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Novotel Maastricht

Property class: 4.5

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Photo gallery for Novotel Maastricht

A hotel entrance with a glass door, a black mat, and two large potted plants.
A wall-mounted planter with hanging plants, a Samsung dishwasher, and a wooden cabinet below.
Exterior
A hotel with a swimming pool, outdoor seating, and a clear blue sky.
An indoor dining area with round tables, chairs, and potted plants.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Parking available

Explore the area

View in a map
Sibemaweg 10, Maastricht, 6227 AH
  • Place, Mecc Maastricht
    ‪14 min walk‬
  • Place, Maastricht Exhibition and Congress Centre
    ‪14 min walk‬
  • Place, Bonnefanten Museum
    ‪18 min walk‬
  • Airport, Maastricht (MST-Maastricht - Aachen)
    ‪9 min drive‬

Room options

View all photos for Deluxe Room, 1 Double Bed, Garden View

A hotel room with a bed, bedside table, desk, chair, and a painting on the wall.

Deluxe Room, 1 Double Bed, Garden View

8.0 out of 10
Very good
(4 reviews)
  • Garden view
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Superior Room, 1 Double Bed

A hotel room with a large bed, a desk, a chair, a TV, and a painting on the wall.

Superior Room, 1 Double Bed

8.8 out of 10
Excellent
(6 reviews)
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Superior Double Room, 1 Double Bed with Sofa bed

A hotel room with two beds, a desk, a chair, a TV, and a painting on the wall.

Superior Double Room, 1 Double Bed with Sofa bed

8.8 out of 10
Excellent
(28 reviews)
  • Garden view
  • 258 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Standard Double Room, 1 Double Bed

A hotel room with a bed, a desk, a television, and a lamp.

Standard Double Room, 1 Double Bed

8.0 out of 10
Very good
(1 review)
  • Garden view
  • 215 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

About the neighborhood

Maastricht

Located in Scharn, Novotel Maastricht is within a mile (2 km) of sights such as Mecc Maastricht and Maastricht Underground. This 94-room, 4.5-star hotel has conveniences like a restaurant, a bar/lounge, and free in-room WiFi. Located centrally in Maastricht, it's connected to the convention center and also close to Vrijthof and Maastricht Exhibition and Congress Centre.

What's nearby

  • Mecc Maastricht - 14 min walk - 0.8 miles
  • Maastricht Exhibition and Congress Centre - 14 min walk - 0.8 miles
  • Bonnefanten Museum - 18 min walk - 1.0 mile
  • De Geusselt Stadium - 19 min walk - 1.0 mile
  • Market - 8 min drive - 2.9 miles

Getting around

  • Maastricht Randwyck Station - 14 min walk
  • Maastricht (MST-Maastricht - Aachen) - 11 min drive

Restaurants

  • ‪McDonald's - ‬17 min walk
  • ‪NOON - ‬4 min drive
  • ‪Cinq - ‬4 min drive
  • ‪Zondag - ‬4 min drive
  • ‪Servaas Café - ‬4 min drive

About this property

Novotel Maastricht

At Novotel Maastricht, guests have access to a children's pool, free WiFi in public areas, and conference space. Self parking is offered for EUR 14.00 per night. Multilingual staff at the front desk are standing by 24/7 to help with concierge services, dry cleaning/laundry, and luggage storage. Other amenities at this luxury hotel include a business center, a seasonal outdoor pool, and a computer station.
Guests can expect TVs with cable channels, along with free WiFi and wired Internet. Bathrooms have hair dryers and free toiletries. Other standard amenities include minibars, coffee makers, and safes. Housekeeping is available once per stay.
A children's pool and a seasonal outdoor pool are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

Similar properties

Exterior
easyHotel Maastricht City Centre
Maastricht-Centre Urban District
  • Pet friendly
  • Free WiFi
  • Air conditioning
  • 24/7 front desk
8.4 out of 10, Very Good, 648 reviews
$64 nightly
The price is $86
Sep 13 - Sep 14
Total with taxes and fees
easyHotel Maastricht City Centre

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Self parking on site (EUR 14 per night)
  • RV/bus/truck parking (surcharge) on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 25 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Restaurant Winners

Things to do

  • Arcade/game room
  • Bicycle rentals
  • Children's pool
  • Playground
  • Seasonal outdoor pool

