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The Resort @ Dolphin Heads

3.5 star property
Beachfront, with 3 outdoor pools

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Photo gallery for The Resort @ Dolphin Heads

Breakfast, lunch, dinner served; seafood, pool views
Property grounds
Economy Studio, Garden View | 1 bedroom, individually decorated, individually furnished
Reception
Property entrance

Reviews

7.4 out of 10
Good

Popular amenities

  • Parking available
  • Bar
  • Pool
  • Breakfast available
  • Housekeeping
  • Parking included

Explore the area

Map
6 Beach Road, Dolphin Heads, QLD, 4740
  • Eimeo Beach
    ‪3 min drive‬
  • Northern Beaches Bowls Club
    ‪7 min drive‬
  • Bucasia Beach
    ‪9 min drive‬
  • Mackay, QLD (MKY)
    ‪24 min drive‬

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Room options

View all photos for Pool View Suite

Pool View Suite | 1 bedroom, individually decorated, individually furnished

Pool View Suite

8.6 out of 10
Excellent
(4 reviews)
  • 280 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Ocean View Suite

Ocean View Suite | 1 bedroom, individually decorated, individually furnished

Ocean View Suite

8.8 out of 10
Excellent
(15 reviews)
  • 280 sq ft
  • Ocean view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Studio

1 bedroom, individually decorated, individually furnished

Family Studio

  • 280 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Twin Bunk Bed

View all photos for Economy Studio, Garden View

Economy Studio, Garden View | 1 bedroom, individually decorated, individually furnished

Economy Studio, Garden View

8.8 out of 10
Excellent
(5 reviews)
  • 280 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

About the neighborhood

Mackay

Located in Dolphin Heads within 2 miles (3 km) of Eimeo Beach, The Resort @ Dolphin Heads is within a few miles (5 km) of Blacks Beach Park. This 50-room, 3.5-star hotel welcomes guests with 3 outdoor pools, a restaurant, and free self parking.

What's nearby

  • Eimeo Beach - 3 min drive - 1.2 miles
  • Northern Beaches Bowls Club - 7 min drive - 3.2 miles
  • Bucasia Beach - 9 min drive - 4.4 miles
  • Mackay Base Hospital - 19 min drive - 10.3 miles
  • Mackay Marina Village & Shipyard - 22 min drive - 10.7 miles

Getting around

  • Mackay Station - 21 min drive
  • Mackay, QLD (MKY) - 24 min drive

Restaurants

  • ‪Northern Beaches Bowls Club - ‬6 min drive
  • ‪The Andergrove Tavern - ‬14 min drive
  • ‪McDonald's - ‬6 min drive
  • ‪The Deck Steakhouse - ‬21 min drive
  • ‪Debbie's Seafood - ‬17 min drive

About this property

The Resort @ Dolphin Heads

Beachfront, with 3 outdoor pools
Guests staying at The Resort @ Dolphin Heads enjoy access to 3 outdoor pools, a children's pool, and free WiFi in public areas. You can take advantage of free parking if you drive. Front-desk staff can help with luggage storage, and provide local restaurant recommendations. Other amenities at this beach hotel include a conference center, coffee/tea in a common area, and a terrace.
Guests can expect to find flat-screen TVs with digital channels and DVD players. Bathrooms offer hair dryers and free toiletries. Furnished balconies or patios, refrigerators, and microwaves are also standard. Housekeeping is available on request.
3 outdoor swimming pools are on site along with a children's pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

English

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Property amenities

Internet

  • Available in all rooms: Internet access (surcharge)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Weekend cooked-to-order breakfast available 8:00 AM to 11:00 AM for a fee: AUD 5 to 22 for adults and AUD 8 to 20 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • Salt Restaurant/Bar

Things to do

  • 3 outdoor pools
  • Beach volleyball
  • Children's pool
  • Playground

Family friendly

  • 3 outdoor pools
  • Children's pool
  • DVD player
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Playground
  • Pool gate
  • Snack bar/deli

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Proposal/romance packages

Business services

  • Conference center (2,153 square feet of space)
  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • On the beach
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 2 floors
  • 6 buildings
  • Banquet hall
  • Built in 1990
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • DVD player
  • Flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The property charges 1 percent for credit card payments
The front desk is open daily from 8:00 AM - 4:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 4:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours), key retrieval

Pets

  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for AUD 30.0 per day
  • Cribs/infant beds are available for AUD 30.0 per day

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately AUD 5 to 22 for adults, and AUD 8 to 20 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Housekeeping is available for an additional fee
  • Crib (infant bed) fee: AUD 30.0 per day
  • Rollaway bed fee: AUD 30.0 per day
  • Credit card charges are subject to a surcharge of 1 percent

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 2:00 PM
  • Check-out: 10 AM
  • Minimum check-in age: 18
The front desk is available during limited hours. Driving? This property offers free parking.
Property Registration Number 3830574

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Pool access available from 8:00 AM to 9:00 PM.
  • There are no elevators.

