Stayed here one night on a Swiss riviera tour and wished could stay longer. The location of the hotel is just excellent right across the train station and in front of the lake. We had a beautiful lake view room with a balcony where we sat watching the sun set, it was magical. The breakfast was good ...
We would have preferred to have a room on the second floor. Didn't realize when booking it was 76 stairs from the street to our room on the 4th level. The room was clean and comfortable but too much work for us in our 70's to pack luggage up the stairs, since there was no lift. Right in the middle ...
Hotel was comfortable despite me getting a no view room and hallways looking like an infirmary but the biggest negative was the staff. They were surly, unpleasant, unfriendly, and unwelcoming. For some reason, they were giving me the cold shoulder while other times they showed better attitudes to ...
Would stay here again in a heartbeat, at least for the price that we paid for the room ($180 USD/night). View from terrace overlooking lake was awesome.
Perfect room and service. We used valet parking, business center, restaurants and many other services. Each aspect was handled perfectly. Lovely lobby to relax with friends or colleagues, options for breakfast as well as dinner.
Very valuable! Excellent as 5 star hotel and great location
Hotel was comfortable despite me getting a no view room and hallways looking like an infirmary but the biggest negative was the staff. They were surly, unpleasant, unfriendly, and unwelcoming. For some reason, they were giving me the cold shoulder while other times they showed better attitudes to others. Snobbish behavior,
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