Macdonald Tickled Trout Hotel4.0 out of 5.0
Recent guest reviews
The rooms we were offered were in a run down state the taps would not turn off so hot water was running all the time. The radiator in the bathroom would not turn off so the windows had to be open all the time, so the noise from the motorway was heard all night. Not a good place to get a good nights sleep. The paint was peeling off the walls. And the excuse was that they were really booked you, so did not have many spare rooms!
My friends were staying here for a wedding reception and I was able to get changed in the room with them to get ready for reception too. It was very easy to find the hotel and drive into and very close to Brockholes where the wedding reception was. Excellent access to and from the motorway and there's a services next to it with a cash machine that does free cash withdrawals. The view from the room was beautiful. It was a river and a field with cows in it. It was smart and clean and there's a car park.
I have stayed at this hotel numerous times and fairly regularly. Each time there have been niggles but there isn't a huge choice in the area and the beds are very comfortable. Over the last few weeks however, things have deteriorated and this stay was the last straw. I checked in, which in itself is tortuous as it takes a disproportionate amount of time for no apparent reason, and was given a room at the far end of the hotel. The room was large and spacious but with a small bathroom. I would agree with various other reviews as well that the rooms are quite dated. My room had a view of the roof and air conditioning fans and had cobwebs on the ceiling, walls and a squashed fly on the window. The last time I stayed the toilet had not been cleaned (the seat was disgustingly filthy) so they clearly have a problem with their housekeeping. I had had an early start so was looking forward to an early night but by 2am was so fed up of the constant banging doors up and down the corridor that I put a pair of noise cancelling headphones in just to get some sleep. When I woke up - there was no hot water! The boiler had broken down overnight. So kettle on and wash in the basin (the cold water is freezing cold!). When I then went to check out, the card system and computer wasn't working so they couldn't take my payment. I also had to go through the normal argument with them explaining that my bed and breakfast had already been paid for by the booking agent so I only had to settle my food bill. They told me that the booking agent hadn't made it clear to them but every other hotel I stay in across the country seems to understand it so I don't understand why every time I stay in this hotel I have to go through this argument. In conclusion, enough is enough. Even if I have to take a Premier Inn, I won't be staying here again and I would not recommend it.
We booked in for 3 nights and didn't even stay for one!! We have never seen such a dirty dusty room! The view from the window was of air conditioning units, although our room didn't have air conditioning! The curtains were falling of the rails, the bedside lamp was falling over and couldn't be stood upright and there was dust on all the surfaces, mirror surround and television. The corridors were also extremely run down and needed a good clean! If I could give this place a rating it would be minus!!
stayed one night on way to wedding room was generally very nice and clean with a few minor niggles - fan in bathroom was noisy but couldn't be heard in bedroom and towel heater was not working - we had food in the restaurant and it was OK but a bit expensive as were the drinks but the service was very good overall
Macdonald hotels generally have a good name and brand reputation, so I was expecting good service and quality accommodation. I have to say, I did not find my stay to be worth the price paid whilst staying for one night for a friends wedding (even £50 for this place would have seemed steep). Arrived and was checked in quickly and promptly. The lobby and common areas look to have been recently refurbished and even the hallway looked recently carpeted and painted. The rooms... not so much. Bathtub edges and shower head were encrusted in limescale (we live in Lincolnshire and know about hard water woes, but this was like it hadn't been cleaned... ever!). VERY steep step up into and down out of the bathtub - if you struggle with mobility issues or were pregnant, this would be a problem! King sized bed extremely comfy and I enjoyed snuggling up in the linens. Had a very good nights sleep there... except for when I was jostled awake shortly after 8 am BY A FULL ORCHESTRA PLAYING LOUD CLASSICAL MUSIC ACROSS THE HALL. No more than 10 feet from our room. No word of a lie, I actually thought it was the neighbor playing music loudly for a few minutes, but then pulled on some clothes and went for a look. Peeked in the door and probably 20 people with large instruments practicing/playing. I assume this is for a wedding or perhaps the hotel rented out the space for them to practice, but I never in all of my hotel stays have experienced something like that! Why would they put people in the rooms along the same corridor? Why were the musicians allowed to start so early?! Why were we given no warning?! A quick call to reception ended in "We're sorry, would you like free breakfast?" This was better than nothing but £30 for the breakfast of a croissant, juice, and one plate of cooked sausage (x 2) was insane anyway. Overall, very unimpressed with the hotel and will probably not be staying at a Macdonald property if given the choice again.
