Best Western Plus White Horse Hotel

4.0 star property
Family-friendly hotel with a full-service spa and a fitness center

Choose dates to view prices

Photo gallery for Best Western Plus White Horse Hotel

Relax in a cozy space with a large bed, wooden furniture, and a vase of flowers.
Enjoy a drink at the hotel bar, where a selection of beverages is available at the counter or in the comfortable seating area.
Stunning hotel entrance with a striking blue wall, flanked by large windows and lush greenery.
Relax in a serene bathroom with a bathtub and a potted plant.
Cozy living space with a fireplace, sofa, armchair, and coffee table.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Gym
  • Spa
  • Bar

Explore the area

Map
68 Clooney Road, Derry, Londonderry, Northern Ireland, BT473PA
  • Derry City Walls
    ‪9 min drive‬
  • Millennium Forum
    ‪10 min drive‬
  • Museum of Free Derry and Bloody Sunday Memorial
    ‪10 min drive‬
  • Londonderry (LDY-City of Derry)
    ‪7 min drive‬

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Room options

Deluxe Room, Multiple Beds, Non Smoking

10.0 out of 10
Exceptional
(5 reviews)
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bed

Deluxe Room, 1 Double Bed, Non Smoking

  • 215 sq ft
  • Sleeps 3
  • 1 Double Bed

Standard Room, 1 Double Bed, Non Smoking

9.6 out of 10
Exceptional
(7 reviews)
  • 215 sq ft
  • Sleeps 2
  • 1 Double Bed

Suite, 1 King Bed, Non Smoking, Jetted Tub (Presidential)

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 Double Bed, Non Smoking (Walk-in Shower)

  • 215 sq ft
  • Sleeps 2
  • 1 Double Bed

Standard Room, 2 Twin Beds, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • 215 sq ft
  • Sleeps 2
  • 2 Twin Beds

Suite, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

Deluxe Room, 2 Twin Beds, Non Smoking

  • Sleeps 3
  • 2 Twin Beds

About the neighborhood

Londonderry

Located within 2 miles (3 km) of Campsie Karting Centre, Best Western Plus White Horse Hotel is within 3 miles (5 km) of Enagh Lough. This 4-star hotel has 58 guestrooms and offers a full-service spa, an indoor pool, and free in-room WiFi.

What's nearby

  • Derry City Walls - 9 min drive - 6.4 miles
  • Millennium Forum - 10 min drive - 6.6 miles
  • Guildhall - 10 min drive - 6.6 miles
  • Museum of Free Derry and Bloody Sunday Memorial - 10 min drive - 6.6 miles
  • You are Now Entering Free Derry Mural - 10 min drive - 6.8 miles

Getting around

  • Londonderry Station - 12 min drive
  • Belfast International Airport (BFS) - 84 min drive

Restaurants

  • ‪Caffè Nero - ‬6 min drive
  • ‪McDonald's - ‬6 min drive
  • ‪The Happy Landing - ‬3 min drive
  • ‪Green Cat Consulting - ‬3 min drive
  • ‪Sundae Scoops - ‬8 min drive

About this property

Best Western Plus White Horse Hotel

Family-friendly hotel with a full-service spa and a fitness center
At Best Western Plus White Horse Hotel, guests enjoy a full-service spa, an indoor pool, and a children's pool. Free parking is included with your stay. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, luggage storage, and tours or tickets. Other amenities at this spa hotel include a gym, a sauna, and free WiFi in public areas.
Guests can expect to find free WiFi and plasma TVs. Bathrooms have hair dryers and free toiletries. Other amenities include coffee makers, safes, and phones.
An indoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves with a trip to the onsite spa, which has 2 treatment rooms. Services include hot stone massages, sports massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy and reflexology.

Languages

Arabic, English, French, German, Polish, Russian, Vietnamese

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: GBP 8.95 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • 68 Clooney Restaurant

Things to do

  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Full-service spa
  • Golf
  • Gym
  • Indoor pool
  • Pilates classes
  • Sauna
  • Steam room
  • Yoga classes

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Conference center (7,772 square feet of space)
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Body wraps
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Reflexology
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 floor
  • Banquet hall
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Plasma TV with cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Connecting rooms available
  • Desk
  • Heating
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Up to 6 kids 1 year old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for GBP 20.0 per night

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately GBP 8.95 per person
  • Rollaway bed fee: GBP 20.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
  • Check-in: 3:00 PM—-anytime
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers free self parking, along with RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • There are no elevators.
  • No cribs or infant beds are available.

National rating

This property has received its official star rating from Tourism NI.

Property is also known as

Best Western Plus White Horse
Best Western Plus White Horse Hotel
Best Western Plus White Horse Hotel Londonderry
Best Western Plus White Horse Londonderry
Best Western White Horse
Best Western White Horse Hotel
Best Western Plus White Horse
Best Western Plus White Horse Hotel Hotel
Best Western Plus White Horse Hotel Londonderry
Best Western Plus White Horse Hotel Hotel Londonderry

Frequently asked questions

What can I see near Best Western Plus White Horse Hotel?

This hotel is located in Londonderry, close to Waterside Theatre, Peace Bridge, and Guildhall. You'll also find Campsie Karting Centre and Enagh Lough within a short drive.

Is there parking available at Best Western Plus White Horse Hotel?

Yes, self parking is offered for free at the hotel. Accessible parking and RV/bus/truck parking are also available for guests.

Is there a spa at Best Western Plus White Horse Hotel?

There is a full-service spa available for guests to enjoy and services include sports massages, hot stone massages, reflexology, and body wraps.

Does Best Western Plus White Horse Hotel have a casino?

