Holiday Inn Express Hotel and Suites Las Cruces3.0 out of 5.0
Recent guest reviews
I've stayed probably about 20 days over the last several months and every stay was great. The hotel is clean, inviting, appears well run. The room and bed was very comfortable with good internet and TV. The bathroom was well lite with good hot water and lighting. Their parking normally is great but part of it is under construction. Even do parking was good. The breakfast area was well kept, serviced, and lots of hot selections. Will be back.
We were heading east on I-10 and had reservation for another hotel about 100 miles further down the road. But when we arrived Las Cruces in late afternoon, I realized we had lost an hour due to time zone change, and did not want to drive another hour and half in the dark. So we stopped by this Holiday Inn Express which was right next to the freeway. I was an IHG member and was greeting by a very friendly young lady, Celeste who offered us an exact room we like at the posted rate. We were happy with the room which was clean and comfortable that provided us with a good night's rest. The breakfast next morning was pleasant with plenty of tables and food choices. Celeste also helped us to book the next night at a Holiday Inn express further down the freeway. The only slightly negative aspect was the provided shampoo and conditioner was in such hard plastic bottles that it took super efforts to use them. Also, the shower head was mounted ridiculously high and the spray pattern was awful. Adjustment was almost impossible, plus the bath tub was too slippery to be safe. No rubber mat was provided in the room.
Good The hotel, room, and bathroom were clean. There is a variety of breakfast items that are kept hot and replenished promptly. Bad The fourth floor hallway was uncomfortably warm, tending toward hot. The front desk said they were waiting on a compressor part. The hotel should have a contingency plan to keep the hallway bearable in the event of such a problem. The shower head was set ridiculously high in the shower wall. A short person could not reach it. I am close to 6 ft. tall and I even had a problem reaching the shower head to adjust the spray. See the picture. The shower head is apparently calcified because the fine spray went a variety of directions except down. In the morning, I let the hot water run quite a few minutes and it never got hot, just warm.
Outside looks really nice and the staff was extremely friendly. Furniture tired. Room was decent. Clean. After a long drive, we arrived at 7pm with take out food ready to eat and retire early. However, Our room was 82 degrees when we arrived. It was unbearably hot and did not cool down until midnight. Our kids could not fall asleep in the heat. It did eventually cool off. Disappointing they tried to save a buck by leaving the air off. Went to swim the next morning and the pool was closed. ;(
Love the staff, the cleanliness and the overall facility. The breakfast was delicious and abundant as well. It always felt like I was walking into my home every night when I walked in the front door of the hotel. Warm and friendly.
Very very clean building and rooms.all staff r there for u.the outside grounds are immcalute.great shower. Wet bar fridgerator. Great breakfast selection. This location is quick for what ever location u r visiting. parks, old town, DT.
The staff were really nice, but we were not offered a cookie. The room was really clean, but rough around the edges. I love the Holiday Inn brand and I am disappointed that it was shabby. The bathroom had discolored flooring around the toilet. A face plate was missing, and the sink had some kind of a plumbing issue. The carpeting was frayed around the closet door. I expect better from a Holiday Inn! The front desk did not have a cork screw! This is New Mexico, not Utah! Breakfast was perfect. And the hotel was quiet.
Most Holiday Inn Expresses tend to be nice, but this one is even nicer than most. The rooms are exceptionally large, the beds are high and extremely comfortable, and the breakfast offerings are extensive. We will definitely stay here again when we are in the area.
The hotels lobby and dining area are beautiful fireplace and A few nice chairs with a sofa. Very inviting. The room was very nice and breakfast was very typical of all Holiday Inn Express breakfast. We would stay again. The man at the front desk was very kind as we checked out very personable represented Holiday Inn Express well
We have stayed here several times and enjoyed each visit. The check in is super friendly and efficient with a verification of credit card, a look at my drivers license and a simple form with initials several places to note the cost and policy. Like most HIE it is totally non-smoking. Our room was totally up to HIE standards, good comfortable bed and comfortable air conditioning. Breakfast was good as always and free. Highly recommended.
- Free breakfast
- Free WiFi in rooms and public areas
- Free parking
- Indoor pool
Holiday Inn Express Hotel and Suites Las Cruces places you within a few miles (5 km) of New Mexico State University and Las Cruces Museum of Art. This 80-room, 3-star hotel has free breakfast along with conveniences like an indoor pool and free in-room WiFi. Mesilla Valley Mall is also nearby.
Free breakfast is included with your stay.
All 80 air-conditioned rooms provide microwaves, refrigerators, and coffee makers. Flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Other amenities include free newspapers, free local calls, and hair dryers.
Guests staying at Holiday Inn Express Hotel and Suites Las Cruces enjoy an indoor pool, a fitness center, and a spa tub. A stay here includes free parking. Multilingual staff is on hand to answer questions. Additional amenities include free WiFi in public areas, a meeting room, and a business center.
Reviews from Trip Advisor
81% of guests recommend this hotelTotal of 151 reviews