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Kyoto Hotel SANOYA

3.5 star property
Family-friendly ryokan with a full-service spa and a 24-hour front desk

Choose dates to view prices

Photo gallery for Kyoto Hotel SANOYA

Exterior
Minibar, in-room safe, blackout drapes, iron/ironing board
Lobby
Public bath
Reception

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Spa
  • Parking available
  • Housekeeping
  • 24/7 front desk
  • Breakfast available
  • Laundry

Explore the area

View in a map
539 Higashishiokoji-cho, Higashinotoind, Shimogyoku, Kyoto, Kyoto, 600-8216
  • Place, Kyoto Tower
    ‪3 min walk‬
  • Place, Kyoto Station Building
    ‪3 min walk‬
  • Place, Kawaramachi Street
    ‪4 min walk‬
  • Airport, Osaka (ITM-Itami)
    ‪54 min drive‬

Room options

View all photos for Japanese Style Room 10 Tatami mats Non-smoking

Minibar, in-room safe, blackout drapes, iron/ironing board

Japanese Style Room 10 Tatami mats Non-smoking

9.0 out of 10
Wonderful
(2 reviews)
  • 323 sq ft
  • City view
  • Sleeps 4
  • 4 Twin Futons

View all photos for Japanese Style Room 14 Tatami mats Non-smoking

Japanese Style Room 14 Tatami mats Non-smoking | Minibar, in-room safe, blackout drapes, iron/ironing board

Japanese Style Room 14 Tatami mats Non-smoking

  • 452 sq ft
  • City view
  • Sleeps 5
  • 5 Twin Futons

View all photos for Japanese Style Room 20 Tatami mats Non-smoking

Japanese Style Room 20 Tatami mats Non-smoking | Minibar, in-room safe, blackout drapes, iron/ironing board

Japanese Style Room 20 Tatami mats Non-smoking

  • 624 sq ft
  • City view
  • Sleeps 8
  • 8 Twin Futons

Japanese Style Room (10 Tatami)

  • Sleeps 4

Japanese Style Room (20 Tatami Mats)

  • Sleeps 8

Japanese Style Room(14 Tatami)

  • Sleeps 6

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Front of property

Mitsui Garden Hotel Kyoto Station

Shimogyo Ward
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
9.4 out of 10, Exceptional, 1,013 reviews
$95 nightly
The price is $105
Dec 21 - Dec 22
All taxes and fees included in total
Mitsui Garden Hotel Kyoto Station

About the neighborhood

Kyoto

Located in Shimogyo Ward, Kyoto Hotel SANOYA is adjacent to Kyoto Tower and within a 5-minute walk of other popular sights like Kawaramachi Street. The 45 rooms at this 3.5-star ryokan include refrigerators, minibars, and coffee makers.

What's nearby

  • Kyoto Tower - 3 min walk - 0.2 miles
  • Kyoto Station Building - 3 min walk - 0.2 miles
  • Kawaramachi Street - 4 min walk - 0.3 miles
  • Higashi Honganji Temple - 5 min walk - 0.3 miles
  • Nishiki Market - 4 min drive - 1.7 miles

Getting around

  • Kyoto Station - 1 min walk
  • Gojo Station - 10 min walk
  • Kansai Intl. Airport (KIX) - 87 min drive

Restaurants

  • ‪イノダコーヒ - ‬2 min walk
  • ‪チファジャ 京都駅前店 - ‬1 min walk
  • ‪麺屋 聖 京都駅前店 - ‬1 min walk
  • ‪京を味わう個室空間 うぐいす - ‬1 min walk
  • ‪ポコ - ‬1 min walk

About this property

Kyoto Hotel SANOYA

Family-friendly ryokan with a full-service spa and a 24-hour front desk
Guests of Kyoto Hotel SANOYA enjoy features like a full-service spa, free WiFi in public areas, and coffee in a common area. Self parking is available for JPY 2000 per day. Multilingual staff at the front desk are standing by 24/7 to help with securing valuables, luggage storage, and dry cleaning/laundry. Other amenities at this spa ryokan include an arcade/game room, free newspapers, and a water dispenser.
Guests can enjoy TVs and stay connected with free WiFi. Bathrooms offer hair dryers, free toiletries, bathrobes, and children's slippers. Refrigerators, minibars, and coffee makers are also available.
The recreational activities listed below are available either on site or nearby; fees may apply.
Guests can indulge in a pampering treatment at the ryokan's full-service spa. Services include massages. Public bath/onsen services include an indoor public bath (no minerals) and a yukata (Japanese robe).

