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The Hillcrest Hotel

3.0 star property

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Photo gallery for The Hillcrest Hotel

Deluxe Double Room | Desk, iron/ironing board, free WiFi, bed sheets
Terrace/patio
Terrace/patio
Reception
Reception

Reviews

7.6 out of 10
Good

Popular amenities

  • Parking included
  • Free WiFi
  • Restaurant
  • Business services
  • Bar

Explore the area

View in a map
75 Cronton Lane, 0, Widnes, England, WA8 9AR
  • Place, Pex Hill Country Park
    ‪8 min walk‬
  • Place, Anfield Stadium
    ‪24 min drive‬
  • Place, Royal Albert Dock
    ‪26 min drive‬
  • Airport, Liverpool (LPL-John Lennon)
    ‪16 min drive‬

Room options

View all photos for Standard Double Room

Desk, iron/ironing board, free WiFi, bed sheets

Standard Double Room

7.8 out of 10
Good
(8 reviews)
  • 189 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Single Room

Desk, iron/ironing board, free WiFi, bed sheets

Single Room

  • 135 sq ft
  • Sleeps 1
  • 1 Twin Bed

Twin Room

  • 161 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Suite

Desk, iron/ironing board, free WiFi, bed sheets

Family Suite

  • 205 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Comfort Double Room, 1 King Bed

Desk, iron/ironing board, free WiFi, bed sheets

Comfort Double Room, 1 King Bed

  • 194 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room

Deluxe Double Room | Desk, iron/ironing board, free WiFi, bed sheets

Deluxe Double Room

  • 205 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

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About the neighborhood

Widnes

The Hillcrest Hotel places you within a 10-minute drive of Sherdley Park and Dream. This 49-room, 3-star hotel welcomes guests with a restaurant, free in-room WiFi, and free self parking.

What's nearby

  • Pex Hill Country Park - 8 min walk - 0.4 miles
  • Knowsley Safari Park - 10 min drive - 6.2 miles
  • Anfield Stadium - 24 min drive - 12.2 miles
  • Royal Albert Dock - 26 min drive - 12.5 miles
  • Old Trafford - 33 min drive - 27.4 miles

Getting around

  • Widnes Station - 3 min drive
  • John Lennon Airport (LPL) - 24 min drive

Restaurants

  • ‪The Premier (Wetherspoon) - ‬5 min drive
  • ‪The Tavern - ‬11 min walk
  • ‪The Four Topped Oak - ‬3 min drive
  • ‪Mill Brow Snooker & Social Club - ‬5 min drive
  • ‪Church View Inn - ‬16 min walk

About this property

The Hillcrest Hotel

The Hillcrest Hotel features free WiFi in public areas, a terrace, and laundry facilities. Free parking is included with your stay. The 24-hour front desk has staff standing by to help with securing valuables, luggage storage, and dry cleaning/laundry. Additional amenities include wedding services and a reception hall.
Guests can expect free WiFi and flat-screen TVs with digital channels. Coffee makers, hair dryers, and phones are other standard amenities.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 9:00 AM for a fee: GBP 9.95 for adults and GBP 5 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Cu Restaurant
  • Nelson's

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 3 meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 3 floors
  • Banquet hall
  • Built in 1969
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Desk
  • Heating
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 3:00 AM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • One child 5 years old or younger stays free when using existing bedding

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately GBP 9.95 for adults and GBP 5.00 for children

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
  • Check-in: 2 PM—-3:00 AM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.

Property is also known as

Hillcrest Hotel
Hillcrest Hotel Widnes
Hillcrest Widnes
The Hillcrest Hotel Widnes UK - Cheshire
The Hillcrest Hotel Hotel
The Hillcrest Hotel Widnes
The Hillcrest Hotel Hotel Widnes
The Hillcrest Hotel Sure Hotel Collection by Best Western

Frequently asked questions

Are free cancellation options available at The Hillcrest Hotel?

The Hillcrest Hotel offers free cancellation on some room rates. For specific requirements, review the cancellation policy on our site.

What is there to do close to The Hillcrest Hotel?

This hotel is located in Widnes, close to Knowsley Safari Park, Gulliver's World - Warrington, and Pyramid and Parr Hall. You'll also find Sherdley Park and Dream within a short drive.

Is parking available on site at The Hillcrest Hotel?

Yes, self parking is offered for free at the hotel. Accessible parking is also available for guests.

