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Crowne Plaza Maastricht

4.0 out of 5.0

Recent guest reviews

Not too nice building (in my opinion) at great location on the river Maas in the heart of the city. The rooms are spacious and well insulated. The bed is great. Staff very friendly and cooperative. Breakfast is fine, good and fresh omelets, coffee could be better. Internet/wifi is working throughout the building, also the free one. We had to wait a bit before we could have breakfast both mornings. Apparently the restaurant is too small for the number of guests. We didn't mind now, but on other occasions that could be a problem. One does not expect this in such an expensive hotel. Checkout on Sunday took a lot of time and staff told me that was always the case. I would suggest to have additional help on these days.

The location of the hotel is great for exploring the city, it's maybe 5 mins to reach the centre. Beside the river I guess the views are very nice if you're lucky enough to get a room on that side. The room was spacious, clean and comfortable. My only problem was the breakfast. The cost was €27.50pp, which is excessive. It was a wide selection and decent quality, but I've had bigger and better for far less.

Lovely room with comfy beds. Perfect for sightseeing and central to the train station and Maastricht. We ate breakfast in bagel and beans in a nearby street. A superb weekend - could easily pop back to the hotel if needed whilst seeing the local sights.

Srry to say but €27.50 i never had to pay for a single breakfast in any IHG hotel. There are also a few issues about the breakfast buffet. Table service for coffee/tea but getting attention from the waiters staff for a refill is difficult. Cleaning tables is their priority. Cappuccino is not from a espressomachine. Eggs/omelettes are prepared by a member of staff while performing other duties, Result are a bit overcooked fried eggs. Other warm items are kept "warm" under heaters. I found my sausages and hashed browns dryed out. Also presliced bread is dryed out. Brreakfast starts at 6.30 am so at 9.00 items are display for already 2.5 hr Fruitsalad is only apple and grapes. Only packed yogurt. €27.50 would be ok if the breakfast experience would be excellent. But its not! Room and beds were ok. As a Platinum Elie member we got an upgrade to a cornerroom with riverview. Bathroom is old and tired. No walkin shower. Shower in bath with a high entry. Parking costs €18.50. Before entering the Q Park garage get a entrance code from the reception. Location of the hotel is perfect! Nice position next to the river Maas. Easy walk to the old town in about 20 min.

Just returned from a 3 night stay. Beautiful location and very friendly staff. We had 2 gorgeous days of sunshine where we were able to sit and enjoy our wine in the outside seating are next to the River Maas. Our room which overlooked the courtyard at the front of the hotel was very clean and spacious. The bed was a super king size and extremely comfortable. Bathroom with shower and hairdryer. Hotel supplies soap. Shower gel. Shampoo and body lotion. We will certainly return and can highly recommend.

Was there for about 2 weeks and the hotel staff always made you feel comfortable. The hotel location is great and their coffee to go is a great service. Will stay here again while in Europe. They have underground parking garage to keep your car safe.

The Crowne Plaza Hotel offers nice, comfortable rooms in the middle of the old town, near the water and next to a wide selection of restaurants. Good service & an excellent breakfast. Parking at Q Park with immediate access to the hotel (NO elevator!)

I stayed in the hotel for four nights while attending the annual EAA congress.in this wonderful old Dutch town. I had a standard room (no view over the river) and the room was clean, silent and above all well kept during my stay. The staff was helpful at all occasions. I was informed about the sudden death of a close relative during my stay and the way the staff handled my grief was both attentive and respectful. Love

A comfortable snd friendly experience. The room and appointments are what you would expect from a high end hotel. They were bike friendly and accommodating. The patio is awesome: great views of the city and river. It is close to the heart of Maastricht. The hotel facade is modern, making it stand out from the historic buildings near by.

The Crown Plaza in Maastricht is in the trendy Ceramique kwarter. Just a short walk from the Centraal train station. Comfortable American style room. Great restaurant on the water, with a magnificent view of the Mass river. Hiking, biking, walking along the river. Five minutes, across any one of four bridges, to the old town. A pedestrian bridge on either side of the hotel. Nice meeting facilities. Nearby boutiques, shopping, casual dining.

Room options

Room, View

Full 1 | King 1 | Sleeps 2

Junior Suite

Full 1 | King 1 | Sleeps 3

Comfort Room, 1 King Bed

King 1 | Sleeps 2

Room, Non Smoking

Full 2 | Sleeps 2

Reviews from Trip Advisor

Trip Advisor aggregated rating

67% of guests recommend this hotel

Total of 742 reviews