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Waldstaetterhof Swiss Quality Hotel

3.5 star property

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Photo gallery for Waldstaetterhof Swiss Quality Hotel

Lobby sitting area
Interior
Lobby sitting area
In-room safe, desk, free WiFi, bed sheets
Reception

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Parking available
  • Business services

Explore the area

View in a map
Zentralstrasse 4, Lucerne, LU, 6004
  • Place, Chapel Bridge
    ‪3 min walk‬
  • Place, KKL Lucerne
    ‪3 min walk‬
  • Place, Lucerne Town Hall
    ‪5 min walk‬
  • Airport, Zürich (ZRH)
    ‪53 min drive‬

Room options

View all photos for Single Room, 1 Twin Bed

In-room safe, desk, free WiFi, bed sheets

Single Room, 1 Twin Bed

9.8 out of 10
Exceptional
(11 reviews)
  • 150 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Triple Room

In-room safe, desk, free WiFi, bed sheets

Triple Room

9.6 out of 10
Exceptional
(4 reviews)
  • 301 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed

View all photos for Comfort Single Room

In-room safe, desk, free WiFi, bed sheets

Comfort Single Room

  • Sleeps 1

View all photos for Junior Suite

In-room safe, desk, free WiFi, bed sheets

Junior Suite

10.0 out of 10
Exceptional
(3 reviews)
  • 377 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Comfort Single Room Courtyard Side

In-room safe, desk, free WiFi, bed sheets

Comfort Single Room Courtyard Side

9.4 out of 10
Exceptional
(3 reviews)
  • 150 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed

View all photos for Comfort Double Room Courtyard Side

In-room safe, desk, free WiFi, bed sheets

Comfort Double Room Courtyard Side

8.0 out of 10
Very good
(7 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 1 Queen Bed

View all photos for Comfort Room

In-room safe, desk, free WiFi, bed sheets

Comfort Room

  • Sleeps 2

View all photos for Premium Room

In-room safe, desk, free WiFi, bed sheets

Premium Room

  • Sleeps 2

View all photos for Comfort Single Room Courtyard Side

In-room safe, desk, free WiFi, bed sheets

Comfort Single Room Courtyard Side

  • Sleeps 1

View all photos for Comfort Room

In-room safe, desk, free WiFi, bed sheets

Comfort Room

9.0 out of 10
Wonderful
(24 reviews)
  • 193 sq ft
  • Sleeps 2
  • 1 Double Bed OR 1 Queen Bed

View all photos for Suite

In-room safe, desk, free WiFi, bed sheets

Suite

8.6 out of 10
Excellent
(4 reviews)
  • 377 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed

View all photos for Premium Room

In-room safe, desk, free WiFi, bed sheets

Premium Room

7.6 out of 10
Good
(8 reviews)
  • 269 sq ft
  • Sleeps 2
  • 1 Double Bed OR 1 Queen Bed

View all photos for Comfort Double Room Courtyard Side

In-room safe, desk, free WiFi, bed sheets

Comfort Double Room Courtyard Side

  • Sleeps 2

View all photos for Suite

In-room safe, desk, free WiFi, bed sheets

Suite

  • Sleeps 2

View all photos for Junior Suite

Flat-screen TV

Junior Suite

  • Sleeps 2

View all photos for Triple Room

In-room safe, desk, free WiFi, bed sheets

Triple Room

  • Sleeps 3

About the neighborhood

Lucerne

Waldstaetterhof Swiss Quality Hotel places you next to The Swiss Path and Museum Sammlung Rosengart. This 91-room, 3.5-star hotel has conveniences like a restaurant, a bar/lounge, and free in-room WiFi.

What's nearby

  • Chapel Bridge - 3 min walk - 0.2 miles
  • Jesuit Church - 3 min walk - 0.2 miles
  • KKL Lucerne - 3 min walk - 0.2 miles
  • Lucerne Town Hall - 5 min walk - 0.3 miles
  • Lake Side Promenade - 9 min walk - 0.5 miles

Getting around

  • Lucerne (QLJ-Lucerne Train Station) - 2 min walk
  • Zurich Airport (ZRH) - 68 min drive

Restaurants

  • ‪JOE & THE JUICE - ‬5 min walk
  • ‪Tibits - ‬4 min walk
  • ‪Starbucks - ‬1 min walk
  • ‪McDonald's - ‬2 min walk
  • ‪Heini - ‬4 min walk

