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Neustadt Apartments managed by Hotel Central Luzern

3.0 star property
Apartments in Lucerne with kitchens and pillowtop beds

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Snowshoeing
Front of property
Classic Apartment, 1 Bedroom, Kitchen, City View | Premium bedding, down comforters, pillowtop beds, individually decorated
Classic Apartment, 1 Bedroom, Kitchen, City View | Living area | Flat-screen TV
Classic Apartment, 1 Bedroom, Kitchen, City View | Private kitchen | Full-size fridge, microwave, oven, stovetop

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Kitchen
  • Free WiFi
  • Breakfast available
  • Parking available

Explore the area

View in a map
Morgartenstrasse 4, Lucerne, LU, 6003
  • Place, Chapel Bridge
    ‪3 min walk‬
  • Place, Lucerne Town Hall
    ‪5 min walk‬
  • Place, KKL Lucerne
    ‪5 min walk‬
  • Airport, Zürich (ZRH)
    ‪53 min drive‬

Room options

View all photos for Comfort Apartment (Cosy)

Comfort Apartment (Cosy) | Living area | Flat-screen TV

Comfort Apartment (Cosy)

10.0 out of 10
Exceptional
(3 reviews)
  • 646 sq ft
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Deluxe Apartment (Noble)

Deluxe Apartment (Noble) | Living area | Flat-screen TV

Deluxe Apartment (Noble)

10.0 out of 10
Exceptional
(1 review)
  • 807 sq ft
  • 2 bedrooms
  • City view
  • Sleeps 5
  • 2 King Beds and 1 Twin Sofa Bed

View all photos for Classic Apartment, 1 Bedroom, Kitchen, City View

Classic Apartment, 1 Bedroom, Kitchen, City View | Living area | Flat-screen TV

Classic Apartment, 1 Bedroom, Kitchen, City View

10.0 out of 10
Exceptional
(1 review)
  • 409 sq ft
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 Queen Bed

About the neighborhood

Lucerne

Neustadt Apartments managed by Hotel Central Luzern places you next to Museum Sammlung Rosengart and within a 5-minute walk of The Swiss Path. This 6-room, 3-star apartment building welcomes guests with in-room amenities like kitchens, dining areas, and sitting areas.
View more Apartments in LucerneOpens in a new window

What's nearby

  • Chapel Bridge - 3 min walk - 0.2 miles
  • Jesuit Church - 3 min walk - 0.2 miles
  • Lucerne Town Hall - 5 min walk - 0.3 miles
  • KKL Lucerne - 5 min walk - 0.3 miles
  • Lake Side Promenade - 11 min walk - 0.6 miles

Getting around

  • Lucerne Station - 3 min walk
  • Zurich Airport (ZRH) - 68 min drive

Restaurants

  • ‪Heini - ‬4 min walk
  • ‪Tibits - ‬4 min walk
  • ‪Starbucks - ‬2 min walk
  • ‪McDonald's - ‬2 min walk
  • ‪Mövenpick - ‬2 min walk

About this property

Entire place

You'll have the entire apartment to yourself and will only share it with other guests in your party.

Neustadt Apartments managed by Hotel Central Luzern

Apartments in Lucerne with kitchens and pillowtop beds
Guests of Neustadt Apartments managed by Hotel Central Luzern enjoy features like free WiFi in public areas. Self parking is available for CHF 20 per day. Front-desk staff can assist with tours/tickets and luggage storage.
Each apartment is individually decorated and features a kitchen and space to spread out with a dining area and a sitting area. Guests can enjoy a flat-screen TV and stay connected with free WiFi. Pillowtop beds sport premium bedding and pillow menus, and the bathroom offers a hair dryer and slippers. Other standard amenities include an espresso maker, free bottled water, and a fan. Weekly housekeeping is available.
The recreational activities listed below are available either on site or nearby; fees may apply.

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Exterior
Hitrental Old Town Apartments
  • Kitchen
  • Dryer
  • Pet friendly
  • Free WiFi
7.8 out of 10, Good, 22 reviews
$157 nightly
The price is $168
Jan 5 - Jan 6
Total with taxes and fees
Hitrental Old Town Apartments

Property amenities

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Uncovered self parking on site (CHF 20 per day)
  • Limited onsite self parking

Family friendly

  • High chair

Kitchen

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Espresso maker
  • Full-sized refrigerator/freezer
  • Microwave
  • Oven
  • Stovetop
  • Toaster

Dining

  • Daily local cuisine breakfast available 7:00 AM to 10:00 AM for a fee: CHF 19 for adults and CHF 19 for children

Bedrooms

  • Down comforter
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • 1 private bathroom
  • Hair dryer
  • Shower
  • Slippers
  • Toilet paper
  • Towels provided

