It’s a nice and quiet place. A little cozy but worth it.
I found beg bugs in the morning, imagine the feeling!
Absolutely nothing at all. This hotel was old and shoddy.
Front desk went above and beyond to make me feel welcome. The receptionist, a gentleman, was extremely patient, kind, and professional. The restaurant I had stopped by prior to my arrival to the hotel, forgot to give me the drink I had purchased. After hearing my story, this wonderful receptionist empathized with me and was very kind to give me a free soda from their mini convenience store. His kind gesture really made my night. I’m a total clean freak and going to proudly say that this is truly the very first time that I did not find a single human hair in the bed sheets nor in the bathroom towels!!! I really couldn’t believe it! I am a traveler by heart and have stayed in many hotels. Neither one gave me the peace of mind and the sense of cleaningness I expected. I am very happy to say that the Courtyard has exceeded my expectations in every aspect. Amazing stay!
The room was very humid. The shower had mold, worst experience ever. Never going back again and possibly not using orbitz again.
Good location, the staff are really friendly and the room is very comfortable and clean.
The amenities were good. However wen i made the reservations it said it was breakfast included and the lady at the front desk specifically told me and my partner that it was not included in my rate and that i could not grab any breakfast at all. She was very rude. Something I’ve never experienced at a Marriott hotel. Very disappointed in the attitude of the staff.
The hallway carpet was full of stains. The room was fine
Good experience and friendly staff. Near the airport and comfortable hotel.
The lights in between the beds didn’t work. The shower backed up and the room smelled moldy which for someone with bad allergies was horrifying.
We had a terrible night, my 1 year old daughter woke up with bedbug stings in her stomach and I in my arms, in the morning the bed bugs were seen walking on the bed and the towels in the bathroom. the hotel manager told me he was going to return my money, 2 weeks have passed and nothing has been returned. We still have problems with the pickets. I do not recommend it
The ice machines didn't work, the water was shut off for 5 hours in the middle of a Saturday, no warning before I checked in, the room keeping was awful, there were roaches in our room, we found them in the microwave and awoke with them in our beds, the toilet ran nonstop, the sliding glass door was broken, and I was charged and extra $360 and nobody can tell me why. The staff were rude and unhelpful. Even after housekeeping came our room was dirty and beds not made.
It was a pleasant stay. Clean room but my room overlooked the interstate and a little loud, especially the motorcycles. It was clean and the towels were soft. The a/c made some extraneous noise, but not too bad. All in all it was enjoyable. .
No ice makers on several floors not working. Air conditioning not operating on the rooms.
The hotel is clean and the staff are extremely friendly and attentive. All were great but Mike at the Bistro was the best. There is a Starbucks onsite, so the coffee and food is always good. It's not a "free" breakfast like other hotels but well worth paying for it. On top of that, they have a full liquor/beer/wine bar. The staff create an environment that makes the place feel like home. Would definitely stay there again and again!!
One of the best hotels i ever stayes at. Room was clean and taken care of. Close to restaurants and bars and great staff. Will definitely come back again.
Hotel was right by one of the main highway and good eats. Hotel front desk staff, specially a young man working the afternoon/night shift was outstanding. He checked me in super fast and provided a lot of helpful information. He was always super courteous and always happy to help.
Hotels convenient to the highway very clean excellent breakfast friendly staff
Located in Western Division within a mile (2 km) of Laredo Convention and Visitors Bureau, Courtyard Marriott Laredo is within 2 miles (3 km) of Laredo Center for the Arts. This 3-star hotel has 110 rooms and welcomes guests with a restaurant, an outdoor pool, and a 24-hour fitness center.
This hotel is home to a bistro and a bar/lounge. You can sip a beverage at the coffee shop/café. For your convenience, a full breakfast is available for a fee.
The 110 accommodations feature sitting areas. Guests can expect to find Smart TVs with cable channels and Netflix. Bathrooms offer hair dryers and free toiletries, and pillowtop beds with premium bedding ensure a restful night. Microwaves, refrigerators, and coffee makers are other standard amenities.
At Courtyard Marriott Laredo, guests enjoy features like an outdoor pool, a 24-hour fitness center, and free WiFi in public areas. For transportation, you can make use of a free airport shuttle at scheduled times, as well as a free area shuttle. The 24-hour front desk has staff standing by to help with dry cleaning/laundry, securing valuables, and luggage storage. Additional amenities include a meeting room, a business center, and coffee/tea in a common area.
It’s a nice and quiet place. A little cozy but worth it.
I found beg bugs in the morning, imagine the feeling!
Thank you for your feedback.
Absolutely nothing at all. This hotel was old and shoddy.
Thank you for the time you took to rate the Courtyard by Marriott - Laredo. We appreciate your feedback as this allows us to better serve you! We look forward to welcoming you back when your travel brings you back to the Laredo area!
Front desk went above and beyond to make me feel welcome. The receptionist, a gentleman, was extremely patient, kind, and professional. The restaurant I had stopped by prior to my arrival to the hotel, forgot to give me the drink I had purchased. After hearing my story, this wonderful receptionist empathized with me and was very kind to give me a free soda from their mini convenience store. His kind gesture really made my night. I’m a total clean freak and going to proudly say that this is truly the very first time that I did not find a single human hair in the bed sheets nor in the bathroom towels!!! I really couldn’t believe it! I am a traveler by heart and have stayed in many hotels. Neither one gave me the peace of mind and the sense of cleaningness I expected. I am very happy to say that the Courtyard has exceeded my expectations in every aspect. Amazing stay!
The room was very humid. The shower had mold, worst experience ever. Never going back again and possibly not using orbitz again.
Good location, the staff are really friendly and the room is very comfortable and clean.
The amenities were good. However wen i made the reservations it said it was breakfast included and the lady at the front desk specifically told me and my partner that it was not included in my rate and that i could not grab any breakfast at all. She was very rude. Something I’ve never experienced at a Marriott hotel. Very disappointed in the attitude of the staff.
Dear Anonymous, Thank you for you review. I am sorry our front desk agent was rude I have taken measures so this wont happen again. I do hope you can give us another opportunity next time you are in the Laredo TX are to make this up to you.
The hallway carpet was full of stains. The room was fine
Dear Anonymous, Thank you for brining this to our attention and we will address this with the staff and get this taken care of ASAP. We hope this does not discourage you from staying with us in the future.
We're glad you enjoyed your stay! We hope to see you on your next trip to Laredo.