Nice view, I would like to stay again.
$40/dayparking fee!!!!outrageous.
The hotel is beautiful and it is on a cliff side on the beach. I was disappointed that they did not mention all the extra fees that they charge you for after you have paid for your stay. If you don’t have an ocean front view, you will not be treated like a guest. They made my family wait until exactly 4pm to get in my room whereas they had their ocean front guests checking in from 1-4 while we had to sit in the lobby and wait. The room had been ready. They offered to help with bags for al ocean front guests but not for my family. Very poor customer service. I did not feel like a guest here.
Missed balcony overlooking the ocean..
Great location. Staff was not very friendly or timely.
The property is in an Excellent location and they have great freebys
Gorgeous location right in town on Main Beach. Staff was helpful and kind. Hotel itself is wayyy too overpriced for the low quality of the dated rooms and lack of amenities. Hidden fees galore. Left feeling like I got ripped off.
Excellent customer service. Nice and clean room. Everything was perfect.
On the beach and central location to downtown shops. You can walk to everything
Amazon hotel whit a nice ocean view Staff very friendly. Definitely will going to stay here again
I could not get the heat to work. So I had a very cold night at the hotel
Just as advertised. A reasonably priced clean and quaint property in an excellent location with friendly service
Beautiful sweeping views! Morning coffee was delicious and 4th floor terrace was a bonus!
The first time that we stayed here, it was bad and that’s on them. Since we stayed here again after that, I guess the second bad experience is on us. Got “upgraded” to a room at the entrance of the pool - loud, congested, etc. Asked to be moved to any room away from the heavy traffic, and got a motel-like room (exterior entry)that barely fit the bed and Was on the main road. The parking lots and check in spaces were all full, which leaves you screwed. Won’t make the same mistake again.
Gorgeous location and magical ocean energy. Extra charges for cookies wine and coffee none which I ever did see. But oh well the price wasn’t bad for such a fabulous ocean hotel. Rooms are so charming
Amazing location. Happy and friendly staff. Even during COVID restrictions it felt warm and safe.
Inn at Laguna Beach places you next to Main Beach Park and within a 5-minute walk of Heisler Park. This 70-room, 3.5-star hotel has an outdoor pool along with free in-room WiFi and a spa tub.
All 70 rooms provide iPod docks, minibars, and coffee makers. 49-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and bathrobes, and pillowtop beds with premium bedding and down comforters ensure a restful night. Free local calls, ceiling fans, and laptop-compatible safes are also standard.
Guests staying at Inn at Laguna Beach enjoy an outdoor pool, a spa tub, and a rooftop terrace. Self parking is available for USD 40 per night. The 24-hour front desk has staff standing by to help with securing valuables and dry cleaning/laundry. Other amenities at this beach hotel include free WiFi in public areas, conference space, and coffee/tea in a common area.
Nice view, I would like to stay again.
$40/dayparking fee!!!!outrageous.
The hotel is beautiful and it is on a cliff side on the beach. I was disappointed that they did not mention all the extra fees that they charge you for after you have paid for your stay. If you don’t have an ocean front view, you will not be treated like a guest. They made my family wait until exactly 4pm to get in my room whereas they had their ocean front guests checking in from 1-4 while we had to sit in the lobby and wait. The room had been ready. They offered to help with bags for al ocean front guests but not for my family. Very poor customer service. I did not feel like a guest here.
Missed balcony overlooking the ocean..
Great location. Staff was not very friendly or timely.
Dear Anonymous, Thank you for your review. We value all of our guests and appreciate your feedback. We hope that your stay in Laguna Beach was relaxing and fun. Please visit us again soon! Sincerely, Judi Z., Front office
The property is in an Excellent location and they have great freebys
Gorgeous location right in town on Main Beach. Staff was helpful and kind. Hotel itself is wayyy too overpriced for the low quality of the dated rooms and lack of amenities. Hidden fees galore. Left feeling like I got ripped off.
Excellent customer service. Nice and clean room. Everything was perfect.
On the beach and central location to downtown shops. You can walk to everything
Dear Anonymous, Thank you for your feedback. We are saddened to hear of your disappointment with guest service. We apologize that you were not offered assistance with luggage, this is not typical of our friendly and helpful staff. Our goal is to make sure all of our guests have a fun and relaxing time with us. Thank you again for your viewpoint, and for staying with us. Sincerely, Judi Z., Front Office