No, Best Western Plus White Horse Hotel doesn't have a casino.

Is there an indoor pool at Best Western Plus White Horse Hotel?

Yes, this hotel has an indoor pool.

What do couples enjoy most about Best Western Plus White Horse Hotel?

There are plenty of amenities for couples at this hotel, including an indoor pool, a bar, and a restaurant.

Does Best Western Plus White Horse Hotel have a hot tub?

No, but this hotel does have a steam room.

Does Best Western Plus White Horse Hotel have a restaurant with a breakfast menu?

Yes, Best Western Plus White Horse Hotel serves buffet breakfast for a surcharge each morning at 68 Clooney Restaurant.

Does Best Western Plus White Horse Hotel allow pets to stay free of charge?

No, pets aren't allowed at Best Western Plus White Horse Hotel though service animals are welcome.

Are there connecting rooms at Best Western Plus White Horse Hotel?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

What is the closest airport to Best Western Plus White Horse Hotel?

The closest major airport to Best Western Plus White Horse Hotel is Londonderry (LDY-City of Derry), which is 3.5 mi away (9 minutes by car). Another top airport is Letterkenny (LTR-Letterkenny Airfield), which is located 26.3 mi away (36-minute drive).

Can I book a room with a balcony at Best Western Plus White Horse Hotel?

No, there aren't any guestrooms with balconies at Best Western Plus White Horse Hotel.

Does Best Western Plus White Horse Hotel offer wedding services?

There are wedding services available at Best Western Plus White Horse Hotel if that's in your vacation plans.

Best Western Plus White Horse Hotel Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 217 out of 489 reviews
Rating 8 - Good. 170 out of 489 reviews
Rating 6 - Okay. 74 out of 489 reviews
Rating 4 - Poor. 15 out of 489 reviews
Rating 2 - Terrible. 13 out of 489 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Jocelyn

Stayed 1 night in Apr 2025

8/10 Good

Leo Daniel

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are lovely and very accomodating. Its an old building with a bit of a musty smell.
Stayed 1 night in Apr 2025

10/10 Excellent

Gary

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Paula

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely clean hotel with friendly staff
Stayed 1 night in Mar 2025

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Shannon

Stayed 1 night in Mar 2025

8/10 Good

Hannah

Stayed 2 nights in Feb 2025

6/10 Okay

Laura-Jane

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Kirstie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

6/10 Okay

John

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort

Overall visit

Nice dinner, very nice bathroom with lots of space. Beds were very comfortable and good facilities such as gym and pool. Breakfast was nice although was not very many options.
Stayed 1 night in Jan 2025

8/10 Good

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Patrick

Stayed 1 night in Jan 2025

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

8/10 Good

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great to be back.

At least the third time we have stayed here, though it must be 7 or 8 year’s since our last visit. Friday afternoon/evening in the reception area very busy with an event that had been rearranged from the previous weekend. Restaurant very busy, but calm and very competent service. Friday evening noise in the corridor where our room was situated, was bordering on the extreme, Saturday evening, the complete opposite. Restaurant food good value and reasonable menu. Breakfast was tasty and again well worth it. Overall a very enjoyable experience and we didn’t even mention the swimming pool or spa!!!
Stayed 2 nights in Jan 2025

10/10 Excellent

Emma

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice staff and hotel

Friendly helpful staff. Nice size room which was very clean. Nice and quiet
Stayed 1 night in Jan 2025

8/10 Good

Paula

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed here many times and always enjoy the peace and tranquillity that it gives.
Stayed 1 night in Dec 2024

10/10 Excellent

Chris

Stayed 2 nights in Jan 2025

10/10 Excellent

David

Stayed 1 night in Jan 2025

8/10 Good

Chelsea

Liked: Cleanliness, staff & service

Enjoyed our stay

It was a lovely hotel to stay at. Quiet in the evenings and far enough from the city but close enough as well. Staff were lovely. Food was great. Breakfast was a combo of cooked full irish and continental. The room was a bit stuffy and dated and super hot till we found a way to turn off the heating. The pool and sauna and hot tub was lovely the hot tub was a 15 pound charge per person. And it was outside which was absolutely lovely. It might be an idea to say there is a charge for the hot tub on your description of the hotel. But it was a lovely stay despite the room being stuffy and dated.
Stayed 2 nights in Dec 2024

8/10 Good

Mark

Stayed 1 night in Dec 2024

10/10 Excellent

Mr M

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Recommended

Ideal for my business trip, easy parking, friendly staff and excellent restaurant.
Stayed 1 night in Dec 2024

8/10 Good

Mark

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel

Was a lovely stay, clean and friendly staff.
Stayed 1 night in Aug 2024

10/10 Excellent

Elizabeth

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

8/10 Good

Leanne

Stayed 1 night in Nov 2024

8/10 Good

Paul

Traveled with family
Liked: Cleanliness, staff & service, amenities
2 adults 3 children stayed for one night for the Halloween celebrations in Derry. Location was excellent, 10min drive from the hustle and bustle of the busy city centre. Upon arrival (we arrived early) our room wasnt ready but we were allowed to use the pool and facilities which was brilliant for the kids. Swim done, our room was ready and we were allowed to check-in 2 hours early. Superb. Staff were friendly throughout the hotel and more than helpful. We dined in the hotel that evening, food was grand and service was excellent. Next morning, breakfast was basic but very tasty and as much as you wanted to set you up for the day. Pros - staff, cleanliness of the rooms, comfort of the beds Cons - hotel is slightly dated & the water in the pool was a tad cold I would definitely stay here again!
Stayed 1 night in Oct 2024