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Real Plaza Hotel and Convention Center

3.5 out of 5.0

Recent guest reviews

The hotel is well situated in the middle of La Paz. Staff are friendly but need a lot of training. The interior needs urgent upgrading. You are entering the 80's when being inside (but it is well maintained). Amenities are OK, sauna & steam room are spacious and well maintained. Good to have as it is cold and helps with your sinus (high altitude!). Response rate to requests is very slow. WIFI did not work throughout our 5 days stay (which was a mix of private and business). Despite many promises, the connection never came up - and that in the week they hosted the World Travel Awards.... Breakfast needs upgrading in terms of quality & variety. Hot dishes on the buffet are usually cold as they do not refill the burner (eye for detail is generally lacking in the hotel). The restaurant on the top floor (dinner) provides a stunning view but service is SLOW and food is always very salty. Housekeeping is not detailed. Room was never thoroughly cleaned, toilet paper & tissue not refilled (it took 3 calls and a walk to Front Desk (total of 1.5 hrs) to get a replenishment after we run out). Nice hotel & staff generally but truly it needs upgrading, training and a move into the present rather than being stuck in the past

The room has not air conditioner (didn’t work); bath tub with shower didn’t flow (I asked 3 times to tey to fix it, and NOBODY came!!); they not clean the bed (no changes) ! The swimming pool is green and with “bacteria” bubles in a closed area ! The wifi is really bad! Breakfast is a medium good point. Taxis in front of hotel (Diplomaticos) all old cars with smell of food and old things.

This hotel was extremely noisy I. The evening and I was on the 11th floor! There is no air conditioning. The Wifi did not work properly and the staff were very unhelpful. The hotel is not centrally located. From the outside and foyer this place looks okay but it is not - you will be able to do a lot better than this hotel.

The hotel is in need of refurbishment. The carpet leading up to the convention centre is worn out and tired. The room and the ensuite are roomy. My sleep was awful as the bed was a banana bed. The pillow was either too thin or too thick. I asked the hotel if they could provide us with thinner pillows, but the reception staff seem to have the problem understanding me and the extra pillows they gave us are thick ones. This is the second hotel in our month stay in South America that would provide in room tea making facilities. We just love it. The food at the cafeteria was good value and the wait staff was helpful. There weren't many vegetarian options on the menu but the chef was accommodating and made us vegetable soup.

Hotel looks very grand but needs updating and refurbishing, used to be the Radisson as you can see the logo under the new one, Rooms a good size. Restaurant was OK but hardly anyone there. Wi-Fi was pretty much unusable.

Noisy rooms. Students running in the hallways, yelling, chasing one another for 3 hours nightly. Also outdoor noise, again yelling, all night long. Very uncomfortable if you crave a night's sleep. Thin walls.

The Real Plaza Hotel is past it's glory days, and in need if a major renovation. No air conditioning, flakey WiFi. Restaurant and bar service is very sloooow. Room carpets are dirty. It does not deserve its self-created 4-star rating. I'd call it a 3-star hotel.

This hotel does not have air conditioning and the rooms get very hot during the day. We were on the cool side of the hotel and it was very hot in our room with no air conditioning. The only partial solution is to open the windows but the traffic noise is deafening and smog is awful so you can forget about a good night's sleep. The beds are mushy and the pillows rock hard, the sheets are scratchy and there really is nothing comfortable about this hotel. On day two we got a fan brought to our room which was little help but made it somewhat better. With earplugs and the fan sleep was still difficult to get. On the positive side the staff is very nice but there is not much they can do. The place needs a major rehab OAT put us here for 5 days and we could not believe their bad judgement.

The hotel had plenty of bathroom amenities (soap, shampoo, lotion etc) but the towels were only so-so. The room and the bed seemed somewhat worn. The breakfast buffet had plenty of choices in a nice 1st floor dining room. We had a nice dinner on the 15th floor with a very nice waiter named Franklin. The 1st 2 days we stayed in room 1025. On the first day the shower was OK for the first person but the water was only lukewarm for the second person. On the second day the shower completely stopped (luckily after rinsing the shampoo out of my hair). A little later only cold water came out of the shower head (the sink worked fine). We requested a different room for the 2 days after returning from Copacabana. One of our tour mates was assigned room 1025 but the shower had not been fixed (no hot water). Luckily she knew to check as soon as she went into the room so she could get a different room. We were assigned room 1013 and the bed was better and the shower worked. The WiFi was temperamental in both rooms and we resorted to using the WiFi in the lobby.

Me and family spend one night in this hotel in La Paz. When we visit the city, we stay in a different hotel not far away from the Real Plaza hotel. Due to we had an unexpected stop and the hotel we like was full, we decided to stay here. This hotel used to be one of the best hotels in town 30 years ago. It has a beautiful lobby that is deserved for any 5 stars hotel, but not in this case. Many years ago this hotel was owned by Radisson. We used to come often with my parents. Now is very sad to see the standard of the hotel, thinking of the good days this hotel had. The rooms are outdated, with carpets. For me seems that the carpets has not been clean in many many years. From outside you could see that many rooms are used as storage, showing old mattress and even clothes that are hanging on the windows to dry out. The food in the restaurant is good, but the furniture is the same as I remember 30 years ago. The only good thing about the hotel is the personnel nice and helpful. If you are traveling to La Paz and need to stay in that area, try to book another hotel. In that neighborhood there are 5 stars hotels that really have the stars and are way much better to this one.

Av. Arce Nro. 2177 La Paz

Hotel highlights

  • Close to La Paz Metropolitan Cathedral and Plaza Murillo
  • Free buffet breakfast
  • Free WiFi in rooms and public areas
  • Free parking

Located in Downtown La Paz, Real Plaza Hotel and Convention Center is within a mile (2 km) of popular sights such as La Paz Metropolitan Cathedral and Plaza Murillo. This 246-room, 3.5-star hotel has 2 restaurants along with conveniences like an indoor pool and free in-room WiFi.


Dining

Free buffet breakfast is served each morning from 5 AM to 10 AM. Enjoy dining at one of 2 onsite restaurants including Samauru, which specializes in international cuisine. Order from 24-hour room service to satisfy your hunger without leaving your room, or make new friends over drinks at the bar/lounge.


Rooms

A TV comes with cable channels, and guests can stay connected with free WiFi. The bathroom offers hair dryers, free toiletries, and bidets. Other standard amenities include a minibar, a phone, and a desk.


Property features

Guests of Real Plaza Hotel and Convention Center enjoy an indoor pool, free WiFi in public areas, and a conference center. You can take advantage of free parking, along with an airport shuttle (available 24 hours) for USD 15.00 per person one-way. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, luggage storage, and tours or tickets. Additional amenities include a 24-hour business center, a computer station, and free newspapers.

Room options

Deluxe Room

King 1 | Twin 2 | Sleeps 3

Executive Room

King 1 | Twin 2 | Sleeps 3

Reviews from Trip Advisor

Trip Advisor aggregated rating

58.0% of guests recommend this hotel

Total of 370 reviews

Real Plaza Hotel and Convention Center

Av. Arce Nro. 2177, La Paz,
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.