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Holiday Inn Express Hotel & Suites Atlanta East - Lithonia

2.5 out of 5.0

Recent guest reviews

Made a last minute bookung through Hotels.com. When I arrived was told, albeit very nicely and professionally, that hotel was sold out. Mind you, the time was close to 1a. I was very tired after driving several hundred miles. Hotels.com's credit card was not working, according to hotel. Brandon, the night manager, was an absolute godsend. He found a very nice room for my family and I at a discounted price and we were in. He made a harrowing ordeal quite pleasant. When I mentioned this to him, he shrugged his shoulders and responded, " I just like helping people." :) Well done, young man!

Holiday Inn staying consistent where ever I travel. While attending a family funeral in ATL I like the way that I can expect the same good service from Holliday Inn. Breakfast was ok but still meet my expectations. Room was good except the couch was dirty. That took away a very good rate. Staff very helpful bigups. Location was great near almost everthing except Starbucks. Overall I would go back.

Had a great experience here! Check-in was fast and room was adequate for all of us. Most admirable was the guy manning the reception when we arrived around 10pm. Really helpful and accommodating! This made the experience worth it!

Great people!! Great experience!! Everyone was very nice and helpful. The hotel was clean and tidy. Please stay there if you have the chance. The breakfast was very tasty and the front desk clerks even helped me with a problem I had.

Great check in. Clean comfortable room. Friendly service. Room is clean. Nice location close to lots of restaurants Will stay again. Be sines center works well. Fitness center is good choice of equipment

This hotel was fairly clean and easy to get to. There is a shady half finished crack house looking hotel next door, so be careful. The staff was friendly, and the rate was good. No bathroom amenities what so ever, so bring your own toiletries. Breakfast was not very good.

My family stayed and enjoyed they're stay while visiting from NJ. Breakfast/WiFi available. Hotel is eye's view from shopping mall, various eateries, it's just off I-20 & 20 min drive east of Atlanta.

This is a horrible place. Filthy rooms, Heat/AC not working properly with cold air generating. The sheets had blood on them, filthy carpet, dirty bathtub filling up with water when you use the shower, breakfast absolutely horrible and uncooked. Dogs were allowed in this no pet hotel. People were smoking in the rooms and you could smell it throughout the building. When it was reported by several guests, nothing was EVER done about it. If you and your family are displaced due to fire, flooding or just want a nice clean rest or whatever PLEASE PLEASE PLEASE spend the extra money and go someplace else. DO NOT STOP. I took pictures but too too many to post.

This is a two part review as I stayed here last week and attempted to stay here again tonight. My first stay i had to call the front desk because there was no hot water and it was never repaired. I was told by the front desk clerk Sadie that because it was late that the other guest may have used it all. The following day I had extended my reservation a day so I called the front desk to make sure that I would continue to be in the same room, again speaking to Sadie she yelled and stated that I would have check out and take all my items and come back at 3 to check in. I stated to Sadie that is not usually how it works let me speak to a Supervisor she stated I am the the supervision. I let her know that I could not check out at 11 and return at 3 because I work and this would a inconvenience for me to drag my items to work and bring them back so she allowed me to check out and back in prior to me going to work. Thus I was not going to write a review, but tonight I had a confirmed prepaid reservation with Holiday Inn Express. I called at 3pm to let them know my flight was going to be late and please hold my reservation. On my way to the hotel is was Informed by Sadie the front desk clerk that priceline had not paid them and I needed to call them and straighten out the payment. I stated ma'am I have a paid receipt she said that's not my problem you have to call them. I stated ma'am I believe that that's your responsibility. She said I'll just cancell your reservation. I said hold on just wait I'll call them. I called priceline and they stated that the hotel had authorized their credit card at 3pm and they should not be authorizing it again so they called. The front desk clerk was unwilling to work with me or priceline. Priceline relocated me to another hotel. Sadie needs more training or not to work the front desk.

We didn't have reservations so took what we could get, paying the least amount of money. There were four hotels there and this was the cheapest. Room was clean, newly updated. Breakfast was pretty good and included. Coffee was great lol

7846 Stonecrest Square Lithonia GA

Hotel highlights

  • Free hot/cold buffet breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • 15 outdoor pools

Within a short walk of Stonecrest Mall, Holiday Inn Express Hotel & Suites Atlanta East - Lithonia is within 2 miles (3 km) of Strayer University. This 71-room hotel welcomes guests with 15 outdoor pools, free breakfast, and a 24-hour fitness center. It's in central Lithonia and also close to Luther Rice Seminary and Davidson-Arabia Mountain Nature Reserve.


Dining

Free hot/cold buffet breakfast is included with your stay and awaits you each morning from 6:30 AM to 9:30 AM.


Rooms

All 71 air-conditioned accommodations feature sitting areas. Guests can expect free WiFi and 42-inch flat-screen TVs with cable channels. Bathrooms offer hair dryers and free toiletries. Washers/dryers, sofa beds, and microwaves are also standard.


Property features

Renovated in 2013, Holiday Inn Express Hotel & Suites Atlanta East - Lithonia offers 15 outdoor pools, a 24-hour fitness center, and free WiFi in public areas. You can put free parking to good use if you drive. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, luggage storage, and securing valuables. Additional amenities include a meeting room, a 24-hour business center, and a seasonal outdoor pool.

Room options

Room, 2 Twin Beds, Accessible (Hearing)

Twin 2 | Sleeps 5

Suite, 2 Twin Beds, Non Smoking

Twin 2 | Sleeps 6

Executive Room, 1 King Bed, Non Smoking

King 1 | Sleeps 3

Room, 1 King Bed, Accessible (Roll-In Shower)

King 1 | Sleeps 3

Reviews from Trip Advisor

Trip Advisor aggregated rating

84% of guests recommend this hotel

Total of 67 reviews