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Palms Place Hotel and Spa at the Palms Las Vegas

4.5 out of 5.0

Recent guest reviews

Everybody at the hotel was pretty helpful and nice except for staff at the 6th floor pool, they were SUPER sassy AND rude THEY ALSO THINK they are "movie stars" i dint get the names but they are 1 blondy and the other one dark hair with tatoos bar tenders (2 men). How can somebody working with public can be so nasty?

This room looks amazing online, however, in person is another story. I checked out because it wasn't my standard of living. It felt more like a scummy pimp house. In my oppinion they need to focus more on cleanliness.

We were checked into a room that was not clean. There was stuff all over the walls, cabinets were falling apart, it smelled like smoke in a non smoking room, the windows had a film on them, and worst of all there was a white milky substance on the headboard of the bed. It was absolutely disgusting! When we went to the front desk to ask for a different room, the employee behind the counter said, "This stuff happens all the time." If you are paying for a luxury hotel room, these kind of issues should not "happen all the time". He did give us another room with out charge. It was a lot cleaner, but the room still looked like it was in rough condition. We ended up leaving on the 4th day of our week vacation because it just was not what we hoped for. I will say the staff was very pleasant.

The staff was friendly and accommodating. The rooms were clean and comfy. The pool was "closed" on Friday when we checked in only to later find out there was a "private event" taking place. Room service was delivered in to-go containers and dropped off in bags! In 43 years I've never had pancakes served in a box with plastic utensils so I guess there's a first time for everything!!

Staff wasn't the friendliest and there was food crumbs on the floor and soap scum in the bathtub. I did think it was a beautiful room though.

It was a nice size room with a great view of the strip.

Our stay at the Palms Place was good. They are currently being renovated by their new owners. The room was spacious and the bed was comfortable. The Fitness room was incredible, but a bit hard to find. The front desk staff were cold and not very helpful. We approached them a few times with questions and they seemed bothered. The best find of our trip was the Lucky Penny Restaurant at the Palms Casino. The staff was extremely efficient as they all worked together to provide you with the most delicious meals.

Pros: cute room, nice view, updated, meat and well-kept Cons: Shower drain a little worn/damaged... comforter not as clean and fluffy.. bed made creaking sounds when you move... wifi is awful.. paid for faster speed and still didn't work (charges were credited back)... no padding on ironing board, no robe.

The hotel itself was nice. Except for the fact that they don't open the balcony or have cooking utensils in the rooms. But those where my only complaints every thing else was great.

Beautiful hotel just of the strip. Mini bar, sink, cook top, sectional couch, excellent bathroom, with beautiful views as well! Would definitely stay here again!

This is the best hotel. The staff is great and the rooms look just like the pictures. I will be staying here again I'm the future.

The palms hotel was very nice and I would stay their for a year

The room wasn't very clean. Dusty and old rubberbands and paper on the floor. They stock your fridge with alcoholic drinks and snack but there isn't a list of prices on how much it cost per item! The hotel is off the strip! I stayed on the 53rf floor and was told I have a view of strip and a balcony, however the balcony wasn't accessible, it was locked! So I couldn't enjoy a nice time In my room on the balcony. It wasn't nice applicances and nice view

Staff was very helpful with any questions we had. Restaurants & movie theater located in the palms casino 5 minutes walking distance.

Great room. Third time I have stayed here and the rooms are large, updated and in a great location.

Hotel very nice and clean. It's worth the stay, and only two minutes away from the strip.

Very nice hotel with many room choices. Location is convenient to the strip, airport, and other venues. Palms Place was quiet, yet plenty of activity close by! Room was spacious and comfortable. Great bed! Parking was convenient. Staff was very helpful and cordial!

I liked being off of the main strip. Less people. Great hotel. Lots of food options. Chronic tacos is amazing!! We had an awesome jacuzzis tub. I will defiantly be back.

