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Best Western Diamond Bar Hotel & Suites

2.5 star property

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Photo gallery for Best Western Diamond Bar Hotel & Suites

Exterior
Outdoor pool
Exterior
Free daily buffet breakfast
Lobby

Reviews

7.4 out of 10
Good

Popular amenities

  • Free WiFi
  • Air conditioning
  • Business services

Explore the area

View in a map
259 Gentle Springs Ln, Diamond Bar, CA, 91765
  • Place, Steep Canyon Trailhead
    ‪6 min drive‬
  • Place, Disneyland® Resort
    ‪31 min drive‬
  • Place, Disney California Adventure® Park
    ‪33 min drive‬
  • Airport, Ontario Intl. Airport (ONT)
    ‪25 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator (Freeway Side)

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator (Freeway Side) | Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator (Freeway Side)

8.0 out of 10
Very good
(33 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator

8.4 out of 10
Very good
(41 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator

Standard Room, 1 King Bed, Non Smoking, Refrigerator | Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator

8.4 out of 10
Very good
(6 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator | Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

8.2 out of 10
Very good
(10 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator (Freeway Side)

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator (Freeway Side)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking (Walk-in Shower;Freeway Side)

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Accessible, Non Smoking (Walk-in Shower;Freeway Side)

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator (Walk-in Shower;Freeway Side)

Standard Room, 1 King Bed, Accessible, Refrigerator (Walk-in Shower;Freeway Side) | Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Accessible, Refrigerator (Walk-in Shower;Freeway Side)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Diamond Bar

Located 2.7 mi (4.4 km) from California State Polytechnic University, Pomona, Best Western Diamond Bar Hotel & Suites is within a 10-minute drive of Fairplex. This 95-room hotel has conveniences like free breakfast, an outdoor pool, and free in-room WiFi.

What's nearby

  • Steep Canyon Trailhead - 6 min drive - 2.8 miles
  • Disneyland® Resort - 31 min drive - 22.4 miles
  • Knott's Berry Farm - 32 min drive - 25.1 miles
  • Disney California Adventure® Park - 33 min drive - 22.8 miles
  • Anaheim Convention Center - 33 min drive - 22.1 miles

Getting around

  • Walnut Industry Station - 5 min drive
  • San Dimas Station - 9 min drive
  • Los Angeles - Ontario Intl. Airport (ONT) - 36 min drive

Restaurants

  • ‪Starbucks - ‬4 min drive
  • ‪McDonald's - ‬4 min walk
  • ‪Starbucks - ‬4 min drive
  • ‪The Coffee Bean & Tea Leaf - ‬5 min walk
  • ‪Wienerschnitzel - ‬13 min walk

About this property

Best Western Diamond Bar Hotel & Suites

Best Western Diamond Bar Hotel & Suites features an outdoor pool, free WiFi in public areas, and a business center. If you plan to drive, free parking is available. The 24-hour front desk has multilingual staff ready to help secure valuables, and answer any questions about the area. Additional amenities include coffee/tea in a common area, laundry facilities, and a convenience store.
42-inch flat-screen TVs come with cable channels and Netflix, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries. Sitting areas, refrigerators, and coffee makers are other standard amenities.
Recreational amenities at the hotel include an outdoor pool.

Similar properties

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Holiday Inn Diamond Bar - Pomona by IHG
Diamond Bar
  • Pool
  • Hot tub
  • Spa
  • Parking included
9.0 out of 10, Wonderful, 1,010 reviews
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The price is $150
May 26 - May 27
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 6:00 AM to 9:30 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Outdoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 2 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Partially-open bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight

Check-out

Check-out before 11 AM

Special check-in instructions

An adult age 18 or older must assume all liability for the booking

Front desk staff will greet guests on arrival at the property

This property doesn't offer after-hours check-in

Information provided by the property may be translated using automated translation tools

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Children stay free when using existing bedding (children may not be eligible for free breakfast)
  • Rollaway/extra beds are available for USD 15.99 per day

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: USD 100.00 per accommodation, per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Rollaway bed fee: USD 15.99 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM—-midnight
  • Check-out: 11 AM
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a fire extinguisher.
  • This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Additional information about polices, regulations, and more:

  • Pool access available from 8:00 AM to 9:00 PM.
  • No cribs or infant beds are available.

Property is also known as

Best Western Diamond Bar

Best Western Diamond Bar Hotel

Best Western Hotel Diamond Bar

Diamond Bar Best Western

Best Western Diamond Bar Hotel Diamond Bar

Best Diamond Bar & Suites

Best Western Diamond Bar Hotel & Suites Hotel

Best Western Diamond Bar Hotel & Suites Diamond Bar

Best Western Diamond Bar Hotel & Suites Hotel Diamond Bar

Frequently asked questions

What can I see close to Best Western Diamond Bar Hotel & Suites?

Based on positive ratings, guests enjoy the hotel's location in Diamond Bar, which is close to The Shoppes at Chino Hills, Fairplex, and Raging Waters. You'll also find In-N-Out Burger Pomona Dragstrip and South Hills Country Club nearby.

How much does it cost to stay at Best Western Diamond Bar Hotel & Suites?

As of May 18, 2026, prices found for a 1-night stay for 2 adults at Best Western Diamond Bar Hotel & Suites on May 19, 2026 start from $109, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there parking available at Best Western Diamond Bar Hotel & Suites?

Yes, uncovered self parking is offered for free at the hotel.

