Hotel Continental

This hotel, after 11 days traveling around Switzerland, was by far the best. Very well located across from the train station and next the funicular that runs from the top of the hill down to the lakefront. Couldn’t ask for more. Rooms very clean, air conditioning, breakfast and great staff.

I don’t like writing bad reviews on TA because it never fails the manager will reply and beat me up but this is a non emotional review so take it for what its worth. I feel like my loyalty is to the TA folks, not the hotel manager, so here goes... This hotel has a very friendly staff. they do everything they can to keep the customers happy. They look great, are polite and professional. The hotel has a lot of neat benefits. For example, they offer a free passed to ride the metro and public transportation while there. Although I didn’t use it, they offer a free phone to use for data and a free calls. Nice benefit. The hotel is right across the street from the metro and train station. There are many restaurants near by to include a McDonalds and Starbucks right outside their door. My room did not have internet. It was available in the hall and if I kept my door open it would work but not without doing that. I advised the staff but it could not be corrected the first night. I asked to switch rooms but they were booked solid so no other rooms available. Again, the staff apologized and were great trying to assist. The room had a bad odor to it as if an animal had urinated on the curtains or something. By the next morning, my wife and I both had headaches and decided we wanted to leave. I explained my concerns to the manager who was also VERY polite and friendly and offered to correct the problems but at this point I just wanted to leave as this was not the hotel I wanted to stay in, My wife had stayed several years ago and it was very different from her first stay. The manager was great to refund my second night to me without giving me a hard time. He offered to correct the problems and was not pushy and when I said I just wanted to leave he did not complain. I was not rude either so it was nice to have an adult conversation about the whole thing without people acting ignorant. Overall, I would say if you are traveling on a budget and some of the finer points doesn’t bother you, then this is a great hotel for the money. But for me, it was not what I wanted...for the price I would pay a little more and stay in a little nicer place. KUDOS TO THE STAFF THOUGH because the more expensive hotels cannot compete with the friendliness and eagerness of the staff to please.

I loved my stay at the Hotel Continental. The room was big, with a sofa and two chairs, there was even a dressing room. The bathroom was great with big and fluffy towels. Breakfast was fine, maybe this could be improved. Staff was very helpful and overall we had a pleasant surprise with this hotel. It was hard to leave.

Avoid this hotel! The young lady receptionist does not know her job. I've booked a double room with twin beds, and she tried to refuse access to my wife into the room, because the booking was paid by one person. More to come, the hotel room (N°315) was too warm (28° C), not possible to switch on the aircon. I asked for a technician. She said the aircon is switched off on purpose. You can open the window or we can give you a fan. The fan never came! My wife got sick for a really bad night. We planned to stay 2 nights. But we checked out after one horrible night and accepted to lose the 2nd night we had already paid. The room is small, not confortable and the mattress too tight. This hotel is a 2 star or 3 star hotel at best. Surely not a 4-star hotel at all.

I stayed here for 6 nights in March 2019. The staff is nice and helpful. They speak English and French. The breakfast was also decent. The best part abt this hotel is the location. Right opp the main stattion (gare) and a coop open till midnight.. consider yourself blessed anywhere in lausanne staying near a supermarket and restaurants that are open tilll late :)

I like to stay in this hotel because each hotel guest is provided with a free data mobile phone with Google Map app on it to navigate around the town. Secondly, the train station is next to the hotel and ease my travelling schedule.

Arriving at the hotel, the reception staff is very friendly & helpful. they were eager to give us all the information we asked for, about moving around the city and about all the hotel amenities. The rooms are clean and spacious. The beds are so comfortable!!! Great mattresses and pillows! The bathrooms are very nice also, recently renovated and everything is chosen with care. The rest of the room though needs renovation. the carpet is old -clean, but old- and the windows have not been renovated for at least 20 years. It does not affect the room temperature, but it gives a bit shabby look. The great thing is the room amenities though! OK, there are the standard coffee & tea maker , bathroom standard facilities , rain umbrella et,c, BUT the hotel provides each room with a smart phone for free internet in all the city and free calls in all Europe throughout your stay! So helpful !!! The location is great, just opposite for the train station - it is not noisy, surprisingly! A safe choice for visiting Lausanne !

Location is perfect. It's just in front of the station. Near the hotel there is metro station which gives a very easy connection with the beautiful lake and the upper old city where the main cathedral is located. Bus stops are also there. Mc donalds and other restaurants are also nearby along with the departmental stores. All the hotel staffs are very welcoming and helpful. Particularly Lyon (hope the spelling is correct) is very energetic, smiling and very helpful. He works as if he is always ready to help. He checked us in a bit early and also while checking out since it was raining outside they extended our checkout time. It made our stay even more relaxing. The rooms are nice and are very clean and comfortable. Another positive point is they provide a phone to their guest which has free internet and free international calling facilities which is so helpful as in Switzerland many international sim cards doesn't work well. We had an amazing experience and definitely recommend it. We would stay there again when we visit Lausanne. All the best!

I wish all the other hotels could offer similar services. The free mobile phone service for calls and mobile access was extremely useful. Breakfast was good and served early. Location is perfect next to train and underground station.