Family friendly

  • Arcade/game room
  • Baby monitor
  • Children's games
  • Children's pool
  • In-room crib
  • Laundry facilities
  • Playground
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 1,940 square feet of conference space
  • 8 meeting rooms
  • Business center
  • Computer station

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Elevator (68 inch wide door)
  • Valet for wheelchair-equipped vehicles
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (30 inches high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 4 floors
  • At least 80% organic food
  • Banquet hall
  • Built in 1988
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Locally sourced food prioritized
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Some LED lighting used
  • Some profits reinvested in community and sustainability
  • Waste recycling policy

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches used
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:30 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for EUR 25.00 per pet, per night
  • Dogs only
  • Service animals exempt from fees

Children and extra beds

  • Up to 2 kids 12 years old and younger stay free when using existing bedding
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: EUR 50 per stay
  • A tax is imposed by the city: EUR 6.75 per person, per night
  • Service fee: EUR 3 per person, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately EUR 25.00 per person
  • Self parking fee: EUR 14.00 per night
  • Pet fee: EUR 25.00 per pet, per night
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
  • Check-in: 3:00 PM
  • Check-out: 10:30 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? For a fee, this property offers self parking, along with RV, bus, and truck parking. There's also a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Charges or special cancellation policies for group reservations may apply (more than 8 rooms for the same property/stay dates).
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and a first aid kit.

Additional information about polices, regulations, and more:

  • The seasonal pool is open from May to October.
  • Pool access available from 9 AM to 9 PM.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property class

Hotelstars Union assigns an official star rating for properties in Netherlands. This property is rated 4 star Superior and is displayed on this page as 4.5 stars.

Property is also known as

Hotel Novotel Maastricht
Novotel Maastricht Hotel
Novotel Maastricht
Maastricht Novotel
Novotel Maastricht Hotel
Novotel Maastricht Maastricht
Novotel Maastricht Hotel Maastricht

Frequently asked questions

Is free cancellation available at Novotel Maastricht?

Novotel Maastricht provides free cancellation on select room rates. For specific requirements, look at the cancellation policy on Orbitz.

How much does it cost to stay at Novotel Maastricht?

As of Aug 25, 2026, prices found for a 1-night stay for 2 adults at Novotel Maastricht on Sep 13, 2026 start from $130, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do around Novotel Maastricht?

This hotel is situated in Scharn within a short 16-minute walk of Maastricht Underground and also 17 minutes on foot from Maastricht Exhibition and Congress Centre. You'll also find Centre Ceramique and De Geusselt Stadium less than a mile away.

Will I be able to park at Novotel Maastricht?

Yes, parking is offered for EUR 14 per night. An electric car charging station, wheelchair-accessible parking, and RV/bus/truck parking are also available.

Does Novotel Maastricht have luxury amenities?

Yes, guests can indulge in luxuries such as a seasonal outdoor pool, a garden-view restaurant, and champagne service at this hotel.

Does Novotel Maastricht include a casino on the premises?

No, Novotel Maastricht doesn't have a casino.

Will I find an indoor pool at Novotel Maastricht?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have access between 9 AM and 9 PM and the seasonal pool is normally open from May until October.

Is Novotel Maastricht a good place to stay for couples?

There are many amenities for couples at this hotel, including champagne service as well as a garden-view restaurant and proposal/romance packages.

Are there hot tubs at Novotel Maastricht?

No, there isn't a spa tub at this hotel.

Does Novotel Maastricht have a restaurant with a breakfast menu?

Yes, Novotel Maastricht serves buffet breakfast for a surcharge each morning at Restaurant Winners.

Will Novotel Maastricht allow pets to stay for free?

Although they can't stay for free, dogs are welcome at Novotel Maastricht for a fee of EUR 25.00 per pet, per night.

Are there connecting rooms at Novotel Maastricht?

No, there aren't connecting guestrooms at this hotel.

How close is the airport from Novotel Maastricht?

The closest major airport to Novotel Maastricht is Maastricht (MST-Maastricht - Aachen), which is 8.3 mi away (11 minutes by car). Another top airport is Liege (LGG), which is located 28.9 mi away (88-minute drive).

Can I book a room with a balcony at Novotel Maastricht?

No, there aren't any guestrooms with balconies at Novotel Maastricht.