Does The Hillcrest Hotel feature a casino on the premises?

No, The Hillcrest Hotel doesn't have a casino.

Is there an indoor pool at The Hillcrest Hotel?

No, there is no indoor pool at this hotel.

What do couples enjoy most about The Hillcrest Hotel?

Couples will appreciate amenities like a bar, a restaurant, and wedding services at this hotel.

Does The Hillcrest Hotel have a hot tub?

No, there isn't a spa tub at this hotel.

Does The Hillcrest Hotel have a restaurant that serves breakfast?

Yes, The Hillcrest Hotel serves a full breakfast for a surcharge each morning at Cu Restaurant.

Does The Hillcrest Hotel allow pets to stay free of charge?

No, pets aren't allowed at The Hillcrest Hotel though service animals are welcome.

Are there connecting rooms at The Hillcrest Hotel?

No, this hotel doesn't feature connecting guestrooms.

What is the closest airport to The Hillcrest Hotel?

The closest major airport to The Hillcrest Hotel is John Lennon Airport (LPL), which is 8.2 mi away (24 minutes by car). Another top airport is Chester (CEG-Hawarden), which is located 29.7 mi away (47-minute drive).

Can I book a room with a balcony at The Hillcrest Hotel?

No, there aren't any guestrooms with balconies at The Hillcrest Hotel.

Does The Hillcrest Hotel have a wedding venue?

There are wedding services available at The Hillcrest Hotel if that's in your vacation plans.

The Hillcrest Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 190 out of 661 reviews
Rating 8 - Good. 254 out of 661 reviews
Rating 6 - Okay. 125 out of 661 reviews
Rating 4 - Poor. 50 out of 661 reviews
Rating 2 - Terrible. 42 out of 661 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

7.0/10

Amenities

7.2/10

Property conditions & facilities

Reviews

2/10 Terrible

Suzanne

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking was bad. No lighting and not enough spaces. Big potholes. Felt unsafe due to lack of lighting. Room was terrible, the decor was dated, paint marks all over, wallpaper upside down in parts. Shower was a slight trickle which is useless. Only 1 tap working in basin. Other one comes off in your hand. Really noisy and complained and nothing happened. Smoking and vaping smells all through the night. Chewing gum stick behind head board. No sockets near the bed, they are all blanked off. Juliet balcony door unlocked and not lockable - dangerous if you have children. Door knob on main door hanging off and reported but nothing happened. So had to sleep with chain on. Front of hotel covered in cigarette ends. The reception is definitely not a representation of the hotel rooms. Worst hotel stay I’ve ever had. I would stay clear of this hotel at all costs.
Stayed 2 nights in Nov 2025

2/10 Terrible

John

Disliked: Cleanliness, amenities, property conditions & facilities
Noisy first night who puts a function room on first floor with rooms crazy. Shower was not working reported to reception at 8am no one came so reported again at 10 am and ask for room to be serviced and have a bin as no bin in room. Get back at 9.30 pm room had not been touched in any way still no bin and no working show and no service. First morning we get told no eggs for breakfast only frozen scrambled egg ???? Its eggs ffs. First morning greeted with police in reception area, receptionist crying felt very uneasy. This hotel is a sh?t show A park bench would be better and probably safer
Stayed 2 nights in Nov 2025

10/10 Excellent

Olivia

Stayed 3 nights in Nov 2025

2/10 Terrible

Mindaugas

Business traveler
Disliked: Cleanliness, staff & service
I arrived at 14:00 room wasn't ready, in reception was cold i had to wait. Room not clean, horrible smell of chlorine. Shower not working properly.
Stayed 1 night in Nov 2025

6/10 Okay

Frances

Traveled with group, Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities
The reception staff were welcoming and helpful. The room was clean and bed comfortable. Only downside was toilet didn't flush so had to use a bin of water each time to 'flush' the toilet, which was awful.
Stayed 1 night in Nov 2025

8/10 Good

Victoria

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff and the room were brilliant. We stay here a lot. Highly recommended.
Stayed 1 night in Nov 2025

8/10 Good

jp

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
clean and tidy staff helpful Only negative we just received a parking fine from Parking Eye while we were in residence which we won’t be paying Ruining what was otherwise an enjoyable stay !!
Stayed 3 nights in Nov 2025

