Day and night between checkin staff and checkout supervisor. We stayed for a night. First receptionist was very rude. He spoke french between others but he did not know we could understand. Second day i think he was the supervisor, apologized and was very kind. Breakfast was good but the room was not as we expected.
Great check-in experience. I would stay here again.
I had a very good experience and would definitely stay here again. I arrived in Lausanne by boat and left by train, and the hotel is great for this scenario. Even though I chose to walk to the hotel from the lake (15 mins on a pedestrian promenade), one can take the metro at lakeside right to the door of the hotel. I had a warm welcome and every feature of the hotel was clearly explained to me. I speak good French, but everyone at reception also appeared to speak English. I had a single rm w/a a queen bed. The mattress was firm, but I was fine with it. My room faced the beautiful old train station directly across the street -- as close as one can get -- with mountain views in the distance. Restaurants/shops/post office also near. Yes, the rm was small, but compact and well arranged. There was a desk and chair, good closet space, and a large, clean new bathrm. The frig was slow to get cold, but when I asked for ice (twice) it was brought to me immediately. Wifi was fine. AC was good. I didn't watch the cable TV. The hotel was VERY quiet, and I was there over Fri-Sat nights. I particularly appreciated the 12 noon check out. Hotel gives guests free transit passes for the duration of their stay. After my experience in Geneva where I paid much more and got much less, this hotel was a pleasure as well as a good value. I'd say go for it...
A great wonderful hotel all around! Really nice location, service, staff, room.
Directly across train station from Lausanne. Location cannot be beat as you are right between lake and old town. You can walk anywhere in town or take the Metro which is right below the hotel. Staff cannot be more friendly and helpful. Will return again if in the area.
Located in Lausanne Center, Hotel Continental is a leisurely stroll from sights such as Lausanne Cathedral and Lausanne Historical Museum. This hotel has 115 rooms and welcomes guests with conveniences like a restaurant, free in-room WiFi, and a fitness center.
Enjoy a leisurely bite to eat at the onsite restaurant, or have a drink at the bar/lounge. Savor a meal from the privacy of your room with room service, or get a pick-me-up at the coffee shop/café. For your convenience, a buffet breakfast is served for a fee on weekdays from 6:30 AM to 10 AM and on weekends from 7 AM to 11:30 AM.
All of Hotel Continental's 115 rooms are air-conditioned and have an array of amenities, including minibars, electric kettles, and safes. Flat-screen TVs come with pay movies, and guests can stay connected with free WiFi and wired Internet.
Guests of Hotel Continental enjoy a fitness center, free WiFi in public areas, and a conference center. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, securing valuables, and concierge services. Additional amenities include a 24-hour business center and laundry facilities.
Day and night between checkin staff and checkout supervisor. We stayed for a night. First receptionist was very rude. He spoke french between others but he did not know we could understand. Second day i think he was the supervisor, apologized and was very kind. Breakfast was good but the room was not as we expected.
Great check-in experience. I would stay here again.
I had a very good experience and would definitely stay here again. I arrived in Lausanne by boat and left by train, and the hotel is great for this scenario. Even though I chose to walk to the hotel from the lake (15 mins on a pedestrian promenade), one can take the metro at lakeside right to the door of the hotel. I had a warm welcome and every feature of the hotel was clearly explained to me. I speak good French, but everyone at reception also appeared to speak English. I had a single rm w/a a queen bed. The mattress was firm, but I was fine with it. My room faced the beautiful old train station directly across the street -- as close as one can get -- with mountain views in the distance. Restaurants/shops/post office also near. Yes, the rm was small, but compact and well arranged. There was a desk and chair, good closet space, and a large, clean new bathrm. The frig was slow to get cold, but when I asked for ice (twice) it was brought to me immediately. Wifi was fine. AC was good. I didn't watch the cable TV. The hotel was VERY quiet, and I was there over Fri-Sat nights. I particularly appreciated the 12 noon check out. Hotel gives guests free transit passes for the duration of their stay. After my experience in Geneva where I paid much more and got much less, this hotel was a pleasure as well as a good value. I'd say go for it...
A great wonderful hotel all around! Really nice location, service, staff, room.
Directly across train station from Lausanne. Location cannot be beat as you are right between lake and old town. You can walk anywhere in town or take the Metro which is right below the hotel. Staff cannot be more friendly and helpful. Will return again if in the area.
Dear all, thank you very much for your stay and review. Your message help us to inprove our services. Sorry for this experience at your check-in. Hope we can welcome you again toshow our real potentiel.