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Crowne Plaza Maastricht

4.0 out of 5.0

Recent guest reviews

This was our third visit to the hotel. We hadn't been for a couple of years but we will be back. We had the same suite as we had in previous years, which was lovely. The weather was beautiful so we made good use of the balconies, particularly in the evening.   We had lunch in the bar both days and the food and service could not be faulted. The same at breakfast and the evening Andre Rieu buffet We had a wonderful trip and we will be back. 

We absolutely loved Maastricht and the Crown Plaza was a good location to be based. The room was comfortable and well designed. The welcome drinks were appreciated. The one detraction was very slow check-out. We were in a rush and they told us this wasn't possible when we called ahead as we needed to sign out. Then we waited in line for more than 10 minutes at the front desk, and when we were finally up told there wasn't any need for a signature or further payment. This slow and unnecessary process can be updated to fit with other hotels which don't require check-out or can be done by phone.

Like many who have gone before us we stayed here for two nights for one of the Andre Rieu concerts. It proved to be an excellent choice. Location right on the river front with wonderful views in both directions and only 5/10 minutes walk from The Vrijthof Concert Square. The staff are welcoming,professional and very helpful. The hotel interior has an excellent ambience. I would say calming and visually attractive no more so than the breakfast restaurant which, is really nice. Breakfast was one of the best we have had for many years and we travel quite a lot. .. A wide choice of top quality food options. All superbly cooked.We did not have any other meals in the hotel. There are a wide range of good restaurants within easy walking distance of the hotel and we prefer the experience of eating out. Our bedroom was excellent in every respect as you would expect for a 4 star hotel of this quality. Any negatives? Only one small one the bedroom windows only open a few inches which was a pity really as we love fresh air. Other than that we would recommend The Crown Plaza without hesitation. We will be back again for another concert sometime in the future and no doubt about it. Its the Crown Plaza for us.

We came for an Andre Rieu concert and looked for a centrally located hotel but not in the middle of all the activities. We found a very friendly hotel, with nice and clean rooms. Mine with a nice balcony where I enjoyed having my first coffee in the morning. I have also seen my friends' rooms , which all were very nice. We have also enjoyed the excellent hotel restaurant. I warmly recommend the Crown Plaza Maastricht

The Andre Rieu concert in the square in Maastricht was the reason for our trip to this lovely place. We stayed in the Crowne Plaza Hotel which is ideally situated for the purpose. Close enough to all amenities but a little way out of the hubbub of the town centre. We had a standard room which was comfortable and very clean. The staff were extremely friendly and most helpful and patient. The food was of a particularly high standard and priced at a similar level to other eateries in the town. To come back in the evening and sit outside and enjoy the river and the views of the town was an added bonus. If you want a bedroom with a river view I guess you must request that. Our room overlooked the front entrance to the hotel and the quiet street beyond. Perfectly acceptable and quiet. There are good boat and bus trips to be had around the town and the Tourist Information Office and the hotel reception gave all the advice needed.

Three of us stayed here for Andre Rieu weekend recently, we had an issue with the bedroom when we arrived which our travel agents should have had pre-organised, anyway after a quick call to reception, the matter was dealt with very effectiently by the manager and especially by the lady from head of house keeping. We stayed for three nights in total and have only good things to say about this hotel, staff were very friendly and helpful, great choice of food at breakfast, found the hotel very stylish and comfortable to stay in; also the location is ideal for walking into the town centre right beside the river, would highly recommend a stay at this hotel to anyone traveling to Maastricht.

Four of us stayed here for two nights. Two of us had a view of the to the east of the hotel, and the others a river view. Both rooms were great and we all commented on how well we slept. The hotel is in the centre of town but easy to find via car. We arrived early but the staff kindly checked us in and we were able to leave the car in the underground car park and head off to explore the city. The public spaces were very relaxing and the hotel has a nice ambience with excellent attentive staff. The breakfast was also very good with a something for everyone. We will certainly stay here again on our next visit to Maastricht.

We had a river view room. The room was a good size, though rather dated in appearance. The bed was super king size and very comfortable. The sound insulation of the windows was poor however and there was quite a lot of noise from revellers late at night which was not so good. The hotel is well situated for visiting the city on foot. The staff were very friendly and professional. The buffet breakfast was excellent. There was no 'guest services' folder or book in the room.

We stayed two nights at this hotel, we arrived early but staff checked us in though our rooms were not available they took care of our bags which left us free to have lunch or take a walk round the town. On our return our rooms were ready the room was on split level, sitting area down stairs sleeping upstairs. We had a flat screen TV on both levels. Breakfast was great excellent choice of Continental and a cooked items buffet style. Staff in the hotel were fab very friendly and helpful, I forgot an adapter no problem hotel supplied one on loan for us. There is a nice restaurant in the hotel which we had lunch in, and a great selection of restaurants within 3-5 mins walk covering all tastes and budgets. I would have no hesitation recommending this hotel and it would certainly be my first choice to stay if I return to the beautiful city of Maastricht.

good points nice hotel well placed for going to the old town service was excellent especially on the terraced area room was very clean and large receptionists were polite and helpful bad points breakfast was not good if you wanted hot food bacon was cold overcooked and very dry sausage scrambled eggs every thing that was suppose to b hot was not so good all looked dryed and overdone and had been left out in the sun if you just wanted a normal continental style breakfast then this is perfect but if they offer the choice of a full hot breafast then it should just b that and not the mess that they offered and its this reason i will only give the hotel a rating of 4 as paid a lot of money to b dissapointed by something they called breakfast and why do top hôtels always have the cheapest toilet paper in the rooms sandpaper would have been softer but would still go again if they fixed these few problems

De Ruiterij 1 Maastricht

Hotel highlights

  • Walking distance to Basilica of Our Lady and Bonnefanten Museum
  • Free WiFi and wired Internet in rooms and public areas
  • Onsite dining
  • 24-hour business center

Located in Wyck, Crowne Plaza Maastricht is within a 10-minute walk of popular sights such as Basilica of Our Lady and Bonnefanten Museum. This 144-room, 4-star hotel welcomes guests with conveniences like free in-room WiFi, a 24-hour business center, and a conference center. It's in central Maastricht and also a short walk from Market and Natural History Museum.


Enjoy dining at Restaurant de Mangerie, one of 2 onsite restaurants. Order from 24-hour room service to satisfy your hunger without leaving your room, or explore the hotel and get a beverage at the bar/lounge or coffee shop/café. Start each morning with full breakfast, available for a fee from 6:30 AM to 10 AM.


All 144 air-conditioned rooms provide sofa beds, minibars, and coffee makers. Guests can expect LED TVs with digital channels, along with free WiFi and wired Internet. Bathrooms offer hair dryers, free toiletries, bathrobes, and slippers. Free newspapers, free bottled water, and safes are also available.

Property features

Guests of Crowne Plaza Maastricht enjoy access to free WiFi in public areas, 9 meeting rooms, and a conference center. Valet parking is offered for EUR 18.50 per day. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this family-friendly hotel include a 24-hour business center, coffee/tea in a common area, and free newspapers.

Room options

Standard Room

King 1 | Full 1 | Sleeps 2

Room, View

King 1 | Full 1 | Sleeps 2

Junior Suite

King 1 | Full 1 | Sleeps 3

Room, Non Smoking

Full 2 | Sleeps 2

Reviews from Trip Advisor

Trip Advisor aggregated rating

67% of guests recommend this hotel

Total of 696 reviews