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Best Western Plus Carriage Inn

3.5 star property
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Lobby
Premium bedding, in-room safe, desk, laptop workspace
Lobby
Premium bedding, in-room safe, desk, laptop workspace
Fitness facility

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Hot tub
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
5525 Sepulveda Blvd, Van Nuys, CA, 91411
  • Place, Woodley Park
    ‪5 min walk‬
  • Place, Sherman Oaks Castle Park
    ‪15 min walk‬
  • Place, Sherman Oaks Galleria
    ‪2 min drive‬
  • Airport, Los Angeles, CA (LAX-Los Angeles Intl.)
    ‪46 min drive‬
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Room options

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking, Refrigerator

9.2 out of 10
Wonderful
(112 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed) | Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

8.8 out of 10
Excellent
(98 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking (Pet Friendly)

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Standard Room, 1 King Bed, Non Smoking (Pet Friendly)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking (Pet Friendly)

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds, Non Smoking (Pet Friendly)

8.0 out of 10
Very good
(9 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Accessible, Bathtub

8.0 out of 10
Very good
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Bathtub (with Sofabed)

Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Accessible, Bathtub (with Sofabed)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Accessible, Non Smoking

9.2 out of 10
Wonderful
(5 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking, Refrigerator

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Van Nuys

Sherman Oaks Castle Park is a short stroll from Best Western Plus Carriage Inn, and other popular attractions like Sherman Oaks Galleria are within a mile (2 km). This 3.5-star hotel has 178 rooms and welcomes guests with a restaurant, an outdoor pool, and free in-room WiFi.

What's nearby

  • Woodley Park - 5 min walk - 0.3 miles
  • Sherman Oaks Castle Park - 15 min walk - 0.8 miles
  • Sherman Oaks Galleria - 2 min drive - 1.2 miles
  • The Japanese Garden - 6 min drive - 1.4 miles
  • Van Nuys Sherman Oaks War Memorial Park - 7 min drive - 2.8 miles

Getting around

  • Van Nuys Station - 7 min drive
  • North Hollywood Station - 18 min drive
  • Hollywood Burbank Airport (BUR) - 31 min drive

Restaurants

  • ‪Denny's - ‬1 min walk
  • ‪El Cocinero Restaurant - ‬18 min walk
  • ‪Wendy's - ‬15 min walk
  • ‪Zankou Chicken - ‬15 min walk
  • ‪Napoli's Pizza Kitchen - ‬12 min walk

About this property

Best Western Plus Carriage Inn

At Best Western Plus Carriage Inn, guests enjoy features like an outdoor pool, a gym, and free WiFi in public areas. Self parking is offered for USD 13.94 per night. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry and luggage storage. Additional amenities include a hot tub, a 24-hour business center, and a meeting room.
Guests can expect free WiFi and LCD TVs with cable channels and Netflix. Bathrooms offer hair dryers and free toiletries, and beds sport premium bedding. Refrigerators, coffee makers, and free local calls are also standard.
An outdoor pool and a hot tub are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Uncovered self parking on site (USD 13.94 per night; includes in/out privileges)
  • Limited onsite self parking (max 1 space per unit)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 5:00 AM to 11:30 AM for a fee: USD 5 to 15 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Denny's

Things to do

  • Gym
  • Hot tub
  • Outdoor pool

Family friendly

  • Fenced pool
  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Pool gate

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center
  • Computer station
  • Meeting room

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar in shower
  • Grab bar near toilet
  • Handrails in hallways
  • Handrails in stairways
  • Lever door handles
  • Phone accessibility kit
  • Pool hoist on site
  • Stair-free path to entrance
  • Vibrating pillow alarm
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 2 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Hulu
  • LCD TV with premium cable channels
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 40.00 per pet, per day, plus a deposit of USD 250.00 per stay
  • Dogs only
  • 2 total (50 lbs is the maximum weight per pet)
  • Pets may not be left unsupervised
  • Certain rooms only, restrictions apply
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately USD 5.00 to 15.00 per person
  • Uncovered self parking fee: USD 13.94 per night (in/out privileges)
  • Pet deposit: USD 250.00 per stay
  • Pet fee: USD 40.00 per pet, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
  • Check-in: 3 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers parking (fees apply), along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.
  • This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Additional information about polices, regulations, and more:

  • The hotel can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Pool access available from 9:00 AM to 10:00 PM.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No rollaway or extra beds are available.
  • Parking has height restrictions.

