Chessington Resort Hotel

3.5 star property
Hotel with free parking, 4-minute walk to Chessington World of Adventures

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Photo gallery for Chessington Resort Hotel

Safari Twin room with bunk beds& Wanyama View | Desk, laptop workspace, iron/ironing board, free cribs/infant beds
Indoor pool
Business center
Interior entrance
Terrace/patio

Reviews

8.2 out of 10
Very good

Popular amenities

  • Hot tub
  • Free WiFi
  • Restaurant
  • Air conditioning

Explore the area

View in a map
Leatherhead Road, Chessington, England, KT9 2NE
  • Place, Chessington World of Adventures
    ‪4 min walk‬
  • Place, Horton Country Park
    ‪18 min walk‬
  • Place, Hampton Court Palace
    ‪10 min drive‬
  • Airport, London (LGW-Gatwick)
    ‪38 min drive‬

Room options

Safari King Family room with bunk beds

8.0 out of 10
Very good
(12 reviews)
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Twin Bunk Bed

Safari Family room

8.0 out of 10
Very good
(3 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bunk Bed

Safari Double Room with Bunk Beds & Wanyama view

7.4 out of 10
Good
(14 reviews)
  • Garden view
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bunk Bed

Safari African adventure family room

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bunk Bed

Safari Double room with bunk beds

7.8 out of 10
Good
(10 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bunk Bed

Azteca Discovery family room

8.8 out of 10
Excellent
(5 reviews)
  • 1 bedroom
  • Sleeps 5
  • 1 Double Bed and 1 Twin Bunk Bed

Safari Accessible twin room

8.0 out of 10
Very good
(2 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds

Safari Twin room with bunk beds

8.6 out of 10
Excellent
(10 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds and 1 Twin Bunk Bed

Azteca Monkey family room

8.0 out of 10
Very good
(8 reviews)
  • 1 bedroom
  • Sleeps 5
  • 1 Double Bed and 1 Twin Bunk Bed

Azteca Monkey family room with Wanyama view

  • Garden view
  • 1 bedroom
  • Sleeps 5
  • 1 Double Bed and 1 Twin Bunk Bed

Safari King Family room with bunk beds & Wanyama view

7.6 out of 10
Good
(5 reviews)
  • Garden view
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Twin Bunk Bed

Safari Zebra family room

  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bunk Bed

Safari Twin room with bunk beds& Wanyama View

  • Garden view
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds and 1 Twin Bunk Bed

Azteca Accessible themed family room

8.4 out of 10
Very good
(7 reviews)
  • 1 bedroom
  • Sleeps 5
  • 1 Double Bed and 1 Twin Bunk Bed

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About the neighborhood

Chessington

Located within a 5-minute walk of Chessington World of Adventures, Chessington Resort Hotel is within a few miles (5 km) of Hobbledown. This 3.5-star hotel has 219 guestrooms and offers an indoor pool, free in-room WiFi, and free self parking.

What's nearby

  • Chessington World of Adventures - 4 min walk - 0.3 miles
  • Horton Country Park - 18 min walk - 1.0 mile
  • Hampton Court Palace - 10 min drive - 5.2 miles
  • Epsom Downs Racecourse - 15 min drive - 5.6 miles
  • Hyde Park - 57 min drive - 15.6 miles

Getting around

  • Chessington South Station - 9 min walk
  • Morden Underground Station - 13 min drive
  • Gatwick Airport (LGW) - 29 min drive

Restaurants

  • ‪Hare & Hounds - ‬6 min drive
  • ‪Coughlans Bakery - ‬6 min drive
  • ‪King Fish - ‬6 min drive
  • ‪The Foley - ‬6 min drive
  • ‪The Griffin - ‬6 min drive

About this property

Chessington Resort Hotel

Hotel with free parking, 4-minute walk to Chessington World of Adventures
Chessington Resort Hotel features an indoor pool, a children's pool, and a gym. If you decide to drive, there's free parking. Front-desk staff can answer questions 24/7, and assist with luggage storage, securing valuables, and concierge services. Additional amenities include a sauna, free WiFi in public areas, and a hot tub.
32-inch flat-screen TVs come with digital channels, and guests can stay connected with free WiFi. Bathrooms have hair dryers and free toiletries. Other amenities include coffee makers, ironing boards, and desks.
An indoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

Children under 15 years old are not allowed in the swimming pool without adult supervision.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Safari Bar and Grill
  • Temple Restaurant

Things to do

  • Arcade/game room
  • Children's pool
  • Gym
  • Hot tub
  • Indoor pool
  • Sauna
  • Splash pad
  • TV in common areas

Family friendly

  • Arcade/game room
  • Children's pool
  • In-room crib
  • Indoor pool
  • Snack bar/deli
  • Splash pad

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Shared refrigerator
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • 3 meeting rooms
  • Business center
  • Conference center

Outdoors

  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Front entrance ramp
  • Pool hoist on site
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 2 buildings
  • 3 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property is closed between December 24 and December 26.

