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Recent guest reviews

The room is a big small and no free breakfast. But the amenities and staff are really good!

Extremely clean new and updated facilities. The vibe was different to the rest of Bali; maybe the Springbreak mentality of the guests was the reason why. Noisy and not considerate of other guests. This was the guests, the hotel have no control over who stays with them I know.

Clean, spacious, great breakfast, and personnel ready to help you in whatever you need. Location is great and the hotel is not not expensive as other hotels in that location

We were only here for one night. But we had a great stay. The staff were great, but most of all, it was a very convenient location, which was our priority.

Jalan Pantai Kuta, Badung Kuta Bali

Hotel highlights

  • Walking distance to Kuta Beach and Beachwalk Shopping Center
  • Free WiFi in rooms and public areas
  • Free valet parking
  • Onsite dining

Located in Downtown Kuta, Citadines Kuta Beach Bali is adjacent to Kuta Beach and within a 15-minute walk of popular sights like Beachwalk Shopping Center. This 3.5-star hotel welcomes guests with 194 rooms and conveniences like an outdoor pool, free in-room WiFi, and free valet parking.


Dining

This hotel is home to 2 onsite restaurants, perfect for a quick bite to eat. Satisfy your hunger without leaving your room with 24-hour room service, or quench your thirst with a beverage at the bar/lounge or coffee shop/café.


Rooms

All 194 air-conditioned rooms feature minibars, coffee makers, and free bottled water. LED TVs come with cable channels, and free WiFi keeps guests connected. Bathrooms offer hair dryers, free toiletries, and slippers. Safes, phones, and desks are also standard.


Property features

At Citadines Kuta Beach Bali, guests enjoy features like an outdoor pool, a fitness center, and a rooftop terrace. You can take advantage of free valet parking, along with an airport shuttle (available 24 hours) for IDR 242000.00 per vehicle one way. Multilingual staff at the 24-hour front desk can assist with securing valuables, tours or tickets, and luggage storage. Other amenities at this beach hotel include free WiFi in public areas, a meeting room, and a business center.

Room options

Guest reviews for Citadines Kuta Beach Bali

Everyone (5) Family (1)
4
Friends Family

The room is a big small and no free breakfast. But the amenities and staff are really good!

By on Dec 6, 2019

Review comment responded on Dec 9, 2019

Dear Ms. Helen, It feels wonderful to receive such positive feedback from our guests and we thank you for taking the time to post your thoughts on Expedia review channel. Once again, thank you for staying with us. We look forward to welcoming you again, giving us another opportunity to serve you better. Warm Regards, Citadines Kuta Beach Bali

2
Everyone

By on Oct 4, 2019

Review comment responded on Oct 4, 2019

Dear Valuable Guest, We thank you for taking the time to post your thoughts on Expedia review channel. However, we noticed your points given to our services that indicate your inconvenience situation upon your stay. We are pleased to know more detail thru our direct email since your observation is valuable information for our improvement in future. Once again, thank you for staying with us. We look forward to welcoming you again, giving us another opportunity to serve you better. Warm Regards, Citadines Kuta Beach Bali

4
Everyone

By on Apr 13, 2019

Review comment responded on Apr 23, 2019

Dear Valuable Guest Thank you for your reviewed us related your current stay at Citadines Kuta Beach Bali. We are sorry to hear about your disappointment with Citadines Kuta Beach Bali and that we could not make your stay more comfortable. As we are keen to make improvements to enhance our guest's overall stay at our properties, We have shared your feedback with the team, please allow us to take go into your concern. Since we are constantly looking at ways to improve our services, following your feedback, we will focus our efforts to seek improvements in these areas. We hope that we will have another opportunity to improve your stay experience in the near future. Warm Regards, Citadines Kuta Beach Bali

4
Everyone

Extremely clean new and updated facilities. The vibe was different to the rest of Bali; maybe the Springbreak mentality of the guests was the reason why. Noisy and not considerate of other guests. This was the guests, the hotel have no control over who stays with them I know.

By on Oct 3, 2018

5

very good

Everyone

Clean, spacious, great breakfast, and personnel ready to help you in whatever you need. Location is great and the hotel is not not expensive as other hotels in that location

By on Jul 2, 2018

Review comment responded on Jul 13, 2018

Dear Mr. Kim, Highly appreciate of your space time to share your stay experience during having holiday in Bali at our Hotel. We do note your valuable description related our staff treatment and location. Hopefully we can meet your holiday in further. Warm Regards, Citadines Kuta Beach Bali

4

central location

Everyone

We were only here for one night. But we had a great stay. The staff were great, but most of all, it was a very convenient location, which was our priority.

By , from New York on Sep 11, 2017

Review comment responded on Sep 19, 2017

Dear Ms. Amelia, Thank you for selecting our Hotel as your holiday destination and for having taken your valuable time to share your precious feedback about your recent stay with us. We are happy to know that you enjoyed your stay and hope to see you again in the future. We will continue to be committed to providing you and all our guests with highest standard of service. Guest satisfaction is our utmost priority and your positive review is our Best Reward. Thank you.

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