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Recent guest reviews

First time staying there & was pleasantly surprised. Good hotel for the price. Will stay again

They had no hair dryers in the room. I had 4 girls with me.

Very quiet and convenient location -no issues at all

Good location just off Highway 27. Clean hotel and friendly staff.

Facility was clean, reasonably prices, and the staff was very nice

ac did not work was very hot.plus a baby next door was crying for 4-5 hours parents where not trying to help there baby.

Very nice staff and good breakfast. Clean room, comfy beds. Will stay again.

This hotel was nice, the breakfast was excellent, staff was friendly. Room size was good, decor was was updated and clean. The only negative was that the bed was very squeaky. It was actually pretty comfortable but everytime you moved it would squeak.

Bed was very uncomfortable. Breakfast food was stale and not supplied well. Front desk lady was the person having to take care of the breakfast. They gave us coupons for breakfast and told us we had to bring them with us and no one was there to take them. We won't ever stay there again. Oh the fan in the bathroom was very very noisy.

Stay at the hotel. Had my step daughter boyfriend and 2 other local friends visit. We ordered pizza, swam at the pool. Because unregistered guest swam in the pool we were charged 90.50 extra. Very rude, refused to give me a receipt. Opened case up with corporate.

The room was small for a suite. The breakfast was the typical waffles with eggs, muffins, coffee, juice, etc. The pool was indoors, and the kids enjoyed it.

the hotel experienceexceeded my expectation. I like this hotel very much and I will recommend to anybody

This hotel is very clean on the hallways , room are a bit on the worn side. All in all a good place to rest your head .

When we checked into the hotel about 6-6:30 PM, we were informed that they had a water leak. The plumbers were there and it should be repaired shortly. We went out to eat and when we returned, there was still no water It was restored about midnight (not sure) and we could finally flush the toilet. In the morning I turned on the hot water to shave and shower and there was no hot water! I got no answers from the night clerk or the clerk who came in at 7 AM. She said that she would inform the manager who would be in about 10 AM. It doesn't seem that the manager was too concerned about the situation if he (or she) wasn't coming to work until 10 AM.

Slept well ok room great location close to mall and restaurants

Hotel was clean, but no frills. Breakfast was stake.

Nice rooms. Good breakfast. Unfortunately, way overpriced

Had dropped off a friend for surgury and was exchausted after a half a day drive and long hospital wait, to come this clean, room with everything I needed was great! The bed and comforter with all those pillows was an exceptional sleep!.Free breakfast was very good with real eggs and make your own waffle(In the shape of texas) Late night help could have been nicer, sat on the couch on her phone everytime I passed thru the lobby! Will stay again!

The pictures of the room are NOT what you are getting. I do not know when they were taken, but it's not what we got. The room was clean but run down. the bathroom was a decent size, but barely any water pressure and the drain didn't work. I just feel I should have gotten more than what I paid for.

Interstate 27 Lubbock TX

Hotel highlights

  • Free buffet breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Indoor pool

Best Western Plus Lubbock Windsor Inn is located within a few miles (5 km) of Buddy Holly Center and Clapp Park. This hotel has 64 rooms and welcomes guests with conveniences like free breakfast, an indoor pool, and free in-room WiFi.


Dining

Start your day off right with a free buffet breakfast, served each morning from 6:30 AM to 9 AM.


Rooms

All of Best Western Plus Lubbock Windsor Inn's 64 air-conditioned rooms provide microwaves, refrigerators, and coffee makers. Guests can expect to find free WiFi and TVs with cable channels. Bathrooms have hair dryers and free toiletries. Other standard amenities include free local calls and ironing boards.


Property features

Guests of Best Western Plus Lubbock Windsor Inn have access to an indoor pool, a gym, and free WiFi in public areas. Free parking is included with your stay. The front desk has multilingual staff standing by 24 hours a day to assist with securing valuables and dry cleaning/laundry. Additional amenities include a spa tub, a business center, and express check-in.

