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Recent guest reviews

Thank you for the beautiful stay. Much appreciated. Will stay again

It was well located and was clean. The staff was really friendly. They let us check in 2 hours early. I would go back again.

Only stayed one night and for the most part everything was fine. Average hotel, met my needs

It is undergoing renovations. Breakfast was the best. Hot foods, waffles, and pastries. Room was nice enough a bit dated but the rates were great, and this wasn't a big concern to me for this stay.

The check in was longer than normal because only one person was behind the desk answering phones and checking people in. The price for the room on Orbitz was correct, but the pet charge was not. The hotel rep did not recognize the orbit pricing and up charge me by an additional $6.00. The property was very dirty and carpeting desperately needs replacement. The breakfast was sub par and the room jacuzzi was broken. I would not recommend fir the price of stay.

Hotel staff was excellent! Hotel is clean and well kept. It is a aging facility, but the staff is extremely attentive and makes the stay worthwhile and makes it worth choosing this location.

After driving 5 and a half hour(half of it in the rain from tropical storm Harvey) from Illinois, it was great to get greeted by the smile of Chris, the night receptionist manager. When compared to all the hotels I had ever checked into, Chris went above and beyond my expectation. He was extremely helpful when I inquired where I can get a good dinner being it was after 8:30pm when I arrived at the hotel. He pointed out where to go for a good meal. He also pointed to me which bourbon distillery to tour after my bicycle tour was finished as well as some noteworthy places to see locally after I told him I enjoy seeing Lincoln's Boyhood home on my bike tour. Best Western is very lucky to have Chris and his excellent customer service as part of the team. Thanks Chris for making my holiday weekend an memorable one despite the rain.

We booked this hotel for the pool for my 3 year old who rode in a car for 10 hours and a fitness center for myself. We weren't told til we checked in that neither were open for our entire stay.

Convenient to the interstate and seemed OK for one night. I would not consider for an extended stay. The "Queen" beds seemed a little small and we were told they had no roll-away beds available so one child had to sleep on the floor.

Pretty nice place right off 65. My room was on interstate side, traffic was noisy. Door did not seal well, more noise. Breakfast was good. I would stay again just for convenience

Disappointing compared to other BW Plus hotels I've stayed in. Rooms are out-of-date as is decorating .

Free continental breakfast. Close to restaurants and has stations. Cozy site

1 night stay. no surprises. Typical interstate motel. Nice staff.

Clean room, good staff and pretty god breakfast. Would stay there again.

Excellent hotel stay. Just needed a room for one night. The price was unbeatable, especially for a suite with a kitchen! Very clean room! Very comfortable bed! Will DEFINTELY stay at Candlewood again. More comfortable and affordable then most other hotels I've stayed at over the past several months.

We enjoyed our stay there. However, the WIFI would not hold a connection. Since it was a one night stay, we didn't complain, but that could be a problem.

Amazing hotel free breakfast at Dennys near everyone

S Lakeview Dr Shepherdsville KY

Hotel highlights

  • Free full breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Outdoor pool

Within a short walk of Paroquet Springs Conference Center, Best Western Shepherdsville is within a mile (2 km) of Bullitt County History Museum. This 84-room hotel has conveniences like free breakfast, an outdoor pool, and free in-room WiFi.


Dining

Free full breakfast is included with your stay.


Rooms

The 84 rooms are air-conditioned and have an array of amenities, including coffee makers, free local calls, and ironing boards. 37-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Hair dryers and desks are also standard.


Property features

Guests of Best Western Shepherdsville enjoy an outdoor pool, free WiFi in public areas, and a 24-hour business center. There's free parking if you drive. The 24-hour front desk has staff standing by to help with luggage storage, and answer any questions about the accommodations. Additional amenities include a seasonal outdoor pool, coffee/tea in a common area, and free newspapers.

Room options

Standard Room, 1 King Bed, Non Smoking

1 King Bed | Sleeps 2

Executive Room, 1 King Bed with Sofa bed, Non Smoking (with Sofabed)

1 King Bed and 1 Double Sofa Bed | Sleeps 4

Standard Room, 2 Queen Beds, Non Smoking

2 Queen Beds | Sleeps 4

Standard Room, 1 King Bed, Accessible, Bathtub

1 King Bed | Sleeps 2

Guest reviews for Best Western Shepherdsville

Everyone (10) Business (3) Couples (2) Family (5) Other (1) Friends (2)
5
Business Business

Thank you for the beautiful stay. Much appreciated. Will stay again

By on Mar 25, 2020

Review comment responded on Apr 9, 2020

So glad you enjoyed your stay. Please come again.

5
Family

It was well located and was clean. The staff was really friendly. They let us check in 2 hours early. I would go back again.

By on Oct 6, 2019

Review comment responded on Nov 1, 2019

Thank You. We appreciate your input and look forward to seeing you again soon.

4
Family

Only stayed one night and for the most part everything was fine. Average hotel, met my needs

By on Sep 29, 2019

Review comment responded on Nov 1, 2019

Thanks. Please come again.

5
Everyone

By on Jul 17, 2019

5
Everyone

By on Jul 17, 2019

4
Family

It is undergoing renovations. Breakfast was the best. Hot foods, waffles, and pastries. Room was nice enough a bit dated but the rates were great, and this wasn't a big concern to me for this stay.

By on May 31, 2019

Review comment responded on Jun 4, 2019

Thank you

2
Family

The check in was longer than normal because only one person was behind the desk answering phones and checking people in. The price for the room on Orbitz was correct, but the pet charge was not. The hotel rep did not recognize the orbit pricing and up charge me by an additional $6.00. The property was very dirty and carpeting desperately needs replacement. The breakfast was sub par and the room jacuzzi was broken. I would not recommend fir the price of stay.

By on Apr 29, 2019

4
Everyone

By on Mar 25, 2019

4
Everyone

Hotel staff was excellent! Hotel is clean and well kept. It is a aging facility, but the staff is extremely attentive and makes the stay worthwhile and makes it worth choosing this location.

By , from Cincinnati on Nov 13, 2017

Review comment responded on Dec 8, 2017

Thanks so much for your comments. We appreciate your business and please come stay again.

5

close location to old kentucky home bicycle tour

Everyone

After driving 5 and a half hour(half of it in the rain from tropical storm Harvey) from Illinois, it was great to get greeted by the smile of Chris, the night receptionist manager. When compared to all the hotels I had ever checked into, Chris went above and beyond my expectation. He was extremely helpful when I inquired where I can get a good dinner being it was after 8:30pm when I arrived at the hotel. He pointed out where to go for a good meal. He also pointed to me which bourbon distillery to tour after my bicycle tour was finished as well as some noteworthy places to see locally after I told him I enjoy seeing Lincoln's Boyhood home on my bike tour. Best Western is very lucky to have Chris and his excellent customer service as part of the team. Thanks Chris for making my holiday weekend an memorable one despite the rain.

By , from Peoria, Illinois on Sep 8, 2017

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