Arriving late at night, it was rather confusing that we needed to go down the street to get the key from a hotel (possible I missed that in instructions while booking). Everything was great, except for a very glaring issue-the sheets were possibly the worst I have ever encountered at a hotel. I have stayed at motels with better sheets. Staying at a hotel, there is an expectation of nice sheets and bedding (arguably most important part of a hotel stay). The bottom sheet was incredibly scratchy (damage from a washer or just incredibly old), but the cost of the stay and quality of everything else made the horrible quality of the sheets stand out.
I like that it is a very short distance to the beach. Also it is close to stores. A small concern i had though is the parking gate is always open, so not much security, but the area is safe.
This place is really great! We loved it! The location is ideal. The air conditioner is quite loud though. Everything else is lovely
The building itself is nice. However, the bed sheets were not laundered (we found lots of hair all across the bed under the pillows plus fake eyelash!! Front desk was quick to rectify it. The bathtub floor was "icky". We like the courtyard, however, being next to a busy street (Pacific Coast Highway) was an issue (can also hear the cars from inside the room). There was a major gap in the blinds so at night anyone on the street could see us (the inner shade was missing) and you wake up early in the morning because of the brightness from the sun!
Big room, excellent location in Laguna, if you want Ocean view they have more expensive room to offer.
Design was nice. Staff friendly. Pretty bare bones but clean and style was good close to beach and shops
Right across from the beach, cool Rooms ... easy check in .. would stay again
Great location, walking distance to a grocery store, which is great because you have a fridge in your room.... Walking distance to a handful of restaurant and of course right across from the beach!
Located within a 5-minute walk of Gallery Row, 14 West is within a 15-minute stroll of Main Beach Park. This 14-room, 3-star apartment building welcomes guests with in-room amenities like kitchenettes, fireplaces, and refrigerators.
Each apartment is individually decorated and features a kitchenette with a refrigerator, a microwave, and a stovetop. Guests can expect to find free WiFi and a 42-inch LCD TV with cable channels. Tempur-Pedic beds sport down comforters and the bathroom offers a soaking tub, a hair dryer, and free toiletries. Other standard amenities include a fireplace, a coffee maker, and an ironing board.
Guests staying at 14 West enjoy free WiFi in public areas, a terrace, and barbecue grills. Self parking is offered for USD 17 per night. The front desk is staffed 24/7 to help with concierge services, and answer any questions about the accommodations.
Arriving late at night, it was rather confusing that we needed to go down the street to get the key from a hotel (possible I missed that in instructions while booking). Everything was great, except for a very glaring issue-the sheets were possibly the worst I have ever encountered at a hotel. I have stayed at motels with better sheets. Staying at a hotel, there is an expectation of nice sheets and bedding (arguably most important part of a hotel stay). The bottom sheet was incredibly scratchy (damage from a washer or just incredibly old), but the cost of the stay and quality of everything else made the horrible quality of the sheets stand out.
Thank you Max for staying with us. We appreciate your feedback and will take a look at your concerns. We hope to have the opportunity to have you as our guest in the near future and earn a higher rating like most of our other reviews.
Thank you for choosing to stay wth us and come back and see us soon!
Thank you for choosing to stay with us. We'd love to get more information on how we could have improved your rating to a higher rating like most of our other reviews. Feel free to reach out directly.
I like that it is a very short distance to the beach. Also it is close to stores. A small concern i had though is the parking gate is always open, so not much security, but the area is safe.
Thank you for choosing to stay with us during your recent visit to Laguna!
This place is really great! We loved it! The location is ideal. The air conditioner is quite loud though. Everything else is lovely
Thank you Jules for reviewing our property! We're happy to hear you enjoyed your stay and look forward to having you stay with us again!
The building itself is nice. However, the bed sheets were not laundered (we found lots of hair all across the bed under the pillows plus fake eyelash!! Front desk was quick to rectify it. The bathtub floor was "icky". We like the courtyard, however, being next to a busy street (Pacific Coast Highway) was an issue (can also hear the cars from inside the room). There was a major gap in the blinds so at night anyone on the street could see us (the inner shade was missing) and you wake up early in the morning because of the brightness from the sun!
Thank you for taking the time to review our property. I'm sorry to hear about your room condition. We will definitely look into who cleaned your room and make it right.
Thank you for your 5 out of 5 review!
Big room, excellent location in Laguna, if you want Ocean view they have more expensive room to offer.
Thank you for your 5 out of 5 Review!
Thank you for taking the time to review our property.
Thank you for the amazing 5 out of 5 review!