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Recent guest reviews

Nice place to stay. Pool was enjoyable and they had good dining options. Good location!

Having never been to Indonesia before we had no idea what to expect. This property was fantastic in their service and amenities. Several guests that we spoke to were repeat customers. Their attention to customer service and allowing choice throughout the property was such a wonderful experience after such a long flight. Throughout our stay they worked to help us plan and pointed out many different places to visit during our stay. Will definitely be staying again.

The garden and the new room were wonderful. The staff members at the reception desk were very helpful but the people sitting at the day tour services were very rude and not customer friendly at all.

A very nice hotel with a great and friendly staff. The poosl are nice and it's close to the beach.

Excellent service, very accommodating, attentive to us. The staff had great customer service skills

Nice hotel, close to the beach and on a strip of nice restaurants and bars.

This hotel property is beautiful! The gardens and pools are exquisite! However, the rooms are just average. But on vacation, you shouldn’t be spending much time in your room anyhow. I’d stay here again.

Location of the hotel is great with direct access to beach and three pools on property. Breakfast buffet was good, the rooms were okay. The king size bed was two twins pushed togther, and the bathroom was a bit dated. Otherwise great property and would stay again.

Great location, I was located at ground floor near the pool. the entrance and walkway was always dirty. Only cleaned may be once a day. Room is ok, felt a little damp. the mattress is not comfortable.

Location is very good and easy to find, right across Waterbom. Beach is in front of hotel. Breakfast is just ok, same every day. I stayed 5 nights and menu was same, no change. Assigned first floor and it seems bugs are in the room. I couldn't see ir but next morning I had a bug bite in a hand. Hotel rate is just about right overall.

Jalan Kartika Plaza Kuta Bali

Hotel highlights

  • Walking distance to Waterbom Bali and Discovery Shopping Mall
  • Free WiFi in public areas
  • Free valet parking
  • Onsite dining

Located in Kartika Plaza within a short walk of Kuta Beach, Bali Garden Beach Resort is within a mile (2 km) of other popular sights such as Beachwalk Shopping Center. This 179-room, 4-star hotel has 3 outdoor pools along with a full-service spa and 8 restaurants.


Dining

Relish the Mediterranean cuisine at Boardwalk Restaurant, one of 8 onsite restaurants. Savor a meal from the privacy of your room with room service, or get a pick-me-up at the coffee shop/café.


Rooms

All 179 air-conditioned rooms provide refrigerators, coffee makers, and free bottled water. 32-inch LED TVs come with cable channels, and guests can stay connected with WiFi. Beds sport premium bedding and bathrooms offer rainfall showers, hair dryers, and free toiletries. Safes, phones, and desks are also standard.


Property features

Guests of Bali Garden Beach Resort have access to a full-service spa, 3 outdoor pools, and a children's pool. There's free valet parking, and an airport shuttle during limited hours for IDR 80000 per vehicle one-way. Front-desk staff can answer questions 24/7, and assist with dry cleaning/laundry, luggage storage, and tours or tickets. Other amenities at this beach hotel include a fitness center, free WiFi in public areas, and a meeting room.

Room options

Deluxe Room, Garden View

1 King Bed | 2 Twin Beds | Sleeps 3

Superior Room

1 Queen Bed | 2 Twin Beds | Sleeps 3

Family Room

1 King Bed and 1 Twin Bunk Bed | Sleeps 5

Guest reviews for Bali Garden Beach Resort

Everyone (9) Couples (1) Family (2)
4
Everyone

By on Oct 27, 2019

Review comment responded on Oct 28, 2019

Dear Sir, I really appreciate your great review. We are delighted to serve you as our guest and would like to thank you for taking the time to provide us with such valuable feedback. It is our hope that you will give us another opportunity to serve you again in the future. Best Regards, Maureen

5
Everyone

By on Oct 17, 2019

Review comment responded on Oct 18, 2019

Dear Sir, I really appreciate your great review. We are delighted to serve you as our guest and would like to thank you for taking the time to provide us with such valuable feedback. It is our hope that you will give us another opportunity to serve you again in the future. Best Regards, Maureen

4
Family

Nice place to stay. Pool was enjoyable and they had good dining options. Good location!

By on Jul 22, 2019

Review comment responded on Jul 26, 2019

Dear Sir, I really appreciate your great review. We are delighted to serve you as our guest and would like to thank you for taking the time to provide us with such valuable feedback. It is our hope that you will give us another opportunity to serve you again in the future. Best Regards, Maureen

5
Partner Couples

Having never been to Indonesia before we had no idea what to expect. This property was fantastic in their service and amenities. Several guests that we spoke to were repeat customers. Their attention to customer service and allowing choice throughout the property was such a wonderful experience after such a long flight. Throughout our stay they worked to help us plan and pointed out many different places to visit during our stay. Will definitely be staying again.

By on May 22, 2019

Review comment responded on Jun 7, 2019

Dear Anthony, I really appreciate your great review. We are delighted to serve you as our guest and would like to thank you for taking the time to provide us with such valuable feedback. It is our hope that you will give us another opportunity to serve you again in the future. Best Regards, Maureen

4
Family

The garden and the new room were wonderful. The staff members at the reception desk were very helpful but the people sitting at the day tour services were very rude and not customer friendly at all.

By , from Shanghai - China on Apr 16, 2019

Review comment responded on Jun 10, 2019

Dear Ester, Thank you for taking the time to write a review about your recent stay. We appreciate your feedback and we are very sorry for the issues you had during your stay. We will take your comments under consideration as we continually work to improve our guest experience. We hope you will consider staying with us again in the future. Kind regards, Maureen

5
Everyone

A very nice hotel with a great and friendly staff. The poosl are nice and it's close to the beach.

By , from Orange County, US on Jan 15, 2019

4
Everyone

Excellent service, very accommodating, attentive to us. The staff had great customer service skills

By on Dec 3, 2018

5
Everyone

Nice hotel, close to the beach and on a strip of nice restaurants and bars.

By , from NY on Aug 4, 2018

Review comment responded on Aug 23, 2018

Dear Jhonnel, Thank you for taking the time to write this review regarding your stay at our resort. I am glad that you enjoyed all aspects of your recent stay and we appreciate all pointes you have made in your comment. It is our hope that we will be welcoming your return to our resort. Kind regards, Maureen

4

beautiful hotel, average rooms

Everyone

This hotel property is beautiful! The gardens and pools are exquisite! However, the rooms are just average. But on vacation, you shouldn’t be spending much time in your room anyhow. I’d stay here again.

By on Jun 16, 2018

5

great hotel, nice location

Everyone

Location of the hotel is great with direct access to beach and three pools on property. Breakfast buffet was good, the rooms were okay. The king size bed was two twins pushed togther, and the bathroom was a bit dated. Otherwise great property and would stay again.

By on May 26, 2018

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