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Van der Valk Hotel Maastricht

4.0 out of 5.0

Recent guest reviews

Everything was lovely about this hotel. Staff were very helpful and friendly, the room was fabulous and there was loads of choice at breakfast, which was great! Would recommend to anyone. Location was good too, only a few minutes from the MECC an a nice walk from the centre of Maastricht.

I stayed at this hotel over the weekend and it was great. Saturday is generally a busy day but even still the facilities were enough for everyone and well managed. They have 3 tyoes of saunas, pool and wellness rooms which was nice. I'd defnitely stay here again.

I stayed at this hotel with my parents whilst visiting Maastricht University to see if I liked the feel of the town and the university. I was shocked by how rude the staff were! I've never stayed anywhere that has a 4 star rating where the staff were so rude!! We were greeted by rude staff members who made you feel as if you constantly interrupting them, if you asked for instance, 'can we have wake-up call in the morning?' In the restaurant, the waiter actually became aggressive with my mother and had to taken away by another member of staff. Why? Simply because my mother decided that she wanted plain black tea, instead of mint tea. His boss was called who apologised to my father, but we were left shaken! The only upside, is that at breakfast, there was a very nice lady working in the breakfast hall! So thank you to her for making this a bearable experience. I'm usually all for second chances, but I would not stay here again, or recommend it! I hope that others have a more pleasant experience here than we did.

Hotel itself is quite alright. The rooms are well renovated and the bar has nice staff. However we showed up having reserved 4 rooms, and only 1 was ready at the promised 2 pm. A second one was ready at 3, another at 3:30 and the last one wasn’t ready until 4:30PM, well over 2,5 hours after check in time. This in all was very appalling. Restaurant was good.

Don't know how long ago - ten year or already longer? - the outdated hotel- and restaurant chain van der Valk initiated its own resurrection into what it is today: efficient and very friendly service, modern, spacious rooms, good restaurant and top notch breakfast. Most of the hotels also have a pool and some spa facilities. Maastricht branch lives up to these new high standards. Excellent ! One item for improvement: the city center is too distant for walking and also the route along the highway is uninviting. So: the hotel offers vouchers for taxi service. This offer is limited to one drop-off location and is too expensive. Free shuttle service is available, but only a couple of days a week. Extend this service, guys!

Nice hotel with suitably big rooms. Very polite staff. A big plus for accepting dogs. On a minus side - The swimming pool too small with almost no space for resting around it. On the other hand, quite pleasant 3 different types of sauna.

The hotel is ideally located for visiting the historic city of Maastricht. We stayed there a few nights in the week before Christmas and the hotel was tastefully decorated. The room was comfortable and so was the bed. The view from the bedroom window was not that great but hey, you are close to a magnificent city. Our main issue was the breakfast. Although the offering is fantastic, for us there were too many people, hence my title "Too busy for comfort". Having said all this, we would come back but would just have room service breakfast as we had on our first morning.

The van der Valk hotel is easy-to-reach by car, there are plenty parking places around. The lobby is roomy and the reception is friendly. The hotel has a good restaurant and bar, no need to go out on the street. The rooms are well equipped and the bed is great, everything works as it should. The breakfast buffet has a large selection of fruit, cheese, meat, rolls. It was a pleasurable start of the day. Won't mind getting back here.

It’s a nice business hotel. The room is of good size and maintained. The staff is also well behaved. Food is good. Location is away from city but taxis are readily available. It has gym and a good restaurant

very nice hotel, good service and perfect position, but in the room there was a strong smell of dirty water.. it was impossible to sleep. for the rest everything was good... parlking rooms, cleanliness

Nijverheidsweg 35 Maastricht

Hotel highlights

  • Close to Bonnefanten Museum
  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining

Located in Heer within a mile (2 km) of Bonnefanten Museum, Van der Valk Hotel Maastricht is within 2 miles (3 km) of other popular sights such as Basilica of Our Lady. This 189-room, 4-star hotel has a full-service spa along with an indoor pool and a 24-hour fitness center. Near the airport, it's also near Market and Natural History Museum.


Dining

Enjoy dining at the hotel's 2 onsite restaurants: Le Faucon offers relaxing garden views; Life Cooking Buffet specializes in French cuisine. Savor a meal from the comfort of your room with room service, or entertain your taste buds with a beverage at the bar/lounge or coffee shop/café. For your convenience, a full breakfast is served for a fee from 6:30 AM to 10:30 AM.


Rooms

Van der Valk Hotel Maastricht's 189 air-conditioned rooms provide coffee makers, safes, and phones. Guests can expect free WiFi and flat-screen TVs with cable channels. Beds are dressed in premium bedding and down comforters, and bathrooms offer hair dryers and free toiletries. Desks are also available.


Property features

At Van der Valk Hotel Maastricht, guests enjoy a full-service spa, an indoor pool, and a 24-hour fitness center. You can take advantage of free parking, along with a free area shuttle. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry and luggage storage. Other amenities at this spa hotel include a spa tub, a sauna, and free WiFi in public areas.

Reviews from Trip Advisor

Trip Advisor aggregated rating

80.0% of guests recommend this hotel

Total of 840 reviews