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pool fee: GBP 3 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve access to the heated pool
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit, and window guards
  • Check-in: 3 PM
  • Check-out: 10 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Guests must contact this property in advance to reserve access to the heated pool.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher, a smoke detector, a first aid kit, and window guards.

Additional information about polices, regulations, and more:

  • Pool access available from 7:00 AM to 9:00 PM.

Property is also known as

Chessington Safari Hotel
Chessington Safari
Holiday Inn London - Chessington Hotel Chessington
Holiday Inn Chessington
Chessington Holiday Inn
Chessington Safari Hotel Surrey
Chessington Safari Hotel Hotel
Chessington Safari Hotel Chessington
Chessington Safari Hotel Hotel Chessington

Frequently asked questions

Are free cancellation options available at Chessington Resort Hotel?

Chessington Resort Hotel offers free cancellation on some room rates. For additional details, look at the cancellation policy on Orbitz.

What is there to do around Chessington Resort Hotel?

This hotel is located in Chessington within a short 4-minute walk of Chessington World of Adventures. You'll also find Thames River and Hobbledown within a short drive.

Is there parking available at Chessington Resort Hotel?

Yes, self parking is offered for free at the hotel. Accessible parking is also available for guests.

Does Chessington Resort Hotel include a casino on the premises?

No, Chessington Resort Hotel doesn't have a casino.

Is there an indoor pool at Chessington Resort Hotel?

Yes, this hotel has an indoor pool along with a hot tub. Guests have pool access between 7:00 AM and 9:00 PM.

What do couples enjoy most about Chessington Resort Hotel?

There are plenty of amenities for couples at this hotel, including an indoor pool, a bar, and a garden-view restaurant.

Are there hot tubs at Chessington Resort Hotel?

Yes, guests can enjoy a spa tub at this hotel.

Does Chessington Resort Hotel feature a restaurant that includes a breakfast menu?

Yes, Chessington Resort Hotel serves breakfast for a surcharge at Safari Bar and Grill.

Does Chessington Resort Hotel allow pets to stay free of charge?

No, pets aren't allowed at Chessington Resort Hotel though service animals are welcome.

Does Chessington Resort Hotel have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

How far is the airport from Chessington Resort Hotel?

The closest major airport to Chessington Resort Hotel is Heathrow Airport (LHR), which is 27.9 mi away (44 minutes by car). Another top airport is Gatwick Airport (LGW), which is located 25.2 mi away (29-minute drive).

Can I book a room with a balcony at Chessington Resort Hotel?

No, there aren't any guestrooms with balconies at Chessington Resort Hotel.

Chessington Resort Hotel Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 483 out of 1001 reviews
Rating 8 - Good. 284 out of 1001 reviews
Rating 6 - Okay. 120 out of 1001 reviews
Rating 4 - Poor. 55 out of 1001 reviews
Rating 2 - Terrible. 59 out of 1001 reviews

8.6/10

Cleanliness

8.2/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

Reviews

8/10 Good

Martin

Stayed 1 night in Nov 2025

10/10 Excellent

Toni

Traveled with partner
Liked: Cleanliness, amenities
Staff really friendly
Stayed 2 nights in Nov 2025

10/10 Excellent

Lucie

Stayed 1 night in Oct 2025

10/10 Excellent

Amy

Stayed 1 night in Nov 2025

10/10 Excellent

Jennifer

Stayed 1 night in Nov 2025

10/10 Excellent

Natchapat

Stayed 1 night in Nov 2025

10/10 Excellent

Mike

Stayed 1 night in Nov 2025

8/10 Good

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, stayed as a single traveller experience was ok.some of the staff seemed pre occupied & quite rude but hotel room balanced this out & would stay again but only for 1 night.
Stayed 1 night in Oct 2025

8/10 Good

Scott

Traveled with family
Parking was great I parked right outside the hotel. The park was very confusing quite a few attractions closed or animals like the tigers moved on to a zoo and we wasn’t told of this luckily a passing member of staff notified me after waiting some time. Very expensive for food and drinks costing me £40 for two hot dogs and a refill drink that didn’t allow me to refill?? Food was cold and not very nice . Staff were very rude slow service and just didn’t want to be there almost throwing the food snacks etc across the counter at customers whilst spraying cleaner fluid at each other joking around with not one thought for anyone else. Stage entertainment was first class and very entertaining my daughter loved it. I was very disappointed with the park . The hotel was nice my daughter enjoyed the treasure hunt and the evening entertainment . The staff on reception was not very helpful and again seemed as though they didn’t want to be there but all other staff at the hotel especially the pool and restaurant staff were very nice . I would visit again but I would take my own food and drinks , plan my way around the park better.
Stayed 1 night in Oct 2025