About this property

Waldstaetterhof Swiss Quality Hotel

Guests of Waldstaetterhof Swiss Quality Hotel enjoy access to free WiFi in public areas, meeting rooms, and conference space. Self parking is available for CHF 40 per day. Front-desk staff can answer questions 24/7, and assist with dry cleaning/laundry, luggage storage, and securing valuables. Additional amenities include laundry facilities and a banquet hall.
Guests can expect to find free WiFi and flat-screen TVs. Coffee makers, fans, and safes are other standard amenities.
The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Onsite parking available only on request
  • Self parking on site (CHF 40 per day)
  • Limited onsite self parking

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; CHF 29 for adults and CHF 29 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Gleis 1

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Conference space
  • Meeting rooms

Outdoors

  • On a lake

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Hardwood flooring in public areas
  • Wheelchair-accessible path of travel

More

  • 6 floors
  • Banquet hall
  • Built in 1898
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Renovated entire property - September 2024
  • Smoking not allowed
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Desk
  • Fan
  • Heating
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for CHF 15.00 per pet, per night

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: CHF 2.50 per person, per night
  • Resort fee: CHF 2.60 per person, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately CHF 29 for adults and CHF 29 for children
  • Self parking fee: CHF 40 per day
  • Pet fee: CHF 15.00 per pet, per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector and a fire extinguisher
  • Check-in: 3:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply), along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Guests must contact this property in advance to reserve onsite parking.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a carbon monoxide detector and a fire extinguisher.

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 star Superior and is displayed on this page as 3.5 stars.

Property is also known as

Hotel Waldstaetterhof
Waldstaetterhof
Waldstaetterhof Hotel
Waldstaetterhof Swiss Quality
Waldstaetterhof Swiss Quality Hotel
Waldstaetterhof Swiss Quality Hotel Lucerne
Waldstaetterhof Swiss Quality Lucerne
Waldstaetterhof Swiss Quality
Waldstaetterhof Swiss Quality Hotel Hotel
Waldstaetterhof Swiss Quality Hotel Lucerne
Waldstaetterhof Swiss Quality Hotel Hotel Lucerne

Frequently asked questions

Is a free cancellation option available at Waldstaetterhof Swiss Quality Hotel?

Waldstaetterhof Swiss Quality Hotel provides free cancellation on select room rates. For additional details, look at the cancellation policy on our site.

What's there to do close to Waldstaetterhof Swiss Quality Hotel?

This hotel is located in Lucerne, just steps from Chapel Bridge and The Swiss Path, and within a short walk of KKL Lucerne. You'll also find Lucerne Town Hall and Mill Bridge less than a mile away.

Is parking available on site at Waldstaetterhof Swiss Quality Hotel?

Yes, parking is offered for CHF 40 per day. Though parking is available on request, electric car charging is also available.

Does Waldstaetterhof Swiss Quality Hotel have a casino?

No, Waldstaetterhof Swiss Quality Hotel doesn't have a casino.

Will I find an indoor pool at Waldstaetterhof Swiss Quality Hotel?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at Waldstaetterhof Swiss Quality Hotel?

At this lakeside hotel, couples will appreciate amenities like a bar plus some guestrooms include soaking tubs and courtyard views.

Are there hot tubs at Waldstaetterhof Swiss Quality Hotel?

No, this hotel doesn't have a spa tub.

Does Waldstaetterhof Swiss Quality Hotel have a restaurant that serves breakfast?

Yes, Waldstaetterhof Swiss Quality Hotel serves buffet breakfast for a surcharge each morning at Gleis 1.

Will Waldstaetterhof Swiss Quality Hotel allow pets to stay free of charge?

Although they can't stay for free, pets are welcome at Waldstaetterhof Swiss Quality Hotel for a fee of CHF 15.00 per pet, per night.

Are there connecting rooms at Waldstaetterhof Swiss Quality Hotel?

No, there aren't connecting guestrooms at this hotel.

Are there rooms with balconies that I can book at Waldstaetterhof Swiss Quality Hotel?

No, there aren't any guestrooms with balconies at Waldstaetterhof Swiss Quality Hotel.

