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Recent guest reviews

One of my favorite hotels, and their chocolate is amazing!

Loved everything about the hotel! The staff is courteous, attentive and fun to visit with. The rooms were beautifully decorated. Nice linens. Clean.

perfect spot!

Once again a wonderful stay at the Charmant! We’ll be back again!

Beautiful place next to Riverside Park and the Mississipi!

Beautiful hotel in a great location!

Our room wasn’t ready at check in. We even got there late and it wasn’t ready. We also had issues at night with the adjoining room being incredibly loud. After attempts from us, to knock on the door between rooms to get them to quiet down, failed, we called the front desk to complain. They were able to get them stop blasting music at midnight. The walls seemed very thin also, could hear people talking in the next room also. The hotel was clean and very well decorated.

We loved our one-night at the former chocolate factory turned boutique hotel. The fantastic 26th annual Rotary Lights Christmas display was outside the dining room windows so we ate both dinner and breakfast at the rustic French restaurant. Great food, great stay, great experience!

Downtown location restaurant on site. Beautiful old unique building. Nice coffee shop with fireplace

Charming place. Can’t wait to stay here again! Took home a box of chocolates as that seemed fitting as it used to be a candy factory.

We got married in Riverside Park by a judge on Friday, and to celebrate we spent the night at the Charmant. My wife and I were incredibly impressed by all aspects of the stay. The staff were wonderfully welcoming and everyone was wearing masks, which made is quite comfortable. The room was immaculate and had a great view of the river... we could see where we were married just a few hours earlier! We had a drink and appetizers in the bar area. The waitress gave us free champagne to celebrate, recommended vegetarian options and paid close attention to our needs. Every step of the way, we were treated like royalty. I'd give 6 stars if I could. This is hands down the nicest hotel in this area. It's worth coming to La Crosse just to stay here!

Rooftop Pool. Nice Staff, Great Location. Will stay there again!

Historic factory conversion, exposed brick, large attractively decorated rooms, comfy bed, great food in restaurant.

Great character and decor, coupled with the best staff, and great food and drink.

The Hotel was located only a block away from a business meeting. I had breakfast at the Restaurant in the hotel and it was excellent. Used the valet service, and it too was excellent. Very nice place.

We have stayed at the Charmant several times and this last weekend's stay was probably the nicest ever. This time, we took advantage of valet parking, which saved us a great deal of headache trying to dodge the Rotary Lights traffic! Our fourth-floor room was quiet, clean, and peaceful. A wonderful holiday getaway!

Old candy factory so that is cool. The front door is not very inviting and very heavy!

State St. La Crosse WI

Room options

River Vue King

1 King Bed | Sleeps 2

Classic Salle Queen/Queen

2 Queen Beds | Sleeps 4

Classic Salle King

1 King Bed | Sleeps 2

Guest reviews for The Charmant Hotel

Everyone (18) Couples (7) Family (12)
5
Family Family with small children

One of my favorite hotels, and their chocolate is amazing!

By , from Minnetrista on May 7, 2022

Review comment responded on May 7, 2022

Thank you, Sarah! We hope to welcome you back soon!

5
Partner Couples

Loved everything about the hotel! The staff is courteous, attentive and fun to visit with. The rooms were beautifully decorated. Nice linens. Clean.

By on Mar 21, 2022

Review comment responded on Mar 23, 2022

Thank you, Connie! We cannot wait to welcome you back!

5
Family

perfect spot!

By on Feb 15, 2022

Review comment responded on Feb 16, 2022

Thanks, Eric! We'll look forward to your return!

5
Family

Once again a wonderful stay at the Charmant! We’ll be back again!

By on Dec 7, 2021

Review comment responded on Dec 7, 2021

Thanks, Jane! We cannot wait to welcome you back!

5
Family

Beautiful place next to Riverside Park and the Mississipi!

By on May 24, 2021

Review comment responded on May 25, 2021

Thank you for the excellent review! We hope to welcome you back soon!

5
Friends Family

Beautiful hotel in a great location!

By on Apr 23, 2021

Review comment responded on Apr 23, 2021

Thank you for the wonderful review! We hope to welcome you back soon!

2
Partner Couples Friends

Our room wasn’t ready at check in. We even got there late and it wasn’t ready. We also had issues at night with the adjoining room being incredibly loud. After attempts from us, to knock on the door between rooms to get them to quiet down, failed, we called the front desk to complain. They were able to get them stop blasting music at midnight. The walls seemed very thin also, could hear people talking in the next room also. The hotel was clean and very well decorated.

By on Apr 23, 2021

Review comment responded on Apr 24, 2021

Thank you for taking the time to review your recent stay. I'm sorry to hear that you had boisterous neighbors, but am glad to know we were able to assist in curtailing the noise. I'm pleased to know that you enjoyed the overall environment and hope that we have the opportunity to host you again soon!

5
Partner Couples

We loved our one-night at the former chocolate factory turned boutique hotel. The fantastic 26th annual Rotary Lights Christmas display was outside the dining room windows so we ate both dinner and breakfast at the rustic French restaurant. Great food, great stay, great experience!

By on Dec 21, 2020

Review comment responded on Dec 22, 2020

Thank you for the wonderful review! We hope to welcome you back soon!

5
Family

Downtown location restaurant on site. Beautiful old unique building. Nice coffee shop with fireplace

By , from Wisconsin on Dec 12, 2020

Review comment responded on Dec 15, 2020

Thank you for the wonderful review, CB! We hope to welcome you back soon!

5
Everyone

By on Oct 1, 2020

Review comment responded on Oct 2, 2020

Thank you for the great review! We hope to welcome you back soon!

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