Does Best Western Diamond Bar Hotel & Suites have a casino?

No, Best Western Diamond Bar Hotel & Suites doesn't have a casino.

Is there an indoor pool at Best Western Diamond Bar Hotel & Suites?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have pool access between 8:00 AM and 9:00 PM.

Is Best Western Diamond Bar Hotel & Suites good for couples?

Couples staying at this hotel will appreciate amenities like Hulu as well as an outdoor pool and a free daily breakfast.

Are there hot tubs at Best Western Diamond Bar Hotel & Suites?

No, there isn't a spa tub at this hotel.

Does Best Western Diamond Bar Hotel & Suites have a restaurant with a breakfast menu?

Best Western Diamond Bar Hotel & Suites offers free buffet breakfast each morning though there is no restaurant.

Does Best Western Diamond Bar Hotel & Suites allow pets to stay for free?

No, pets aren't allowed at Best Western Diamond Bar Hotel & Suites though service animals are welcome.

Are there connecting rooms at Best Western Diamond Bar Hotel & Suites?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

How far is the airport from Best Western Diamond Bar Hotel & Suites?

The closest major airport to Best Western Diamond Bar Hotel & Suites is Los Angeles - Ontario Intl. Airport (ONT), which is 15.7 mi away (36 minutes by car). Another top airport is Fullerton, CA (FUL-Fullerton Municipal), which is located 17.3 mi away (22-minute drive).

Are there rooms with balconies at Best Western Diamond Bar Hotel & Suites?

No, there aren't any guestrooms at Best Western Diamond Bar Hotel & Suites that offer a balcony.

Best Western Diamond Bar Hotel & Suites Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 426 out of 1019 reviews
Rating 8 - Good. 222 out of 1019 reviews
Rating 6 - Okay. 135 out of 1019 reviews
Rating 4 - Poor. 92 out of 1019 reviews
Rating 2 - Terrible. 144 out of 1019 reviews

7.8/10

Cleanliness

7.4/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

Reviews

10/10 Excellent

cesar

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean Room
Stayed 1 night in Apr 2026

10/10 Excellent

Ceasar

Stayed 2 nights in Mar 2026

8/10 Good

xianjun

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Room is clean, staff is very nice
Stayed 1 night in Jan 2026

10/10 Excellent

dian

Stayed 1 night in Feb 2026

10/10 Excellent

Adriel

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
amazing
Stayed 3 nights in Feb 2026

6/10 Okay

Marisol

Stayed 2 nights in Feb 2026

2/10 Terrible

Michael

Traveled with family
Disliked: Cleanliness, property conditions & facilities
Once checked in the hotel room left for a few hours came came back to find, other people's belonging in the hotel room, staff said do remember it was booked out prior,I was out of luck, even though I had a confirmation number and the room was booked days.Prior to. Terrible overall service with best western and also expedio.Not happy was a result of it.
Stayed 1 night in Feb 2026

8/10 Good

Jechual

Clean room, food
Stayed 7 nights in Jan 2026

8/10 Good

Mike

Stayed 2 nights in Jan 2026

2/10 Terrible

Charles

Business traveler
Disliked: Cleanliness, staff & service, amenities
Staff and amenities I’m a regular traveler- I stay in hotels twice a month. This hotel is not well maintained and to top it off, the staff is quite unkind. “Mayer” is very rude and I feel like he really needs to take a nap. This hotel has regular activity of people bringing street walkers to room. Which is odd, because it’s in a good area. Cold, dark, and dirty rooms. Motel feel.
Stayed 2 nights in Feb 2026

8/10 Good

Stan

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
The location is great. The room was clean and comfortable. The staff was responsive and helpful.
Stayed 2 nights in Jan 2026

2/10 Terrible

mary

Business traveler
Disliked: Cleanliness, staff & service, amenities
Terrible terrible staff in the hotel. Its supposed to be hospitality industry. I hope no one experiences the things we did— broken AC, broken wall outlets, non working iron, borlen hairdryers and shower water has no regulation. This Best Western location is a joke!
Stayed 3 nights in Feb 2026

10/10 Excellent

Jiling

Liked: Cleanliness, staff & service, amenities
clean room good service
Stayed 3 nights in Feb 2026

10/10 Excellent

Gary

Stayed 1 night in Dec 2025

10/10 Excellent

Chen

Stayed 1 night in Jan 2026

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities
It was near golf course
Stayed 1 night in Jan 2026

4/10 Poor

Nazeli

Business traveler
Disliked: Cleanliness, amenities, property conditions & facilities
Not clean, not safe
Stayed 1 night in Nov 2025

8/10 Good

Willett

Liked: Cleanliness, amenities, property conditions & facilities
Room was nice. After previous stays, I missed the former breakfast.
Stayed 5 nights in Jan 2026

10/10 Excellent

Alonso

Liked: Cleanliness, amenities, property conditions & facilities
Great place to stay very quiet place
Stayed 1 night in Jan 2026

10/10 Excellent

karl

Stayed 1 night in Jan 2026

10/10 Excellent

Andrew

Stayed 1 night in Jan 2026

10/10 Excellent

Adrian

Stayed 1 night in Jan 2026

10/10 Excellent

Cesar

Stayed 3 nights in Jan 2026

6/10 Okay

Jennifer

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I was charged a $55.00 late check out fee. Very pricey fee for an hour late check out
Stayed 1 night in Jan 2026

8/10 Good

Brandon

Stayed 2 nights in Jan 2026