Beds were very squeaky , front desk wasn’t the friendliest.
We had a great one night stay. Beds were comfortable, property was clean, hot tub was relaxing. Breakfast buffet. The next morning was amazing. Our server Pepe was so sweet and provided true hospitality, really made our day! We loved his hotel and became Hilton honors members. I would recommend.
The price, not worthy
Having the restaurant and bar onsite was wonderful. The cook-to-order breakfasts were better than most other hotels. The staff was very friendly and courteous and the facility was very clean. We enjoyed our stay at the Hilton Garden Inn Irvine Spectrum Lake Forest.
The hotel and my room were spotlessly clean. The staff was friendly and attentive.
They keep putting me in back next to freeway. Charging 12 for parking now. That always bothers me
Decent location. Good Price. Unfriendly check in/out staff. Didn't feel like they had time for me. Felt like what I needed was inconvenient for them. Had to park far away and still had to pay for it
Beds very comfortable Pillows good Room clean and pleasant smelling Staff friendly and very helpful 2nd stay here
Very clean common areas.
Good property, very clean, very quiet despite next to the freeway, parking is $7/night which seems kind of lame given there is tons of parking around, not in the middle of the city, but staff and everyone are super friendly. Easy to get to and located close enough to beaches/etc for whatever you want to do here. Highly recommend!
Very friendly and helpful staff. Clean and comfortable bedding. Room access was not as easy due to placement of elevator. Price is high But enjoyed the stay Debating to stay again in 2 months due to price
Hilton Garden Inn Irvine Spectrum Lake Forest places you within a 5-minute drive of Irvine Spectrum Center and within a 10-minute drive of other popular attractions like Orange County Great Park. This 148-room, 3.5-star hotel welcomes guests with conveniences like an outdoor pool, a 24-hour gym, and free in-room WiFi.
This hotel is home to a restaurant and a bar/lounge. For your convenience, a cooked-to-order breakfast is served for a fee on weekdays from 6:00 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM.
48-inch LCD TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms have hair dryers and free toiletries. Microwaves, coffee makers, and free local calls are other standard amenities. Change of towels is available on request.
Guests of Hilton Garden Inn Irvine Spectrum Lake Forest have access to an outdoor pool, a 24-hour gym, and free WiFi in public areas. Self parking is offered for USD 15.00 per night. Multilingual staff at the front desk are standing by 24/7 to help with luggage storage, securing valuables, and dry cleaning/laundry. Additional amenities include a spa tub, conference space, and a microwave in a common area.
Beds were very squeaky , front desk wasn’t the friendliest.
We are so sorry to hear that your bed was squeaky and that our staff did not project care for our guests that we try to exemplify. Rest assured your comments will assist us in improving the quality of stay for our guests.
Thank you for taking a moment to share your experience. I am happy to hear you found the stay to your liking. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.Sincerely,Cesar HernandezSupervisor
We had a great one night stay. Beds were comfortable, property was clean, hot tub was relaxing. Breakfast buffet. The next morning was amazing. Our server Pepe was so sweet and provided true hospitality, really made our day! We loved his hotel and became Hilton honors members. I would recommend.
Thank you for taking a moment to share your experience. I am happy to hear you found the stay to your liking. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.
The price, not worthy
Hello sir, the reservation was Pre-Paid through Expedia.com & your pre-paid rate was not disclosed to the Hotel. Should you have any questions regarding future reservations we encourage you to contact the Front Desk to inquire about rates.
Having the restaurant and bar onsite was wonderful. The cook-to-order breakfasts were better than most other hotels. The staff was very friendly and courteous and the facility was very clean. We enjoyed our stay at the Hilton Garden Inn Irvine Spectrum Lake Forest.
We are so glad to hear you enjoyed your stay! we hope to see you again soon!
The hotel and my room were spotlessly clean. The staff was friendly and attentive.
Thanks so much for taking the time out of your day to leave us a positive review. Hope to see you again!
They keep putting me in back next to freeway. Charging 12 for parking now. That always bothers me
We understand your frustiation for the parking fee however this is in place to ensure that we are able to maintain spaces for our guest as it prevents vehicles from other properties that charge for parking from parking in our lots. We hope despite our parking fee you will stay with us again and we will be sure to make every effort to place you in a room location of your choice.
Decent location. Good Price. Unfriendly check in/out staff. Didn't feel like they had time for me. Felt like what I needed was inconvenient for them. Had to park far away and still had to pay for it
Thank you for taking the time and providing us with very important feedback. We apologize for not meeting your expectations during your stay. We hope you can give our property another opportunity in the near future.
Thank you for choosing Hilton Garden Inn Irvine Spectrum, we are happy to see you enjoyed your stay with us! We hope to see you again in the near future.
We are so glad to hear you enjoyed your stay, we hope to see you again soon!