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Comfort Suites University Las Cruces

2.0 out of 5.0

Recent guest reviews

The hotel was located in a convenient place for our trip, and was located near good eating places. The hotel needs some upkeep. Our bathroom smelled like sour towels and our shower was broken. Would be a great place if there was some renovations.

The room smelled a bit musty and the couch had several stains. The motel was located at a very convenient location for what I needed. Over all-an ok stay.

The carpet and upholstery all needs a good scrub. The cushions were dirty. We found items that could only belong to other guests in the cushion of one chair. Anyone on housekeeping staff bothering to check such things? There was no bedding for the pull out. That's different from other places we've stayed. However, the front desk person was pleasant and immediately brought some up to our door. The pull out bed (as those kinds of beds go... they don't provide the best sleep in general) was in awful shape and pretty uncomfortable. Seemed pretty old. We also burned up from the temperature settings which we could not seem to alter in the middle of the night. The beds were great and very clean and fresh.

Over price for the area it must be close to stock yard and train noise

The hotel staff was very friendly. The area was quiet and relaxing. The breakfast selection was great. The rooms could use updated appliances, but overall it was a pleasant stay.

Room was spacious, clean, breakfast had a much better variety than expected. Gym was very small and treadmill was loud but everything worked. For a one night stay while on a road trip, would stay there again.

The stay was relaxing. The staff was helpful and kind. I'd stay here again.

Bed was comfy, indoor pool was nice. Breakfast was rather weak, but met expectations.

Was great... the hotel and the service... Clean, room very confor, I will be back

We go to Las Cruces to meet up with our ex son in law at least 4 to 6 times a year. We always seem to stay at Comfort Suites on Trivitz, across fro the University. We love it there. It's like our home away from home. The rooms are clean, the personnel is always great to us. And when we pick up our grandsons we know they will be comfortable on those luscious comfy beds. Love Comfort Suites!

We were a little weary booking this hotel based on other reviews -- however, we had an emergency to tend to in Las Cruces and didn't have many options to choose from. After the smelly ride in the dirty elevator (it smelled like melted crayons!) we finally arrived at our room -- it looked like we walked into a half cleaned room! There were only 2 small hand towels and one wash cloth, no bedding for the sleeper sofa, 2 pillows on one bed and 3 on the other, iron was halfway hanging off of the wall mount; the cord was unraveled, the hangers were all over the place, and the room had a light didn't work -- but that wasn't the main concern. There was hair all over the bathroom, one of the towels looked like it was just used and very dirty, the carpets were filthy dirty and the couch was BADLY soiled. We would NEVER recommend or stay at this hotel ever again......

Staff was very nice helpful and friendly. The breakfast was good. Nothing fancy but perfect for the price. Beds were comfortable!!

It was great, the pool nice n warm... the room nice n clean..

I checked in late and had to wait quite awhile for someone to show up but there was only one person handling check ins while she also had to answer the phones, and take care of house keeping issues. She was very friendly and super efficient when she did check me in. The room was older so the walls were dirty and the ceiling above the shower was cracked and hanging down a bit. I was only staying one night and not using the shower so that was fine. The biggest concern was the hair on the toilet and in the sheets. I brought cleaning wipes so I took care of the toilet but I had to call for replacement sheets. The front desk agent came up promptly with clean sheets and changed them on the spot. Everything was fine after that. The front desk agent needs a raise though. She does the work of three people all with a smile.

The hotel is great in everything but the cleanliness. The fold out bed was full of stains and it had soaked through to the blanket underneath. The carpets were really dirty and stained. The bathroom was not real clean. There were long black hairs on the floor behind the bathroom door that were there when we checked in. But if you are willing to over look this, the location was great. The breakfast was excellent and the quietness of the place even with it being fairly full was excellent. You couldn't hear as much as a door close.

we attended a concert at the Pan American Center, this hotel was directly across from it within walking distance. the rooms were very nice and included a microwave and refrigerator. the breakfast was very good. great trip will stay again!