We loved the hotel because it was quite and v roomy, and especially traveling with kids, I like the fact there were no casino down stairs. Staffs were very friendly, 1bedroom suite were more than I expected. View was just gorgeous. Only thing I wished that since they have full kitchen, they should have some kitchen stuff, like utensils, pots, bowls, etc. Other than that, it was comfy stay. In room, laundry was also very convenient.

Horrible check in experience. My room was getting a bit long in the tooth.

Room options

Suite, 1 Bedroom

King 1 | Sleeps 4

Guest reviews for Palms Place Hotel and Spa at the Palms Las Vegas

Everyone (67) Business (59) Couples (151) Family (38) Other (32) Friends (63)
5

nice hotel, nice staff but the ones at 6th floor

Everyone

Everybody at the hotel was pretty helpful and nice except for staff at the 6th floor pool, they were SUPER sassy AND rude THEY ALSO THINK they are "movie stars" i dint get the names but they are 1 blondy and the other one dark hair with tatoos bar tenders (2 men). How can somebody working with public can be so nasty?

By , from Orlando on Sep 7, 2017

3

not to my standard.

Everyone

This room looks amazing online, however, in person is another story. I checked out because it wasn't my standard of living. It felt more like a scummy pimp house. In my oppinion they need to focus more on cleanliness.

By on Sep 2, 2017

3

not clean

Everyone

We were checked into a room that was not clean. There was stuff all over the walls, cabinets were falling apart, it smelled like smoke in a non smoking room, the windows had a film on them, and worst of all there was a white milky substance on the headboard of the bed. It was absolutely disgusting! When we went to the front desk to ask for a different room, the employee behind the counter said, "This stuff happens all the time." If you are paying for a luxury hotel room, these kind of issues should not "happen all the time". He did give us another room with out charge. It was a lot cleaner, but the room still looked like it was in rough condition. We ended up leaving on the 4th day of our week vacation because it just was not what we hoped for. I will say the staff was very pleasant.

By , from Colorado on Sep 1, 2017

4

pancakes in a box!

Everyone

The staff was friendly and accommodating. The rooms were clean and comfy. The pool was "closed" on Friday when we checked in only to later find out there was a "private event" taking place. Room service was delivered in to-go containers and dropped off in bags! In 43 years I've never had pancakes served in a box with plastic utensils so I guess there's a first time for everything!!

By , from California on Aug 31, 2017

4

palms

Everyone

Staff wasn't the friendliest and there was food crumbs on the floor and soap scum in the bathtub. I did think it was a beautiful room though.

By on Aug 21, 2017

5
Everyone

It was a nice size room with a great view of the strip.

By on Aug 21, 2017

4

quiet hotel off the strip.

Everyone

Our stay at the Palms Place was good. They are currently being renovated by their new owners. The room was spacious and the bed was comfortable. The Fitness room was incredible, but a bit hard to find. The front desk staff were cold and not very helpful. We approached them a few times with questions and they seemed bothered. The best find of our trip was the Lucky Penny Restaurant at the Palms Casino. The staff was extremely efficient as they all worked together to provide you with the most delicious meals.

By , from MA on Aug 19, 2017

4

relaxing

Everyone

Pros: cute room, nice view, updated, meat and well-kept Cons: Shower drain a little worn/damaged... comforter not as clean and fluffy.. bed made creaking sounds when you move... wifi is awful.. paid for faster speed and still didn't work (charges were credited back)... no padding on ironing board, no robe.

By , from Los Angeles, CA on Aug 8, 2017

3

nice hotel

Everyone

The hotel itself was nice. Except for the fact that they don't open the balcony or have cooking utensils in the rooms. But those where my only complaints every thing else was great.

By , from NY on Jul 28, 2017

5

quiet, modern, with a full kitchen!

Everyone

Beautiful hotel just of the strip. Mini bar, sink, cook top, sectional couch, excellent bathroom, with beautiful views as well! Would definitely stay here again!

By on Jul 6, 2017