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Crowne Plaza Maastricht

4.0 out of 5.0

Recent guest reviews

The view from the room was nice, bed was comfy, and the people in the reception were friendly - those were the only positives. This is simply not a well kept hotel. Just when you leave the lobby and start walking to the room you notice that this place hasn't seen a renovation for a long time, my guess is at least 15 years. Dirty walls, ceilings, doors, and even bread pieces laying under a table. You see all this and then you start asking yourself why I'm paying so much money for this?

Friendly staff a nice bar good restaurant Crown Plaza quality . Good service; Had a good stay , nice views from the room.I sleept in a room with a tage bed higher up . The bathroom had all you needed and enough space in the room.

We stay here in 1 weekend. The location of the hotel is perfect and has beautiful view. But the hotel is quite old look.. the room is big enough but the bathroom is small and surely needs renovation. Because the tiles in the bathroom are white, we can see clearly here and there not really clean.we had room 236. I am sure the toilet needs to be replaced because there is dark spot in the toilet which can not be wiped off. The breakfast is very good with various choice of pastries, fruit and bread. The rooms are surely need to be renovated.. further its at the perfect location in downtown Maastricht.

The hotel is very nice with a great selection of food and drinks. Nicely placed on the bank of The Maas river and an incredibly great view on the city. The terrace is a beautiful place to spend time in the afternoon sun enjoying a drink.

The best part of this hotel by miles was the breakfast. You get lots of high quality options in a very nice room. Service elsewhere was mixed, our room was fine without being amazing and the hotel generally is a god example of crowne plaza hotels

Crowne Plaza is a typical Crowne Plaza as you would expect. Rooms are recognizable in layout and furniture. The staff is very friendly and helpful. Checking in was a quick and smooth experience. Parking is available in an underground parking at €18,50 per day. The restaurant serves a good and extensive breakfast. The waiting staff in the restaurant is attentive and very friendly with a nice local accent. The hotel is on the banks of the river Maas with rooms overlooking the river towards the old city. Walking distance to shopping, dining, bars and the railway station. All in all a pleasant stay in Maastricht.

We were there for only one night and I was sorry to leave. We had a nice room, friendly staff, good breakfast with a lot of choice. Next time in Maastricht we will stay there again. Location is great at the bank of the Maas, near the centre but not so near that you are woken up by the noice of the citycentre and night.

As an IHG platinum member, we were fortunate to get an upgrade to the Executive room. Room was fantastic with a great big bed, clean and sizable bathroom as well. Location is good too, right by the Meuss River and 5 minutes away from the city center across the bridge. Staff competent and courteous to interface to the guests. It's also about a 10min walk from the train station. Overall two thumbs up. Maastricht is such a modern, fashionable and clean city to stroll around.

Good quality hotel, good service and a good price. Hotel is situated in the center of the city, has a great view over the river (looking towards the city) and comfortable beds. Recommended for a stay, a drink and a conference.

Not too nice building (in my opinion) at great location on the river Maas in the heart of the city. The rooms are spacious and well insulated. The bed is great. Staff very friendly and cooperative. Breakfast is fine, good and fresh omelets, coffee could be better. Internet/wifi is working throughout the building, also the free one. We had to wait a bit before we could have breakfast both mornings. Apparently the restaurant is too small for the number of guests. We didn't mind now, but on other occasions that could be a problem. One does not expect this in such an expensive hotel. Checkout on Sunday took a lot of time and staff told me that was always the case. I would suggest to have additional help on these days.

De Ruiterij 1 Maastricht

Hotel highlights

  • Walking distance to Basilica of Our Lady and Bonnefanten Museum
  • Free WiFi and wired Internet in rooms and public areas
  • Onsite dining
  • 24-hour business center

Located in Maastricht-Centre Urban District, Crowne Plaza Maastricht is within a 10-minute walk of popular sights such as Basilica of Our Lady and Bonnefanten Museum. This 144-room, 4-star hotel welcomes guests with conveniences like free in-room WiFi, a 24-hour business center, and a conference center. It's in central Maastricht and also a short walk from Market and Natural History Museum.


Enjoy dining at Restaurant de Mangerie, one of 2 onsite restaurants. Order from 24-hour room service to satisfy your hunger without leaving your room, or explore the hotel and get a beverage at the bar/lounge or coffee shop/café. Start each morning with full breakfast, available for a fee from 6:30 AM to 10 AM.


All 144 air-conditioned rooms provide sofa beds, minibars, and coffee makers. Guests can expect LED TVs with digital channels, along with free WiFi and wired Internet. Bathrooms offer hair dryers, free toiletries, bathrobes, and slippers. Free newspapers, free bottled water, and safes are also available.

Property features

Guests of Crowne Plaza Maastricht enjoy access to free WiFi in public areas, 9 meeting rooms, and a conference center. Valet parking is offered for EUR 18.50 per day. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this family-friendly hotel include a 24-hour business center, coffee/tea in a common area, and free newspapers.

Reviews from Trip Advisor

Trip Advisor aggregated rating

67.0% of guests recommend this hotel

Total of 767 reviews