We stayed here overnight following a wedding nearby. Our room was big, but was ready for a refurbish. Perfectly clean so no complaints there. Breakfast however was poor. Only continental breakfast was in with the room rate and the items on the cooked menu were overpriced - £5 for an omelette and £4 for porridge. I ordered poached eggs on toast and they never came. It was clear that there were simply not enough staff. We asked where my breakfast was after a good twenty minutes or so and it hadn't even been started, so we cancelled it. Not brilliant.
Yes, l know ...... very unusual but .......yesterday was a lovely SUNNY and hot day. I was meeting my Cousin from Lancaster and l live in Rossendale, so this is approx. half way for us both. It was to celebrate my Birthday so was looking forward to lunch. We just HAD to sit outside. The area is quite small with only a few rought iron tables and chairs but right alonside the River Ribble with lovely scenery, even on the river bank yesterday, a Heron wading. Wonderful.......however, l digress.......we met inside at the bar and were welcomed by lovely smiles from the bar staff who were most pleasant and helpful and as we said we were going outside, offered to bring out the menus for us and take our orders when we were ready. So nice. We took our drinks and went to sit out by the river in the unusual day sunshine! Wonderful. The menu is extensive and fitting for lunch, presume it is the bar menu too. When the food arrived, it was well presented and very substantial portions. I order more drinks and glasses of iced water also, again more smiles and nothing too much trouble. So nice to experience in this day and age. A perfect 3-hour lunch! Thank you.
Hi visited restaurant this evening with colleague, hotel prides itself as a Scottish steakhouse. We both were told "sorry no sirloin and no ribeye and the rump steak is only minute rump" ordered the minute rump and side of rocket and Parmesan salad to be told "sorry chef has no Parmesan". Colleague ordered a plum crumble for dessert to be told "sorry it's very sweet too much sugar in it". Food we ate was actually very nice but at 7.30pm seemed odd to have run out of several steak varieties when there were only a few other tables eating!
My Daughter and I stayed in this hotel for one night. We were there for a wedding and it was conveniently located to the wedding venue. We were given an early check-in, which was good so that we could get changed for the wedding. The room was comfortable and clean. The breakfast was great. It was a full English Breakfast Buffet.
Located within a leisurely stroll of Brockholes Nature Reserve, Macdonald Tickled Trout Hotel is within a few miles (5 km) of Museum of Lancashire. This 4-star hotel welcomes guests with 102 rooms and conveniences like free in-room WiFi, free self parking, and a conference center. It's on a river and also near Deepdale and Harris Museum and Art Gallery.
Enjoy a bite to eat at the hotel's restaurant, or relax with a drink at the bar/lounge. Savor a meal from the privacy of your room with 24-hour room service, or get a pick-me-up at the coffee shop/café. Start each morning with English breakfast, available for a fee from 7 AM to 9:30 AM.
All of Macdonald Tickled Trout Hotel's 102 air-conditioned rooms provide coffee makers, phones, and ironing boards. LCD TVs come with digital channels, and guests can stay connected with free WiFi and wired Internet. Other standard amenities include hair dryers and desks.
Guests of Macdonald Tickled Trout Hotel enjoy access to free WiFi in public areas, 5 meeting rooms, and a conference center. If you drive, put free parking to good use. The front desk is staffed 24 hours a day to help with dry cleaning/laundry and luggage storage. Additional amenities include a business center, coffee/tea in a common area, and express check-out.
Reviews from Trip Advisor
68% of guests recommend this hotelTotal of 1548 reviews