4/10 Poor
Amanda
Traveled with partner
Apr 2, 2025
Liked: Amenities
Disliked: Cleanliness
This is the second time staying, first want to say we love the type of room. You truly get a lot of amenities in the room if you’re staying a long period of time. What we disliked was when we checked in and entered our room everything looked in order and in place, but it didn’t feel clean and had a weird smell. The floor and other surfaces felt sticky and seemed like everything was wiped with the same rag without any cleaning solution. The bathtub did not seem clean either.. We didn’t have access to the balcony which was fine, we understood why as we stayed previously. But the balcony wall is glass, and regardless of a guest having access to the balcony they probably never been cleaned. The views are amazing but that balcony glass was such an eyesore. The employees were great and made us feel very welcome and safe. We ended up getting some Clorox wipes and did some quick cleaning, as we spoke with one of the front desk staff right before shift change and nobody followed up. We would still stay again just disappointed in the room cleanliness.
Amanda
Stayed 4 nights in Mar 2025