10/10 Excellent

Tom

Stayed 1 night in Sep 2025

8/10 Good

Jenna

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Lovely big room, fantastic breakfast and restaurant area with great views. Very convenient. However communication by staff could be improved to help guests get the best out of our stay. E.g, no one let us know about the early park access, that the splash pool was closed, about car parking etc.
Stayed 1 night in Oct 2025

4/10 Poor

Krishnananda

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
The hotel/room is not worth the amount paid. They were understaffed. Check-in and luggage collection was a time taking process. There was no telephone in the room to talk to reception. They had mentioned about a smart TV in the room, but even the remote control was not working. The lighting in the room was inadequate. The hotel and restaurant staffs were no friendly.
Stayed 1 night in Oct 2025

8/10 Good

claire

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

2/10 Terrible

sheila

Liked: Cleanliness, staff & service, property conditions & facilities
Yes
Stayed 1 night in Oct 2025

2/10 Terrible

Stephen

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Parking was easy. room was ok, but the food and drinks were really overpriced and certainly didn't credit the prices. My dinner plate was 50% fries, the steak was around 10% of the plate. Breakfast, although included and offered a reasonable amount of variation was not ready for the half six sitting time and the sausages were poor quality. Fried eggs still had not arrived by 6.50 when I had to leave. Coffee - had a film on it like it was reheated from the previous day. Definitely would not stay here again.
Stayed 1 night in Oct 2025

10/10 Excellent

Craig

Stayed 1 night in Oct 2025

8/10 Good

Bernadette

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Magical stay for allergy family using clubcard!

We stayed in the cheapest family room (double and bunk beds) as a family of 4, booking through Hotels.com and visited during the 1st week of our 2 week October Half Term. Positives: magical experience for the children. Being able to have meals overlooking the zebras was amazing. Stuffed toys and freddos on the kids pillows when we arrived and staff in the restaurant at the Safari Hotel went above and beyond to make our children comfortable. Early ride time from 9am, we did 4 rides before the 10am opening. The children LOVED the small splash park and pool, it was the perfect way to unwind after a day at the park. Comfy beds and quieter than we were expecting. It also catered better than I was expecting for allergies. The dreaded folder of doom appeared at breakfast and in theTemple buffet restaurant but they had gluten free rolls at breakfast and our son's dairy allergy was especially easy to cater for. Including refillable ice-cream in the temple restaurant buffet (all plant based) and the chefs brought out fresh food instead of the buffet food. Negatives: Food at the restaurants was a bit pricey (but no more so than other theme parks), the evening children's entertainment was really really poor. Lower your expectations! It was one member of staff thinking of games on their feet and they included dares ... For under 5s. Extra charge for the pool wasn't clear on here £3 each. Some rides weren't working and it wasn't communicated to hotel guests.
Stayed 2 nights in Oct 2025

10/10 Excellent

Stephanie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was lovely, staff were great, pool was brilliant and there was entertainment I wasn’t expecting (mini disco). Downside is the price of food and drink, it’s crazy expensive!
Stayed 1 night in Oct 2025

8/10 Good

Kyle

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
We stay here every year for business. Excellent hotel - fantastic breakfast. Only reason it’s not fully 5/5 is when checking out I was told they were busy and to write down my name and details and my receipt would be emailed. 5 days later and I still haven’t received this. Also I am sure a bit of a gdpr issue that I was asked to write on paper that had the previous persons personal details on as well.
Stayed 1 night in Oct 2025

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

6/10 Okay

Amy

Traveled with family
Liked: Cleanliness
Check in was prolonged due to code and QR sent for check in not working, then another guest complaining at reception so manual check in was delayed. Room was adequate and beds comfortable but nothing special for the price. Evening activities for kids were ok when we found them but they were not well signed so almost missed them. Breakfast was ok, good fruit options, awful sausages. Leaving the carpark was chaos, can only assume some people didn't pick up a parking pass from reception so then got stuck waiting for help at the single exit barrier.
Stayed 1 night in Oct 2025

10/10 Excellent

Sam

Stayed 1 night in Sep 2025

8/10 Good

James

Stayed 1 night in Sep 2025

10/10 Excellent

Mark

Liked: Amenities
Amenities
Stayed 1 night in Oct 2025

10/10 Excellent

D

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect stay. Will return
Stayed 2 nights in Oct 2025