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J5 Hotels Helvetie Montreux

3.0 star property

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Photo gallery for J5 Hotels Helvetie Montreux

Superior Room with Balcony and Lake View | Minibar, in-room safe, desk, free WiFi
Front of property
Superior Room with Balcony and Lake View | Minibar, in-room safe, desk, free WiFi
Reception
Terrace/patio

Reviews

7.8 out of 10
Good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Parking available
  • Business services

Explore the area

View in a map
Avenue Du Casino 32, Montreux, VD, 1820
  • Place, Montreux Christmas Market
    ‪2 min walk‬
  • Place, Montreux Casino
    ‪2 min walk‬
  • Place, Freddie Mercury Statue
    ‪5 min walk‬
  • Airport, Sion (SIR)
    ‪45 min drive‬

Room options

View all photos for Renovated Double Room

Renovated Double Room | Minibar, in-room safe, desk, free WiFi

Renovated Double Room

8.2 out of 10
Very good
(15 reviews)
  • 194 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Triple Room

Triple Room | Minibar, in-room safe, desk, free WiFi

Triple Room

8.0 out of 10
Very good
(1 review)
  • 215 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Futon OR 2 Twin Beds and 1 Twin Futon

View all photos for Family Room

Family Room | Minibar, in-room safe, desk, free WiFi

Family Room

  • 215 sq ft
  • 1 bedroom
  • Sleeps 4
  • 4 Twin Beds

View all photos for Superior Room with Balcony and Lake View

Superior Room with Balcony and Lake View | Minibar, in-room safe, desk, free WiFi

Superior Room with Balcony and Lake View

9.2 out of 10
Wonderful
(10 reviews)
  • 215 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Single Room

Single Room | Minibar, in-room safe, desk, free WiFi

Single Room

9.8 out of 10
Exceptional
(6 reviews)
  • 161 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Junior Suite

Junior Suite | Minibar, in-room safe, desk, free WiFi

Junior Suite

  • 215 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Economy Double Room

Economy Double Room | Minibar, in-room safe, desk, free WiFi

Economy Double Room

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Economy Double Room, Balcony

Economy Double Room, Balcony | Minibar, in-room safe, desk, free WiFi

Economy Double Room, Balcony

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Economy Double Room, Balcony, Lake View

Economy Double Room, Balcony, Lake View | Minibar, in-room safe, desk, free WiFi

Economy Double Room, Balcony, Lake View

  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Renovated Double Room - with balcony

Renovated Double Room - with balcony | Minibar, in-room safe, desk, free WiFi

Renovated Double Room - with balcony

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Royal Suite Lake View

Royal Suite Lake View | Minibar, in-room safe, desk, free WiFi

Royal Suite Lake View

  • 2 bedrooms
  • Sleeps 4
  • 1 Double Bed

About the neighborhood

Montreux

Located in Montreux City Centre, J5 Hotels Helvetie Montreux is next to Montreux Casino and Montreux Christmas Market. This 3-star hotel has 63 guestrooms and offers conveniences like a restaurant, free in-room WiFi, and a rooftop terrace.

What's nearby

  • Montreux Christmas Market - 2 min walk - 0.1 miles
  • Montreux Casino - 2 min walk - 0.1 miles
  • Place du Marche - 3 min walk - 0.2 miles
  • Freddie Mercury Statue - 5 min walk - 0.3 miles
  • Montreux Music & Convention Centre 2m2c - 15 min walk - 0.8 miles

Getting around

  • Montreux (ZJP-Montreux Train Station) - 8 min walk
  • Geneva International Airport (GVA) - 66 min drive

Restaurants

  • ‪Le Palais Oriental - ‬4 min walk
  • ‪McDonald's - ‬4 min walk
  • ‪Molino - ‬4 min walk
  • ‪Les Voiles De La Rouvenaz - ‬3 min walk
  • ‪Chez-Gaston - ‬3 min walk

About this property

J5 Hotels Helvetie Montreux

Guests of J5 Hotels Helvetie Montreux enjoy a rooftop terrace, free WiFi in public areas, and meeting rooms. Self parking is offered for CHF 25.00 per night. The 24-hour front desk has staff standing by to help with securing valuables and luggage storage. Additional amenities include conference space, a library, and a terrace.
Guests can expect free WiFi and flat-screen TVs with satellite channels. Bathrooms have hair dryers and free toiletries. Minibars, safes, and desks are also standard.
The recreational activities listed below are available either on site or nearby; fees may apply.

