There was mildew in the bathroom. My room had to be changed two times. Stated non-smoking facility. I was awaken in the middle of the night while sleeping from cigarette smoke coming into my room through the A/C. I ended up having to leave the hotel and go to a different hotel. There was no remote in the room for the TV. then I was given two separate remotes and neither of them worked. I asked for a refund on three different occasions which was never given to me. How can I go about getting a refund?
This property was a major disappointment. We arrived at 4pm room was not even close to be ready when check in at 3pm. It was very dirty and smelled of marijuana. Staff had no idea what was going on. Very disappointed.
The place wasn’t bad but the room smelled like smoke and they say all of their rooms are non smoking.. I couldn’t get another room since they were sold out and I wasn’t able to go to another hotel so I was kind of forced to stay here .
Wished car could have been covered due to extreme heat but very convenient location and very pleasant welcomed by Michelle and Charnelle!
Correctly priced for business travelers and conveniently located for activities I was performing. Need to clean behind things. Access to plugs was inconvenient, few plugs and located under counters - had to get on hands and knees to plug in chargers.
Counter clerks were excellent personalitys. 3/30-4/1. Hall ways need painting.
Great stay we even booked for another night and the employees we're nice and helpful
It was nice even though we had to switch rooms because our remote control didn't work the hotel staff was nice
I did not stay the night. Pubic hair on towels, cig burns on the sheets, pillow cases were yellow tinted and stained, and heater smelled like burnt plastic. Worst place ever. I left after 10mins
The hotel was very loud and it was difficult to sleep. Breakfast was basically just cereal, which meant we had to make another stop on our way out, which added time to our trip and extra expense. I didn't enjoy this hotel and likely won't stay again.
THE LAYOUT WAS NOT COMFORTING, IT WAS SMALL YOU COULD BEARLY MOVE AROUND. THE TV WAS IN A AWARD POSTION I THOUHT IT WAS GOING TO FALL ON ME OR MY BABY. THE SIGNS THEY PLACED IN THE BATH IS TELLING YOU TO USE YOUR TOWLES FOR MORE AN TWO DAYS...I GUESS THEY DIDN'T HAVE STAFF TO TO WASH. I WLL NEVER STAY AT THIS HOTEL AGAIN.
Only spent one night here but the room was dated and had an old smell to it. The border was falling off the walls, peeling paint on the walls, and rust in the bathroom. If it was one small area I wouldn't say anything. But these were big areas. The pillows and the bed were comfortable. I was very surprised at the condition being that this is in the Wyndham family.
The staff were super unfriendly. The man at night basically grunted at me when I checked out. The rooms need to be cleaned better. The room I asked for want available so I eneded up on the smoking floor. Needless to say it just smelled stale up there. I won't be returning for a microtel and how much it was I've stayed at cheaper hotels with better service and expierence.
Great place for the price friendly staff also the location was great close to everything
This was an overall bad experience the pictures on the website cannot be of this hotel. This hotel is run down. My shower had no hot water and the walls were all damaged. I would not recommend this place.
The room appeared to be nice and clean. Unfortunately, a large bug (roach) scampered across the floor from under the connecting door. The front desk had no insect repellant. I had to spray it with disinfectant.
It was very practical. At the price it was a clean decent place to stay.
The day staff is delightful, but not the overnight.
Microtel Inn & Suites by Wyndham Conyers/Atlanta Area places you within a 15-minute drive of popular attractions such as Stonecrest Mall and Covington Square. This 62-room hotel welcomes guests with conveniences like free breakfast, free in-room WiFi, and free self parking.
Free continental breakfast is served on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.
All 62 air-conditioned rooms provide microwaves, refrigerators, and coffee makers. Guests can stay connected with free WiFi. Phones are also available.
Guests of Microtel Inn & Suites by Wyndham Conyers/Atlanta Area enjoy access to free WiFi in public areas, a meeting room, and a seasonal outdoor pool. If you plan to drive, free parking is available. The 24-hour front desk has staff standing by to help with dry cleaning or laundry, and answer any questions about the accommodations. Additional amenities include coffee/tea in a common area, express check-out, and laundry facilities.
There was mildew in the bathroom. My room had to be changed two times. Stated non-smoking facility. I was awaken in the middle of the night while sleeping from cigarette smoke coming into my room through the A/C. I ended up having to leave the hotel and go to a different hotel. There was no remote in the room for the TV. then I was given two separate remotes and neither of them worked. I asked for a refund on three different occasions which was never given to me. How can I go about getting a refund?
This property was a major disappointment. We arrived at 4pm room was not even close to be ready when check in at 3pm. It was very dirty and smelled of marijuana. Staff had no idea what was going on. Very disappointed.
The place wasn’t bad but the room smelled like smoke and they say all of their rooms are non smoking.. I couldn’t get another room since they were sold out and I wasn’t able to go to another hotel so I was kind of forced to stay here .
Wished car could have been covered due to extreme heat but very convenient location and very pleasant welcomed by Michelle and Charnelle!
Thank you for taking the time to tell us about your experience at Microtel Inn & Suites by Wyndham Conyers Atlanta Area. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback is very important to us, and I am saddened to hear that your experience wasn't pleasing. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Microtel Inn and Suites by Wyndham, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.
Correctly priced for business travelers and conveniently located for activities I was performing. Need to clean behind things. Access to plugs was inconvenient, few plugs and located under counters - had to get on hands and knees to plug in chargers.
Counter clerks were excellent personalitys. 3/30-4/1. Hall ways need painting.
Great stay we even booked for another night and the employees we're nice and helpful
It was nice even though we had to switch rooms because our remote control didn't work the hotel staff was nice
Thank you for the feedback