Clean, breakfast was typical. Comfort Inns can usually be counted on to be comfortable without alot of frills for a reasonable price. This was no different. Would definitely stay there again and recommend to a friend.

took daughter back to college

2101 S Triviz Drive Las Cruces NM

Hotel highlights

  • Free hot/cold buffet breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Indoor pool

Located within a leisurely stroll of New Mexico State University, Comfort Suites University Las Cruces is within a few miles (5 km) of Mesilla Valley Mall. This hotel has 61 rooms and welcomes guests with conveniences like free breakfast, an indoor pool, and free in-room WiFi. Also close to this Las Cruces hotel are New Mexico Farm and Ranch Heritage Museum and Las Cruces Museum of Art.


Dining

Start your day off right with a free hot/cold buffet breakfast.


Rooms

All 61 air-conditioned rooms provide microwaves, refrigerators, and coffee makers. Guests can expect to find cable TV and stay connected with free WiFi. Other amenities include free local calls, hair dryers, and safes.


Property features

At Comfort Suites University Las Cruces, guests enjoy features like an indoor pool, a fitness center, and free WiFi in public areas. Free parking is available if you drive. The front desk is staffed 24/7 to help with dry cleaning/laundry, luggage storage, and securing valuables. Additional amenities include a 24-hour business center, coffee/tea in a common area, and free newspapers.

Room options

Suite, 1 King Bed with Sofa bed, Non Smoking

King 1 | Full 1 | Sleeps 4

Suite, Non Smoking

Queen 2 | Full 1 | Sleeps 6

Guest reviews for Comfort Suites University Las Cruces

Everyone (3) Couples (1) Family (11) Friends (1) Other (2)
3
Everyone

The hotel was located in a convenient place for our trip, and was located near good eating places. The hotel needs some upkeep. Our bathroom smelled like sour towels and our shower was broken. Would be a great place if there was some renovations.

By on Aug 24, 2017

3

very quiet

Everyone

The room smelled a bit musty and the couch had several stains. The motel was located at a very convenient location for what I needed. Over all-an ok stay.

By on Aug 23, 2017

3

close to relatives.

Everyone

The carpet and upholstery all needs a good scrub. The cushions were dirty. We found items that could only belong to other guests in the cushion of one chair. Anyone on housekeeping staff bothering to check such things? There was no bedding for the pull out. That's different from other places we've stayed. However, the front desk person was pleasant and immediately brought some up to our door. The pull out bed (as those kinds of beds go... they don't provide the best sleep in general) was in awful shape and pretty uncomfortable. Seemed pretty old. We also burned up from the temperature settings which we could not seem to alter in the middle of the night. The beds were great and very clean and fresh.

By on Feb 29, 2016

Review comment responded on Mar 11, 2016

Thank you for taking the time to leave a comment about your recent stay with us. I do apologize for the housekeeping issues you experienced, I have shared your comments with the staff to prevent these issues from happening again. We do not, as a rule, put bedding on the pull outs to ensure that our guests get a fresh set when needed. We do hope that you will give us another chance to provide you with an excellent stay in future.

3

average

Families

Over price for the area it must be close to stock yard and train noise

By on Oct 2, 2015

5

las cruces trip

GetawayWithFriends

The hotel staff was very friendly. The area was quiet and relaxing. The breakfast selection was great. The rooms could use updated appliances, but overall it was a pleasant stay.

By on Sep 2, 2015

4

good value

Families

Room was spacious, clean, breakfast had a much better variety than expected. Gym was very small and treadmill was loud but everything worked. For a one night stay while on a road trip, would stay there again.

By on Mar 9, 2015

5

great weekend

Singles

The stay was relaxing. The staff was helpful and kind. I'd stay here again.

By on Feb 3, 2015

4

slept good

Families

Bed was comfy, indoor pool was nice. Breakfast was rather weak, but met expectations.

By on Dec 30, 2014

5

excellent hotel and service

Families

Was great... the hotel and the service... Clean, room very confor, I will be back

By on Dec 29, 2014

5

our trip to las cruces.

Families

We go to Las Cruces to meet up with our ex son in law at least 4 to 6 times a year. We always seem to stay at Comfort Suites on Trivitz, across fro the University. We love it there. It's like our home away from home. The rooms are clean, the personnel is always great to us. And when we pick up our grandsons we know they will be comfortable on those luscious comfy beds. Love Comfort Suites!

By on Aug 2, 2014