Living spaces

  • Living room
  • Separate dining area
  • Separate sitting area

Entertainment

  • Art gallery
  • Flat-screen TV

Comfort

  • Fan
  • Heating

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Smoking not allowed

Services and conveniences

  • Blackout drapes
  • Electrical adapters
  • Free bottled water
  • Guidebooks
  • Iron/ironing board
  • Limited-hour front desk
  • Luggage storage
  • Restaurant dining guides
  • Tour and ticket assistance
  • Weekly housekeeping

Location highlights

  • In the city center
  • Near the boardwalk/promenade

Things to do

  • Bicycle rentals
  • Designer stores
  • Shopping mall
  • Cycling nearby
  • Health club (partner property) nearby
  • Hiking/biking trails nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 6 units
  • Bicycle rentals
  • Built in 1950
  • Individual decor
  • Individual furnishings
  • Renovated - January 2019
  • Traditional architecture

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 7:00 AM - 10:00 PM
The check-in location differs from the property location; go to: [Hotel Central Luzern, Morgartenstrasse 4, 6003 Luzern]
Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staffed during limited hours
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • Service animals exempt from fees

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: CHF 2.30 per person, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for local cuisine breakfast: approximately CHF 19.00 for adults and CHF 19.00 for children
  • Uncovered self parking fee: CHF 20 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
  • Check-in: 3:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is available during limited hours. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Guests must contact this property in advance to reserve onsite parking.
  • This property accepts credit cards and cash.

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Property is also known as

Neustadt Apartments Luzern
Neustadt Apartments Hotel
Neustadt Apartments Luzern
Neustadt Apartments Hotel Luzern
Neustadt Apartments
Neustadt Apartments managed by Hotel Central Luzern Hotel
Neustadt Apartments managed by Hotel Central Luzern Lucerne

Frequently asked questions

Is free cancellation available at Neustadt Apartments managed by Hotel Central Luzern?

Neustadt Apartments managed by Hotel Central Luzern offers free cancellation on certain room rates. For specific requirements, look at the cancellation policy on Orbitz.

What can I see close to Neustadt Apartments managed by Hotel Central Luzern?

This apartment is located in Lucerne, just steps from Chapel Bridge and Museum Sammlung Rosengart, and within a short walk of KKL Lucerne. You'll also find Lucerne Town Hall and Mill Bridge less than a mile away.

Is there parking available at this apartment?

Yes, uncovered parking is offered for CHF 20 per day.

Does Neustadt Apartments managed by Hotel Central Luzern feature a casino on the premises?

No, Neustadt Apartments managed by Hotel Central Luzern doesn't have a casino.

Is there an indoor pool at Neustadt Apartments managed by Hotel Central Luzern?

No, there is no indoor pool at this apartment.

What do couples enjoy most about Neustadt Apartments managed by Hotel Central Luzern?

Amenities that appeal to couples at this apartment include a pillowtop mattress, a kitchen, and slippers.

Does Neustadt Apartments managed by Hotel Central Luzern have a hot tub?

No, there isn't a spa tub at this apartment.

Does Neustadt Apartments managed by Hotel Central Luzern feature a restaurant that includes a breakfast menu?

Neustadt Apartments managed by Hotel Central Luzern offers breakfast (local cuisine) each morning for a surcharge though there is no restaurant.

Does Neustadt Apartments managed by Hotel Central Luzern allow pets to stay for free?

No, pets aren't allowed at Neustadt Apartments managed by Hotel Central Luzern though service animals are welcome.

Are there rooms with balconies that I can book at Neustadt Apartments managed by Hotel Central Luzern?

No, there aren't any apartments with balconies at Neustadt Apartments managed by Hotel Central Luzern.

Neustadt Apartments managed by Hotel Central Luzern Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 49 out of 63 reviews
Rating 8 - Good. 9 out of 63 reviews
Rating 6 - Okay. 5 out of 63 reviews
Rating 4 - Poor. 0 out of 63 reviews
Rating 2 - Terrible. 0 out of 63 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

6/10 Okay

Teresa, La Quinta

Traveled with family
The apartment was closed to Luzern Train station and Ferry so very convenient getting to other attractions. Apartment was large enough for two adults. The main issues is no A/C and the portable fan unit is not sufficent to keep the rooms cool. The shower curtain in bathroom is not large enough to keep water from spraying onto floor. One last issue is the key. You only get one and you need this to lock the door when you are inside. So if one guest leave and take the key, the other guest cannot lock the door or be locked in and cannot exit.
Stayed 3 nights in Sep 2025

10/10 Excellent

Omar

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Una experiencia excelente. El departamento tiene todo lo necesario para poder hacer las comidas. La ubicación es muy buena con restaurantes, shopping y suler mercados muy convenientes. El Staff muy ayudador en todo momento. De lo mejor la chica que nos recibió, gran actitud y muy sonriente.
Stayed 3 nights in Sep 2025

8/10 Good

Elizabeth

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The property is a clean but not upscale apartment. It has no AC but did have fans. The bonus is the location. Very close to the train station and old town shopping. Under the train station is grocery and shops and a short cut to the trains. Street sounds are no problem when the windows are closed. Restaurants are on the street level. The elevator is small but fast. Reception staff, across the street, were helpful and friendly
Stayed 3 nights in Sep 2025

10/10 Excellent

Danielle

Liked: Cleanliness, property conditions & facilities
Fantastic!
Stayed 4 nights in Aug 2025

8/10 Good

Kelsey

Traveled with family
Liked: Cleanliness

Great spot if it’s not hot out!