Property is also known as

Dolphin Heads Resort
Dolphin Heads Resort
The Resort Dolphin Heads Hotel
The Resort @ Dolphin Heads Hotel
The Resort @ Dolphin Heads Dolphin Heads
The Resort @ Dolphin Heads Hotel Dolphin Heads

Frequently asked questions

Are free cancellation options available at The Resort @ Dolphin Heads?

The Resort @ Dolphin Heads offers free cancellation on select room rates. If you'd like to learn more, take a look at the cancellation policy on our site.

What is there to do close to The Resort @ Dolphin Heads?

This hotel is situated in Dolphin Heads, just steps from Eimeo Beach. You'll also find Northern Beaches Bowls Club and Bucasia Beach within a short drive.

Is parking available on site at The Resort @ Dolphin Heads?

Yes, self parking is offered for free at the hotel. Though parking is limited, accessible parking is also available.

Does The Resort @ Dolphin Heads have a casino on the premises?

No, The Resort @ Dolphin Heads doesn't have a casino.

Will I find an indoor pool at The Resort @ Dolphin Heads?

No, this hotel doesn't have an indoor pool; however, there are 3 outdoor pools. Guests have pool access between 8:00 AM and 9:00 PM.

What will couples enjoy most about a stay at The Resort @ Dolphin Heads?

This beachfront hotel offers plenty of amenities for couples including 3 outdoor pools, a poolside bar, and a restaurant with al fresco dining.

Does The Resort @ Dolphin Heads have a hot tub?

No, this hotel doesn't have a spa tub.

Does The Resort @ Dolphin Heads have a restaurant that serves breakfast?

Yes, The Resort @ Dolphin Heads serves a cooked-to-order breakfast for a surcharge on weekend mornings at Salt Restaurant/Bar.

Will The Resort @ Dolphin Heads allow pets to stay free of charge?

No, pets aren't allowed at The Resort @ Dolphin Heads though service animals are welcome.

Does The Resort @ Dolphin Heads have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

How far is the airport from The Resort @ Dolphin Heads?

The closest major airport to The Resort @ Dolphin Heads is Mackay, QLD (MKY), which is 12.9 mi away (24 minutes by car).

Are there rooms with balconies at The Resort @ Dolphin Heads?

Yes, every guestroom at The Resort @ Dolphin Heads comes with a furnished balcony with some featuring ocean or garden views.

The Resort @ Dolphin Heads Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 109 out of 467 reviews
Rating 8 - Good. 188 out of 467 reviews
Rating 6 - Okay. 99 out of 467 reviews
Rating 4 - Poor. 54 out of 467 reviews
Rating 2 - Terrible. 17 out of 467 reviews

7.0/10

Cleanliness

7.4/10

Staff & service

7.4/10

Amenities

6.8/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

8/10 Good

Ingrid

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Large pool and great sea view.
Stayed 1 night in Mar 2025

6/10 Okay

STEPHEN

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Valerie

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Restricted menu options Poorly stocked bar
Stayed 1 night in Mar 2025

8/10 Good

Julie

Traveled with group, Traveled with partner
Liked: Cleanliness
Great outlook over ocean. Pools beautiful and clean. Overall condition of property is tired and restaurant average.
Stayed 3 nights in Feb 2025

4/10 Poor

Wendy

Liked: Cleanliness, room comfort
Disliked: Staff & service

Great view. Ordinary service.

