Booked two nights in May, unfortunately a crazy weather front came in and temperatures dropped and snow arrived, unfortunately roads were closed and we did not have snow chains (weather previously was in 70s) We emailed to ask about conditions, and informed them we may not be able to make it, our email was met with a cold response, they took all the money and did not communicate further We did not expect a refund, however, some manners, and customer service go a long way, poor rude communication from the management We messaged the second day to say we would try and make it, and did not receive a response Seeing recent trip advisor reviews it seems we did not miss much in terms of the hotel!!

Needs higher level of service and quite a bit of maintenance. A genuine desire to offer a high quality - and not mediocre -hospitality seems very attainable. Why be average when you can be great? At breakfast they are cheapskates for putting out flimsy plastic tableware. The restaurant service staff are apparently skilled, loyal and friendly. The front desk staff need a paradigm shift. "How was your trip?', "Did you enjoy your visit?" None of that. Could not get satellite TV working "Every room is set up different" no instructions provided. DVDs not available, "Used to but discontinued because we had issues." The room itself was fairly well cleaned. The bed was slightly tilted, probably due to building settling, but was comfortable. (shims anyone?) The porch and woodsy view is kind of charming. My wife's shower, one morning, turned cold for a couple seconds - causing a yelp.

Narrow Gauge Inn is disgusting the room was filthy and smelt the bathroom was old and dirty with the coffee machine and cups opposite the toilet! I have so many photos that I would like to post. We checked in and checked out and have been charged over $900 for this appalling experience. The general manager, Ryan Simmonds, assured us and agreed in front of witnesses that we would only be charged for one night the next day the whole amount was put onto our credit card, we complained to Booking.com and he actually said he had never agreed to that so, basically, called me a liar. Obviously we are taking this further as this place is not fit to call itself an Inn.....DO NOT book this Inn it is horrible. When we were there so many people were saying what a horrible place it was. I stand by this 100% and have photos to prove this. I will upload photos later.

Very overpriced. Unpleasant staff, dirty rundown accommodation. Coffee maker next to the toilet. Half full ashtray in the room. Paint peeling. You can hear people breathing in the next room. This is genuine. Pictures available to all who want them.

The Inn was fine but the breakfast buffett left us feeling like we had been robbed. We were charged $10 each and the buffett was apples, scrambled eggs, sausage and the offering of breads seemed stale and dry. A blob of peanut butter, cream cheese and jelly was left out to add to the dry bread. Worth your time and energy to go elsewhere.

A little over a year ago we returned to the Narrow Gauge Inn for the thrid time. The place was a 'dump'! Run down, dirty and falling apart. Talking to people at the restaurant/bar, all were checking out early. So our friends and I decided to leave early as well. After we left, the Narrow Gauge Inn prices started to fall and fall! I wonder why? So I posted some pictures of the Narrow Gauge Inn and immediately got a call back from the owner. He begged me to remove the pictures(not an easy task) in exchange for two free days and comp dinner at the restaurant. I called the Narrow Gauge Inn to redeem the offer. Oh, the owner somehow forgot about the offer, so here is a reposting of the pictures. Lack of paint, jacuzzi and pool closed, floor board coming up in the bathroom etc. Good luck!

We planned an Easter weekend trip to Yosemite. It was me, my husband and our 13 yr old daughter ( who LOVES the outdoors). Honestly, as we pulled in I was worried. It looked a bit like a motel, but when we got our room! OMG we had a gorgeous King + Trundle Bed room. It had 2, yes 2 bathrooms ( one with shower, another with a gorgeous tub) . Our Balcony overlooked the vast trees and wilderness that my daughter just LOVED. Sunrise shining through the window to greet us. We ate breakfast outside and it was just amazing. It has a little creek behind it with a small trail also. We would definitely stay there again! I think it would be awesome if there was a supply of games in each room ( or something you can check out from the front desk). We didn't want to turn on the tv and thought playing a game would have been. Just a thought!

After 6 weeks in South America & 6 weeks in USA this was possibly the least friendly place we stayed. Despite signage stating the restaurant is open, it’s not on Monday or Tuesday nights (same for bar). The rooms appeared to be heavily booked. Guests are not permitted to use the seating/open fire areas on these evenings (there’s a huge resort - Tenaya - closer in to Fish Camp). Rooms are clean but dated. Beds are comfortable but bedding not overly warm. There’s a heater in room which was required during the night. Despite there being a large restaurant only one section is open for breakfast. Each morning we were there guests were unable to find table/seating. Breakfast supplied is modest. They were short of bowls, cups & sugar. We couldn’t assess the bar/dinner restaurant (per above) but, based on our experience, are surprised it rates #1 on TripAdvisor for Fish Camp restaurants. Lady at checkout (4/17) was abrupt and quite unfriendly.

Clean yes - but dark and cold room - we were disappointed that the room was not preheat Ed when we came so the bed and Linien was very cold ! we booked also this place due to pool and hot top but closed due to maintenance- we stayed 3 days - one day we had no cleaning . Restaurant next door the buffalo- overpricing for the quality of the food.