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Recent guest reviews

Clean, spacious hotel. Comfortable bed, clean and modern bathroom. Convenient location on 405 and Santa Monica blvd, close to UCLA, but may not be a good location for sensitive people (not me) since you may hear traffic noise. Busy to drive in and out in the morning, but many parking spaces available with a fee. Overall I liked my stay and recommend this Holiday Inn!

Overall very nice, but the freeway noise was way too loud. They didn’t do a very good job of sound proofing.

It’s close to the highway which is good for transportation but noisy for sleeping

It was noisy, I woke up nearly hourly from something (someone playing music, someone’s alarm clock, traffic...) otherwise was fine.

Nearby a lot of good restaurants that are walkable.

Very clean hotel. Staff was very friendly. There was free breakfast every morning and coffee refilled everyday in the room. Beds were very comfortable.

Staff was nice and accommodating. It was between Hollywood and Santa Monica Beach so it was in the perfect location. Lots of eateries down the block or just around the corner within short walking distance.

I chose this hotel because of price and location. It wasn't too far from the beach and the price was good. It was more quiet than I expected since it was right off the freeway. Clean and cozy rooms. The breakfast was fantastic and I liked that they stayed serving until 930.

pleasent, would have preferred a lot less busy location

Extremely friendly staff & great location for freeway access with pretty standard HI Express amenities. Is actually a converted older place so rooms have outside access but are updated to what we have grown to expect. One nice unexpected treat was that the breakfast area is in an outside courtyard with side curtains & heat lamps in case of wind/rain/cooler temps. All in all a great value for the area. Parking is available in underground garage for a small fee, but definitely worth it.

The staff is very friendly. The first day I came to the hotel, they have free sandwiches. The breakfast is good btw.

entire block closed off for freeway construction each night. biggest ripoff of my life. they should have paid ME to stay there... BBB, Department of Commerce, Chamber of Commerce, and every other government/ private organization I can think of will hear of this scam. Including local media...

Fine! But terribly overpriced.

Needed a hotel near LAX that wasn't too far from Pasadena--we were there for the Rose Bowl and one couple was flying in late to LAX. This place is literally on the corner of the 405 and Santa Monica Blvd.--and I mean right on!!Traffic noise was horrendous--about 40% of the rooms face Santa Monica Blvd. The rooms are nicely re-done in an IKEA sort of way but this place is old!! Two levels of underground parking that have scary entrances and exits---and don't trust the ad--they charge $7 a day to park there---and there are no options. The breakfast buffet was quite good but the eating area is in the outdoor "atrium" on the second floor. It was 45 degrees there during our stay and the coffee was essential to keep our hands from going numb. The good- location was very handy to LAX, Santa Monica Pier, 3rd Street Promenade and an easy drive to Pasadena. If location matters, moderate cost is your goal and your expectations are kept in check---this is the place!

The only complaint I had is that the fitted sheets on the bed were skimpy; every night the bottom sheet came untucked the instant I turned over in bed. I don't think I'm especially athletic in my sleep, so I think the problem is the skimpy sheets. Other than that, the hotel was great. Nice continental breakfast, comfy room, as advertised. Close to I-405 (maybe too close) and Santa Monica Boulevard, and handy for going places in L.A.

Comfortable Beds, extremely clean room, friendly and helpful staff, sufficient parking, central location from all attractions, great breakfast will carry you for the day, would recommend and will definitely stay there again

Staff was very helpful. However, after I checked in and went out for dinner, when I came back there were three police officers and yellow tape on the doors. Apparently someone robbed or attempted to rob the front desk. There was no staff at front desk to explained what happened. So, I just took the elevator up to my room and secure the door .

It was clean, fully stocked with shampoo,conditioner, soap and lotion. My son was able to get a razor from the desk clerk. No bellhop, so as a female, it's good to know that ahead of time. Very friendly staff. They serve a moderately good breakfast. THe beds, location and noise level were excellent. Cleaverly designed room to give you a curved bench next to the desk to eat or have beverages with friends. TV options were good with HBO included and games for the younger set. THe parking was underground and they were generous about it. My visitors could park there and not give them any info. I'd stay there again, but for having to smoke in the garage.

