Rude staff terrible food and general poor quality of every thing.
Nice location but is stops there. The prices are a rip off. The quality is poor. Not to the same levels of other Hardrock hotels
Located in Downtown Kuta, Hard Rock Hotel Bali is adjacent to Kuta Beach and within a 10-minute walk of other popular attractions like Kuta Square. This 418-room, 5-star hotel has a full-service spa, a free water park, and 4 restaurants.
Have a drink at the bar or enjoy onsite dining at one of 4 restaurants like Jamie Oliver Kitchen, which specializes in Italian cuisine and serves lunch and dinner. Savor a meal from the comfort of your room with 24-hour room service, or get a quick energy boost at the coffee shop/café.
All 418 air-conditioned accommodations feature a separate bedroom. 42-inch LED TVs come with satellite channels, and guests can stay connected with free WiFi. Along with relaxing touches like rainfall showers and deep soaking tubs, bathrooms offer hair dryers and free toiletries. Other standard amenities include minibars, espresso makers, and free bottled water.
Guests of Hard Rock Hotel Bali have access to a full-service spa, a free water park, and karaoke. You can take advantage of free parking, along with an airport shuttle (available 24 hours) for IDR 260000 per vehicle one-way. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, tours or tickets, and luggage storage. Other amenities at this beach hotel include a children's pool, a gym, and a sauna.
Rude staff terrible food and general poor quality of every thing.
Thank you for staying with us.. We would really appreciate if you could provide more detail in regards to your comments so we can isolate further to address, and in turn better serve our guests. Thank you.
Nice location but is stops there. The prices are a rip off. The quality is poor. Not to the same levels of other Hardrock hotels
Thank you for staying with us.. We would really appreciate if you could provide more detail in regards to your comments so we can isolate further to address, and in turn better serve our guests. Thank you.
Dear Anonymous, Thank you very much for taking your time to leave this review. And thank you for the rating, you Rock! We will be renewing many of our experiences and entertainment we have. So when you come back you shall see it all. We will also be renovating our Deluxe rooms in September while last year we have just completed our Deluxe Premium and Suites and they all look stunningly cool. Do keep in touch with us and check out our website for more current promotions from time to time. If there is anything we can do for the next trip back to Bali do let us know. We shall look forward to rocking with you again. Do stay tuned on our upcoming events and promotion, and do not hesitate to let us know shall there be further assistance that we could offer towards your upcoming visit. We will be looking forward to welcome you back. Rockin' Regards Management of Hard Rock Hotel Bali