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Best Western Diamond Bar Hotel & Suites

2.5 star property

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Photo gallery for Best Western Diamond Bar Hotel & Suites

Standard Room, 1 King Bed, Non Smoking, Refrigerator | Desk, laptop workspace, blackout drapes, iron/ironing board
Outdoor pool
Lobby
Exterior
Free daily buffet breakfast

Reviews

7.4 out of 10
Good

Popular amenities

  • Free WiFi
  • Air conditioning
  • Business services

Explore the area

View in a map
259 Gentle Springs Ln, Diamond Bar, CA, 91765
  • Place, Steep Canyon Trailhead
    ‪7 min drive‬
  • Place, Disneyland® Resort
    ‪34 min drive‬
  • Place, Disney California Adventure® Park
    ‪34 min drive‬
  • Airport, Ontario, CA (ONT-Los Angeles - Ontario Intl.)
    ‪26 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator (Freeway Side)

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator (Freeway Side) | Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator (Freeway Side)

8.0 out of 10
Very good
(31 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator

8.2 out of 10
Very good
(36 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator

Standard Room, 1 King Bed, Non Smoking, Refrigerator | Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator

8.4 out of 10
Very good
(6 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator | Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

8.0 out of 10
Very good
(9 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator (Freeway Side)

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator (Freeway Side)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking (Walk-in Shower;Freeway Side)

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Accessible, Non Smoking (Walk-in Shower;Freeway Side)

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator (Walk-in Shower;Freeway Side)

Standard Room, 1 King Bed, Accessible, Refrigerator (Walk-in Shower;Freeway Side) | Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Accessible, Refrigerator (Walk-in Shower;Freeway Side)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Diamond Bar

Located 2.7 mi (4.4 km) from California State Polytechnic University, Pomona, Best Western Diamond Bar Hotel & Suites is within a 10-minute drive of The Shoppes at Chino Hills. This 95-room hotel has conveniences like free breakfast, an outdoor pool, and free in-room WiFi.

What's nearby

  • Steep Canyon Trailhead - 7 min drive - 1.7 miles
  • Disneyland® Resort - 34 min drive - 20.3 miles
  • Disney California Adventure® Park - 34 min drive - 21.2 miles
  • Knott's Berry Farm - 35 min drive - 23.9 miles
  • Anaheim Convention Center - 35 min drive - 21.7 miles

Getting around

  • Walnut Industry Station - 5 min drive
  • San Dimas Station - 9 min drive
  • Los Angeles - Ontario Intl. Airport (ONT) - 36 min drive

Restaurants

  • ‪Starbucks - ‬4 min drive
  • ‪McDonald's - ‬4 min walk
  • ‪The Coffee Bean & Tea Leaf - ‬5 min walk
  • ‪Starbucks - ‬4 min drive
  • ‪Basil And Co. - ‬6 min walk

About this property

Best Western Diamond Bar Hotel & Suites

Best Western Diamond Bar Hotel & Suites features an outdoor pool, free WiFi in public areas, and a business center. If you plan to drive, free parking is available. The 24-hour front desk has multilingual staff ready to help secure valuables, and answer any questions about the area. Additional amenities include coffee/tea in a common area, laundry facilities, and a convenience store.
42-inch flat-screen TVs come with cable channels and Netflix, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries. Sitting areas, refrigerators, and coffee makers are other standard amenities.
Recreational amenities at the hotel include an outdoor pool.

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Ayres Suites Diamond Bar
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  • Hot tub
  • Breakfast included
  • Parking included
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$139 nightly
The price is $159
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Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 6:00 AM to 9:30 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Outdoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 2 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Partially-open bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight

Check-out

Check-out before 11 AM

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Children stay free when using existing bedding (children may not be eligible for free breakfast)
  • Rollaway/extra beds are available for USD 15.99 per day

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Cash deposit: USD 100.00 per accommodation, per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Rollaway bed fee: USD 15.99 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM—-midnight
  • Check-out: 11 AM
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a fire extinguisher.
  • This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Additional information about polices, regulations, and more:

  • Pool access available from 8:00 AM to 9:00 PM.
  • No cribs or infant beds are available.

Property is also known as

Best Western Diamond Bar
Best Western Diamond Bar Hotel
Best Western Hotel Diamond Bar
Diamond Bar Best Western
Best Western Diamond Bar Hotel Diamond Bar
Best Diamond Bar & Suites
Best Western Diamond Bar Hotel & Suites Hotel
Best Western Diamond Bar Hotel & Suites Diamond Bar
Best Western Diamond Bar Hotel & Suites Hotel Diamond Bar

Frequently asked questions

What can I see close to Best Western Diamond Bar Hotel & Suites?

Based on positive ratings, guests enjoy the hotel's location in Diamond Bar, which is close to The Shoppes at Chino Hills, Fairplex, and Raging Waters. You'll also find In-N-Out Burger Pomona Dragstrip and The Glass House Concert Hall nearby.

How much does it cost to stay at Best Western Diamond Bar Hotel & Suites?

As of Mar 17, 2026, prices found for a 1-night stay for 2 adults at Best Western Diamond Bar Hotel & Suites on Mar 22, 2026 start from $109, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there parking available at Best Western Diamond Bar Hotel & Suites?

Yes, uncovered self parking is offered for free at the hotel.

Does Best Western Diamond Bar Hotel & Suites have a casino?

No, Best Western Diamond Bar Hotel & Suites doesn't have a casino.

