Would have enjoyed AC in the room during the hot day.
All good
Property is a little old and rundown. The bathroom cabinets were broken and the lights under the head were hanging down and we could hear everything from the room next door.
Location and the staff are great
Great location and love that it’s directly on the beach
BEAUTIFUL rooms, very clean and well kept. Pool and hot tub were wonderful. Gym had great equipment.
Absolutely amazing. We loved spending every minute of our mini-moon at this resort and can't wait to go back!
Love the access to the beach, friendly and attentive staff, amazing view! Great hotel for kids.
Although we had a ocean front room & the views were great but it’s a very old hotel, everything in the room has chipped away, windows are rusted & hard to open & close, smells, NO AC, the pool is small & not kept clean- it’s very rundown hotel. Overall, I know we wouldn’t go back there again- but if you want ocean front & don’t care about all the above - then it’s a place for you.
Pros: The hotel lives up to its name as you have direct access to beautiful sandy beaches and azure surf. Attractive upscale lobby and common areas and friendly staff. Restaurants have pricey but tasty menu offerings. Spectacular views. Cons: rooms could use updating, mattresses uncomfortable. No AC,, slight carpet odor.. if they update the rooms the hotel would deserve a superlative rating.
Surf And Sand Resort places you within 2 miles (3 km) of popular sights like Victoria Beach and Heisler Park. This 167-room, 4.5-star hotel has a full-service spa along with an outdoor pool and a 24-hour gym.
Enjoy a leisurely bite to eat at Splashes, the hotel's onsite restaurant. Savor a meal from the privacy of your room with room service, or get a pick-me-up at the coffee shop/cafe. Start each morning with cooked-to-order breakfast, available for a fee from 6 AM to 10:30 AM.
Guests can expect to find free WiFi and wired Internet, plus flat-screen TVs with digital channels and DVD players. Beds are dressed in premium bedding and down comforters, and bathrooms offer hair dryers and designer toiletries. Patios, iPod docks, and refrigerators are other standard amenities.
At Surf And Sand Resort, guests enjoy a full-service spa, an outdoor pool, and a 24-hour gym. Valet parking is available for USD 40 per night. The front desk is staffed 24/7 to help with dry cleaning/laundry, securing valuables, and concierge services. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this beach hotel include a sauna, free WiFi in public areas, and a spa tub.
Would have enjoyed AC in the room during the hot day.
All good
Thank you so much - we look forward to welcoming to soon
Property is a little old and rundown. The bathroom cabinets were broken and the lights under the head were hanging down and we could hear everything from the room next door.
Thank you for your feedback, We greatly appreciate it and hope we can do better on your return visit. We have had these issues inspected by our Engineering team. We apologize we were unable to provide a 5 out of 5 stay this time around and look forward to another opportunity.
Location and the staff are great
I am passing over to front desk a little pot with a crystal in that Ms. Manthripragadas (#291) daughter lost at the pool. The little girl was quite upset at losing it . If she doesn’t pick up tonight after dinner please bring back to Concierge in the morning and I will make sure she gets it.
Great location and love that it’s directly on the beach
Thank you.. We look forward to welcoming you again.
BEAUTIFUL rooms, very clean and well kept. Pool and hot tub were wonderful. Gym had great equipment.
Thank you for staying with us and sharing your feedback!
Absolutely amazing. We loved spending every minute of our mini-moon at this resort and can't wait to go back!
Thank you for staying with us! We appreciate your feedback! In Hospitality, Surf & Sand Resort
Thank you for your feedback and apologies that the room was warm we are all looking forward to updating that feature and look forward to welcoming you back when that occurs