8/10 Good

Noel

Liked: Staff & service, room comfort
The breakfast was a bit average. Cheap sausage. Hash browns were a bit damp. The toaster burnt the toast one side and was uncooked other side. Cold coffee, no water and the juice was like cordial.
Stayed 1 night in Nov 2025

10/10 Excellent

Amie

Stayed 2 nights in Nov 2025

8/10 Good

Geoffrey

Stayed 1 night in Sep 2025

6/10 Okay

Martin

Traveled with partner
Liked: Cleanliness
Not the Ritz, but good value, and very friendly and helpful staff. Could have done with a small bedside table and a lamp on my side of the bed. Very clean. Did the job.
Stayed 1 night in Nov 2025

4/10 Poor

Shaun

Traveled with family
Liked: Cleanliness, room comfort
Disliked: Staff & service
Parking very easy and lots of spaces. Breakfast was ok for the price, plenty of choice and quality was good, but long waits for the food to be refreshed. No water pressure in shower, terrible, I complained, but was told that all rooms are the same. Room was clean and tidy and good for sleeping.
Stayed 1 night in Oct 2025

10/10 Excellent

Natalie

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean and spacious. Breakfast was lovely and a great selection. Stay friendly and helpful. Would highly recommend
Stayed 1 night in Nov 2025

6/10 Okay

caroline

Disliked: Staff & service
Arrived 15 mins before our check in time to be told we couldn't check in until 2 which was acceptable but the room was not ready at 2 and still not ready at 3.We was told it was fully booked the night before and they only had 3 cleaners to do the rooms(poor excuse)The reception area had many people experiencing the same thing.The bloke that was on reception was also the person that was managing the bar as we waited for our room.He clearly can't be in 2 places at the same time so many were getting frustrated at it being undermanned. When we finally got to our room the code wouldn't work so i had to go and rectify this.There was a stain where a toothbrush had been and dirt around the tap which was easy to remove.There was no toilet roll holder only a bracket where it was.Breakfast wasn't very warm but it was ok. This hotel looks very nice which is a shame but it is definitely needs more staff and extra care in certain places.
Stayed 1 night in Nov 2025

8/10 Good

Green

Liked: Cleanliness, staff & service, amenities
Very clean room, staff was excellent, I was welcomed with a smile. I love the space of the room.
Stayed 1 night in Oct 2025

10/10 Excellent

Peter

Stayed 1 night in Oct 2025

2/10 Terrible

Sheila

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The barhrooms are scruffy the hotel is full of people waiting for social housing . Our room was next to someone who had the tv on all night on full volume snd the full top floor had no heating which they know about yet still booked us in to the top floor with a 7 yr old child . I asked to be moved which we were eventuality at 2 pm the next day . Absolute joke from start to finish the place is poorly run . No managers in on a weekend . Spoilt the full weekend and i would like reimbursed
Stayed 2 nights in Oct 2025

10/10 Excellent

Amanda

Traveled with partner
Very clean, staff brilliant, parking great
Stayed 1 night in Oct 2025

2/10 Terrible

Julien

Stayed 1 night in Oct 2025

10/10 Excellent

Marc

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check-in was quick and easy. My room was clean, tidy and contained everything I required.
Stayed 1 night in Oct 2025

6/10 Okay

Colin

Liked: Staff & service
Toilet doesnt flush. Kids running up and down the corridor shouting and screaming. Place is old even though you dont think it is when you enter into reception. Nice people on there but the rest leaves a lot to be desired
Stayed 1 night in Oct 2025

6/10 Okay

Jane

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Shower not fit for purpose. Carpet in room disgustingly filthy.
Stayed 2 nights in Oct 2025

8/10 Good

Tunde

Stayed 1 night in Sep 2025

2/10 Terrible

David

Disliked: Cleanliness, staff & service, property conditions & facilities
Lady with curly brown hair on reception had a very poor attitude very abrupt and not welcoming in any way. No advice i.e. internet code etc just heres your keycard! Couldnt get in my room as keycode looked like two 66 but apparently were two 55 hand written. Had to go back down to reception were again was looked at with distain but fortunately the more receptive blond lady helped me out. Room was tired in need of full refurb especially bathroom. Hotel in general looks like it needs full make over with staff that understand customer service basics!!!
Stayed 1 night in Sep 2025

6/10 Okay

pavan

Liked: Staff & service
Good value for money. You get what you pay for and there is therefore no reason to complain
Stayed 1 night in Sep 2025

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