Similar properties

Terrace/patio
The Freddie Mercury Hotel
  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Breakfast available
8.8 out of 10, Excellent, 304 reviews
The Freddie Mercury Hotel

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Covered self parking on site (CHF 25 per night)
  • Limited onsite self parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: CHF 18 per person
  • A restaurant

Things to do

  • Library

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • 2,799 square feet of conference space
  • Meeting rooms

Outdoors

  • Rooftop terrace

Accessibility

  • Elevator

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 1865
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Minibar

More

  • Desk
  • Heating
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 4:00 AM
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for CHF 15.00 per pet, per night
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: CHF 6.00 per person, per night. This tax does not apply to children under 16 years of age.
  • Tourism fee: CHF 0 per person, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately CHF 18 per person
  • Covered self parking fee: CHF 25.00 per night
  • Pet fee: CHF 15.00 per pet, per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Property is also known as

Helvetie
Helvetie Hotel
Helvetie Montreux
J5 Hotels Helvetie Montreux Hotel
Hotel Helvetie Montreux
Helvetie Hotel Montreux
J5 Hotels Helvetie Hotel
J5 Hotels Helvetie
J5 Hotels Helvetie Montreux Hotel
J5 Hotels Helvetie Montreux Montreux
J5 Hotels Helvetie Montreux Hotel Montreux

Frequently asked questions

Is free cancellation available at J5 Hotels Helvetie Montreux?

J5 Hotels Helvetie Montreux provides free cancellation on certain room rates. For specific requirements, look at the cancellation policy on Orbitz.

What's there to do within easy reach of J5 Hotels Helvetie Montreux?

This hotel is situated in Montreux City Centre, just steps from Montreux Casino and Montreux Christmas Market, and within a short walk of Place du Marche. You'll also find Freddie Mercury Statue and Château de Chillon less than a mile away.

Is there parking available at J5 Hotels Helvetie Montreux?

Yes, covered parking is offered for CHF 25.00 per night.

Does J5 Hotels Helvetie Montreux have a casino at the property?

No, J5 Hotels Helvetie Montreux doesn't have a casino.

Will I find an indoor pool at J5 Hotels Helvetie Montreux?

No, there is no indoor pool at this hotel.

Is J5 Hotels Helvetie Montreux good for couples?

Couples staying at this hotel will appreciate amenities like a minibar as well as a restaurant and a rooftop terrace.

Are there hot tubs at J5 Hotels Helvetie Montreux?

No, there isn't a spa tub at this hotel.

Does J5 Hotels Helvetie Montreux feature a restaurant that includes a breakfast menu?

Yes, J5 Hotels Helvetie Montreux serves buffet breakfast each morning for a surcharge from its restaurant.

Will J5 Hotels Helvetie Montreux allow pets to stay for free?

Although they can't stay for free, pets are welcome at J5 Hotels Helvetie Montreux for a fee of CHF 15.00 per pet, per night.

Does J5 Hotels Helvetie Montreux have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

How far is the airport from J5 Hotels Helvetie Montreux?

The closest major airport to J5 Hotels Helvetie Montreux is Sion (SIR), which is about 24.9 mi away.

Are there rooms with balconies that I can book at J5 Hotels Helvetie Montreux?

No, you won't find guestrooms with balconies at J5 Hotels Helvetie Montreux.

J5 Hotels Helvetie Montreux Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 268 out of 1000 reviews
Rating 8 - Good. 460 out of 1000 reviews
Rating 6 - Okay. 200 out of 1000 reviews
Rating 4 - Poor. 46 out of 1000 reviews
Rating 2 - Terrible. 26 out of 1000 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.2/10

Property conditions & facilities

Reviews

8/10 Good

Narongsak

Liked: Cleanliness, property conditions & facilities
Clean room
Stayed 1 night in Oct 2025

8/10 Good

Astrid

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Oct 2025

10/10 Excellent

George, Coquitlam

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, very helpfull staff, parking requires reservation, however over priced
Stayed 2 nights in Oct 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Throughly enjoyed our room. Looks like it was recently updated and very well done.
Stayed 4 nights in Sep 2025

