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Recent guest reviews

The beds were smaller than the ones we booked. The rooms carpet smelled. The tub was dirty.

The only thing about the hotel that was amazing was the comfortable bed other than that the hotel smelled like cigarettes and the bathroom shower was beyond dirty I had to put a towel in the tub just to shower !!!

The space in the room and the bathroom and the washing facilities are too narrow. I see blood stains on the sheets. I won’t go back. I don’t recommend any friends to book this hotel.

there was ants and spiders in the room like they owned the place. Also we asked for more towels and they could not supply with any, even if I offered to pick them up.

Room was small, not as nice as the photo displayed on the internet. Rug on floor was dirty, worst breakfast I’ve ever had.

It just remodeled. Ok for the price. Will not come back.

Tried to cancel this room several times but could not get a confirmation and ended up having to pay for one unused nite which we were then offered the same room for $40 extrs per nite. Of the four hotels we stayed in during our trip to SoCal this was far and away the worst hotel. Would not recommend it to anyone.

I had a very nice stay at this property. Rooms are clean & updated. No false advertising, the rooms actually look like the pictures posted. The location was quiet and the staff was friendly. I would definitely stay here again!

The condition is OK. Its price is not high. Here is only suitable to transaction.

Over all it was a nice hotel and room loved the bed and the fact that it had a balcony. It was super calm till the second day when someone above my room forgot to turn off the shower water and it spilled onto the floor which then can pouring down out of my restroom light fixture. It looked like a water fall in my restroom but they took care of it.

This room is okay . It is convenient because it is close to a lot of restaurants and shopping centers. Very close tho freeway too .

Bathroom was disgusting. And whole room smelled like mildew

It was okay until I noticed I left important paperwork, a stack of winning lottory scratchers and parking tickets in the restroom. Then when I called to see if they were found the next day, front desk said they'd call me right back but didn't. Called back the next day and didn't remember me and just nonchalantly told me that they weren't found. And just brushed me away. I know they were left there, and I know it was because of those winning scratchers I didn't get my belongings back. It was not the customer service I was expecting. Never going to stay at that place again.

THERE WAS A BIG RAT. There was big black stains on the floors. In the bed there was stains in the sheets. It was gross.. I have told the front desk and they had told me they can't do nothing about our stay but find another hotel go next time!!

Dirty! They don't clean bath tub. No flatted sheet. Good luck on hoping they will change the douvet cover. No Wifi, false advertisment! I had to take cold shower the first day because faucet didn't work. We had 3 rooms, want to leave after the bad experience, but they won't refund, had to stuck there for 4 days.

I booked one night at this hotel because it's one of stops of a bus tour. But this hotel should call "motel". 1. The room is small, not very clean, not quiet(easily hear noise from next door), everything looks old. 2. I paid third person's fee, but there are only two bath towels in the room. 3. I have booked a number of hotels worldwide, but it's the first time for me to be asked $100 deposit in advance in cash or credit card by this hotel for in case you damage something. The service person told me the deposit will be refund when I checked out. But they refused to do so for me because I paid the deposit by credit card. They told me it would take 2~3 days to get refund. I refused, and asked them to check room now and voided the charge if everything looks good. 4. The service person is not friendly

When I got there the lady seemed overwhelmed. I asked her how her day was and she said stressed. I gave her my reservation number and she looked at me and asked "can you please do me a favor?" I was surprised to find out she wanted me to CANCEL MY RESERVATION! I asked why, and she said because the hotel was fully booked. I refused to cancel and told her I would only do so if she refunded my cash because the deal I bought was not refundable. She said "wait" and spent 10 minutes investigating on her computer. Finally she said "okay here" and gave me the room keys. The room was clearly thrown together and not prepared as it was missing some towels and the bedsheets were not put on the mattress correctly. It was a place to sleep but not recommended for any other reason than to crash for the night.

Rosemead Blvd Rosemead CA

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining
  • Concierge services

Located 1.3 mi (2.1 km) from Saint Sava Serbian Orthodox Church, Bokai Garden Hotel is within a 5-minute drive of San Gabriel Mission. This 100-room hotel has a restaurant along with conveniences like free in-room WiFi and free self parking.


Dining

The onsite restaurant is perfect for a quick bite to eat.


Rooms

All 100 air-conditioned rooms provide phones. 42-inch flat-screen TVs come with satellite channels, and guests can stay connected with free WiFi. Hair dryers are also standard.


Property features

Bokai Garden Hotel features free WiFi in public areas and a TV in a common area. You can put free parking to good use if you drive. The 24-hour front desk has staff standing by to help with tours/tickets and luggage storage.

Room options

Deluxe Queen Room with Two Queen Beds

2 Queen Beds | Sleeps 4

Deluxe Queen Room with Two Queen Beds with Balcony

2 Queen Beds | Sleeps 4

Double Room with Two Double Beds

2 Double Beds | Sleeps 4

Deluxe Room, 1 King Bed, Balcony

1 King Bed | Sleeps 3

Guest reviews for Bokai Garden Hotel

Everyone (19) Couples (9) Business (2) Family (5) Other (2) Friends (4)
1
Everyone

By on Oct 17, 2020

1
Family

The beds were smaller than the ones we booked. The rooms carpet smelled. The tub was dirty.

By on Jan 14, 2020

1
Everyone

By on Dec 30, 2019

3
Partner Couples

The only thing about the hotel that was amazing was the comfortable bed other than that the hotel smelled like cigarettes and the bathroom shower was beyond dirty I had to put a towel in the tub just to shower !!!

By on Aug 30, 2019

3
Everyone

By on Jan 1, 2019

Review comment responded on Jan 3, 2019

Thank you for stayed with us.

2
Everyone

The space in the room and the bathroom and the washing facilities are too narrow. I see blood stains on the sheets. I won’t go back. I don’t recommend any friends to book this hotel.

By , from san francisco on Aug 26, 2018

2

bugs

Everyone

there was ants and spiders in the room like they owned the place. Also we asked for more towels and they could not supply with any, even if I offered to pick them up.

By on Jul 4, 2018

2
Everyone

Room was small, not as nice as the photo displayed on the internet. Rug on floor was dirty, worst breakfast I’ve ever had.

By on Jun 11, 2018

3

acceptable with the price

Everyone

It just remodeled. Ok for the price. Will not come back.

By , from San Francisco, CA on Feb 13, 2018

1

a disaster

Everyone

Tried to cancel this room several times but could not get a confirmation and ended up having to pay for one unused nite which we were then offered the same room for $40 extrs per nite. Of the four hotels we stayed in during our trip to SoCal this was far and away the worst hotel. Would not recommend it to anyone.

By , from Boise, ID on Jan 4, 2018

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