Better than expected
They couldn’t find my reservation and took over half an hour to get the room key. He wasn’t helpful at all
Would like hand bar in shower.
The staff were very friendly. Plenty of parking. Not too far from restaurants. The prices are reasonable. I would definitely stay here again next time I'm in Santa Clarita.
Very clean & comfortable. Very roomy room. Coffee decent. Road noise louder than I might prefer. Bedside lamps would not come on. Occasional WiFi issues but it did eventually work. TV remote buttons inconsistent. Other than these technical setbacks the room & stay was nice.
Rooms were nice bed was comfortable but the property felt aged. Parking was full late at night which required street parking. No real amenities were at this property.
Nice hotel. Clean. Some road noise in early morning but tolerable
Great customer service from Ruben over the phone and from Art in person. Very professional and friendly at the same time. Rooms were very clean and they cleaned the room each day and changed the towels. Changed our room without a hassle. Thank you Art. You can get product anywhere. But good customer service is worth noting.
I like the calm area . Very quiet and open! Beautiful lawn
Nice place, fun decor, comfy beds. Nice large fridge and microwave. Price pretty high for this class of hotel. WiFi was a pain to hook up and horribly slow-I ended up using my phone’s WiFi.
Very quaint, very comfortable. The bed was awesome very comfortable. Just a nice place to stay. The staff was very appreciative of my Stay ,and they even made Coffee for me at an earlier than normal time in the morning! It also has great views of the surrounding mountains.
I am still staying in the hotel ..one of the worst hotel ever stayed ..some of the photos liste with hotel is not correct ..room is in terrible conditions ..man pillows they are $2 pillows can’t sleep ..I am going add real pictures soon. This hotel is way below super 6 hotel standards it doesn’t qualify for more that 1 star even less ..you don’t enjoy staying here look for better option ..I paid $106 and it is not worth $16 trust me ..or check the room before taking the room
The staff was friendly and upon check in we did not encounter any problems. Everything was clean, bed is comfy and the rooms look recently renovated. It was about a 15 minute drive to Magic Mountain and is a short drive to shops and food. Would recommend and stay here again. Plus they have complementary coffee which was nice.
The water was cold as hell and we waited 20 minutes to see if it warmed up but never did and we booked our hote in advance but yet had to pay the day of checking in
Friendly staff, very clean room. Traffic was a bit loud from the street, as our room was near the front of the property.
The location is very good. The Internet connection was fast also.
I really enjoyed this family owned motel really nice guest service and accommodating amazing comfortable bed with soft fur blankets a fridge and microwave and a iron and overrall great atmosphere
Located 1.9 mi (3.1 km) from Henry Mayo Newhall Memorial Hospital, Santa Clarita Motel is within a 10-minute drive of Mountasia Family Fun Center. The 34 rooms at this motel include refrigerators, microwaves, and flat-screen TVs.
Flat-screen TVs come with cable channels, and free WiFi keeps guests connected. Refrigerators, microwaves, and free local calls are also available.
Guests of Santa Clarita Motel enjoy free WiFi in public areas, express check-out, and laundry facilities. If you drive, put free parking to good use. Front-desk staff are standing by 24/7 to assist with any requests.
Better than expected
They couldn’t find my reservation and took over half an hour to get the room key. He wasn’t helpful at all
Would like hand bar in shower.
Dear guest, thank you so much for taking time out of your busy schedule to review us. We are delighted with your decision to stay with us. We have duly noted your concern, and we will work hard to address them. We would love the opportunity to redeem ourselves with you, should you choose to stay with us again. Best Regards, Santa Clarita Motel Customer Care Team
The staff were very friendly. Plenty of parking. Not too far from restaurants. The prices are reasonable. I would definitely stay here again next time I'm in Santa Clarita.
Dear Guest, Thank you for your kind words! It is very rewarding to hear your perspective of our hotel, and we appreciate that you have acknowledged our efforts to provide a hospitable experience. Our staff would be pleased to learn of your high praise. Thank you for being our guest. We eagerly look forward to your return! Best Regards, Santa Clarita Motel Customer Care Team
Very clean & comfortable. Very roomy room. Coffee decent. Road noise louder than I might prefer. Bedside lamps would not come on. Occasional WiFi issues but it did eventually work. TV remote buttons inconsistent. Other than these technical setbacks the room & stay was nice.
Dear Guest, Thank you for your review of the recent stay with us. We are sensing some mixed sentiments in your review which is a perfect measure of the kind of hospitality that we're providing and the necessary improvements which still need to be introduced from our side. There's nothing called a perfect hotel experience if the guests do not take to this platform to voice their opinion with extreme honesty. We thank you for sharing your concerns with us along with the positives. We assure you that we'll look into these areas and take the necessary corrective action by assigning the respective teams to their respective tasks. We look forward to welcoming you again and assure you the best of our services in the future! Best Regards, Santa Clarita Motel Customer Care Team
Rooms were nice bed was comfortable but the property felt aged. Parking was full late at night which required street parking. No real amenities were at this property.
Dear Guest, Thank you for taking the time to share your experience regarding the recent stay! We are so glad to hear from you and to learn that we were able to give you a pleasant, comfortable, and convenient experience. There is always room for improvement, and taking a cue from your feedback, we will surely work hard to enhance the overall guest experience at our hotel. We thank you for choosing us and we hope that your next trip is just around the corner! Best Regards, Santa Clarita Motel Customer Care Team
Nice hotel. Clean. Some road noise in early morning but tolerable
Dear Guest, We are thrilled to hear you took a chance at our property and loved it! Looking forward to welcoming you back in the future with us for another exciting stay! Best Regards, Santa Clarita Motel Customer Care Team
Great customer service from Ruben over the phone and from Art in person. Very professional and friendly at the same time. Rooms were very clean and they cleaned the room each day and changed the towels. Changed our room without a hassle. Thank you Art. You can get product anywhere. But good customer service is worth noting.
Dear Guest, Thank you for your kind words! It is very rewarding to hear your perspective of our hotel, and we appreciate that you have acknowledged our efforts to provide a hospitable experience. Our staff would be pleased to learn of your high praise. Thank you for being our guest. We eagerly look forward to your return! Best Regards, Santa Clarita Motel Customer Care Team
I like the calm area . Very quiet and open! Beautiful lawn
Hi Sonia, Thank you very much for your encouraging comments on the various aspects of our service. To be held in such high regard by our customers is surely a dream come true for us and this is motivation enough for us to keep scaling greater heights. We're glad that our amenities and overall ambiance suited your needs. Do expect enhanced levels of commitment on every visit! Best Regards, Santa Clarita Motel Customer Care Team
Nice place, fun decor, comfy beds. Nice large fridge and microwave. Price pretty high for this class of hotel. WiFi was a pain to hook up and horribly slow-I ended up using my phone’s WiFi.
Dear Guest, Thank you very much for your encouraging comments on the various aspects of our service. To be held in such high regard by our customers is surely a dream come true for us and this is motivation enough for us to keep scaling greater heights. We're glad that our amenities and overall ambiance suited your needs. However, we regret the inconvenience caused due to the WiFi. We will definitely look into this issue and fix it. We hope that you will return to us soon! Please expect enhanced levels of commitment on every visit! Best Regards, Santa Clarita Motel Customer Care Team
Dear Guest, Thank you for your helpful feedback. We're sorry for the lapse that occurred in hunting your reservation and we apologize greatly on behalf of our staff for the delay. We regret the inconvenience caused to you and we assure you that this will never repeat. Please give us another chance! Best Regards, Santa Clarita Motel Customer Care Team