8/10 Good

Gregg C

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel room was adequate with a lake view terrace, a bit on the small side and somewhat outdated.
Stayed 2 nights in Sep 2025

10/10 Excellent

Susan Lesley

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked the vintage lift which was unique. All the staff were very friendly and helpful. The continental breakfast was nice with a choice of eating inside or outside on the balcony. We'd definitely stay here again and recommend to family and friends.
Stayed 6 nights in Sep 2025

10/10 Excellent

Wendy, CURL CURL

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location - easy walk from train station- also close to Lake Geneva
Stayed 2 nights in Sep 2025

6/10 Okay

Zimei

Traveled with family
Liked: Room comfort
No WiFi.
Stayed 1 night in Sep 2025

6/10 Okay

SIMON

Traveled with partner
Liked: Cleanliness, amenities
Convenient location for lakeside, hotel decoration tired, some staff friendly. English tv channels did not work. Continental breakfast was good
Stayed 2 nights in Sep 2025

10/10 Excellent

Reid

Stayed 3 nights in Aug 2025

8/10 Good

Larry, TROPHY CLUB

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was decent, not being too far from the airport. The staff was amazing!
Stayed 2 nights in Aug 2025

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenient Stay With Some Hidden Surprises

The hotel has a lot going for it, but also some drawbacks that left us with mixed feelings. The Good: The location is excellent, right in the center of Montreux and close to both the bus stop and train station, which made getting around very convenient. Guests also receive a Riviera Card that provides free local transport and discounts, which was a great benefit. Our room and bathroom were clean and well-maintained, which we truly appreciated. The Not-So-Good: Our room wasn’t ready at check-in, which was inconvenient after a long journey. Another disappointment was related to breakfast. On Fridays, Saturdays, and Sundays, there’s a lively street market by the lake with plenty of food options. However, the hotel staff encouraged us to purchase the hotel breakfast without mentioning the market. We were told it would be CHF 18 per adult and that it included everything, even cooked-to-order eggs such as omelets or fried eggs. But when we went down to eat, we found that cooked eggs cost an extra CHF 7. While the breakfast was decent and convenient, the lack of transparency about the real cost felt misleading. To make matters worse, at checkout an additional CHF 6 per adult was charged for city tax, bringing the actual total to CHF 24 per person- quite expensive compared to the quality and variety available at the street fair. Overall: Great location and comfortable stay, but the lack of transparency around breakfast and extra charges left a negative impression.
Stayed 1 night in Aug 2025

8/10 Good

Ryan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

6/10 Okay

shalini

Traveled with family
Liked: Cleanliness
Disliked: Amenities
Parking is limited and expensive. No AC .
Stayed 1 night in Aug 2025

8/10 Good

William

Traveled with partner
Liked: Cleanliness, staff & service
Very nice staff and clean room. Unfortunately there was only a small fan during a heat wave so the room was very warm even with the windows open
Stayed 1 night in Aug 2025

6/10 Okay

Kaori

Traveled with family
Easily accessible from the main station walking or by bus. The hotel is located in front of the bus stop. Walkable to the lake and near various shops and restaurants. Great location. However, the facility is old. The room had a strange smell, with squeaky doors. The bathroom area was not thoroughly cleaned.
Stayed 2 nights in Jul 2025

6/10 Okay

Radhesh

Traveled with partner
Liked: Cleanliness
House keeping was not responsive
Stayed 1 night in Jul 2025

8/10 Good

Mark

Traveled with group
Liked: Cleanliness, room comfort
Stayed 3 nights in Jul 2025

8/10 Good

peter

Traveled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
Grate location, and lake view. Big rooms. Bit on the ‘shabby’ side
Stayed 2 nights in Jul 2025

6/10 Okay

Smitha

Stayed 3 nights in Jun 2025

8/10 Good

Radhesh

Stayed 2 nights in Jul 2025

8/10 Good

Maria

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The location is perfect
Stayed 1 night in Jul 2025

8/10 Good

Hannah

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very conveniently located by the main bus line stop. Front desk and breakfast staff were very friendly and helpful. The hotel itself is very old, it has its charms and quirks but this may not be for everyone. We had everything we needed.
Stayed 4 nights in Jun 2025

8/10 Good

Francis

Liked: Cleanliness, staff & service
Great
Stayed 1 night in Mar 2025

10/10 Excellent

Santiago

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 4 nights in Feb 2025

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