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The Charmant Hotel

4.0 out of 5.0

Recent guest reviews

“Thank you” doesn’t adequately convey how grateful we are to the exceptional individuals at the Charmant who made our stay there so incredible! We had 30+ family members staying with them for a week and the staff went above and beyond to ensure we had the best family reunion experience possible from beginning to end. The Charmant’s sales manger, Stacy, made planning our reunion a delight. Stacy’s clear communication and process transparency was more than I could have hoped for—plus she often anticipated our requests and had solutions in place before we could even ask (like when she offered to have the Charmant’s in house photographer take family photos for us on the rooftop! Thank you again, Tanner!). The catering manager, Emily, was just as amazing—she exceeded our expectations by creating personalized signage for our family game night and rooftop luncheon, tracked down special request menu items, and even offered to bring board games from her home if our outdoor activities got rained out! Seriously, Stacy and Emily were just incredible to work with!! Also, thank you to Brittany from the catering team who had to put up with our rowdy bunch in person—you’re an honorary family “spoons” member for sure! The entire staff was so sweet and accommodating during our reunion—like meeting us at the door with towels when we got caught in a rainstorm (thanks Kaden!) and giving impromptu tours of the hotel explaining its history as a chocolate factory (thanks Kat!). Our family loved our experience in La Crosse largely because of how wonderful our stay was at the Charmant. I lost count of how often I heard members of our group saying how much they loved the atmosphere and charm of the hotel. If we find ourselves back in La Crosse there’s nowhere else I can imagine staying. The Charmant team was simply exceptional and made our reunion there one to remember!

We held a family event, rented several rooms and held a brunch, Was very pleased with the services, foods, and professionalism of the staff at the Charmant! Location is lovely and convenient and the effort is strong to provide everything one needs. Follow-up was excellent too. Definitely worth the extra costs compared to other nice hotels in the area.

Great night spent at the Charmant Hotel! The room was gorgeous, very clean and had amazing views. The staff was extremely courteous and helpful. A special thanks to Nick, Tanner and Tony for all your help! Great dinner with excellent, attentive service and amazing food. An all around amazing stay and would highly recommend to anyone staying in and around LaCrosse!

We had dinner here for the first time. The food was okay. Staff was not especially friendly. We probably won’t be back. I don’t know what Les to say. We have friends who said the view from the roof was great.

This is a top rated hotel in La Crosse. It is every bit as good (if not better!) than the many reviews on Trip Advisor. The staff was helpful at every stage of check-in, move-in, and check-out Including the delicious chocolates provided at check-in. This is a remodeled candy factory, and overlooks the Mississippi River with panoramic views from 5th floor rooms and the rooftop bar. Our room was extremely well appointed with a patio, plenty of space, a wonderfully firm bed and an elegant/enormous shower. This hotel would be top notch in the most competitive markets. A top choice for hotels.

I can't say enough about the Charmant. Everyone I talked with - Marissa, Tiffany, Mark etc were amazing. The service is exceptional. Food Great. The fact that they also allowed dogs had me booking in a second. Mark at the front desk is a true professional. Remembered my family and names. Even offered to help watch our dogs while out. We never made it to the Roof Top, but it looks great. Did hit the Parlour and restaurant and both were wonderful. Walked along the river with our dogs both mornings, which was gorgeous. Highly recommend and will return again.

I have no words to describe our experience. The service was phenomenal. We were met by a very welcoming valet. Check in was very quick and smooth. The staff is extremly helpful and pleasant. The food in the restaurant, bar and roof top was amazing. The history of the building makes it that much more fun. The rooms are decorated tastefully. Our room had the most comfortable bed I have ever slept on. The shower was devine to say the least. These 2 Canadians will be back for sure!

We were lucky there was a room left at the last minute for our anniversary. We weren't sure we would make it to the area that night so saved things until the last minute. The location right in the heart of La Crosse on the Mississippi allowed us to walk to several great venues.

The Charmant is a jewel of Lacrosse for a relaxing getaway. My wife and I escaped the Twin Cities for a couple of days and spent time at the Charment. My wife had never been to the Charmant and kept talking about how nice it was and that she enjoyed the time spent there. From the rooftop bar, which is a must during the summer, to the lobby bar and restaurant. All a wonderful experience.

Went for a little friends vacation and just enjoyed everything about Charmant! Such a lovely place! We enjoyed cocktails on the rooftop, an amazing breakfast in the restaurant! Just a perfect getaway!

101 State St. La Crosse WI

Hotel highlights

  • Free WiFi and wired Internet in rooms and public areas
  • Onsite dining
  • 24-hour fitness center
  • 24-hour business center

The Charmant Hotel places you next to Mississippi Explorer Cruise Dock and within a 5-minute walk of La Crosse Center. This 4-star hotel has 67 guestrooms and offers a 24-hour fitness center, free in-room WiFi, and a 24-hour business center. Riverside Park and La Crosse Queen Cruise Dock are also a short walk from this La Crosse hotel.


For your convenience, breakfast is available for a fee. Savor a meal from the comfort of your room with room service, or entertain your taste buds at the onsite restaurant or coffee shop/café.


The Charmant Hotel's 67 rooms are air-conditioned and provide minibars, free newspapers, and free local calls. Guests can expect flat-screen TVs with cable channels, along with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries. Safes, ironing boards, and desks are also available.

Property features

At The Charmant Hotel, guests have access to a 24-hour fitness center, free WiFi in public areas, and 5 meeting rooms. Valet parking is available for USD 15.00 per night, and there's also a free area shuttle. The front desk is staffed 24/7 to help with dry cleaning/laundry, securing valuables, and luggage storage. Additional amenities include a 24-hour business center, free newspapers, and a picnic area.

Room options

Room, 2 Queen Beds

Queen 2 | Sleeps 4

River Vue King

King 1 | Sleeps 3

Reviews from Trip Advisor

Trip Advisor aggregated rating

95% of guests recommend this hotel

Total of 2139 reviews