Travelodge Lethbridge2.0 out of 5.0
Recent guest reviews
Would not accept prof of payment from third party even with 4 emails showing I paid. Sat in lobby with my Autistic son having a meltdown for 1.5 hours. Would not let us in a room till we paid twice. They asked for a third payment at checkout. We argued for 30 minutes. Not only that, THEY ORIGINALLY TOLD ME THEY CANNOT TELL ME WHAT I WILL BE CHARGED ON MY CREDIT CARD AS THEY HAVE TO INVESTIGATE WHAT HAPPENED WITH ORIGINAL BOOKING. WHO WALKS AWAY FROM A HOTEL NOT KNOWING WHAT THEY WILL CHARGE YOU.2 hours of arguing gone, probably paid twice, possibly 3 times and the costumer WAS ALWAYS WRONG.
The room etc are clean nice and quite comfortable. It is quiet within the motel and not a lot of street noise, would absolutely stay again.
We booked a smoking king size suite. We were having a difficult time with booking on line, we weren't even sure if it went through so I had to call them and confirm it as we didn't get a confirmation email. So when I confirmed it over the phone it was for a smoking king size suite. When we checked in they gave us our room keys and we went up to our room. We had to go through a door to a hallway that had all the smoking rooms I'm guessing. As soon as we opened the door to go down the hallway the stench of smoke was disgusting and we're smokers. We went into our room and it was not what we had booked and it was dirty and grungy looking and the smell of smoke was so bad I couldn't stop coughing. We went down to the front desk and showed her on my iPad the room that we booked and she said "oh that's our business suite and it's non-smoking" but on the website it is advertised as a smoking king size suite, so she let us go up there and check it out before we decided. We decided to stay in the non-smoking room as it was at least clean and what we booked minus being a smoking room. Then Sunday morning we went down for breakfast which was suppose to be until 10 AM and it was 9:30 and the guy had thrown out all the breakfast and was cleaning up. Apparently he was new and thought breakfast ended at 9:30. They did offer to cook us more breakfast but by this point I just wanted to get out of there! The young girl at the desk was very helpful and apologetic.
We enjoy our overnight stay... Free continental breakfast & wifi to post our travel around Alberta on our Facebook... You can't miss the hotel: just along the main road... Accommodations and hospitality from the staff were sufficient for our one night stay of our six person group/family. We greatly recommend this for anyone who will stay in Lethbridge on a budget.
Great hotel. Awesome breakfast. Newly renovated. Very good value for the dollar. Comfortable beds. Fridge, microwave & kerug coffee maker in the room. We stay at this Travelodge a few times a month and iits always been very good. Highly recommend.
I stayed here with my family of four for one evening as a stopover on our way back to Montana. Staff was very friendly at check-in. We slept well as the mattresses were very comfy and bathroom was very clean and looked to be recently remodeled. We have stayed at other hotels but the biggest surprise was number of items included in the breakfast (sausages, scrambled eggs, cookies, bagels etc.). Overall my family had a pleasant stay and we would definitely come back.
This hotel is quite dated. The staff are wonderful and try to make up for the shabby look. A few misses like forgetting to top up the coffee supply in the room and breakfast is a little sparse. Location is close to the main roads through Lethbridge.
It is a good place to stay when travelling, the price is very good and everyone is friendly. I have stayed here a number of times and always stayed in the same room.
The staff was friendly. BUT the hot water was only lukewarm! Repeatedly! We stayed four days and finally on the last morning we got properly hot water.
Stayed 1 night, got sign up for some club without them discussing it with me at all. I did not even know until I got back home. I had to waste 1/2 hour of my time getting out of the club. Cheep way for the attendant to meet her sales goals. I would not stay here again.
Reviews from Trip Advisor
48% of guests recommend this hotelTotal of 218 reviews