Santa Monica Blvd Los Angeles CA

Room options

Room, 1 Queen Bed, Accessible, Bathtub (Mobility)

1 Queen Bed | Sleeps 2

Standard Room, 1 King Bed, Non Smoking

1 King Bed | Sleeps 2

Room, 2 Queen Beds, Non Smoking

2 Queen Beds | Sleeps 4

Room, 1 Queen Bed, Accessible, Non Smoking (Roll-In Shower)

1 Queen Bed | Sleeps 2

Guest reviews for Holiday Inn Express West Los Angeles

Everyone (5) Business (5) Couples (1) Family (9) Other (3)
4
Everyone

By on Oct 15, 2019

Review comment responded on Oct 17, 2019

Thank you for your rating.

4
Friends Business Business

Clean, spacious hotel. Comfortable bed, clean and modern bathroom. Convenient location on 405 and Santa Monica blvd, close to UCLA, but may not be a good location for sensitive people (not me) since you may hear traffic noise. Busy to drive in and out in the morning, but many parking spaces available with a fee. Overall I liked my stay and recommend this Holiday Inn!

By , from Houston on Aug 23, 2019

Review comment responded on Aug 25, 2019

Hello JM, Thank you for your feedback and comments. We appreciate your review regarding your recent stay with us. Sometimes it can get loud from the street noise but we do have ear plugs and sound machines that we can provide for you guys. Holiday Inn Express Team

4
Family Family

Overall very nice, but the freeway noise was way too loud. They didn’t do a very good job of sound proofing.

By , from Minneapolis on Aug 5, 2019

Review comment responded on Aug 9, 2019

Thank you for taking the time and providing your feedback. At times it can get noisy outside because of the traffic we do provide ear plugs and sound machines that can minimize the noise from outside.

4
Business Business

It’s close to the highway which is good for transportation but noisy for sleeping

By on Jun 21, 2019

Review comment responded on Jun 26, 2019

Thank you for your rating.

3
Business Business

It was noisy, I woke up nearly hourly from something (someone playing music, someone’s alarm clock, traffic...) otherwise was fine.

By on Jun 18, 2019

Review comment responded on Jun 18, 2019

Hi Anonymous, Thank you for providing us your feedback and comments. We apologize for the inconvenience of the street noise we do have earplugs and sound machines that we can provide upon check-in. Holiday Inn Express Team

5
Business Business Family

Nearby a lot of good restaurants that are walkable.

By on Jun 11, 2019

Review comment responded on Jun 12, 2019

Thank you for the review. We are appreciate your feedback.

4
Everyone

By on Oct 22, 2018

Review comment responded on Oct 28, 2018

Thank you for taking the time and giving us your feedback.

5

nice hotel. very clean.

Everyone

Very clean hotel. Staff was very friendly. There was free breakfast every morning and coffee refilled everyday in the room. Beds were very comfortable.

By on Sep 25, 2016

Review comment responded on Sep 27, 2016

Thank you for reviewing our hotel. I am so happy to hear you had an excellent stay with us and that all aspects of your stay were enjoyable. We hope you come visit if you are ever in the area again. Sincerely, Joshua W. Guest Service Ambassador

5

nice staff.

Everyone

Staff was nice and accommodating. It was between Hollywood and Santa Monica Beach so it was in the perfect location. Lots of eateries down the block or just around the corner within short walking distance.

By , from tulsa, oklahoma on Sep 17, 2016

Review comment responded on Sep 17, 2016

Hello Chris, I am so happy to hear that you enjoyed your time in LA. We are certainly right in the center of all of the main attractions of west LA. I am glad you were able to take advantage of it. We would love to have you visit again if you are ever in the area. Sincerely, Joshua W. Guest Service Ambassador

5

quiet and comfy

Everyone

I chose this hotel because of price and location. It wasn't too far from the beach and the price was good. It was more quiet than I expected since it was right off the freeway. Clean and cozy rooms. The breakfast was fantastic and I liked that they stayed serving until 930.

By , from san diego on Jul 24, 2016

Review comment responded on Mar 29, 2020

Hello Jerie, Thank you for your kind review of our hotel. We are happy to hear you enjoyed your stay with us and were able to take advantage of our proximity to so many great locations. Our breakfast has become a main part of our hotel experience so we are pleased to hear you enjoyed the breakfast. Thank you again for taking the time to provide us your feedback and we look forward to seeing you again soon. Sincerely, Luis A. General Manager

Holiday Inn Express West Los Angeles

11250 Santa Monica Blvd, Los Angeles, CA 90025
url importing https://www.orbitz.com/Los-Angeles-Hotels-Holiday-Inn-Express-West-Los-Angeles.h19104-p2.Hotel-Reviews