Property is also known as

Best Western Carriage
Best Western Carriage Inn
Best Western Plus Carriage
Best Western Plus Carriage Inn
Best Western Plus Carriage Inn Sherman Oaks
Best Western Plus Carriage Sherman Oaks
Carriage Inn Best Western
Best Plus Carriage Van Nuys
Best Western Plus Carriage Inn Hotel
Best Western Plus Carriage Inn Van Nuys
Best Western Plus Carriage Inn Hotel Van Nuys

Frequently asked questions

What's there to see close to Best Western Plus Carriage Inn?

Based on positive ratings, guests enjoy the hotel's location in Van Nuys, and it's within a short 15-minute walk of Sherman Oaks Castle Park. You'll also find Sherman Oaks Galleria and Van Nuys Sherman Oaks War Memorial Park within a short drive.

How much does it cost to stay at Best Western Plus Carriage Inn?

As of Apr 1, 2026, prices found for a 1-night stay for 2 adults at Best Western Plus Carriage Inn on Apr 19, 2026 start from $157, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available on site at Best Western Plus Carriage Inn?

Yes, uncovered parking is offered for USD 13.94 per night with in/out privileges. Though parking is limited per unit, accessible parking and electric car charging are also available. You'll find a max of 1 space per unit.

Does Best Western Plus Carriage Inn include a casino?

No, Best Western Plus Carriage Inn doesn't have a casino.

Will I find an indoor pool at Best Western Plus Carriage Inn?

No, this hotel doesn't have an indoor pool; however, there are an outdoor pool and a hot tub. Guests have pool access between 9:00 AM and 10:00 PM.

What do couples enjoy most about Best Western Plus Carriage Inn?

There are plenty of amenities for couples at this hotel, including an outdoor pool, a bar, and a restaurant.

Does Best Western Plus Carriage Inn have a hot tub?

Yes, this hotel has a spa tub.

Does Best Western Plus Carriage Inn have a restaurant with a breakfast menu?

Yes, Best Western Plus Carriage Inn serves a full breakfast for a surcharge each morning at Denny's.

Will Best Western Plus Carriage Inn allow pets to stay for free?

Although they can't stay for free, dogs are welcome at Best Western Plus Carriage Inn for a fee of USD 40.00 per pet, per day. A deposit of USD 250.00 per stay is collected.

Does Best Western Plus Carriage Inn have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

What is the closest airport to Best Western Plus Carriage Inn?

The closest major airport to Best Western Plus Carriage Inn is Van Nuys, CA (VNY), which is 4.6 mi away (14 minutes by car). Another top airport is Hollywood Burbank Airport (BUR), which is located 16.6 mi away (31-minute drive).

Are there rooms with balconies that I can book at Best Western Plus Carriage Inn?

No, there aren't any guestrooms with balconies at Best Western Plus Carriage Inn.

Best Western Plus Carriage Inn Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1131 out of 1876 reviews
Rating 8 - Good. 394 out of 1876 reviews
Rating 6 - Okay. 180 out of 1876 reviews
Rating 4 - Poor. 83 out of 1876 reviews
Rating 2 - Terrible. 88 out of 1876 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Aleeza

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
The welcome staff was warm, welcoming, courteous and efficient. The room was spacious and clean.
Stayed 1 night in Feb 2026

6/10 Okay

Vivian

Disliked: Cleanliness, staff & service, property conditions & facilities
Our first night there. My children and I showered and it wasn’t til during my shower that the tub started to fill and debris came out of the drain. It was disgusting. I sent a message and had no reply. So next day hoped that while my children and I were out it would be cleaned. But no. When we returned the room had been cleaned, however the bathtub had not. The same dirt from the drain that had came out the night before was still there. But they had placed the shower mat and towel on side of the tub. I had to clean the bathtub myself before I allowed my children to shower and even then we were still disgusted. Yesterday I didn’t even bother having the room cleaned because I was disappointed from the day prior. When brought up to concierge at front desk upon check out all that was said was ok I’m sorry. I have pictures of the tub from the first night to Monday night.
Sunday 12/28- evening
Monday 12/29 upon return from day out (evening)
Monday evening
Stayed 3 nights in Dec 2025

