Derlon Hotel Maastricht4.0 out of 5.0
Recent guest reviews
The Hotel Derler combines history with modern amenities. The basement restaurant is part museum part restaurant. The original ruins of the of the walled sanctuary of Maastricht from the Roman period, early 2nd til late 3rd century, can be viewed from your dining table. Very unique. The rooms are small though as are the bathrooms. As my husband said "you have to be athletic to stay here"! It's located right next to a old church and a great dining area. Good service.
Staff polite, thinking and observant - nothing was too much. Good language skills. All systems and processes working very well from valet parking to simple luggage handling. Well managed + good training showing through across the staff.
One of the nicest locations in downtown Maastricht - beautiful set hotel with a breakfast restaurant in the cellar, which features some of ancient Maastricht. Room was rather standard for a 4 star hotel, and what is regrettable is that besides having a nice Nespresso coffee maker, they do not offer a water boiler for having a cup of tea in the room. Having a beautiful view of the OLV square also meant that we were unfortunately rudely awakened by the garbage men early Monday morning... Breakfast was nice and extensive in a lovely setting, however bread did not seem 100% fresh... Would definitely recommend at the nice promo we enjoyed... at their rack rate it's a bit too expensive for what they offer.
We had a quiet weekend Maastricht in mind and booked a room at this centrally located hotel ****, right in the historic center. Upon arrival in Maastricht, it proved to be the weekend of carnival ... The central location of this hotel immediately also proved to be the biggest disappointment: despite the fact that our room was located at the back, we do not fell asleep until halfway through the night. We had booked for two nights but decided in the morning to check out after one night. Unfortunately, the hotel staff wanted to make no allowance for the second night, so we had to pay the full weekend. The hotel facilities are fairly limited, the greatest asset is the museum basement, which In fact it is a dark room with an exhibition about the Roman remains that are found under the hotel. All in all quite expensive for what you get and actually disappointing, and there was the carnival only partly responsible for!
The hotel itself was small but perfect, with a surprising "museum" included in the basement, where a "Roman Street" had been discovered when construction started for a a swimming pool/fitness center. but ended up with a very impressive archeological site instead! The room was wonderful, staff lovely and went out of their way to fulfill every request (not that we had all that many, all was perfect!), and the location on the "Onze Lieve Vrouweplein" right in the center was also great! However, the hotel was kind of expensive, and our stay would have been even better if for that price, breakfast would also have been included! Also surprisingly, the entrance is through the restaurant, where 1 desk is the "front desk"; (we missed it in fact, and figured there must be anther entrance, but that turned out to be it!) It worked fine, but just wondering if that would also apply if a lot of guests would be checking in/out at the same time - but we (2 friends) enjoyed our stay very much, in fact, it was too short!
The Derlon hotel is ideally situated in the center of Maastricht just a few minutes away from the river, parking facilities and in the middle of the shopping area. When you enter the hotel the lobby looks nice so we were really excited to go upstairs to our room. That was a bit disappointing. The whole design of the whole hotel including the breakfast room in the basement is really nice, the room however was really dull and simple and not really nice but just sufficient. Breakfast was excellent. Just missing some fresh juices.
The staff was very nice and helpful. But, the modern and overly stylized decor of the Sphinx suite, although eye catching, is impractical. That suite is lit like a nightclub. There is no way the housekeeper can properly clean such a dark room with no overhead lights. All the lights in the room are accent lights placed in spots chosen for design rather than usefulness. Even the one small light over each sink is positioned behind one's head - useless! They are positioned to make the sinks glow. The carpet is proof of how hard it is to clean in such darkness. It is filthy with spots and a trail around the bed. The bathroom area floor is rough, black tile that is virtually impossible to clean (I know). If you drop something on the in that low light, I wish you luck finding it. The shower has only a rain shower head which makes it difficult to properly wash down the walls. Forget about showering without getting your hair wet. Oh, but there are two TVs even though there is no door between the sleeping and bathing areas. I thought about seeing if I could use TVs to create more light. I will post pictures but my camera made the rooms look brighter than they are.
Extremely friendly, obliging and competent 'breakfast' staff, plus dining adjacent to fascinating Roman ruins. Nicely designed room - apart from the 'after-thought' of the ubiquitous 'flat screen' squeezed in without due consideration of the room's original 'design'! Fascinating views from the window. Responsive heating. Delightful location - even in the rain. Love coffee but lack familiarity with coffee machines. Literate and reasonably competent with hands, and could possibly read instructions ... could they have been found! Ancient and modern charms, despite the undue zeal for technology. Loved the black duck. Very easy to recommend the Derlon Hotel Maastricht - and indeed Maastricht (if you've no holes in your pocket).
Had a superb three night stay at the Derlon - central location gives easy walking access to all that beautiful Maastricht has to offer. Room was large, with two comfy chairs and good quality TV (offering BBC1 & BBC2, a pleasant change from the usual BBC World channel). There was also a Nespresso coffee machine and mini bar. Excellent breakfast was served in the basement 'museum', with the tables set out around the Roman ruins found when the hotel was rebuilt - a nice touch. Staff were friendly and helpful, to the extent that a substantial 'packed' breakfast was prepared for us as we were leaving early on the last morning - great service.
We have stayed in the Derlon so many times, about 10 times I think, at different times of the year, December, February and July certainly. We have never had a word of complaint, ever. This is my most favourite hotel in the entire world. The staff are charming and helpful. One is greeted by name and every detail of ones need is attended to. We have always found the rooms to be clean and the bed comfortable and fitted out with a coffe machine, there will not be a kettle in the room, but the reception will give you a kettle if you ask. The bathrooms have a double wash basin arrangement, a decent shower and bath and always plenty of soap, shower cream etc. etc. There is free WiFi everywhere in the hotel and the situation is right in the centre of Maastricht so that one can comfortably walk around in the town. On one occassion we arrived very late and distressed after a terrible journey. When we attempted to 'check in' the Receptionist, perceiving our distress, said, 'Now, just sit quietly for a few minutes, we will take your suitcases up to the room.' He then handed us each a complimentary glass of wine and enquired if we would like something to eat. This is typical of the consideration of the staff. One also gets free champagne at breakfast, on a 'serve yourself' basis!
Derlon Hotel Maastricht places you next to Basilica of Our Lady and within a 10-minute stroll of other popular attractions like St. Servaas Church. This 50-room, 4-star hotel has a restaurant and 2 bars/lounges, along with free in-room WiFi. It's in central Binnenstad and also a short walk from Natural History Museum and Market.
Enjoy a bite to eat at Restaurant Derlon, the hotel's onsite restaurant. Savor a meal from the privacy of your room with 24-hour room service, or get a pick-me-up at the coffee shop/café. Buffet breakfast is offered for a fee each morning from 7:00 AM to 10:00 AM.
All of Derlon Hotel Maastricht's 50 rooms are air-conditioned and have an array of amenities, including refrigerators, minibars, and espresso makers. Flat-screen TVs come with digital channels, and guests can stay connected with free WiFi. Bathrooms offer deep soaking tubs, hair dryers, and designer toiletries. Free newspapers, free international calls, and free local calls are also standard.
Derlon Hotel Maastricht features free WiFi in public areas, 3 meeting rooms, and coffee in a common area. Parking is EUR 22.50 per day (EUR 37.50 per day for valet parking)—but if you prefer not to drive, catch a ride in the airport shuttle (available on request) for EUR 50.00 per vehicle roundtrip. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this family-friendly hotel include express check-in, free newspapers, and a terrace.
Reviews from Trip Advisor
68% of guests recommend this hotelTotal of 337 reviews