room was located was also very helpful. Booked an extra night and even though my type of room was already booked they worked their magic and i didn't have to change rooms. Will be back again Bed was a 10/10
Stayed 1 night in Feb 2025

10/10 Excellent

Jade

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Dian

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Cameron and Joanne

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very easy access to key for after hours check in.
Stayed 1 night in Jan 2025

10/10 Excellent

Mandy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Presentation of the the room was excellent, clean and tidy. Very pleasant stay.
Stayed 1 night in Jan 2025

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Henry

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and excellent facilities. Highly recommended to stay in this resort motel.
Stayed 1 night in Jan 2025

10/10 Excellent

Teresa, Unanderra

Stayed 3 nights in Dec 2024

10/10 Excellent

Ryan

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cooking utensils and sink is spacious for a Family
Stayed 1 night in Jan 2025

8/10 Good

DONA

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfy beds
Stayed 1 night in Jan 2025

10/10 Excellent

Laurence

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Mangesh

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent condition of overall property and availability of Foxtel and streaming services was great .
Stayed 1 night in Jan 2025

10/10 Excellent

Laura Kate

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had lovely stop over and met some lovely people here at the pool was nice for my kids get out of car play with other kids and cool down in pool as sun went down was very enjoyable with little lights around the pool.
Stayed 1 night in Dec 2024

10/10 Excellent

Ismaan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

4/10 Poor

Adrian

Disliked: Cleanliness, staff & service, property conditions & facilities
There was a sewer odour in room. It was obvious but they were more interested in money than guest service as receptionist walked in with me and could not get out fast enough. The reason why receptionist walked in with me was room door was open which she could see, so she walked me to room to make sure it was clean. Room door and window at other end of room was open to air room out. Very poor service.
Stayed 1 night in Dec 2024

10/10 Excellent

JEROME

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I think it would be nice if the family room was setup with interior dining due to the heat but otherwise very comfortable.
Stayed 3 nights in Dec 2024

10/10 Excellent

Laurence

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Easy peasy

Thank you for the hassle free stay.
Stayed 1 night in Dec 2024

10/10 Excellent

Janelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would stay at this motel again. The staff went out of their way to make sure I was happy. The cleaning staff said hello every time they saw me. I was supposed to stay until the Sunday however with all the rain I ended up leaving on the Friday and the staff in the office were also fine with this.
Stayed 7 nights in Dec 2024

10/10 Excellent

Aaron

Stayed 2 nights in Oct 2024

10/10 Excellent

Tasha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Dale

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We only stayed one night but everything was great!
Stayed 1 night in Dec 2024