TownePlace Suites by Marriott Lake Jackson Clute2.5 out of 5.0
Recent guest reviews
We stayed at this hotel for about 6 weeks for a traveling job. Overall, it was a very stressful 6 weeks. We enjoyed the first suite we were put in. It was large and had a separate bedroom and big living room. Right in the middle of our stay, we evacuated for Hurricane Harvey. We didn't know when it would be safe to return so we tried staying in contact with the hotel to ensure we didn't lose our room. Well, we did. When we got back we went from the huge suite to a TEENY, TINY studio. It was TINY. We also lost our extended stay rate because of this so we were paying $50+ more dollars a night for a room literally HALF the size. They couldn't get us into a suite again for over a week and when they did it was the older, not remodeled version. There were lots of bugs and the rooms smelled very weird. The parking lot and general area was incredibly sketchy, I was worried about my car and never felt comfortable leaving after dark. People loiter outside of the front entrance, drinking and smoking ON THE DAILY. We've been living out of hotels for several months now and this one was not impressive at all. The housekeeping was excellent, however. They left a note every day indicating whether they cleaned or did not (if the do not disturb tag was on the door) and were very meticulous in their work.
I stayed at this hotel in June 2017 for business along with 4 other co-workers. Everyone enjoyed their stay. Nice free breakfast. Staff is super nice and very helpful. Will stay here again when in town for business. Rooms were clean and housekeeping was accommodating.
rooms are horrible. there lots of mold in the bathroom and not very clean. rooms are also very small and a/c smells. the position of the tv is very odd, its to the left of the bed and i couldnt find a great view to watch even from the furniture, hurts my neck. felt like staying in a trailer. me and my company wont be back.
I was not impressed by the service nor the cleanliness of this hotel. I arrived yesterday for a quick 2 day trip. I was given the tiniest "suite" I have ever seen! I asked if there was anything larger and was told that was the standard size room on the new wing. I believed them and let it pass. In the morning I find 2 lovely little roaches walking about. I snapped a pic of one, the other got away! GROSS! I told the service clerk downstairs and she said she would get someone to spray the room. No apology.. nothing! As if this was an everyday occurence. I get switched that evening to another room in the same wing per my request, and guess what... the room is alot larger than the fun size room I had yesterday. Service here is really bad! I love Marriott Hotels, but this does not uphold marriott standards!
So we decided last minute to get a hotel room for the night after the power company had been working on restoring our power for 12 hours and still had no estimate of restoration. The front desk greeted us with sincere smiles and were completely welcoming of us and our dog at 9:30 pm. The room was very clean and the shower was amazing. Kitchen was fully stocked with everything you need to cook a meal. The breakfast was good! I had seen several reviews complaining about the breakfast but we found it to be one of the better complementary buffets we have encountered. Lots of healthy options and standard breakfast items. Fitness center is small but has everything you need for a good workout. Staff is outstanding. Outstanding. The staff are truly the jewels of this hotel and management should keep this staff happy because they go out of their way to keep the guests happy. Great room, great facilities, great breakfast, great staff. Can go wrong.
We had a pleasure at this hotel the bad experience was I pay cash for the night and the receptionist Ashley ask for a credit card because she told me it was a requirement for reservation, but she charged $100 dollars from my card,she never told me about that charge,when I notice I call and Ashley answer my call,she told me my money it's going back to my count,but why she didn't explain she will do that..
Very nice staff. Made my stay away from home very nice while I was here and working. Highly recommend. They made my stay very nice. All staff went above and beyond. Construction was on going but it was well managed. And im sure the construction will be done soon. Very nice accomodations. Staff made it even better. Glad to be going back home, but I will miss the staff. Highly recommend. If you have any questions, i'll be glad to answer. Special thanks to Barbara. Keep up the good work!
we had reservations and got in late. We unloaded our car and checked in. We later found out later at the elevator was broken. I guess the young lady at the desk was going to surprise us. My wife with bad knees had to walk up stairs to get to the room carrying luggage. We come to this area often and will go back to the holiday in express.
Very nice room with good features including comfortable bed, pillows, tv, wifi. Enjoyed very much. Breakfast bar prepared items are not good. Best to make your own waffles, yogurt, fruit. Cream cheese is frozen so you need to thaw it out in microwave. Nice toppings for prepared oatmeal.
We spent the night at TownPlace Suites on our way from Dallas to Sargent for a quick weekend trip. This hotel is dog friendly but there is an additional fee. We stayed in a suite with 2 Queens and a sleeper sofa. It has a mini kitchen with stove, microwave and fridge and included a Hot Breakfast is included - Texas shaped waffles anyone? : ). There is some remodeling going on but it wasn't noticeable to us at all. The desk staff (Bee) was very friendly and accommodating. We'll would stay here again.
- Free buffet breakfast
- Free WiFi in rooms and public areas
- Free parking
- Outdoor pool
TownePlace Suites by Marriott Lake Jackson Clute is located 2.6 mi (4.2 km) from Sea Center Texas and within a 10-minute drive of Lake Jackson Historical Museum. This 52-room hotel has free breakfast along with conveniences like an outdoor pool and free in-room WiFi. It's also close to Brazosport Museum of Natural Science and Freeport Municipal Golf Course.
Start your day off right with a free buffet breakfast.
All 52 air-conditioned accommodations feature kitchens and space to spread out with dining areas and sitting areas. 32-inch flat-screen TVs come with satellite channels, and guests can stay connected with free WiFi. Bathrooms have hair dryers and free toiletries. Sofa beds, coffee makers, and free weekday newspapers are also standard.
At TownePlace Suites by Marriott Lake Jackson Clute, guests enjoy features like an outdoor pool, a fitness center, and free WiFi in public areas. If you drive, put free parking to good use. Staff members are on hand to provide dry cleaning/laundry services and a safe deposit box at the front desk. Additional amenities include conference space, a business center, and coffee/tea in a common area.
Reviews from Trip Advisor
93% of guests recommend this hotelTotal of 67 reviews