Despite receiving an email stating that the bar and restaurant were open until 8pm, arrived at 6.30pm to find both closed and no body at reception. Very disappointed after a long drive to have to then go in search of an evening meal. A text had been sent advising that the key would be in our room door, which it was. Room as advertised, with a great view, however despite being no smoking it appears this does not extend to the balconies and meant we needed to keep the door closed to avoid the smell.
Stayed 1 night in Feb 2025

8/10 Good

Virginia

Traveled with group
Liked: Cleanliness, staff & service
Excellent ocean front property, lovely rooms. The only drawback was lack of facility to obtain food or drink. The bar was closed. The signage at the front access entrance is deceiving as the actual “Dolphin Sands’ name is not advertised, it is signposted as a different name altogether. Apparently this is currently being rectified. Will definitely stay again. Amazing location.
Stayed 1 night in Feb 2025

4/10 Poor

Amber

Disliked: Cleanliness, staff & service
Stayed 3 nights in Jan 2025

4/10 Poor

Brendon

Business traveler, Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Bed was terrible (old and warn out) screen door to outdoor area was broken (couldnt open or close) woke up to Cockroachs x3 walking all over bench
Stayed 1 night in Jan 2025

10/10 Excellent

Gregory

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome
Stayed 3 nights in Jan 2025

6/10 Okay

Amanda

Disliked: Cleanliness
Stayed 4 nights in Jan 2025

6/10 Okay

Greg

Stayed 1 night in Jan 2025

4/10 Poor

Anna

Stayed 1 night in Dec 2024

8/10 Good

Verified traveler

Business traveler
Liked: Staff & service

Great location

Stunning location Dated rooms Pretty clean except throw was stained Hard bed Restaurant was low quality and didn’t allow the bill to be added to the room No wifi in room despite being on the listing
Stayed 1 night in Dec 2024

10/10 Excellent

Maika

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

6/10 Okay

Verified traveler

Liked: Room comfort
Disliked: Staff & service

Dolphin Heads Whitsunday resort

Location and view from room was excellent! It felt like a Pacific Island however this afternoon is no “resort”. Rooms only serviced on the 7th day so if you wanted a fresh towel you had to pay $10. There was no top up of soap or tea and coffee. The pool was great but there is no holiday resort atmosphere. It felt dead and neglected. Many rooms have permanent residents or are privately rented. No extra activities for kids or gym. Breakfast served on weekends from 8.00. Rooms are average quite roomy but looking tired. Bed was comfy. I thought the’resort’ in total felt a bit dead.
Stayed 5 nights in Nov 2024

8/10 Good

Dolphin heads resort

Stayed 2 nights in Nov 2024

8/10 Good

charlotte

Liked: Cleanliness, staff & service, amenities
.
Stayed 2 nights in Nov 2024

8/10 Good

Michael

Liked: Staff & service
The toilet seat was not secure although it was fixed after 3 days, the bed had sagged in the middle as it probably had been used for too many romantic weekends and the floor was covered in dust
Stayed 5 nights in Nov 2024

6/10 Okay

Daniel

Liked: Cleanliness
.
Stayed 2 nights in Nov 2024

4/10 Poor

Kay

Disliked: Cleanliness, property conditions & facilities
I was extremely disappointed in this property. The reception staff were very welcoming and the grounds and outlook were lovely but the room itself was abysmal. The door handle and lock to the room were old and rusty and we could hardly open the door. The bathroom needed a good clean, the toilet was stained and the tiles in the shower were grubby as was the screen door. The shower leaked water all over the floor and the toilet seat was loose. The bathroom door wouldn’t close properly. The covered chairs to sit on in the main area were filthy so we had to sit on the bed to watch television. The bed itself was okay and the sheets and cover were clean. We had to wash our breakfast dishes- the sink provided was the same one as in the vanity in the bathroom. There was to be a $40.00 fine if we didn’t do this but no detergent or tea towel was provided! We also had to empty our bins. I guess a lot of people only rinse their dishes. Our stay was only one night so we didn’t ask to have another room. At approximately $170 a night we didn’t expect luxury accommodation but we did expect a clean bathroom! Very poor.
Stayed 1 night in Nov 2024

8/10 Good

Simon

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Property is great for a Friday - Saturday long weekend
Stayed 5 nights in Oct 2024

4/10 Poor

Damien

Disliked: Cleanliness, staff & service, property conditions & facilities
A
Stayed 2 nights in Oct 2024

6/10 Okay

Bianca

Traveled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
. outdoors is gorgeous - pools and lawns perfect. the cafe/restaurant isn’t open sundays or mondays which is a bit crap tbh
Stayed 1 night in Sep 2024

8/10 Good

Jim

Traveled with partner, Traveled with family
Liked: Staff & service
The sea view is stunning! Very relaxing. However the room was basic and needs updating and repairs.
Stayed 2 nights in Aug 2024

10/10 Excellent

Carl

Liked: Cleanliness, staff & service, property conditions & facilities
View from the room was incredible, pool area was lovely. Restaurant food was very good, loved the Neptune Chicken 😋
Stayed 1 night in Aug 2024