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Best Western Plus Carriage Inn

3.0 out of 5.0

Recent guest reviews

Location to freeway and area needed was good. Needed to use lift for disabled guest, maintenance worker very helpful in getting battery installed.

It was a great stay, the staff was friendly and the rooms were so clean!! We definitely had an amazing stay. it's at a great distance for those who are going to universal studios or anywhere really. Plus the pool was great after a long day out in the LA sun.

Nice place,very clean easy to get in freeway good price and best thing close to everything.

Excellent location for Universal Studios ~15min. Nice to receive Dennys breakfast vouchers for being Expedia customers.

Overall the room was comfy with some complaints and room for improvement. I called ahead to confirm that the pool was heated. I book the room on my to find that the pool as broken and Ice cold. The rugs in the room were filthy. The AC was not working properly. No microwave in the room. The frig made lots of noise all night.

Noisy road noise. Reasonable price. Near Ventura Blvd. Close to good dining and freeways.

Nice hotel,great staff, needs to number parking so you are close to your room.Hotel was not close to what we were visiting.

The room was very clean and quiet. The staff was very helpful!

Amazing hotel for tourists. Location is perfect and rooms are very confortable.

would recommend this hotel, but ask for a room away from the freeway!

Great stay had a great experience no problems what so ever will stay again

We stayed here for one night after arriving to CA from LAX and needed to find a hotel that matched our budget and our route of travel so we picked this hotel and were quite happy with it! Check in was quick and easy, employees both at check in and check out were amazingly polite and able to accommodate our late night check in. The only complaint I have is that we smelled cigarette smoke from our room so someone nearby must have been smoking close to our doorway but other than that, the room was clean and and the hotel was nice!

Easy check in, clean rooms , clean facility. Stayed here before and will stay here again .

Area is not that great but hotel is updated inside and out. I would definitely stay there again.

Relentlessly clean - fantastic staff - pet friendly great valley location- this crew cares about guests - if you travel w dog as I do - ask for the portable doggie bags for your leash - also the coffee system in lobby rocks - I think this is the best hotel in the valley

Good location to Woodley Park and to get 210. Parking is ok too.

The room was clean, and the price was pretty great for how nice the hotel was. The staff did struggle with the online reservation, and they never sent my points for my next stay. But overall I would recommend it.

Great hotel. Great breakfast. Amazing large room. 2 TVs. Perfect.

Worked well for a 2 night stay to visit universal. Close enough and was priced much better then the ones closer to the park.

Hotel had a lot of traffic noise they do give you ear plugs, dennys was under construction so a lot of noise through out the day but bed was comfortable and the room was clean I would stay again

Room options

Standard Room, 1 King Bed, Non Smoking, Refrigerator

King 1 | Sleeps 2

Standard Room, 1 King Bed, Non Smoking, Refrigerator

King 1 | Sleeps 2

Standard Room, 1 King Bed, Non Smoking (Pet Friendly)

King 1 | Sleeps 2

Standard Room, 2 Queen Beds, Non Smoking (Pet Friendly)

Queen 2 | Sleeps 4

Guest reviews for Best Western Plus Carriage Inn

Everyone (24) Couples (101) Business (59) Family (111) Friends (30) Other (40)
3

drive rehab

Everyone

Location to freeway and area needed was good. Needed to use lift for disabled guest, maintenance worker very helpful in getting battery installed.

By on Sep 6, 2017

5
Everyone

It was a great stay, the staff was friendly and the rooms were so clean!! We definitely had an amazing stay. it's at a great distance for those who are going to universal studios or anywhere really. Plus the pool was great after a long day out in the LA sun.

By , from San Francisco, CA on Aug 30, 2017

4

close to everything

Everyone

Nice place,very clean easy to get in freeway good price and best thing close to everything.

By , from oregon on Jul 11, 2017

5

perfect for universal studios

Everyone

Excellent location for Universal Studios ~15min. Nice to receive Dennys breakfast vouchers for being Expedia customers.

By , from seatte on May 22, 2017

2
Everyone

Overall the room was comfy with some complaints and room for improvement. I called ahead to confirm that the pool was heated. I book the room on my to find that the pool as broken and Ice cold. The rugs in the room were filthy. The AC was not working properly. No microwave in the room. The frig made lots of noise all night.

By on May 12, 2017

Review comment responded on May 16, 2017

Thank you for completing the review regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Best Western Plus Carriage Inn

3
Everyone

Noisy road noise. Reasonable price. Near Ventura Blvd. Close to good dining and freeways.

By on May 11, 2017

4

nice hotel

Everyone

Nice hotel,great staff, needs to number parking so you are close to your room.Hotel was not close to what we were visiting.

By , from Detroit,Mi on Apr 25, 2017

5

great hotel!

Everyone

The room was very clean and quiet. The staff was very helpful!

By , from ny on Apr 23, 2017

5

excellent hotel!

Everyone

Amazing hotel for tourists. Location is perfect and rooms are very confortable.

By on Apr 16, 2017

5

very nice and i stay often.

Everyone

would recommend this hotel, but ask for a room away from the freeway!

By , from Goleta, Ca on Feb 18, 2017