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Macdonald Tickled Trout Hotel

4.0 out of 5.0

Recent guest reviews

We often meet here as its a good middle point for a number of the team and has good road links. I got there early so thought I'd grab some lunch. Had the chicken burger which was ok, the chips were nice. Probably a bit over priced for what it was but overall a good feed and the service was good.

When I booked on a well known booking site I paid £16 extra for breakfast (single occupancy) and when I got to the hotel was informed it was continental only a cooked breakfast would be extra again. Had the cheek of trying to sell cooked breakfast to me again this morning for an extra £15! That would have been £31 for a cooked breakfast!!! On getting to the room i checked the duvet and pillows because i have a feather allergy. It took 5 and a half hours and 4 calls to reception to get hypoallergenic bedding! When I went to eat in the bar i was told that i couldn't order off the restaurant menu as they try to keep both separate... fair enough, other than as I was eating my dinner a group of 4 sitting at the table next to me were ordering off the restaurant menu!!! I complained to the duty manager about all these points. Nothing was done.

The staff were super friendly and helpful. They were attentive and professional at reception and at breakfast. It's ideal location fro people travelling as its right near the M6 and has adequate parking and a very good resturant.

Upon check in room was dirty! Had to be moved! Breakfast menu was out of date & staff were uninformed. Simple requests like copy of the bill were ignored! Despite a request for early check in it had not ben noted!

Just had a meal there. Don't eat the chicken. Son had served to him the worst chicken ever. His brother and father couldn't eat it either!! When I told the waitress she told the chef who said the taste was due to it being "corn-fed chicken" like we have never tried the taste. My son said it was the same as served in school, preformed and warmed up!! 10% discount bah!! 4* prices for poor quality food and poor service in my opinion. Won't be eating there again!!!! Also no fish, no mussels, no blue cheese . Waitress spilt the dip from the bread board onto the table, no attempt to clear it up nor replace lost dip!! Starter plates left until next course arrived so I needed to move them as the waiteress then had hands full followed on by her dropping them after behind my son's chair. This was left until I picked up the broken dish from the floor but no attempt to clean up the left butter from the floor this remained!! 1

The restaurant and bar areas of the hotel are very nice but the rooms need updating. The bathroom was very small and not much room. The refreshments are stowed away in a drawer so you would miss them unless you go looking. Staff were nice and friendly. Breakfast was very good.

Our room was roomy and had a lovely view over the river but was a bit tired and dusty. We were happy with the price paid for the overnight stay but decided the reasonable charge was because the subsequent cost for our evening meal was far too much for what we received. The steak was quoted as being 220g but was nowhere near that weight! Having then to pay £4 for approximately 8 chips was ridiculous! The wine was equally overpriced. We are already booked to stay here again next week but will definitely make alternative arrangements for dining. I suspect the majority of visitors are like us, stopping off for a one night stay or attending a function in the area. However, I had the feeling that the management perhaps considers us a captive audience and doesn't need to try to vary the menu (even the limited selection had items not available) and give portions large enough to satisfy their charges. I'll reserve my comments on the continental breakfast next Saturday when I stay here again!

This was possibly the worst stay at a Macdonald hotel we have ever had. The Asian children who were also staying kept us up all night. My partner also developed a rash possibly due to unclean bedding. Oh and the food was awful.

We stayed at this hotel for two nights before attending a wedding at the Brockholes Nature Reserve. I would certainly recommend it as a lovely. clean and welcoming hotel. The staff were very friendly and nothing too much trouble Our room was an executive suite which was very nice, with a separate walk in shower from bath, We overlooked the car park which wasn't a problem, as we spent very little time in there There was everything you could possibly need in there to make our stay perfect. One afternoon we sat by the river on a patio area which was really pleasant,, there was loads of wild life to watch there. The evening meal was very good, plenty to eat and drink and again very good service. The drinks were quite expensive, but only what one would expect from a high class hotel,

Very pleasant, staff lovely, really nice location on the river. Pleased with our room which overlooked the river. Very comfy bed. Would be excellent venue for conferences/meetings in the north west as so close to major roads. Nice riverside walks on the doorstep. Don't be put off by the newly built petrol station just outside, not seen from the hotel.

Preston New Road Samelsbury Preston England

Hotel highlights

  • Free WiFi and wired Internet in rooms and public areas
  • Free parking
  • Onsite dining
  • Business center

Located within a leisurely stroll of Brockholes Nature Reserve, Macdonald Tickled Trout Hotel is within a few miles (5 km) of Museum of Lancashire. This 4-star hotel welcomes guests with 102 rooms and conveniences like free in-room WiFi, free self parking, and a conference center. It's on a river and also near Deepdale and Harris Museum and Art Gallery.


Dining

Enjoy a bite to eat at the hotel's restaurant, or relax with a drink at the bar/lounge. Savor a meal from the privacy of your room with 24-hour room service, or get a pick-me-up at the coffee shop/café. Start each morning with English breakfast, available for a fee from 7 AM to 9:30 AM.


Rooms

All of Macdonald Tickled Trout Hotel's 102 air-conditioned rooms provide coffee makers, phones, and ironing boards. LCD TVs come with digital channels, and guests can stay connected with free WiFi and wired Internet. Other standard amenities include hair dryers and desks.


Property features

Guests of Macdonald Tickled Trout Hotel enjoy access to free WiFi in public areas, 5 meeting rooms, and a conference center. If you drive, put free parking to good use. The front desk is staffed 24 hours a day to help with dry cleaning/laundry and luggage storage. Additional amenities include a business center, coffee/tea in a common area, and express check-out.

Room options

Family Room

Full 1 | Sleeps 4

Classic Double Room, River View

Full 1 | Sleeps 2

Classic Twin Room

Twin 2 | Sleeps 2

Executive Double Room

Full 1 | Sleeps 2

Reviews from Trip Advisor

Trip Advisor aggregated rating

68% of guests recommend this hotel

Total of 1565 reviews