We were first given a room that had not been cleaned. Others were checking in as well, so when we went back to the lobby the representative was getting overwhelmed with no help and was verbally unprofessional in her complaints. Our next room was not much better, but we were exhausted. The shower curtain had bodily fluid on it, the bed had 2 clumps of nappy hair, and between the bed and nightstand there was visible dirt and trash. There was no hairdryer or coffee pot which seem to be standard in most hotels. The neighboring room was noisy and there seemed to be a few homeless people hanging around in the balconies (it was raining). We did not feel safe and couldn't wait to check out.
the most dirtest motel I ever stay in. I wouldn't recommend it to anyone else to stay terrible experience bath towels was nasty bed sheets had stin on it dirty.
The front desk worker was very rude an there was dead bugs everywhere on the walls where they were killed an neighbors ran in an out an was very loud
Room needs to be redone. Smelled had to use air spray. Other motels were full otherwise I would have left.
Located in Bashford Manor, Budgetel Inn & Suites is 2.7 mi (4.4 km) from Seneca Park and within a 10-minute drive of Louisville Zoo. This 187-room hotel welcomes guests with conveniences like free in-room WiFi, free self parking, and laundry facilities.
Guests can expect free WiFi and flat-screen TVs with cable channels. Bathrooms offer deep soaking tubs and free toiletries. Desks are also included.
Budgetel Inn & Suites features free WiFi in public areas, refrigerator in a common area, and laundry facilities. If you decide to drive, there's free parking. The 24-hour front desk has staff always at the ready. Additional amenities include an ATM, a vending machine, and a garden.
We were first given a room that had not been cleaned. Others were checking in as well, so when we went back to the lobby the representative was getting overwhelmed with no help and was verbally unprofessional in her complaints. Our next room was not much better, but we were exhausted. The shower curtain had bodily fluid on it, the bed had 2 clumps of nappy hair, and between the bed and nightstand there was visible dirt and trash. There was no hairdryer or coffee pot which seem to be standard in most hotels. The neighboring room was noisy and there seemed to be a few homeless people hanging around in the balconies (it was raining). We did not feel safe and couldn't wait to check out.
the most dirtest motel I ever stay in. I wouldn't recommend it to anyone else to stay terrible experience bath towels was nasty bed sheets had stin on it dirty.
We are sorry to hear that your stay was unpleasant. We hope that you will give us another try and book again in the future.
The front desk worker was very rude an there was dead bugs everywhere on the walls where they were killed an neighbors ran in an out an was very loud
Thank you for your feedback and we will address the issues at once.
Room needs to be redone. Smelled had to use air spray. Other motels were full otherwise I would have left.
Thank you on your feedback, we apoligize that your stay was unpleasant and we will work on the issues that you addressed. We hope that you will give us another try in the future.
I am sorry that you had a horrible visit.