Holiday Inn Express Hotel & Suites Clute - Lake Jackson2.5 out of 5.0
Recent guest reviews
The hotel looked clean, and it was perfect for a quick one night stay. It looked like recently renovated, and the housekeeping does a great job keeping the room clean. I did smelled slight odor in the hallway, but not sure what it was. The bed was comfortable. WiFi was fine for our needs. Breakfast choices was fine and just what you would expect. The room has all the basics, fridge, microwave, safe, iron, etc. I am not very familiar with Holiday Inn, but surprised to learn they would charge about $36 more than the booking price at the check-in. It is adjusted to the original booking price at the check-out if you don't buy or charge anything to the room. Not sure that is how much many people wold charge from the small shop they have, but never had encountered this practice at other hotels before. Night time front receptionist was nice and friendly, but the morning receptionist couldn't bother to even look at us as we were leaving. And there were no other customers at the lobby to assist.
The room was clean and spacious. The staff were very courteous and helpful and offered fabulous suggestions for local restaurants. The facilities were clean and maintained. The only concern I witnessed was where the pool gate was rusted out was where the kids wanted to play. Otherwise, great central location with a fabulous breakfast and courteous staff.
I enjoyed the room and the pool area. I was not too happy with the renovations going on and think that I should not have paid the same for a room I had to walk through dust and mayhem to get to. However, I am just being picky. The hotel is nice and I plan to return next month. I am planning for this hotel to be my get-away spot in this area.
frustration when checking in.. the room I had reserved many months ahead was under renovation. Carmen at the front desk worked very hard to find another room to accommodate my needs ...even when her shift ended she made sure the incoming shift knew what was happening. The hotel accommodated us and were very helpful and apologetic for the inconvenience! As we continued in and out they were very friendly and helpful!
Stayed here for two nights on business and found the accommodations very adequate. The common areas are being renovated and at least my room had been recently updated. Occasionally, you will get a holiday inn with awful mattresses, but not this location. I was pleased with everything in my room. The staff was helpful and friendly. The breakfast was on par with what you'd expect from a holiday inn. They were completely full the two nights I stayed and everything was quiet and breakfast was well stocked. Will stay here again if visiting the area.
This Holiday Inn does not have a High Speed internet service as advertised . The WiFi speed is extremely slow. Don't count on it to do any work from your room or download any file within an acceptable time frame. Breakfast was very good and the attendant was very helpful. Lightning in my room was barely acceptable. Location is great and thr room are clean.
Great place for business travel. I was here for over a month working odd shifts. Never disturbed while sleeping days and room was cleaned promptly when working days. Located just north of Freeport on 288. Pool was well maintained and the staff was great. Breakfast was often out early (0500) for those of us working the odd shifts.
Clean spacious rooms. We were comfortable and able to relax. Plenty of space for our family of four. Breakfast was typical but good. The hotel lobby and common areas were clean and beautifully decorated. Nice pool area. Helpful staff. This hotel is safe and secure.
This hotel was well-received. I had difficulty finding the hotel on my GPS and decided to call front desk. Justin was excellent in his hospitality and felt very confident in his knowledge and ability to satisfy his guests. Rooms were clean and safe. As a safety professional, I felt the security and risk protection was adequate. I was impressed with the ambiance and modern look to the room. The breakfast was plentiful and delicious as I felt very satisfied. The systems in this hotel work very well. One system to improve on is ensuring the carpets are perfectly vacuumed and are inspected frequently.
Pre-paid for a King Suite. Upon arrival, we were given a different room than what was reserved. When discussing it with the manager, his response was: If you don't like it you can leave. No discussion of compensation. Just leave. Tried working with the manager for several days to resolve the issue. Manager was constantly rude and would never listen. Stay anywhere than this hotel.
- Free buffet breakfast
- Free WiFi and wired Internet in rooms and public areas
- Free parking
- Outdoor pool
Holiday Inn Express Hotel & Suites Clute - Lake Jackson places you within a few miles (5 km) of Sea Center Texas and Brazosport Museum of Natural Science. This 77-room hotel welcomes guests with conveniences like free breakfast, an outdoor pool, and a 24-hour fitness center. In central Clute, the hotel is also close to Freeport Municipal Golf Course.
Free buffet breakfast is included with your stay.
All of Holiday Inn Express Hotel & Suites Clute - Lake Jackson's 77 rooms are air-conditioned and have an array of amenities, including sofa beds, microwaves, and refrigerators. 32-inch flat-screen TVs come with satellite channels, and guests can stay connected with free WiFi and wired Internet. Other amenities include minibars, coffee makers, and free newspapers.
Guests staying at Holiday Inn Express Hotel & Suites Clute - Lake Jackson enjoy an outdoor pool, a 24-hour fitness center, and a spa tub. A stay here includes free parking. Front-desk staff are standing by 24/7 to assist with any requests. Additional amenities include free WiFi in public areas, a meeting room, and a business center.
Reviews from Trip Advisor
83% of guests recommend this hotelTotal of 48 reviews