Is there an indoor pool at Best Western Diamond Bar Hotel & Suites?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have pool access between 8:00 AM and 9:00 PM.

Is Best Western Diamond Bar Hotel & Suites good for couples?

Couples staying at this hotel will appreciate amenities like Hulu as well as an outdoor pool and a free daily breakfast.

Are there hot tubs at Best Western Diamond Bar Hotel & Suites?

No, there isn't a spa tub at this hotel.

Does Best Western Diamond Bar Hotel & Suites have a restaurant with a breakfast menu?

Best Western Diamond Bar Hotel & Suites offers free buffet breakfast each morning though there is no restaurant.

Does Best Western Diamond Bar Hotel & Suites allow pets to stay for free?

No, pets aren't allowed at Best Western Diamond Bar Hotel & Suites though service animals are welcome.

Are there connecting rooms at Best Western Diamond Bar Hotel & Suites?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

How far is the airport from Best Western Diamond Bar Hotel & Suites?

The closest major airport to Best Western Diamond Bar Hotel & Suites is Los Angeles - Ontario Intl. Airport (ONT), which is 15.7 mi away (36 minutes by car). Another top airport is Fullerton, CA (FUL-Fullerton Municipal), which is located 17.3 mi away (22-minute drive).

Are there rooms with balconies at Best Western Diamond Bar Hotel & Suites?

No, there aren't any guestrooms at Best Western Diamond Bar Hotel & Suites that offer a balcony.

Best Western Diamond Bar Hotel & Suites Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 399 out of 1001 reviews
Rating 8 - Good. 235 out of 1001 reviews
Rating 6 - Okay. 135 out of 1001 reviews
Rating 4 - Poor. 89 out of 1001 reviews
Rating 2 - Terrible. 143 out of 1001 reviews

7.8/10

Cleanliness

7.4/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

Reviews

8/10 Good

Anthony

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
They require upon requests for microwave and tv remote control.
Stayed 1 night in Dec 2025

2/10 Terrible

Nancy

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was room smelled like dingy and stuffy . Service was horrible. Asked for towels we had to go get them . Towels were small . Noisy from train and freeway. Never again . Couldn’t do early check in .
Stayed 1 night in Dec 2025

2/10 Terrible

Florence

Stayed 2 nights in Dec 2025

10/10 Excellent

yovani

Stayed 1 night in Dec 2025

10/10 Excellent

Estrella

Stayed 1 night in Sep 2025

2/10 Terrible

Autumn

Disliked: Cleanliness, property conditions & facilities, room comfort
The room smelt like dirty feet. The bedding had a funky odor. The cleanliness could have been waaay better. It was super loud and lots of movement heard from adjoining rooms. Huge crack underneath door.
Stayed 1 night in Dec 2025

6/10 Okay

Guadalupe F

Liked: Staff & service
Stayed 3 nights in Nov 2025

10/10 Excellent

Ruben

Stayed 1 night in Nov 2025

8/10 Good

Jorge

Stayed 1 night in Nov 2025

10/10 Excellent

Gillian

Stayed 1 night in Nov 2025

8/10 Good

Wendy K.

Traveled with partner
Liked: Staff & service
I like that the room is newly remodeled with LVP floor and the room size was big. I don't like: the floor in my room was so dirty (dusty). Some part of the floor was sticky, and there was drinking straw on the floor.
Stayed 3 nights in Nov 2025

4/10 Poor

Michael

Business traveler
Disliked: Cleanliness, staff & service, room comfort
Fridge had a lot of mold in it and was not working. They brought up another but I could tell there were mold spores in the room so we had to leave the next day. I'm not sure how to receive a refund as booked through hotels.com. The person checking us in was unreasonably slow - took 10-15 mins to just check in. His English was not good so communication was limited. This simply should not be. We've stayed here before and not had any problems so maybe ownership/management changed in the past 2 years? There is no dresser so I cleared a shelf where the coffeemaker was -- it was caked with dust that I had to clean off in order to put my clothes there.
Stayed 3 nights in Nov 2025

10/10 Excellent

Lu

Stayed 1 night in Nov 2025

10/10 Excellent

imad

Stayed 1 night in Nov 2025

10/10 Excellent

Joselyn

Stayed 1 night in Nov 2025

8/10 Good

KEUN MOO

Stayed 1 night in Nov 2025

10/10 Excellent

Eduardo

Stayed 1 night in Nov 2025

10/10 Excellent

Marleny

Stayed 1 night in Nov 2025

10/10 Excellent

John

Liked: Cleanliness, amenities, property conditions & facilities
All of the above...and a fantastic restaurant on property...will definitely return. :)
Stayed 6 nights in Nov 2025

10/10 Excellent

Erwin

Stayed 3 nights in Nov 2025

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

10/10 Excellent

Regina

Liked: Cleanliness
Disliked: Staff & service
Clean & comfortable room
Stayed 1 night in Nov 2025

8/10 Good

Samuel

Traveled with family
Liked: Cleanliness, staff & service
Habitaciones limpias
Stayed 1 night in Nov 2025

6/10 Okay

Felix

Liked: Cleanliness, amenities
The room was clean and nice, but booking with expedia always got me the furthest and last room. Always a bit of a walk.
Stayed 1 night in Nov 2025

10/10 Excellent

Ashlee

Liked: Cleanliness, staff & service, amenities
It was spotless and best room and comfortable bed
Stayed 1 night in Nov 2025