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Crowne Plaza Maastricht

4.0 out of 5.0

Recent guest reviews

The Crowne Plaza Hotel offers nice, comfortable rooms in the middle of the old town, near the water and next to a wide selection of restaurants. Good service & an excellent breakfast. Parking at Q Park with immediate access to the hotel (NO elevator!)

I stayed in the hotel for four nights while attending the annual EAA this wonderful old Dutch town. I had a standard room (no view over the river) and the room was clean, silent and above all well kept during my stay. The staff was helpful at all occasions. I was informed about the sudden death of a close relative during my stay and the way the staff handled my grief was both attentive and respectful. Love

A comfortable snd friendly experience. The room and appointments are what you would expect from a high end hotel. They were bike friendly and accommodating. The patio is awesome: great views of the city and river. It is close to the heart of Maastricht. The hotel facade is modern, making it stand out from the historic buildings near by.

The Crown Plaza in Maastricht is in the trendy Ceramique kwarter. Just a short walk from the Centraal train station. Comfortable American style room. Great restaurant on the water, with a magnificent view of the Mass river. Hiking, biking, walking along the river. Five minutes, across any one of four bridges, to the old town. A pedestrian bridge on either side of the hotel. Nice meeting facilities. Nearby boutiques, shopping, casual dining.

Have stayed here in the past and this hotel and restaurant never disappoint. All staff members during all my stays have been helpful and easy to work with. Hotel is in a great location with easy access across the foot bridge to the old part of town...makes for a wonderful evening or morning walk. My evening meal was included with the room for my four day stay and I enjoyed every pairings and scallops were especially excellent. Parking is easy and reasonable. Really nice to have the Albert Heijn grocery store right next door...and the train station is within very easy walking distance.

Booked this hotel in advance to have a good place to stay for Andre Rieu concert. We requested a River Side room. We were told this would be a King size bed. Executive bedroom. Access to bed was very restricted. When my partner, got out of bed he hit his head of picture on wall. Because bed so close to wall. Housekeeping staff beside tables. Were never cleaned in our 5 day stay. Price of roomswas terrible. The nights Andre Rieu was in concert. Price went up. In all not what I would expect from a 4 star hotel. Also our room had a Balcony. But was so restricting the space on the Balcony. Plus very high dangerous step out to Balcony. Very Dissapointing. Would not stay in Crown Plaza anywhere. After staying in Maasstritch.

I have had the pleasure of staying at this hotel a few times and it is a lovely and uniquely placed hotel. It is very well located right on the river and a few minutes walk to central Maastricht which makes it very handy for the tourist and business person alike. I received a marvelous welcome by from Guest relations manager who took care of everything, being a IHG Spire Elite Rewards club member, a program that is free to join and gives you the best rate when booking online. I was given a lovely room.  This is very nicely laid out hotel with a great restaurant a lovely bar. A well supplied Lounge area to top off a very good offering of facilities. It is a good efficient Hotel if you have an issue let the wonderful staff on the front desk know and it will be resolved, especially with the superb Staff at guest relations, but generally all the staff are lovely.  The concierge desk are very helpful they organized some things for me without question and the items I required for a function just appeared. They organize taxis and umbrellas if need be, they also help with tours and activities, with some very good advice on what to do in Maastricht.  The room was very nice. The beds are like sleeping on a Plush cloud, I have liked every room I've stayed in. There are quiet rooms and some that might have river ships noise but most have good views. An ambient temperature is kept by very good air conditioning, the rooms are very clean and well kept by an efficient house keeping, with the rooms made up brilliantly everyday. The curtains in the room are block out, so a sleep in is possible, the amenities amongst the very best. I enjoyed my stay and the restaurant for dinner and breakfast is superb.

We completely enjoyed our brief stay here - situated right on the river, the staff was great and the facilities were quite good. Although close to city center, just across the river made for a relaxed, tranquil visit. Recommend this hotel.

Situated on the river the location is perfect to explore both sides of Maastricht. The rooms are reasonably large, clean and there is secure underground parking. There is also a decent bar area where it is nice to have a drink overlooking the river.

A very good hotel with everything you need to make a stay in Maastricht perfect. However, be warned, when Andre Rieu is in town, as with all local hotels, the normal prices are doubled. The hotel is well situated, beside the river, just across from the Old Town. The rooms are large and clean and the beds are very comfortable. The staff are well trained and attentive to your needs. Breakfast was not included in the price (surprising when you are charged so much I thought) so I don't know about the food in the hotel. Would I stay here again? Yes, but not at the inflated prices. If I am in Maastricht when Andre is away I will definitely return.

Room options

Room, View

King 1 | Full 1 | Sleeps 2

Junior Suite

King 1 | Full 1 | Sleeps 3

Comfort Room, 1 King Bed

King 1 | Sleeps 2

Room, Non Smoking

Full 2 | Sleeps 2

Reviews from Trip Advisor

Trip Advisor aggregated rating

67% of guests recommend this hotel

Total of 730 reviews