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (JPY 2,000 per day)

Food and drink

  • Daily Japanese breakfast available 7:00 AM to 9:00 AM for a fee: JPY 2,200 for adults and JPY 2,200 for children
  • Coffee and tea in common areas
  • Kaiseki meal

Things to do

  • Arcade/game room
  • Full-service spa
  • Playground

Family friendly

  • Arcade/game room
  • Baby toys
  • Children's toys
  • In-room full-sized refrigerator/freezer
  • Playground

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Turndown service

Full-service spa

  • In-room massages
  • Public indoor bath (no minerals)
  • Spa open daily
  • Yukata (Japanese robes)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible path to elevator
  • Wheelchairs on site

More

  • 1 building
  • 7 floors
  • Ballroom
  • Designated smoking areas
  • Genkan (entryway)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Bidet
  • Children's slippers
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • TV

Food and drink

  • Coffee/tea maker
  • Full-sized refrigerator/freezer
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Fusuma (room partition)
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone
  • Tatami (woven mat) flooring
  • Tokonoma (alcove)
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 7:00 PM
Late check-in subject to availability

Check-out

Check-out before 10 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • One child 5 years old or younger stays free, per registered adult, when using existing bedding

Property payment types

Important information

Fees

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for Japanese breakfast: approximately JPY 2200 for adults and JPY 2200 for children
  • Self parking fee: JPY 2000 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve access to the public bathing facility
This property accepts credit cards and cash
  • Check-in: 3:00 PM—-7:00 PM
  • Check-out: 10 AM
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Guests must contact this property in advance to reserve access to the public bathing facility.
  • This property accepts credit cards and cash.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services. Contact the ryokan at the phone number listed on your booking confirmation.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.

Property is also known as

Hotel Sanoya Inn
Kyoto Hotel Sanoya Inn
Kyoto Sanoya
Hotel SANOYA
Sanoya Kyoto
Kyoto Hotel SANOYA Kyoto
Kyoto Hotel SANOYA Ryokan
Kyoto Hotel SANOYA Ryokan Kyoto

Frequently asked questions

What is there to do around Kyoto Hotel SANOYA?

This ryokan is situated in Shimogyo Ward within a 10-minute walk of Kyoto Tower and Kawaramachi Street. You'll also find Shijo Street and Nishiki Market within a short drive.

Will I be able to park at Kyoto Hotel SANOYA?

Yes, parking is offered for JPY 2,000 per day.

Is there a spa available at Kyoto Hotel SANOYA?

There is a full-service spa available for guests to enjoy and services include massages.

Does Kyoto Hotel SANOYA have a casino on the premises?

No, Kyoto Hotel SANOYA doesn't have a casino.

Will I find an indoor pool at Kyoto Hotel SANOYA?

No, there is no indoor pool at this ryokan.

Is Kyoto Hotel SANOYA good for couples?

Amenities that appeal to couples at this ryokan include in-room massages, a minibar, and a separate bath and shower.

Does Kyoto Hotel SANOYA have a hot tub?

No, this ryokan doesn't have a spa tub.

Does Kyoto Hotel SANOYA have a restaurant with a breakfast menu?

Kyoto Hotel SANOYA offers Japanese breakfast each morning for a surcharge though there is no restaurant.

Will Kyoto Hotel SANOYA allow pets to stay for free?

No, pets aren't allowed at Kyoto Hotel SANOYA.

Are there connecting rooms at Kyoto Hotel SANOYA?

No, this ryokan doesn't feature connecting guestrooms.

Where is the closest airport to Kyoto Hotel SANOYA?

The closest major airport to Kyoto Hotel SANOYA is Itami Airport (ITM), which is about 22.7 mi away.

Can I book a room with a balcony at Kyoto Hotel SANOYA?

No, there aren't any accommodations with balconies at Kyoto Hotel SANOYA.

Reviews

Kyoto Hotel SANOYA Reviews

8.8

Excellent

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

9.0/10

Eco-friendliness
Rating 10 - Excellent. 78 out of 172 reviews
Rating 8 - Good. 76 out of 172 reviews
Rating 6 - Okay. 15 out of 172 reviews
Rating 4 - Poor. 3 out of 172 reviews
Rating 2 - Terrible. 0 out of 172 reviews

Reviews

10/10 Excellent

Natalie

Liked: Cleanliness, staff & service, property conditions & facilities
Close to station, onsen useful fter a days lking Nd atff very friendly and helpful. Free drink in evening n added bonus.
Stayed 3 nights in Aug 2025

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very much enjoyed the Ryokan experience while being in the centre of the city. The onsen was great and had lots of guidance on how to use things properly. Great choice of pyjamas, too!
Stayed 1 night in Jun 2025

6/10 Okay

Tsuruko

Traveled with group, Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Stayed with a group of my family friends, and it's located conveniently in front of Kyoto sta. We could experienced a traditional Japanese ryokan with reasonable price. The facility was bit old but farely well-maintained.
Stayed 2 nights in Mar 2025

10/10 Excellent

Joseph

Stayed 1 night in Oct 2024

10/10 Excellent

Ki Yoon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Thu

Traveled with family and small children
Liked: Cleanliness, staff & service
Has public bath with good open hours. Reasonably clean. Will come back.
Stayed 3 nights in Aug 2024

