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Recent guest reviews

We thought it was strange that there was no fan or nightlight in the bathroom and we were disappointed that there was no hot tub.

I like there cleanness, however I was surprise they don't offer tooth brush, toothpaste, shower hat etc, but they did give me a tooth brush after I asked for it.

Staying at the Holiday Inn should be simple enough and I would expect a decent room and no problems. Unfortunately, we had a clogged tub that filled up immediately, which tells me they did not clean it or ignored it prior to my arrival. They also bring in bus loads of tourists for single night stays which create lots of traffic, noise, and inconsiderate people who like to have family meetings in the hallway before 7am. With kids running around the hallways and people slamming doors against the security swing locks repeatedly early in the morning, I would avoid this place if you want some peace and quiet and sleep.

I love this hotel. This is our number one choice when we are in the area. The staff is always helpful and friendly and the hotel overall is always clean and tidy. My only complaint was the pillows. They were a little too soft for me and I had to stack 2 for enough support. That was the only thing that was off for me. Everything else was on point as always. Thanks so much Holiday Inn we look forward to our next visit.

Free use of computer printer and scanner is a HUGE plus

Good hotel close to restaurants and shopping centers

Very nice hotel...have stayed there more than a few times. Will definitely return.

Staff was very friendly and convient to shops and restraunts

Hotel staff did everything in their power to accommodate my needs. I will definitely be staying here again if need be.

Blown away by Front desk staff, spoke to and interacted with more than one, eye contact, customer service, top 5 diamond quality.This stay was over a major Holiday, where most would be or at least appear upset, fustrated or bothered by the fact they were at work and not with their families. Facility and ammenities, much better than most overly expensive hotels back home. From the quality and amount of towels to the coffee maker in the room, heated pool and surprised goodie bag in your room. All your needs in one, microwave, clean refrigerator, desk and lounge chair. Only complaint, room was not vacummed upon arrival. Lounge chair had a large round stain on it, left a $5 dollar tip the first night with a note to please leave 2 xtra sets of towels, toilet paper and an extra sheet (to cover the lounge chair) besides the extra toilet paper, the other items were not left as requested. Room is also s bit small (stayed in a double) which is dissapointing because one of their neighbors does have same quality rooms but much bigger with area to eat and separate mini kitchen, larger bathroom with separate sink area. But in this stay, the Front Desk and breakfast restaurant staff, definately made it a great stay!

This hotel was nice, clean, and close to everything. Stores, restaurants, and major roads. The staff was excellent and super friendly. Lobby was bright and clean and decorated for Halloween which I loved. The only downside was the bathroom. It was very small. The shelf that holds the towels is right above the sink counter so I kept bumping it while trying to get ready. The shower also doesn't have enough water pressure. For someone like me with thick hair I need decent water pressure and even switching the settings on the showerhead didn't give enough pressure. Overall this was a great hotel and I would definitely recommend it!

Enjoy our stay for the most part, clean room and nice amenities, friendly staff that will go out of their way to make sure you are happy, but price is a little steep for a hotel that's not all that new.

No water No slipper I don't like this air condition. Looks So old

I like the location it was quiet and people is nice

The person who cleaned our room was terrible , moved my things around , even moved my book to the drawer ( didnt even know it until searching for quite a while) . Moved my tissue box beside the bed to the toilet. This is not good. Shouldnt move around somebody's stuffs around the room. Especially moving it to the drawer that i wouldnt know.

East Garvey Avenue North West Covina CA

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining
  • Outdoor pool

Holiday Inn West Covina places you within a few miles (5 km) of South Hills Country Club and Citrus Valley Medical Center - IC Campus. This 132-room, 3.5-star hotel has a restaurant, an outdoor pool, and free in-room WiFi.


Dining

In addition to a meal at the onsite restaurant, you can also enjoy a drink at the bar/lounge. Savor a meal from the comfort of your room with room service.


Rooms

All 132 air-conditioned rooms feature microwaves, refrigerators, and coffee makers. Flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms have hair dryers and free toiletries. Free newspapers, free local calls, and ironing boards are also available.


Property features

At Holiday Inn West Covina, guests enjoy features like an outdoor pool, a fitness center, and free WiFi in public areas. There's free parking and limo/town car service. Multilingual staff at the 24-hour front desk can assist with luggage storage, dry cleaning/laundry, and securing valuables. Additional amenities include conference space, a business center, and free newspapers.

Room options

Room, 1 King Bed, Accessible, Non Smoking (Hearing)

1 King Bed | Sleeps 2

Room, 1 King Bed, Accessible, Non Smoking (Hearing, Roll-In Shower)

1 King Bed | Sleeps 2

Suite, Non Smoking

2 Queen Beds | Sleeps 4

Room, 1 King Bed, Non Smoking (Leisure)

1 King Bed | Sleeps 2

Guest reviews for Holiday Inn West Covina

Everyone (30) Couples (1) Family (4)
4
Everyone

By on Aug 9, 2020

4
Family

We thought it was strange that there was no fan or nightlight in the bathroom and we were disappointed that there was no hot tub.

By on Dec 9, 2019

4
Everyone

By on Sep 1, 2019

4
Family Family

I like there cleanness, however I was surprise they don't offer tooth brush, toothpaste, shower hat etc, but they did give me a tooth brush after I asked for it.

By on Aug 19, 2019

4
Everyone

By on Jul 16, 2019

1
Partner Couples Family

Staying at the Holiday Inn should be simple enough and I would expect a decent room and no problems. Unfortunately, we had a clogged tub that filled up immediately, which tells me they did not clean it or ignored it prior to my arrival. They also bring in bus loads of tourists for single night stays which create lots of traffic, noise, and inconsiderate people who like to have family meetings in the hallway before 7am. With kids running around the hallways and people slamming doors against the security swing locks repeatedly early in the morning, I would avoid this place if you want some peace and quiet and sleep.

By on May 9, 2019

5
Everyone

I love this hotel. This is our number one choice when we are in the area. The staff is always helpful and friendly and the hotel overall is always clean and tidy. My only complaint was the pillows. They were a little too soft for me and I had to stack 2 for enough support. That was the only thing that was off for me. Everything else was on point as always. Thanks so much Holiday Inn we look forward to our next visit.

By on Jan 22, 2019

5
Everyone

Free use of computer printer and scanner is a HUGE plus

By on Jan 18, 2019

4
Everyone

By on Oct 15, 2018

Review comment responded on Nov 14, 2018

Greetings, Thank you for taking the time to write us about your recent stay at our property. We always appreciate candid comments, especially from you, as it is the most accurate measurement of our success at providing the best services and products to our most valued guests. We are delighted to know that you have enjoyed the facilities, accommodation, location and staff services during your multiple visits. Please continuously return to us for your next accommodation and we would continuously welcome you with our best hospitality. Thank you for choosing The Holiday Inn, West Covina.

5
Everyone

By on Sep 11, 2018

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