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Sketchley Grange Hotel & Spa

4.0 out of 5.0

Recent guest reviews

We went for a Dinner Dance on a Saturday night and arrived early afternoon and were shown to our room, which was more than adequate and comfortable. We then went to the bar for a drink and something to eat. Unfortunately, there was only one person serving and the place was quite busy. This meant that two rounds of drinks and some sandwiches took two and a half hours. The food was good and well presented, just took a long time to come. We did not make use of the swimming pool or spa but visited them. There were lots of people using the facilities which looked great. The dinner/dance was excellent, the food good and service well marshalled by the Maitre/D. A separate bar was opened for us and a great evening. When we arrived for breakfast the next morning, the room was packed, but found a table in the anteroom. I assume that a lot of people had descended at the same time so coffee took a long time to be served and a lot of the buffet items had not been topped up, particularly the fresh fruit. Overall, the staff were very pleasant and we enjoyed the hotel, but cannot give it 5 stars because the bar and breakfast were understaffed.

Used this hotel through the Stay, Play and Explore scheme. Amazing rooms and wonderfully large bathroom with bath and shower. Staff really friendly and nothing too much trouble for them. Great location for the activities and areas of interest. Fantastic swimming pool with daily kids swim times twice a day. Towels issued at the leisure club. The hotel is having a little work done in Reception, but don't let that out you off a lovely stay. Have fun!!

I was lucky enough to be bridesmaid for my best friends wedding. I stayed here for 2 nights 1 night before and the night of the wedding. The rooms are amazing! There massive! With a lovely bathroom also, slept very well. We had food in the restaurant the night before and I was very impressed with the food! Tasted so good and also reasonably priced. I would have liked to have seen more gin available at the bar- it seemed a very basic bar The wedding itself was lovely and the staff provided a 5 star service- especially Richard- I thought he was amazing, he was there from early morning helping set up and making sure everything was as we wanted and ran to time. He appeared to dote on the bride and made sure she had everything she needed. I kinda lost track throughout the day but saw him again about 10.30pm and asked why he was still working! He replied ‘I want to make sure everything is running smooth and then I will make sure I say goodbye to the bride and groom’ what a legend. Wasn’t keen on the room itself - dance floor small and felt shoved in the corner. Evening food good if you likely pickles!!!!! There was pickles on every sandwich.

Decent spa, room and bar, but stay totally ruined by breakfast. Went in at 9.10 this morning and no hot food left except congealed baked beans. No bacon, scrambled egg, hash browns, black pudding, although they did offer to cook sausages which arrived after having eaten the beans and a yoghurt. Only sliced bread out. Had to ask for plates. My wife settled for continental breaksat. Breakfast apparently ends at 9.30, but this is a spa break. Very disappointing.

Booked a junior suite for a relaxing weekend and was extremely disappointed as the hotel pictures and description sounded excellent and some of the reviews were good. However the junior suite with views over the countryside was a very large room with a sofa, No water, no mini bar or fridge. View was over a flat roof onto other rooms with a few tree tops in the distance.TV was small and located by the sofa so no chance of seeing tv from the bed area. The room we felt was quite basic. The room safe was locked on arrival and took several requests to get it unlocked. Asked on arrival about eating in the restaurant to which the answer was I think we will be fully booked now so eating in the bar would be your best option, no offer to check with the restaurant. The bar tables were dirty and covered in food crumbs, stained and had to request one be cleaned before we could eat. The food quality however was good both the evening bar food and the breakfast choice. The problem with the restaurant is it is obviously too small for the number of rooms, breakfast had to be taken in the bar area so service in that area was somewhat lacking in attention to detail and trying to book the restaurant on the second evening was advised it was full yet there seemed to be many empty tables. The biggest issue for us was the noise. The rooms have little acoustic insulation and when next to a noisy group who were constantly shouting screaming and banging things around made for a very unpleasant stay. The issue was raised with reception as the noise being made could be heard down the corridors and we were not the only people to comment but nothing was done , but when this starts at 7.00 am in the morning then the relaxing break was no more. Surprisingly on checkout there was no questions of how was your stay. Would I stay again, NO there are better options in the vicinity which is a shame as this is a nice property and has the potential to be so much better.

Stayed at the Sketchley Grange Hotel and Spa for a couple of days during the Easter school holidays. Overall we thought the hotel and the amenities it offered were great and the stay a lovely one and would definitely recommend this hotel to others. What we thoiughts was great about this hotel: - The food was lovely. We ate two evening meals and two breakfasts at the hotels and would definately recommen eating at the hotel. - Large room. The room we had was spacious and clean with tea and coffee making facilities. - Car parking. Plenty of car parking space even when we co-incided with a wedding taking place. - Spa facilities. Lovely spa facilities made out to look like a roman baths. The pool was lovely and warm with steam and sauna facilities. - Staff. Lovely pleasant staff and everyone we came into contact with were happy in their jobs and couldn't do enough to help. What we thought wasn't so great.. - The restaurant menu only had one vegetarian option and the same menu was presented on both nights of our stay. The staff accommodated by providing an alternative option on the second night but why not have had that on the menu in the first place? - The pool was lovely but the number of kids playing in it wasn't. - There is very little information available on what to do in the local vacinity. We were steered to a leaflet stand in the spa area which had leaflets for attractions of which many were not in Leicestershire.It would be good to promote Leicestershire more. Overall, a great stay though and would definately stay again in the future if I chose to go back to this part of Leicestershire.