6/10 Okay

Maryam

Traveled with family

An average hotel. No coffee 😔

This is a very average hotel. Location is good, close to Kyoto station but far from night life. The cleanness in the room is decent but the lobby has a bad smell, kind of like old smoke. Pillows are very uncomfortable. The public bath is nice and clean. There is no coffee in the room or in the lobby, you should go and buy coffee in the morning. They provide Japanese style PJ and free beer in the afternoon which is nice.
Stayed 3 nights in Dec 2023

10/10 Excellent

Lin

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice staff.
Stayed 3 nights in Aug 2023

10/10 Excellent

Michelle

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Close to all the transportation and restaurants.
Stayed 3 nights in Apr 2023

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenient Location, Clean Rooms, Hot Public Baths

Our stay at Hotel Sanoya in Kyoto was very enjoyable. The hotel is conveniently located close to Kyoto Station and the staff was extremely helpful, professional and friendly. The rooms are Japanese style with tatami and futons, which is exactly how I like it. The rooms were very clean and I did NOT detect any cigarette smoke smell (which can be a consideration in Japanese hotels). The public bath was spacious and hot, though our room also had a private bath tub/shower as well. As a tip, Kyoto Station is big, so in order to find the most convenient exit, head towards the "Porta" section of the station head out Exit A5 and turn left before crossing the street. The hotel is right there! Alternatively, if you want to hit up a combini, Exit A3 takes you out right next to FamilyMart and you just cross the street (with Kyoto tower on your left) afterward to get to the hotel.
A 5-person room
Stayed 2 nights in Apr 2022

4/10 Poor

Pahoua

Disliked: Property conditions & facilities, room comfort

Outdated, smelly, bad futons

Was very disappointed that the mattress was uncomfortable to sleep on. The pillow was small and flat. Didn’t like the open area in lobby for smoking, it made the whole lobby smell!! We got the room with shower and bathroom which was a good idea but it room was outdated and shower and toilet was in different corner of the room. The doors and floor are so thin that we could hear everything around us!
Stayed 1 night in Aug 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great experience

I really enjoyed my stay there
Stayed 3 nights in Dec 2018

8/10 Good

GRACE, australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice experience with a Ryokan

the location was great. close to the station. the staff were great and friendly. the rooms were comfortable. if you're not used to sleeping on the floor, it might be a problem. but for the experience it was great. Couldn't do it for more than a couple of nights.
Stayed 3 nights in Aug 2018

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Grandsons first trip

Great Japanese breakfast. Location is very convenient.

4/10 Poor

Kory , La Jolla, CA

Disliked: Cleanliness, property conditions & facilities, room comfort

Wahitsu (Japanese room)

We booked for a Japanese room but it was very small and was far from a Japanese room as I know of it. The room had very poorly repaired and scratched-all-over furniture. The room was the same floor with the sub-kitchen and very noisy. Staff was very kind and helpful, the only positive point. Will only recommend to the homeless person.

8/10 Good

Verified traveler

Liked: Staff & service

Very close to Kyoto Station. Convenient transport

Minimal facilities in room. Best thing is location.

10/10 Excellent

Dale

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean, comfortable, old world charm

We were very pleased with the Ryokan style room. The comfortable futons were laid out by staff at 7:30 pm, there were various size robes and slippers available in room. The public bath was clean and tasteful. The Japanese traditional breakfast was delicious, and added an old world charm to our whole experience. The staff speaks very little English but enough to patiently make our needs known. It was located in walmi g distance to the train station which made it easy to get around.We would definately stay there again.

8/10 Good

W from Seattle, WA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good value, location, comfortable room.

The staff are very helpful and meals are all delicious.

10/10 Excellent

John, New York

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel close to the train station

It is clean and has big space. The hotel staff is very nice. All of our family members are happy for staying 4 night there. The only thing I am not happy is that the restaurant is not a walk-in place. You have to reserve the food before you can get in. The restaurant staff does not know english at all. But it doesn't matter. There are huge food selections in the train station. It only take 1 min to walk there.

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely ryokan experience

Great for an authentic Japanese experience. Very close to Kyoto station. If you want their evening meal you should request that by 6pm the night before

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

SIEW NEO, Singapore

Liked: Staff & service

One night stay in Kyoto

Stayed one night. Overall quite good .Tried the public bath in hotel , which is quite relaxing. Hotel name on the front of building very small , so have to watch out for it , as I missed the name twice !!

8/10 Good

DIEP TN, Vietnam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Location

Futon room is spacious and comfort except the bathroom is pretty small and old

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

fantastic traditional Japanese style room.

The hotel, though a bit old, does not show it's age and is very elegant and clean. the staff are really nice and helpful.

6/10 Okay

FUNG LING, Hong Kong

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

Family stay

Convenient location, bathroom is very clean, staff attitude is positive and helpful. Hotel condition is old, we could hear people chatting from the other side of the room clearly. My husband went down to the front desk to file a complaint in the middle of the night and it was addressed immediately. Breakfast is traditional Kyoto style, nice presentation and tasted good.

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