Waldstaetterhof Swiss Quality Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 492 out of 1000 reviews
Rating 8 - Good. 386 out of 1000 reviews
Rating 6 - Okay. 85 out of 1000 reviews
Rating 4 - Poor. 28 out of 1000 reviews
Rating 2 - Terrible. 9 out of 1000 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Nicola

Stayed 1 night in Nov 2025

8/10 Good

Janelle

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel, great location however neighbouring rooftop bar operates at all hours of the night which was extremely noisy!
Stayed 2 nights in Nov 2025

10/10 Excellent

Iris

Stayed 1 night in Nov 2025

10/10 Excellent

Ryan

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nadim was awesome. He truly made our first stay in Switzerland memorable. We liked the accommodations so much we decided to stay an additional day. He added it at the same rate and included breakfast. He even brought a fan up to our room while we were out, since there’s no AC and it was hot (for Americans). Definitely will stay here on our next visit
Stayed 1 night in Nov 2025

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, amenities
Great location an great staff
Stayed 1 night in Nov 2025

6/10 Okay

Weichang

Stayed 3 nights in Oct 2025

6/10 Okay

Su Yeon

Traveled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
I kept getting startled every time I took a shower — the water suddenly turned freezing cold, then scalding hot. I ended up washing while letting out little screams. I stayed in room 401 for three days.
Stayed 3 nights in Nov 2025

4/10 Poor

Andres

Traveled with family
Disliked: Staff & service
At the checkhout the amount to pay was different that what my reservation indicated. They told me that hotels.com didnt considered some taxes, so I must pay the difference. I understood, previously, that hotels.com consideres all the taxes and Í only needed to pay an amount that was lower that US$ 10 for the city taxes.
Stayed 1 night in Oct 2025

6/10 Okay

Stacy

Liked: Cleanliness, property conditions & facilities

Great location, ok hotel.

The room was clean and comfortable enough but very warm even in October and with the window open it was very loud outside all night long. Also the shower temp was crazy and would occasionally turn scalding hot or ice cold about every 90 seconds.
Stayed 1 night in Oct 2025

8/10 Good

Patricia

Liked: Cleanliness, staff & service
No commment
Stayed 3 nights in Oct 2025

10/10 Excellent

Johanna

Stayed 1 night in Oct 2025

10/10 Excellent

Leah

Liked: Cleanliness, staff & service
Stayed 2 nights in Oct 2025

10/10 Excellent

Lynda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location
Stayed 2 nights in Oct 2025

10/10 Excellent

Shu Juan

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff. Room is clean and location is good.
Stayed 1 night in Oct 2025

8/10 Good

Lynn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and comfortable room; convenient location near train station;
Stayed 2 nights in Sep 2025

10/10 Excellent

Penny

Liked: Cleanliness, staff & service, property conditions & facilities
Easy walk to and from train station
Stayed 1 night in Sep 2025

8/10 Good

Kyli

Stayed 2 nights in Oct 2025

10/10 Excellent

Jim

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean, brought up a fan to cool room. Maybe shut air down too early
Stayed 2 nights in Oct 2025

10/10 Excellent

Onix A

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean Room, very close to Pier and Train Station. Walkable to restaurants and tourists areas. Great service!
Stayed 1 night in Oct 2025

10/10 Excellent

Heidi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was good. I will say that if not super careful in the doorless shower, water goes everywhere into the room. We narrowly avoided disaster! The blockout shades are perfect. We honestly didn't spend much time in the hotel itself. We left for Italy early the next day.
Stayed 1 night in Oct 2025

10/10 Excellent

Martin

Ok
Stayed 2 nights in Sep 2025

10/10 Excellent

Stephen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful time at the Waldstaetterhof. The staff was helpful and friendly. It is well located, close to Grindelwald First and Grindelwald Bahnof. We stayed for four nights and went all over the Jungfrau region. We would stay again.
Stayed 2 nights in Sep 2025

8/10 Good

Doris

Liked: Cleanliness, property conditions & facilities, room comfort
Plenty of shops nearby. Bar on premises.
Stayed 1 night in Sep 2025

10/10 Excellent

Tracy

Stayed 1 night in Aug 2025

10/10 Excellent

Stacey

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is very beautiful conveniently located in the city. Room was quiet, clean and the bed was very comfortable.
Stayed 1 night in Sep 2025