Myself and three friends came here for a one night spa break including evening meal. Overall we thought the hotel was lovely as communal areas were bright and clean, if not a little eclectic in style! The rooms were spacious with comfy bed and a lovely bathroom. For a four star hotel I was surprised that there was no complimentary water or mini bar though. We had tried to book spa treatments on advance but found availability quite limited but once there they did let us change our treatments. The treatments were good with friend therapy staff. Once in the spa area I did feel their advertising was a bit misleading as the pool and gym area is clearly open to all residents and non residents with nothing that is specifically for spa visitors. I felt they could have made more of this, and potentially made more menu out of a cafe or somewhere to buy products. The pool area was nice but very noisy, especially with lots of excited children in the pool. Not relaxing at all unfortunately. I think if you specifically book a spa break you expect something a bit more than the usual facilities a hotel has to offer. I did know in advance that we had to provide our own bathrobes and slippers but I have to say, I have never known a hotel with spa not have them either in the room or available in the spa. I get the impression that some guests get them but obviously not on the package we were on! We were pleased by the menu choices in the garden restaurant but unfortunately the food we received just did not live up to expectation. Some meals were different to what was on the menu, some options had sold out, which we didn’t expect at 7.30 in the evening! The quality of a few dishes were really poor like rock hard undercooked chips and dry chicken. It was such as shame as the menu sounded great. We did feel the service in the restaurant was excellent. All the staff were very young, but they were all polite and attentive and also very well presented. Overall we thought the rooms and staff were really good and were a credit to the hotel when some elements of our stay did not necessarily live up to expectation.

Stayed here in a large suite paid for by our Daughters for our Golden Wedding Anniversary. There were 4 rooms booked by the family altogether our suite, also a Junior Suite and 2 family rooms. We were sent up to our suite having waited till after 2 to check in as advised by Reception. We were told suite was ready so went up to the second floor with our luggage and when we got there it hadn’t been cleaned since the previous guests . We had to leave and come back later so we went to pool while we were waiting. Quite a nice pool but didn’t like the large wooden key tab for the locker as we had to leave it on top of our towels while we were swimming so a bit worried about the security. Why not put it on a band to be worn on the wrist? Dinner was booked for 7.45. It was busy as there was a wedding party. Service was bad and the lamb dish my friend and I had was not up to standard. Very few vegetables and the sauté potatoes? were so over cooked they were rock hard. My friend never ate any of her meal and I was so hungry I did eat mine minus the excuse for potatoes. Everyone else’s meals were not great either. Small portions and none of our party were really impressed with any of them. Our 9 year old Granddaughter was given her meal on a plate that was absolutely red hot! We were never offered any sauces, water or more drinks etc. We had to continually ask for everything. No “how is your food” either. Very poor show altogether. One of the young waiters was even seen making a rude gesture as he was walking into the kitchen because we were complaining! Our daughter reported all this to the manager who took money off the bill and apologised not only for the disastrous meal but for our suite not being ready. We just wanted to have a nice family celebration stay and a meal and we were all so dissapointed. The breakfast was a bit better but the fried eggs were so over cooked they were crispy around the edges and like rubber! One set of salt and pepper on table between 8 of us and none at all on our other family table of 4. No tea and coffee on their table in time so our family of 4 were borrowing from our table of 8 so they could sit down and eat before the food got cold! Our Granddaughter also cut her foot in the pool area which was reported to the staff. We expected so much better from a 4 star hotel and would not stay here again.

Large hotel, huge car park. Stayed for 1 night to visit Brother's birthday celebrations in Hinckley. Positive notes: Room was large, with full facilities. Powerful shower! Staff very friendly - Sam on Reception exceptional. Breakfast was good, nice choices and overall OK. Negative notes: Bar staff not very well trained - one member in particular. Didn't know how to address clients professionally, talking loudly across the room to other members of staff. Tables hadn't been wiped, so very sticky and had to wipe ourselves. Waited 3/4 hr for a sandwich to turn up and had to chase. The above member of staff wasn't helpful about this. Eventually the lady who did deliver the food, apologised. The staff should be on the ball with clients. Children running around the bar area. On the whole I'm glad it was only for 1 night. I don't think we will use this Hotel again.

Great room and that was it. Food appalling. Waited 2 hours for food. It was dried up from sitting too long in kitchen. Chicken nuggets like bullets. The was a lack of kitchen staff or kitchen was too small as they could not cope. Although there was a restaurant there better service a good at local restaurants. Pool and gym good for family.

Sketchley Lane Hinckley England

Hotel highlights

  • Free WiFi in rooms and public areas
  • Onsite dining
  • Spa
  • Indoor pool

Sketchley Grange Hotel & Spa is located 5.6 mi (9 km) from Stoney Cove Diving Centre and 7.2 mi (11.6 km) from Bosworth Battlefield Heritage Centre. This 4-star hotel has 95 rooms and welcomes guests with a restaurant, a full-service spa, and an indoor pool. Coventry University is also within a 30-minute drive.


Dining

Enjoy a bite to eat at the hotel's restaurant, or relax with a drink at the bar/lounge. Order from 24-hour room service to satisfy your hunger without leaving your room. Start your day off with English breakfast, available for a fee.


Rooms

The 95 rooms are air-conditioned and have an array of amenities, including coffee makers, safes, and ironing boards. Guests can expect free WiFi and flat-screen TVs with pay movies. Hair dryers and desks are other standard amenities.


Property features

Guests of Sketchley Grange Hotel & Spa enjoy a full-service spa, an indoor pool, and a health club. Helpful staff can provide dry cleaning/laundry services and luggage storage. Other amenities at this spa hotel include free WiFi in public areas, 9 meeting rooms, and conference space.

Reviews from Trip Advisor

Trip Advisor aggregated rating

57.0% of guests recommend this hotel

Total of 1167 reviews