Apartment had everything we needed except AC, which was particularly noticeable because it faced the afternoon sun and when we finally could open the windows, the train station and an all hours pizza place were right outside. Not a prob, really, unless you are there in a heat wave, which we were. Perks for our fam were the kitchenette, park across the street, and walkability.
Stayed 3 nights in Aug 2025

10/10 Excellent

Tony

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location and roomy apartment. The shower is a bit funky, the floors get very wet, since there's no shower door. Very new interior
Stayed 3 nights in Aug 2025

10/10 Excellent

Naina

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Jul 2025

8/10 Good

Caron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice roomy apartment but no air conditioning.

Very nice apartment, very roomy with well equipped kitchen. Comfortable bed and beautiful view. Great location. The only downside which almost ruined our stay was no air conditioning. There was a heat wave while we were there and it was miserable.
Stayed 3 nights in Jun 2025

10/10 Excellent

Patricia

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025

6/10 Okay

Cindy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2025

10/10 Excellent

Sarah

Stayed 5 nights in Jun 2025

10/10 Excellent

Cynthia

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Perfect location, comfortable flat with everything we needed.
Stayed 3 nights in May 2025

10/10 Excellent

Amy

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved staying here. And the kids loved that there was a playground across the street. The adults loved that they serve beer at the Cafe next to the playground.
Stayed 3 nights in Apr 2025

6/10 Okay

Valentina, Yorktown Heights

Traveled with family
Liked: Property conditions & facilities
Disliked: Staff & service, amenities
Nice place but no AC.
Stayed 5 nights in Jul 2024

10/10 Excellent

David Joseph

Stayed 7 nights in Sep 2024

10/10 Excellent

Janani

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great time in Lucerne by staying at this property. The apartment had evertything we needed and was very comfortable. Given how Lucerne is so expensive this gave us the opportunity to make simple breakfast, stock up the fridge with essentials and heat up frozen meals. The place is less than 5 mins from the train station and close to all other places.
Stayed 4 nights in Sep 2024

8/10 Good

Janet

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was fantastic, except double bed was in a corner, so one side could not get out of their own side
Stayed 7 nights in Jul 2024

10/10 Excellent

Judy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The one bedroom apartment was spacious and clean and had everything we needed. The bed was very comfortable, and we slept better here than anywhere else on our trip. The location was fantastic. The second half bath made it easier with three of us staying here. A little expensive, but everything in Lucerne is, so overall value was good.
Stayed 4 nights in May 2024

10/10 Excellent

Sarah

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super convenient and easy - a bright, spacious apartment, with a friendly and helpful staff from the Hotel Central. Staying here was the best decision made so far this vacation!
Stayed 3 nights in Apr 2024

10/10 Excellent

Anthony

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect apartment and location for a family stay in Lucerne.
Stayed 9 nights in Jan 2024

10/10 Excellent

Hwee Hoong Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
The check-in/out process was easy. The staff at reception were very friendly and apartment had everything we needed.
Stayed 4 nights in Dec 2023

10/10 Excellent

Jonathan

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, great staff and service.
Stayed 7 nights in Sep 2023

10/10 Excellent

Angela

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely amazing stay for 3 nights in this beautiful apartment and very central to everything we wanted to do and see! Highly recommend for a short stay. Wish we could have stayed longer
Stayed 3 nights in Aug 2023

8/10 Good

Muniba

Traveled with family
Liked: Cleanliness, amenities
Nice property close to the train station. Very convenient . Check in is at Central Hotel and then apartment itself is down the road in a separate location. We had delayed baggage from our flight which was later delivered to the hotel. No one notified us until when it was time for check out we asked about our baggage. If we had not asked we would have missed it. Otherwise clean and wonderful location.
Stayed 3 nights in Aug 2023

8/10 Good

Inderprit

Traveled with family
Liked: Cleanliness, amenities
Dislikes- Drainage in the shower room was not good. The wash basin drainage was poor. When reported to the girl at reception, her question was offensive implying we had put something down the sink. We also had to wait for 40 minutes to check in as the apartment wasn't ready. Nico the Concierge who we dealt with was excellent,very helpful and friendly. If you want a good view then unfortunately you will be staring at a side wall of a church. We were not bothered about the view so was ok for us. The apartment should be checked for proper drainage etc before the next guest moves in. Likes- The apartment is very cosy, spacious and homely. It has everything you need for a comfortable stay. Only 4 to 5 minutes walk from the station. We can stay here again. Owners please advise staff to not accuse guests for something they report. Please thoroughly check the drainage before the next guests arrive.
Stayed 7 nights in Aug 2023

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