10/10 Excellent

Malori

Stayed 2 nights in Dec 2025

6/10 Okay

Marta

Liked: Cleanliness, amenities
No breakfast was offered. Only 2 free beverages at Denny’s next door.
Stayed 2 nights in Dec 2025

6/10 Okay

Bo

Traveled with family
Liked: Cleanliness, staff & service
We spent two nights here and the first time was horrific - 1. the traffic noise was so loud and we could hear every car passing by, all night. I called the front desk 10 minutes after stepping in and they said the room can’t be switched as we already used the bathroom. 2. The A/C fan was not functioning properly and I had to turn it on and off manually every hour. 3. The bathroom ceiling started to leak at night. The second night was much better since we did get a different room. A/C is working and traffic noise gone. Was able to sleep through the night without waking up every hour. Ask for rooms away from the main street if you decide to stay there. Staff was friendly and facility is clean. I can only give three star based one first nights experience.
Stayed 2 nights in Dec 2025

8/10 Good

Azalea

Liked: Cleanliness, property conditions & facilities
A few bugs no breakfast
Stayed 2 nights in Dec 2025

10/10 Excellent

Kevin, PALMDALE

Business traveler, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
I stay here once a month. Great staff, great rooms, great everything.
Stayed 2 nights in Dec 2025

10/10 Excellent

marlene

Business traveler
Liked: Cleanliness, staff & service, amenities
Room was spotless. Friendly staff. Well maintained grounds.
Stayed 1 night in Dec 2025

10/10 Excellent

Suren

Stayed 2 nights in Dec 2025

8/10 Good

Ivan

Stayed 2 nights in Dec 2025

10/10 Excellent

Ramon

Liked: Cleanliness, staff & service, amenities
Well done by the staff
Stayed 1 night in Dec 2025

10/10 Excellent

Michael

Liked: Cleanliness, amenities, property conditions & facilities
Nice staff. Clean rooms. Felt safe.
Stayed 4 nights in Dec 2025

2/10 Terrible

Larry

Stayed 2 nights in Dec 2025

4/10 Poor

Celeste

Traveled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Staff was great, Colton was 5* very accommodating. Dalton was very friendly. The accessible room was clean and easy to access literally steps from the parking lot with no stairs. Unfortunately, The parking lot noise was so loud with people slamming doors and beeping alarms that it kept my parents awake, even my father who is hard of hearing and slept without either hearing aids in his ears couldn’t sleep due to the noise level throughout the night. We were charged for overnight parking despite informing the front desk we had no vehicle overnight at check in. There are no water bottles in the room only a drink voucher you have to go to a Denny’s restaurant to redeem.
Stayed 1 night in Dec 2025

8/10 Good

Greycy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2025

10/10 Excellent

Linda, Los Angeles

Liked: Cleanliness, amenities, property conditions & facilities
Very friendly staff and great rooms.
Stayed 9 nights in Nov 2025

6/10 Okay

Melisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was ok
Stayed 2 nights in Dec 2025

10/10 Excellent

Liliana

Stayed 1 night in Dec 2025

10/10 Excellent

Ashley

Stayed 4 nights in Dec 2025

10/10 Excellent

inderpal

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location with restaurants especially Denny's next door and gas stations. Nice staff and room was convenient and ample Parking
Stayed 3 nights in Dec 2025

10/10 Excellent

Robert

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I didn't try breakfast
Stayed 2 nights in Dec 2025

10/10 Excellent

Surapong

Liked: Cleanliness, staff & service, amenities
It’s clean and stuff nice
Stayed 3 nights in Dec 2025

8/10 Good

Amy L G

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Noisy location next to freeway but sound machine improves stay. Very clean and comfortable room. Large bathroom area with 2 sinks. Nice amenities. Coffee maker didn’t work.
Stayed 1 night in Dec 2025

10/10 Excellent

eyal, Brooklyn

Stayed 3 nights in Dec 2025

4/10 Poor

Dominic

Disliked: Cleanliness, amenities
Staff was welcoming, parking was tough because of Denny’s customers parking at the same spots. Strong odor around the room and outside. If you are sensitive to smells , this is not ideal.
Stayed 2 nights in Dec 2025