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Crowne Plaza Maastricht

4.0 out of 5.0

Recent guest reviews

The location of the hotel was excellent. An easy walk to the center and restaurants! Firstly, the room was extremely stuffy (not aired out at all) and had the bed on a loft/first floor area. It was extremely difficult to navigate to the bathroom and the living area (especially given that we stayed one night). The bathroom was yellow and felt like things hadn't been cleaned out well. We were charged 18 Euros for parking, which felt exorbitant.

This hotel is located perfectly when visiting the Centre of Maastricht. Staff is friendly, everything is clean and the bed was great. Nevertheless, the hotel is very expensive and we didn't think it is worth the money. It is really outdated and in desperate need of a renovation, our room (336) had stains on the floor and holes in the curtains. The bathroom looked like it orignated from the 70's and you had to shower in the bath tub (really??). The most astonishing part was breakfast: they charge 27,50 euro p.p. for a breakfast buffet(!) Come on, what do you serve for breakfast? Lobster and Caviar? You can have a full 3 course dinner for that price! Of course we did not use their breakfast. I have stayed in a lot of hotels all around the world and this is by far the most expensive breakfast buffet EVER.

I stayed at the Crowne Plaza Maastricht for 1 month, and this hotel is in a PERFECT location. The valet was free and Sal (the valet parker) was ALWAYS smiling and happy to take your vehicle. The staff bends over backwards for you as a guest, and I must admit, it can make one feel special. They have a decent breakfast selection, if you go make sure you order an omelette, the man who makes it does a fantastic job making them. I love their loft style rooms, it made me feel at home. CONS: Pricey and no fitness center

This hotel offers a lot of luxury features for a comfortable stay. The breakfast could have been enriched more but overall the staff are very friendly and doing a fantastic job. My highlight is the toolkit set that they offer to spray on your pillow for a more comfortable sleep.

Located directly on the River Maas in the fashionable Wyck district, the Crowne Plaza is not the cheapest hotel in town but has the quality that the extra few Euros per night guarantee. We had a river view room (319) which provided an outstanding view of the old town directly across the river. A 5 minute walk can take you into the heart of the city and the numerous designer and boutique shops that my wife loved. After a walk around the city we returned to the hotel to find the waterside terrace in full sunshine. We took advantage of this by enjoying a couple of drinks and snacks. The service was quick and attentive. Breakfast was substantial and part of the package we booked. I am not sure of the price if you had to pay separately. If you want an excellent location, quality service and don't mind paying that little bit extra for it then this is a good choice.

Stayed for 3 nights. Huge bed. Clean room in a well maintained hotel. Looks well looked after. Central Maastricht so easy to get around. Short walk to train station. Breakfast looks a little pricey so I didn't take this option.

My daughter and I stayed here for one night in January. Loved the location: right on the river. We had a view room, which was a good size with a mini bar and a very nice view of the river; noise from the boats at night did bother me a little, but I am a very light sleeper. Great to step out of the hotel and walk across the bridge next to the hotel to the old town. Bonus: Gorgeous sunset. Lots of restaurants very near the hotel; we ate at a GREAT burger place, but unfortunately can't remember the name. The breakfast buffet was EXCELLENT with plenty of delicious and varied choices, including small boxes of chocolate sprinkles, which I believe are sprinkled on toast!! I can easily recommend this hotel. The rooms are a little tired, but given the excellent breakfast and the proximity to the river, this didn't bother me in the least. Going back in April!

The breakfast buffet is the best part of the hotel. Lots of choices to make and even many possibilities for getting e.g. your egg prepared in a personal way. The room, 111, was large and had a minibar, table, chairs and desk. The bed was large and good. The bath and shower are in need of a proper renovation: the shower head can be held in its standard in one position only. And the tub is too narrow and high. In the room itself the curtains need to be replaced: During many years they were drawn along a roughly painted beam which has caused wholes all along them. The staff is very friendly, pro-active and knows its job well. The location is perfect: in walking distance from the train station, with a view over the Maas river. One only has to cross the bridge to be in the town center.

Central heating insufficient to keep the room warm!water boiler for tea out of order! Only one pair of slippers provided. Artworks on the wall inappropriate,hurting my eyes. In house restaurant's personnel indifferent. Even though small to host conferences/functions, during my stay the lobby,the coffee shop was full with visitors that most of the places for common used were occupied, leaving no place for people staying at the hotel. Wouldn't recommend it. Position is the only positive point as you get full view of the old town and river, if a 45€ per night extra charge is accepted.

Perfect location in the center of the beautiful city of Maastricht, including good parking availability. Though the inside of the hotel is well taken care of the rooms itself could have had some more attention, especially with maintenance and cleaning. Of course this can be a temporary thing. On the other hand, the beds were great and breakfast is superb.

De Ruiterij 1 Maastricht

Crowne Plaza Maastricht places you within a 10-minute stroll of popular attractions such as Basilica of Our Lady and Bonnefanten Museum. This 144-room, 4-star hotel welcomes guests with conveniences like free in-room WiFi, a 24-hour business center, and a conference center. It's in central Maastricht and also a short walk from Market and Natural History Museum.


Dining

Enjoy dining at Restaurant de Mangerie, one of 2 onsite restaurants. Order from 24-hour room service to satisfy your hunger without leaving your room, or explore the hotel and get a beverage at the bar/lounge or coffee shop/café. Start each morning with full breakfast, available for a fee from 6:30 AM to 10 AM.


Rooms

All 144 air-conditioned rooms provide sofa beds, minibars, and coffee makers. Guests can expect LED TVs with digital channels, along with free WiFi and wired Internet. Bathrooms offer hair dryers, free toiletries, bathrobes, and slippers. Free newspapers, free bottled water, and safes are also available.


Property features

Guests of Crowne Plaza Maastricht enjoy access to free WiFi in public areas, 9 meeting rooms, and a conference center. Valet parking is offered for EUR 18.50 per day. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this family-friendly hotel include a 24-hour business center, coffee/tea in a common area, and free newspapers.

Room options

Standard Room

Twin 1 | Twin 2 | Sleeps 2

Room, View

Twin 2 | Sleeps 2

Junior Suite

Twin 1 | Sleeps 3

Room, 2 Twin Beds, Non Smoking

Twin 2 | Sleeps 2

Reviews from Trip Advisor

Trip Advisor aggregated rating

67% of guests recommend this hotel

Total of 662 reviews