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Best Western Plus Carriage Inn

3.0 out of 5.0

Recent guest reviews

Excellent location for Universal Studios ~15min. Nice to receive Dennys breakfast vouchers for being Expedia customers.

Overall the room was comfy with some complaints and room for improvement. I called ahead to confirm that the pool was heated. I book the room on my to find that the pool as broken and Ice cold. The rugs in the room were filthy. The AC was not working properly. No microwave in the room. The frig made lots of noise all night.

Noisy road noise. Reasonable price. Near Ventura Blvd. Close to good dining and freeways.

Nice hotel,great staff, needs to number parking so you are close to your room.Hotel was not close to what we were visiting.

The room was very clean and quiet. The staff was very helpful!

Amazing hotel for tourists. Location is perfect and rooms are very confortable.

would recommend this hotel, but ask for a room away from the freeway!

Great stay had a great experience no problems what so ever will stay again

We stayed here for one night after arriving to CA from LAX and needed to find a hotel that matched our budget and our route of travel so we picked this hotel and were quite happy with it! Check in was quick and easy, employees both at check in and check out were amazingly polite and able to accommodate our late night check in. The only complaint I have is that we smelled cigarette smoke from our room so someone nearby must have been smoking close to our doorway but other than that, the room was clean and and the hotel was nice!

Easy check in, clean rooms , clean facility. Stayed here before and will stay here again .

Area is not that great but hotel is updated inside and out. I would definitely stay there again.

Relentlessly clean - fantastic staff - pet friendly great valley location- this crew cares about guests - if you travel w dog as I do - ask for the portable doggie bags for your leash - also the coffee system in lobby rocks - I think this is the best hotel in the valley

Good location to Woodley Park and to get 210. Parking is ok too.

The room was clean, and the price was pretty great for how nice the hotel was. The staff did struggle with the online reservation, and they never sent my points for my next stay. But overall I would recommend it.

Great hotel. Great breakfast. Amazing large room. 2 TVs. Perfect.

Worked well for a 2 night stay to visit universal. Close enough and was priced much better then the ones closer to the park.

Hotel had a lot of traffic noise they do give you ear plugs, dennys was under construction so a lot of noise through out the day but bed was comfortable and the room was clean I would stay again

Over all no major complaints. The staff was friendly and accommodating even when I requested a late check out. Loved the 24hr Denny's connected. The sliding pocket door to bathroom wouldn't shut or stay closed so that was a little awkward given I was sharing the room. Hotel had a lot of amenities like pool, spa, gym and business center but all closed at 10pm and with my long hours I didn't get to use any of them. I wish the business center would have been open late or 24 hours.

It was clean . Staff is very nice . Location is excellent for tourist attraction .

Great staff but amenities limited. Motor hotel style but comfortable. Dennys on property so convenient

5525 Sepulveda Blvd Sherman Oaks CA

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining
  • Outdoor pool

Best Western Plus Carriage Inn places you within a short walk of Sherman Oaks Castle Park and within a mile (2 km) of Sherman Oaks Galleria. This 181-room, 3-star hotel has a restaurant, an outdoor pool, and free in-room WiFi. J. Paul Getty Museum and Warner Brothers Studio are also within a 15-minute drive of this Sherman Oaks hotel.


Dining

Explore the hotel and meet new friends over drinks at the bar/lounge, or enjoy a bite to eat at the onsite restaurant. Savor a meal from the privacy of your room with room service, or get a pick-me-up at the coffee shop/café. Start each morning with breakfast, available for a fee.


Rooms

All of Best Western Plus Carriage Inn's 181 air-conditioned rooms provide refrigerators, coffee makers, and free weekday newspapers. LCD TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries, and beds are dressed in premium bedding. Other standard amenities include free local calls, safes, and ironing boards.


Property features

Guests of Best Western Plus Carriage Inn have access to an outdoor pool, a fitness center, and a spa tub. Free parking is available if you drive. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry and tours/tickets. Additional amenities include free WiFi in public areas, a meeting room, and a 24-hour business center.

Room options

Standard Room, 1 King Bed, Non Smoking, Refrigerator

King 1 | Sleeps 2

Standard Room, 1 King Bed, Non Smoking (Pet Friendly)

King 1 | Sleeps 2

Standard Room, 2 Queen Beds, Non Smoking (Pet Friendly)

Queen 2 | Sleeps 4

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

King 1 | Sleeps 4

Guest reviews for Best Western Plus Carriage Inn

Everyone (21) Couples (101) Business (59) Family (111) Friends (30) Other (40)
5

perfect for universal studios

Everyone

Excellent location for Universal Studios ~15min. Nice to receive Dennys breakfast vouchers for being Expedia customers.

By , from seatte on May 22, 2017

2
Everyone

Overall the room was comfy with some complaints and room for improvement. I called ahead to confirm that the pool was heated. I book the room on my to find that the pool as broken and Ice cold. The rugs in the room were filthy. The AC was not working properly. No microwave in the room. The frig made lots of noise all night.

By on May 12, 2017

Review comment responded on May 16, 2017

Thank you for completing the review regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Best Western Plus Carriage Inn

3
Everyone

Noisy road noise. Reasonable price. Near Ventura Blvd. Close to good dining and freeways.

By on May 11, 2017

4

nice hotel

Everyone

Nice hotel,great staff, needs to number parking so you are close to your room.Hotel was not close to what we were visiting.

By , from Detroit,Mi on Apr 25, 2017

5

great hotel!

Everyone

The room was very clean and quiet. The staff was very helpful!

By , from ny on Apr 23, 2017

5

excellent hotel!

Everyone

Amazing hotel for tourists. Location is perfect and rooms are very confortable.

By on Apr 16, 2017

5

very nice and i stay often.

Everyone

would recommend this hotel, but ask for a room away from the freeway!

By , from Goleta, Ca on Feb 18, 2017

5

great stay

Everyone

Great stay had a great experience no problems what so ever will stay again

By , from Cali on Feb 11, 2017

4

nice inexpensive hotel

Everyone

We stayed here for one night after arriving to CA from LAX and needed to find a hotel that matched our budget and our route of travel so we picked this hotel and were quite happy with it! Check in was quick and easy, employees both at check in and check out were amazingly polite and able to accommodate our late night check in. The only complaint I have is that we smelled cigarette smoke from our room so someone nearby must have been smoking close to our doorway but other than that, the room was clean and and the hotel was nice!

By , from New Jersey on Feb 5, 2017

5

great facility

Everyone

Easy check in, clean rooms , clean facility. Stayed here before and will stay here again .

By on Jan 29, 2017