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Recent guest reviews

Great property to stay at. The staff is very nice and helpful!! The rooms were pretty clean, had a bit of problem with plumbing, but nothing that would ruin our stay. Easily accessible to the highway and a lot of attractions were 15-30 minutes from the Hotel. Draw backs included no microwave and parking was limited, which one night we drove around looking for the last spot. Would stay here again though.

Location is close to highway. Staff is very friendly and room is clean.

I was very comfortable but they never went in to clean the room or change towels.

Nice rooms

Property was clean, had a coffeemaker inside room, and a Denny's in the parking lot.

The front desk was helpful

Room was clean, staff was friendly. Poor review is because of the shady characters and activity in and around the hotel . I will never stay there again and could never recommend it.

N/A

Loved that checkout was at 12pm, my deposit was back on my card before I checked out.

The staff is very friendly and when you call them for anything they are quick to help. Also, the free breakfast from ihop is delicious.

Not enough parking for the number of rooms they have and the restaurant patrons.

Location has quick access to 101. Clean and spacious room. Two bath sinks was a plus.

Sepulveda Blvd Van Nuys CA

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining
  • Outdoor pool

Sherman Oaks Castle Park is a short stroll from Best Western Plus Carriage Inn, and other popular attractions like Sherman Oaks Galleria are within a mile (2 km). This 3.5-star hotel has 178 rooms and welcomes guests with a restaurant, an outdoor pool, and free in-room WiFi.


Dining

Enjoy a leisurely bite to eat at the onsite restaurant, or have a drink at the bar/lounge. Savor a meal from the comfort of your room with room service, or get a quick energy boost at the coffee shop/cafe. For your convenience, a full breakfast is served for a fee each morning from 5 AM to 11:30 AM.


Rooms

LCD TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries, and beds sport premium bedding. Refrigerators, coffee makers, and free weekday newspapers are also standard.


Property features

At Best Western Plus Carriage Inn, guests enjoy features like an outdoor pool, a gym, and free WiFi in public areas. Free parking is available if you drive. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, luggage storage, and tours or tickets. Additional amenities include a spa tub, a 24-hour business center, and a meeting room.

Room options

Standard Room, 2 Queen Beds, Non Smoking (Pet Friendly)

2 Queen Beds | Sleeps 4

Standard Room, 1 King Bed, Accessible, Bathtub

1 King Bed | Sleeps 2

Standard Room, 1 King Bed, Non Smoking, Refrigerator

1 King Bed | Sleeps 2

Suite, 1 King Bed with Sofa bed, Accessible, Bathtub (with Sofabed)

1 King Bed and 1 Double Sofa Bed | Sleeps 4

Guest reviews for Best Western Plus Carriage Inn

Everyone (5) Couples (3) Family (9)
5
Everyone

By on Feb 21, 2022

5
Family

Great property to stay at. The staff is very nice and helpful!! The rooms were pretty clean, had a bit of problem with plumbing, but nothing that would ruin our stay. Easily accessible to the highway and a lot of attractions were 15-30 minutes from the Hotel. Draw backs included no microwave and parking was limited, which one night we drove around looking for the last spot. Would stay here again though.

By on Jan 3, 2022

Review comment responded on Jan 8, 2022

Daniel-Thank you for taking the time to rate and review your recent stay with us. Your feedback is greatly appreciated and valued.

5
Family

Location is close to highway. Staff is very friendly and room is clean.

By on Dec 29, 2021

Review comment responded on Dec 31, 2021

Thank you for taking the time to rate and review your recent stay with us! Your feedback is greatly appreciated and valued.

4
Family

I was very comfortable but they never went in to clean the room or change towels.

By on Dec 20, 2021

Review comment responded on Dec 24, 2021

Thank you for taking the time to rate and review your recent stay with us! Your feedback is greatly appreciated and valued.

5
Family

Nice rooms

By on Dec 13, 2021

Review comment responded on Dec 15, 2021

Thank you for taking the time to rate your recent stay with us. Your feedback is greatly appreciated and valued.

5
Everyone

By on Dec 2, 2021

4
Family

Property was clean, had a coffeemaker inside room, and a Denny's in the parking lot.

By on Oct 19, 2021

Review comment responded on Oct 20, 2021

Frederick-Thank you for taking the time to rate and review your recent stay with us. Your feedback is greatly appreciated and valued.

3
Family with small children

The front desk was helpful

By on Jul 19, 2021

Review comment responded on Jul 19, 2021

Thank You for taking the time to rate and review your recent stay with us. Your feedback is greatly appreciated and valued.

2
Family Family

Room was clean, staff was friendly. Poor review is because of the shady characters and activity in and around the hotel . I will never stay there again and could never recommend it.

By , from West Chester on Sep 22, 2020

Review comment responded on Sep 24, 2020

Dana-Thank you for taking the time to rate and review your recent stay with us. Your feedback is greatly appreciated and valued. We're sorry you were unhappy with your stay. We will work hard to fix the problems you encountered.

3
Everyone

N/A

By on Aug 4, 2020

Review comment responded on Aug 5, 2020

Thank you for taking the time to rate your recent stay with us. Your feedback is greatly appreciated and valued.

Best Western Plus Carriage Inn

5525 Sepulveda Blvd, Van Nuys, CA 91411
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