Novotel Maastricht Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 301 out of 889 reviews
Rating 8 - Good. 443 out of 889 reviews
Rating 6 - Okay. 108 out of 889 reviews
Rating 4 - Poor. 20 out of 889 reviews
Rating 2 - Terrible. 17 out of 889 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and food
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Theresa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice location, friendly staff, excellent breakfast and clean
Stayed 2 nights in Apr 2025
Verified review

10/10 Excellent

Dawn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, fantastic location
Stayed 1 night in Jul 2025
Verified review

8/10 Good

Beverly

Liked: Cleanliness, amenities, property conditions & facilities
Friendly service, peaceful stay
Stayed 2 nights in Jul 2025
Verified review

10/10 Excellent

Jeroen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with excellent service
Stayed 2 nights in Mar 2025
Verified review

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean hotel
Stayed 4 nights in May 2025
Verified review

10/10 Excellent

Graham

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely family hotel with excellent staff and a very nice outdoor pool.
Stayed 5 nights in Aug 2024
Verified review

10/10 Excellent

Bernie

Liked: Cleanliness, property conditions & facilities
Great hamburger! Pool could be warmer but very happy with my stay
Stayed 1 night in May 2025
Verified review

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff that were happy to help when needed. Pool was lovely given the hot temperatures. Access to hired bikes that we enjoyed using and seeing the beautiful Maastricht surroundings.
Stayed 7 nights in Aug 2025
Verified review

8/10 Good

Jelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place for an overnight stay. Close to center
Stayed 1 night in Jan 2025
Verified review

10/10 Excellent

Carl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Reception staff was fabulous. Welcoming, friendly and very helpful. Hotel was in a great location from the city, only a 30 minute safe and pleasant walk.
Stayed 1 night in Apr 2025
Verified review

6/10 Okay

Sumaya

Liked: Cleanliness, staff & service, property conditions & facilities
We always stay here when in Maastricht when visiting our children who are studying at the university of Maastricht
Stayed 2 nights in Oct 2023
Verified review

10/10 Excellent

Florin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly. The restaurant was a 7 out of 10
Stayed 1 night in Dec 2024
Verified review

8/10 Good

Sumaya

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The staff was very friendly. The hotel is very basic but clean. We will stay here again the next time in Maastricht
Stayed 7 nights in Aug 2023
Verified review

10/10 Excellent

Emilio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast options. Even some American-specific options. Parking was all automated and gated. Very convenient which is not always the case in this part of the world. HVAC was quiet and efficient. Some older hotels have no A/C so this was nice. Great bed and bedding.
Stayed 4 nights in Oct 2025
Verified review

10/10 Excellent

Colin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed for 3 nights very comfortable. Good breakfast. Staff were outstanding so friendly and helpful. Room was great. Some areas of hotel are a bit tired but not a problem. We would definitely stay again
Stayed 3 nights in Dec 2024
Verified review

10/10 Excellent

Kurt sand

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
❤️
Stayed 2 nights in Sep 2025
Verified review

10/10 Excellent

Jeroen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was super.
Stayed 1 night in Oct 2024
Verified review

10/10 Excellent

Brendan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff were GREAT. Reception, Breakfast, cleaning. There is a pool but we didn’t have time, nor the gym. About €13 Uber from town. Interior isn’t modern. It was a good family stay.
Stayed 2 nights in May 2025
Verified review

8/10 Good

Vlad

Liked: Cleanliness, staff & service, amenities
Relatively clean. Beds could be better and the window only partially opens.
Stayed 3 nights in Feb 2025
Verified review

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stop over

Great short stay on our way home from holiday. Staff were very welcoming and the room was clean. A little out from the center which is great for driving through, not much for restaurants near by and kitchens close early. We were able to get delivery to hotwl whichwas perfectly fine!
Stayed 1 night in Aug 2024
Verified review

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly and helpful Staff. Playground could do with some refreshment.
Stayed 1 night in Jul 2024
Verified review

6/10 Okay

Evert

Liked: Cleanliness, staff & service
This is a typical Novotel, slightly dated and tired, dressed concrete look. The kind of hotel one only uses to sleep and have breakfast. If these are the only benefits you’re after in a hotel, this offers quite ok value for your Euro. Staff is friendly and supportive
Stayed 1 night in Sep 2023
Verified review

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The restaurant and bar staff were accommodating and friendly. The chef was good and the food was very good---even though the selection of dishes were small. We'd go back.
Stayed 3 nights in May 2023
Verified review

8/10 Good

Joseph

Liked: Cleanliness, amenities, property conditions & facilities
Day staff was super!! Night staff, though, was very difficult; not friendly or helpful.
Stayed 1 night in Sep 2024