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Crowne Plaza Maastricht

4.0 out of 5.0

Recent guest reviews

Spent two nights at the Crown Plaza Maastricht - had a great time. The friendly staff make the experience so complete. Whether it is the receptionists, the valet parking staff, the staff in the bar and the breakfast room... they are all very friendly and helpful. Don't forget to book a hair appointment! Massimo is simply the best and the sweetest hairstylist. walk out of the hotel and you're in the center of the center with loads of restaurant options. beautifully located by the river, makes for a wonderful stroll. It is not the cheapest place, though...

Beautiful hotel nestled in the lovely city of Maastricht. Loved our stay here and the view of the river each morning having breakfast. The breakfast buffet was a wonderful way to get the morning started. So much to choose from. Fresh baked breads and rolls, salmon, mushrooms, eggs, assortment of fruits and yogurts along with coffee and various juices. The honeycomb display was unique and fresh from the source. Our room had a very comfortable King bed with plenty of pillows along with A/C, mini fridge, large wardrobe, reasonable bathroom and seating area. Unfortunately we did not have a view of the river from the room. The city offers plenty of shopping and restaurants with 3 various access bridges to cross. Bring walking shoes!!!! A car is not necessary and bicycle riders are everywhere. Bicycles are available for rent as well. Martin the hotel manager made our stay a wonderful experience. Matt and Martin were our favorite bartenders. Kruidvat is a small chain of stores comparable to CVS. Bought train tickets for 13 Euros for Sat or Sun use to explore Amsterdam. It takes about 2.5 hours but worth the small cost and eliminate driving, parking or other expenses.

I had a very pleasant stay in this hotel. Especially the service and staff were very professional and accurate. Location is great along the Maas river with a nice view on the city. We had a room with river view. The main sights in the city center are all on walking distance. Downside was the extensive overprized room. Probably partly because of the late booking... At least the room was absolutely not worth the amount of ca. 200 euros for a double room. I bet Maastricht has better options for this kind of money.

Very nice hotel, some rooms dated but it's clean, food is excellent and service is great. It's very close to shops in Maastricht. The breakfast and dinner in the hotel are worth it. My only wish was that they had some larger rooms or easier accommodations for groups of 5.

The location is excellent, on the river and close to great restaurants (love Maastricht). The rooms are dated, could use a nice renovation. They are also big, more american style. Breakfast is also decent. I recommend it.

We were in Europe for 2 weeks and we stayed at fabulous hotels in Amsterdam, Rotterdam, London & Paris & they were all much less expensive than the Crown Plaza Maastricht and they all included free breakfast & Happy Hours. This hotel looked like it would be reasonable but when my husband went to book it the only option was this expensive room. I am not sure why all of there single rooms were taken on May 5 & 6, 2017. It turned out to be a 2 floor suite which we did not need. We were only sleeping there at night as we were visiting relatives in nearby Sittard so we really only needed someplace to crash at night. Both nights we did not get to our room until after 10:00 PM. The first night we paid $423.60 for the accommodation and the second night $369.60. They charged us $55 for the breakfast buffet. With us paying that much for the room you would have thought the buffet would have been included. Also, there was no free coffee in the lobby and we could not figure out how to work the Expresso Machine in the room. There were no directions. The view was beautiful from our room but we were not there to enjoy it. The room was clean and the bathroom was updated. The first night we could not figure out how to use the heating system so it was very noisy. The second night was fine since the maid must have fixed it while we were out. Also, we had 2 very large suitcases and we had to drag them up a spiral staircase to get them to our sleeping quarters. We did not even get to sightsee in Maastricht so in hindsight we wished we would not have even stayed in that city as it cost us way too much money.

Reasonable price, great location within walking distance of restaurants, quaint shops, and very lovely old village town. Rooms were average, comfortable bed, but did not meet what I would expect from a business hotel room. Shower was poor, small, low flow, temperature fluctuated. Room temperature was not easily controlled. Surprising amount of noise (my room was only one floor up) from hotel entrance. Breakfast buffet was very good. Nice terrace overlooking maas river to have drinks on.

- Room very Clean. - Location is lovely and unique. - Food is 3 out of 5 (Breakfast needs to be improved with more hot items) - A/C is sometimes does not work as it should when the whether is so warm. However, I will stay again difnitly.

I travel to Maastricht quite often for business and love everything about the Crowne Plaza here. The staff is excellent! Very service oriented and tenured. They also seem to enjoy working here. The rooms are nice and updated. I highly recommend one with a balcony, regardless of river view or not. The restaurant has a nice selection and I've always enjoyed the food. During this trip, the weather was lovely and it was enjoyable to sit out on the patio every evening with cocktails.

Crown Plaza Maastricht is excellently located at the river Maas about 15 min walking to the "Vrijthof" and the towncenter. Coming from the south traffic might have some traffic difficulties on the A2/A79 motorway reaching the hotel.Indications are identified by Letters which is not always clear(switch off GPS function) The hotel is popular to tourist but also for business meetings. The rooms are ok, but bathroom a bit outdated.(no real shower facility) Restaurant De Mangerie with nice view on the river,is ok. The cost of Breakfast 27.50 each is compared with other hotels "worldwide" really much to high comparing food variations and services

De Ruiterij 1 Maastricht

Hotel highlights

  • Walking distance to Basilica of Our Lady and Bonnefanten Museum
  • Free WiFi and wired Internet in rooms and public areas
  • Onsite dining
  • 24-hour business center

Located in Wyck, Crowne Plaza Maastricht is within a 10-minute walk of popular sights such as Basilica of Our Lady and Bonnefanten Museum. This 144-room, 4-star hotel welcomes guests with conveniences like free in-room WiFi, a 24-hour business center, and a conference center. It's in central Maastricht and also a short walk from Market and Natural History Museum.


Enjoy dining at Restaurant de Mangerie, one of 2 onsite restaurants. Order from 24-hour room service to satisfy your hunger without leaving your room, or explore the hotel and get a beverage at the bar/lounge or coffee shop/café. Start each morning with full breakfast, available for a fee from 6:30 AM to 10 AM.


All 144 air-conditioned rooms provide sofa beds, minibars, and coffee makers. Guests can expect LED TVs with digital channels, along with free WiFi and wired Internet. Bathrooms offer hair dryers, free toiletries, bathrobes, and slippers. Free newspapers, free bottled water, and safes are also available.

Property features

Guests of Crowne Plaza Maastricht enjoy access to free WiFi in public areas, 9 meeting rooms, and a conference center. Valet parking is offered for EUR 18.50 per day. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this family-friendly hotel include a 24-hour business center, coffee/tea in a common area, and free newspapers.

Room options

Standard Room

King 1 | Full 1 | Sleeps 2

Room, View

King 1 | Full 1 | Sleeps 2

Junior Suite

King 1 | Full 1 | Sleeps 3

Room, Non Smoking

Full 2 | Sleeps 2

Reviews from Trip Advisor

Trip Advisor aggregated rating

67% of guests recommend this hotel

Total of 683 reviews