24 hour restaurant was nice, 7th floor bar and lounge, wish the pool had a jacuzzi and the beds were not so firm but overall was pleased with entire experience. Would come back
Loved the hotel and service . The staff was great and the staff at the hotel's restaurant was also superb. The pool is gorgeous and gym has all the machinery was perfect.
Hotel was lovely and the grounds were beautiful. Staff were all very nice and helpful.
Toilet was dirty staff just ok one hour to check in couldn’t find orbitz reservation
Paid a little extra to stay in an executive suite on the 7th floor. Well worth the money for the extra perks.
My experience was wonderful I'll recommend this hotel to all my friends beautiful place thank you for all your services
First off, they checked us into a smoking room without asking if it was ok. It smelled horrible and when we called to complain the woman on the phone said that their hotel was all non-smoking, which was a lie. When we moved all of our luggage outside to wait for the bell man there were clearly smoking signs on the doors and the entire floor, that was entirely annoying. They moved us to a double bed (because that was all that was available) but never said they would move us into a single bed the next day. I had to follow up the next day because we did not sleep comfortable and it was simple not what we paid for. During our 3 night stay we moved room 3 times! The final night I had booked it in a different reservation and they had told me they had merged them, yet they still deactivated my card without letting me know and didn't clean our room. I had to walk downstairs after a long night and ask them why my card was not working. The front desk never apologized and just activated my card again. Then we got a phone call from the cleaning service asking if we wanted our room cleaned I said yes and we agreed on a time, we came back to the room and they never came to clean it. For a "5Star" hotel the service was a nightmare. Never staying at any of these hotels again.
Great hotel and we would stay there agai as it is a 4 star hotel. The coffee maker blew up and glass every where and could have really hurt my wife. The pool service was non existent for food or drinks. Over all the hotel was excellent.
HS HOTSSON Hotel Leon places you within a 15-minute stroll of popular sights such as Plaza del Zapato Commercial Center and Leon Stadium. This 211-room, 4.5-star hotel has a restaurant along with conveniences like a full-service spa and an outdoor pool. It's connected to a shopping center in central Leon and also close to Cathedral of León and Poliforum Leon Convention and Exhibition Center.
In addition to a restaurant that serves breakfast, lunch, and dinner, there's also a sports bar. Savor a meal from the comfort of your room with 24-hour room service, or get a quick energy boost at the coffee shop/café. Start each morning with buffet breakfast, available for a fee from 6:30 AM to noon.
HS HOTSSON Hotel Leon's 211 rooms are air-conditioned and provide free minibar items, iPod docks, and coffee makers. Guests can expect free WiFi and 40-inch LED TVs with cable channels. Beds are dressed in premium bedding and down comforters, and bathrooms offer rainfall showers, hair dryers, and designer toiletries. Free bottled water, safes, and phones are also available.
Guests of HS HOTSSON Hotel Leon enjoy a full-service spa, an outdoor pool, and a fitness center. You can take advantage of free valet parking if you drive. Front-desk staff can answer questions 24/7, and assist with concierge services, securing valuables, and dry cleaning/laundry. Other amenities at this luxury hotel include outdoor tennis courts, free WiFi in public areas, and conference space.
24 hour restaurant was nice, 7th floor bar and lounge, wish the pool had a jacuzzi and the beds were not so firm but overall was pleased with entire experience. Would come back
Muchas gracias por su evaluación. Nos da mucho gusto saber que fue de su agrado Esperamos recibirle de nuevo muy pronto! Atentamente
Thank you for your recent visit to HS HOTSSON Leon. We are very happy to see that you had a pleasant stay. Sincerely,
Loved the hotel and service . The staff was great and the staff at the hotel's restaurant was also superb. The pool is gorgeous and gym has all the machinery was perfect.
Thank you very much for sharing your experience. We are very happy to know you enjoyed your overall experience at HS HOTSSON Leon Como back soon!
Hotel was lovely and the grounds were beautiful. Staff were all very nice and helpful.
Thank you very much for your comments. Glad that you had a pleasant stay
Toilet was dirty staff just ok one hour to check in couldn’t find orbitz reservation
Paid a little extra to stay in an executive suite on the 7th floor. Well worth the money for the extra perks.
Thank you very much for your feedback and it is a pleasure to know that your last stay in our exclusive executive floor "HOTSSON CLUB" it was confortable and enjoyable Best Regards!
My experience was wonderful I'll recommend this hotel to all my friends beautiful place thank you for all your services
First off, they checked us into a smoking room without asking if it was ok. It smelled horrible and when we called to complain the woman on the phone said that their hotel was all non-smoking, which was a lie. When we moved all of our luggage outside to wait for the bell man there were clearly smoking signs on the doors and the entire floor, that was entirely annoying. They moved us to a double bed (because that was all that was available) but never said they would move us into a single bed the next day. I had to follow up the next day because we did not sleep comfortable and it was simple not what we paid for. During our 3 night stay we moved room 3 times! The final night I had booked it in a different reservation and they had told me they had merged them, yet they still deactivated my card without letting me know and didn't clean our room. I had to walk downstairs after a long night and ask them why my card was not working. The front desk never apologized and just activated my card again. Then we got a phone call from the cleaning service asking if we wanted our room cleaned I said yes and we agreed on a time, we came back to the room and they never came to clean it. For a "5Star" hotel the service was a nightmare. Never staying at any of these hotels again.
Great hotel and we would stay there agai as it is a 4 star hotel. The coffee maker blew up and glass every where and could have really hurt my wife. The pool service was non existent for food or drinks. Over all the hotel was excellent.
We appreciate your comments in regards to your recent stay and are very happy to see that you had a pleasant stay with us. Looking forward to receiving you again, Sincerely,