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Novotel Maastricht

4.0 out of 5.0

Recent guest reviews

Went to Maastricht for a bike fare in the MECC in Maastricht. The hotel is situated about 2.5 km to the MECC so it is easy to do on foot to get there. Went to the MECC with the shuttle service of the hotel and came back on foot. Clean room with nice bed, no complaints about the room. Diner was ok , breakfast was very good with lots to choose from. Service of the hotel was OK. We had a Bongo bon, so we only had to pay for diner and the 7.5 € fee for the car parking. Overal a very good stay.

Stayed here on the way to the south of France from Hook of Holland. Clean rooms, friendly staff and good breakfast. Rooms were clean and tidy. Very convenient to get to from the motorway and easy to get to Central Maastricht for a day trip.

Nice stuff, clean bathroom and dirty carpet ! Average hospitality of the stuff, very good breakfast and bar. In general I am not sure that I will recommended to my colleagues or partners at all ! 5 of 10 points ! Not value for the money in general !

The location is a bit out of town, but is good for people travelling with a car, as the hotel is close to highway, security parking.The room carpets is old and need replacement. The cleanliness is not at the required level. An expensive lobby bar - 7 euro per 1 liter mineral water.

2 hours to serve a room service, with 2 reminder calls, 20 min to obtain your key with a fast check-in, no place on the parking, ... Clearly too busy and not enough ressources :( Not at the level of Novotel reference !!!

We truly just needed a place to sleep and eat breakfast during our trip to Maastricht and the Novotel Hotel was perfect. Centrally located (easy walk to the train station), comfortable bed, nice room, and wonderful breakfast. Who could ask for more?

Novotel Maastricht is to the East of the town but the hotel offers an hourly minibus service into the centre and it's an easy walk back. Positioned close to the train station and near the Wyck district where there is a large choice of shops and restaurants. Breakfast at the hotel was excellent and an outside pool was great for swimming - but only heated in the summer.

Great hotel and room, for an overnight stay. Outside the city center, but suitable for our needs,following a long coach trip. Friendly and helpful staff, Good breakfast buffet, for a long and busy onward journey

Bad service. Very small room. pool is 21 deg C - cold for me. Worse matress, moved to another hotel in the same price (nh hotel - room 3 times bigger). I dont know how the hotel is rated 4 star. will not give 1 star. The novotel BRU airport 3 star is much, but much better.

We booked this hotel for a city-trip: to visit Maastricht. We arrived quite early (around 11 am) but were already allowed access to our room which was nice. Reception was friendly. The room however was below expectation and looked more like a room from a budget-hotel. It was quite small and rather outdated and also quite warm. The air-conditioning didn't do much. The bed was good however. Location was oke within walking distance but paying for parking didn't make sense to me that far from the town-center. The breakfast was not included but good.

Room options

Standard Room, 1 Double Bed

Full 1 | Sleeps 2

Superior Room

Full 1 | Sleeps 4

Reviews from Trip Advisor

Trip Advisor aggregated rating

77% of guests recommend this hotel

Total of 949 reviews