Room options

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave (No Pets in room type)

1 King Bed | Sleeps 2

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave (No Pets in room type)

1 King Bed | Sleeps 2

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (No Pets in room type)

1 King Bed | Sleeps 2

Family Suite, 2 Queen Beds, Non Smoking (No Pets in room type;with Sofabed)

2 Queen Beds | Sleeps 6

Guest reviews for Best Western Plus Lubbock Windsor Inn

Everyone (9) Business (4) Couples (18) Family (21) Other (1)
4
Family

First time staying there & was pleasantly surprised. Good hotel for the price. Will stay again

By on Apr 5, 2022

Review comment responded on Apr 5, 2022

Hello Yolanda, Thank you for sharing this experience with us. We truly value you feedback with regards to our price. We continue to reach for ways to improve guest experience in all areas and hope you will experience those continued efforts on your next visit.

4
Family

They had no hair dryers in the room. I had 4 girls with me.

By on Aug 27, 2019

Review comment responded on Aug 28, 2019

Thank you for bringing to our attention your experience and comments regarding your stay in our hotel. We take this very seriously and are very sorry about the issues you faced; this has been forwarded to management. Thank you again for sharing and we hope to earn your business in the future by continuing to evolve and improve guest experience.

4
Family

Very quiet and convenient location -no issues at all

By on Jun 2, 2019

Review comment responded on Jun 2, 2019

We appreciate your rating of our hotel and the feedback you have shared pertaining to our location. On behalf of our entire staff, we thank you for choosing to stay with us and we hope you will give us a chance to serve you again.

3
Everyone

By on Apr 28, 2019

Review comment responded on Apr 28, 2019

We really appreciate you taking the time to rate your experience with us. Please come stay with us again on your next visit to the area.

5
Everyone

Good location just off Highway 27. Clean hotel and friendly staff.

By on Jan 21, 2019

Review comment responded on Jan 22, 2019

It is such a compliment to receive such a wonderful rating. Thank you for taking the time to share about your experience with us and we hope to see you again very soon.

5
Everyone

Facility was clean, reasonably prices, and the staff was very nice

By on Jan 21, 2019

Review comment responded on Jan 22, 2019

Thank you for the incredible rating. We are so glad we were able to provide you with such a wonderful experience and we hope to see you very soon!

1
Everyone

ac did not work was very hot.plus a baby next door was crying for 4-5 hours parents where not trying to help there baby.

By on Jan 6, 2019

Review comment responded on Jan 8, 2019

I want to ensure that you know how much we appreciate guest feedback, it is through insights we are able to better serve our guests. Thank you for sharing regarding your experience with our hotel. Every guest experience is extremely important to us. We value your feedback and thank you for your business.

5
Everyone

Very nice staff and good breakfast. Clean room, comfy beds. Will stay again.

By on Sep 17, 2018

Review comment responded on Sep 18, 2018

We love hearing that we were able to provide you with such a wonderful experience. Our goal is to provide every guest with an exceptional stay. We look forward to your next stay!

4

nice hotel easy off from the freeway

Everyone

This hotel was nice, the breakfast was excellent, staff was friendly. Room size was good, decor was was updated and clean. The only negative was that the bed was very squeaky. It was actually pretty comfortable but everytime you moved it would squeak.

By , from Colorado on Dec 23, 2016

Review comment responded on Feb 6, 2017

Thank you for your review Kristy! We got the squeaky bed problem fixed so next time your stay will be much quieter. Thanks again for letting us know.

3

wont stay again

Everyone

Bed was very uncomfortable. Breakfast food was stale and not supplied well. Front desk lady was the person having to take care of the breakfast. They gave us coupons for breakfast and told us we had to bring them with us and no one was there to take them. We won't ever stay there again. Oh the fan in the bathroom was very very noisy.

By on Jul 25, 2016

Best Western Plus Lubbock Windsor Inn

5410 Interstate 27, Lubbock, TX 79404
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